Page GroupLegal Collections Specialist (Paralegal) Page GroupLegal Collections Specialist (Paralegal)Maywood, NJ$80,000–$90,000 / yearFull timeA successful Legal Collections Specialist should have: 3+ years of legal experience, ideally in retail real estate, or within a law firm setting. We are seeking a detail-oriented Legal Collections Specialist to join a thriving team in the working in retail real estate.
CHG HealthcareNewPermanent Outpatient Gastroenterologist, 60% of Collections, Partnership Track in Norwalk, CT CHG HealthcarePermanent Outpatient Gastroenterologist, 60% of Collections, Partnership Track in Norwalk, CTNorwalk, CTIf you would like to explore this wonderful opportunity further, please contact Timothy McLean at 954.837.2767 or send your CV to timothy.mclean@comphealth.com and refer to JOB-3302370.Outpatient-focused gastroenterology position. Located along the Connecticut coastline, this community offers excellent schools, beautiful neighborhoods, access to outdoor recreation, and convenient proximity to New York City.
JobotNewCFO/Controller (Construction) JobotCFO/Controller (Construction)New York, NY$200,000–$300,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are a Manhattan based family-owned general contractor with a deep track record of building high-quality affordable and mixed-income housing across New York City.
Reed Smith USKey Inventory Manager – Investment Management Reed Smith USKey Inventory Manager – Investment ManagementNew York, New York$140,000–$160,000Full timeActing as the primary owner of the practice group's book of business, this position exercises significant independent judgment and discretion in establishing billing priorities, determining billable amounts and timing, and authorizing write-offs, with the objective of optimizing revenue realization, cash flow, and partner efficiency. The role supports and collaborates with other Key Inventory Managers and Revenue Accounting Operations personnel to maintain an optimal revenue cycle and serves as a pivotal point of accountability for a large, complex portfolio of Investment Management matters.
Vanguard StaffingAccounts Receivable Specialist Vanguard StaffingAccounts Receivable SpecialistNew York, NY$22–$28 / hourEnter finalized cash receipts and update accounts receivable ledger by customer. Processing customer payments and cash sales/credit card payments.
Union Beer DistributorsOff Premise Beverage Sales Representative Union Beer DistributorsOff Premise Beverage Sales RepresentativeLower East Side, NY$55,000–$60,700 / yearHired candidates will be responsible for forming relationships with our existing Off-Premise accounts, developing relationships with new Off-Premise accounts, and leveraging those relationships to increase sales and distribution of our products throughout the assigned geography. As a representative, you will have the exciting opportunity to sell, promote, and contribute to the growth of our expansive portfolio in the fast-paced, highly competitive, and demanding market of New York City.
Union Beer DistributorsOff Premise Wine & Spirits Sales Representative - Blueprint Brands - Brooklyn, NY Union Beer DistributorsOff Premise Wine & Spirits Sales Representative - Blueprint Brands - Brooklyn, NYManhattan, NY$55,000–$60,700 / yearBlueprint Brands are currently looking for an Off-Premise Sales Rep to sell, promote and grow our ever-expanding portfolio in the world's most fast-paced, competitive, and demanding market – NYC. Work alongside beer team to field and follow up on leads, consult on beverage programs, and be available to for supplemental tasting appointments and product information.
Vaco LLCAccounts Receivable Analyst Vaco LLCAccounts Receivable AnalystLong Island, NY$80,000–$95,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. This role is responsible for maintaining accurate AR records, ensuring proper reconciliation between subledgers and the general ledger, and handling intercompany offset transactions with international entities.
Vaco LLCAR Specialist Vaco LLCAR SpecialistWoodbury, NY$65,000–$77,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Job Duties:Process and accurately apply all incoming payments for all customer accounts from various sources including client checks, credit cards, lockbox, wires, and ACH payments into the accounting system.
Union Beer DistributorsOff-Premise Chains Sales Representative Union Beer DistributorsOff-Premise Chains Sales RepresentativeManhattan, NY$55,000–$60,700 / yearHired candidates will be responsible for forming relationships with our existing Off-Premise accounts, developing relationships with new and leveraging those relationships to increase sales and distribution of our products throughout the assigned geography. Valid NYS driver's license depending on the territory you are assigned this position requires you to own or have access to a car-90% of all sales routes require a vehicle.
Union Beer DistributorsOn Premise – Entry Level Sales Representative - Brooklyn Union Beer DistributorsOn Premise – Entry Level Sales Representative - BrooklynManhattan, NY$55,000–$60,700 / yearCustomers are offered an extensive portfolio of world class beer, cider, kombucha, wine, spirits, and non-alcoholic beverages. Union Beer Distributors, a division of the Sheehan Family Companies, is a beverage distribution company with facilities in Brooklyn, New York and Secaucus, New Jersey.
White & Case LLPSenior Specialist, Billing Revenue Controller White & Case LLPSenior Specialist, Billing Revenue ControllerPECK SLIP, NY$104,000–$143,000 / yearMinimum Requirements: Bachelor’s degree or U.S. equivalent in Finance, Accounting, or a related field, plus at least 2 years of professional experience as a Billing Coordinator, Specialist, or a related occupation/job title/position performing billing, collections, or financial operations within an international law firm. Prepare and review reports for clients, partners, inventory teams, Firm management, and other internal parties to track Work in Progress (WIP), Annual Revenue (AR), billings, and other statistics including client and matter profitability.
Waste ConnectionsNewAccount Receivable Clerk- Queens NY Waste ConnectionsAccount Receivable Clerk- Queens NYJamaica, NY$22–$23This role is essential to maintaining financial accuracy, supporting customer relationships, and ensuring timely resolution of outstanding accounts. Royal Waste Services is seeking a detail-oriented and results-driven Accounts Receivable Clerk to join our Queens, NY team.
KONE CorpCredit & Collections Supervisor KONE CorpCredit & Collections SupervisorNew York, NY$100,400–$131,775 / yearYou will bring 5+ years of progressive and successful experience in collections or accounts receivable management to KONE (3+ years leadership experience in a collections or finance-related role is preferred). Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle.
Crestron Electronics IncCredit & Collections Specialist Crestron Electronics IncCredit & Collections SpecialistRockleigh, NJ$54,000–$77,000 / yearOur automation and control solutions for homes and buildings allow our clients to control entire environments with the push of a button, integrating systems such as Audio Visual, Lighting, Shading, Security, Building Management Systems and HVAC to provide greater comfort, convenience and security. Advises internal stakeholders on customer credit attributes, transaction structures, and documentation that affect sales tax applicability, including the interpretation and support of resale and exemption certificates to promote accurate tax treatment and mitigate compliance and financial risk.
Figma IncSenior Credit & Collections Analyst Figma IncSenior Credit & Collections AnalystNew York, NY$50.50–$73.60 / hourFigma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Justrite Manufacturing Company LLCCredit & Collections Manager Justrite Manufacturing Company LLCCredit & Collections ManagerNY$105,000–$120,000 / yearWe manufacture a variety of products that provide chemical storage safety (gas cans, cabinets), motion safety (wheel chocks, speed bumps), industrial matting (rubber / vinyl mats), signage (including 5S signs), ground protection (large, heavy-duty mats), showers / eyewash stations, and exterior storage buildings. The Contribution You'll bring to this Role: The Credit and Collections Manager leads the Center of Excellence for Credit and Collections for our Chemical Safety (Justrite/Eagle), Jobsite Safety (Checkers) and Facility Safety (NoTrax) businesses.
Horizon Media LLCManager, Credit and Collections Horizon Media LLCManager, Credit and CollectionsNew York, NY$95,000–$120,000 / yearWe provide a competitive total rewards package including a discretionary bonus and a variety of benefits including health insurance coverage, life and disability insurance, retirement savings plans, company paid holidays and unlimited paid time off (PTO), mental health and wellness resources, pet insurance, childcare resources, identity theft insurance, fertility assistance programs, and fitness reimbursement. This role is highly hands-on and facilitative; one that requires a combination of detailed analysis, team leadership, and a willingness to play an active, internal and client-facing role in managing the firm's accounts receivable.
Craft RecruitingCollections Specialist Craft RecruitingCollections SpecialistGreat Neck, NY$60,000–$80,000 / yearTheir collections team is expanding —and they’re looking for a hands-on Collections Specialist who’s ready to take ownership of complex deals, work closely with leadership, and help shape a growing operation. •Manage a portfolio of delinquent accounts and work directly with business owners to negotiate payment plans, resolve disputes, and maintain positive relationships.
ClarityPayHead of Collections, Director/VP ClarityPayHead of Collections, Director/VPNew York City, New YorkWe give businesses and their customers peace of mind by solving complex credit challenges with precision, speed, and intelligence, combining deep expertise with advanced technology, to simplify the experience and deliver better outcomes, every time. This is a high-impact leadership role responsible for defining the strategic roadmap for collections, scaling our operational capabilities, and pioneering the industry’s shift toward AI-assisted, digital-first recovery models.
Axon Enterprise IncDirector, Credit and Collections Axon Enterprise IncDirector, Credit and CollectionsNew York, NY$143,475–$229,560 / yearDefine and deliver change management programs to stakeholders, helping ensure minimal business disruption as process and technology changes are implemented, and that roles and responsibilities are clearly defined. This is a leadership role responsible for shaping global credit strategy, driving organizational transformation over cash collections, and leading a team across the Americas, EMEA, and APAC.
Motive Technologies IncSenior Manager, Collections Motive Technologies IncSenior Manager, CollectionsNY$154,000–$211,000 / yearMotive serves nearly 100,000 customers from Fortune 500 enterprises to small businesses across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Partner with Revenue Accounting on close processes related to bad debt reviews, reserves, write-offs, cash payments, and cash application, while driving strategies that improve cash collections, reduce DSO, and mitigate bad debt risk.
Suffolk Credit UnionAssistant Manager, Collections Suffolk Credit UnionAssistant Manager, CollectionsMedford, NYServing as the department's primary operational lead, the Assistant Manager handles escalations, monitors workflows, and ensures consistent application of collection strategies. The position partners closely with the Manager of Collections to support departmental goals, process improvements, and performance initiatives, with a strong focus on member experience, compliance, and accountability.
Mai PlacementNegotiator/ Collections Specialist Mai PlacementNegotiator/ Collections SpecialistNew York, NYWe are seeking a sharp, persistent, and highly organized Negotiator / Collections Specialist to join a fast-paced litigation and collections environment focused on merchant cash advance matters. In this role, you will manage a high volume of active files, communicate directly with business owners who are in default, and negotiate settlement agreements to resolve outstanding balances.
Netflix IncCollections Analyst Netflix IncCollections AnalystNew York, NY$120,000–$200,000 / yearThis newly created position will look to resolve complex issues and consequently improve the speed of collections across our business lines, such as Advertising, Partnerships, and Consumer Products. They will be very detail-oriented, able to analyze and action a large volume of requests & transactions with high accuracy, and be capable of multitasking and taking the initiative to drive process change and improvements.
Valley Stream Corporate OfficeSkilled Nursing Collections Specialist Valley Stream Corporate OfficeSkilled Nursing Collections SpecialistValley Stream, New YorkNational Health Care Associates, a premier provider of long-term care and short-term rehabilitation services, is seeking an experienced Skilled Nursing Collections Specialist to join our Accounts Receivable team at our Corporate Office in Valley Stream, NY, on Long Island’s south shore near the Queens border. Review high-dollar, challenged accounts referred by facilities and determine appropriate next steps in the collection process, which will include but is not limited to:Communicate with responsible parties to resolve outstanding balances prior to attorney referral.
Broker Genius, Inc.Accounts Receivable & Collections Analyst Broker Genius, Inc.Accounts Receivable & Collections AnalystNY$60,000–$70,000 / yearThe ideal candidate will possess strong analytical skills,exceptional attention to detail, and a solid understanding of accounts receivable and collections processes with the ability to effectively manage aging reports, resolve discrepancies and communicate professionally with clients to ensure timely payments. Our technology suite streamlines the entire ticket resale process, from effortlessly listing tickets on multiple exchanges to dynamically adjusting prices based on market shifts, and even ensuring tickets reach event-goers promptly.
ExlService Holdings IncCollections Strategy Manager ExlService Holdings IncCollections Strategy ManagerNY$130,000–$150,000 / yearYou'll combine analytics, experimentation, and partnerships with operations and vendors to lift right‑party contact (RPC), increase recovery rates, reduce roll‑forward, and lower unit costs-while shaping a digital‑first engagement model. Master''s degree in economics, mathematics, computer science/engineering, operations research or related analytics areas; candidates with BA/BS degrees in the same fields from the top tier academic institutions are also welcome to apply.
Hatch Global SearchCollections Specialist OOJ - 34917 Hatch Global SearchCollections Specialist OOJ - 34917Uniondale, New York$70,000–$85,000 / yearA Collections Specialist, also known as a Collection Clerk or Agent, is responsible for managing and collecting overdue accounts receivable by contacting debtors, negotiating payment plans, and ensuring timely payments, while maintaining positive customer relationships. an initial period of in-office training for approximately 4 weeks), located in their Long Island, NY office.
Fenwick & West LLPCollections Specialist Fenwick & West LLPCollections SpecialistNew York, NY$76,000–$107,500 / yearDepending on the role, the actual base salary offered may depend upon a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. Job Description Summary: Fenwick is seeking a Collections Specialist that will be responsible for the day-to-day management of assigned accounts to support timely collection of outstanding balances.
Opal FuelsCustomer Billing, Collections (AR) and Credit Analyst Opal FuelsCustomer Billing, Collections (AR) and Credit AnalystWhite Plains, New YorkThis role partners with Operations, Commercial/Sales, and Accounting to validate billable inputs, issue invoices and statements, and resolve billing inquiries and disputes; and coordinates, executes and supports accounts receivable (AR)/collections for timely payment and clean account status. The Customer Billing and Collections Analyst will execute and support accurate, timely billing for fueling station fuel delivery, Comdata services, renewable gas delivery and related collections in company systems, moving to NetSuite, in accordance with contract terms.
Whitney Museum of American ArtNewTemporary Collections Assistant Whitney Museum of American ArtTemporary Collections AssistantNew York City, New YorkThe Whitney Museum is seeking to hire a part-time, temporary Collections Assistant to work on a variety of tasks supporting the collections team within the Curatorial Department. Through this mission and a steadfast commitment to artists themselves, the Whitney has long been a powerful force in support of modern and contemporary art and continues to help define what is innovative and influential in American art today.
MLB NetworkNewSpecialist, Billing & Collections MLB NetworkSpecialist, Billing & CollectionsSecaucus, New JerseyThe Specialist, Billing & Collections will support the Company’s sales functions, perform collection activities, create and input accounts receivable invoices, ensure timely payments, and support reconciliations, audits, and related activities. Cutting-edge technology is used to create MLB Network's Emmy Award-winning programming via roles in live studio and remote production, operations, engineering, media management, creative services, social media and others.
PhaxisCollections Specialist PhaxisCollections SpecialistNew York, NY$25Our nonprofit client is looking for a Collections Specialist for a contract to hire opportunity to complete the following: OBJECTIVES: Reporting to the Manager, Finance –Billing, the Staff, Finance –Collections Specialist will support clients'financial sustainability by effectively managing accounts receivable and collections activities. The Collections Specialist will work collaboratively to ensure timely revenue recovery while preserving positives relationships with clients, partners, and payers.
Suffolk Federal Credit UnionAssistant Manager, Collections Suffolk Federal Credit UnionAssistant Manager, CollectionsMedford, NYServing as the departments primary operational lead, the Assistant Manager handles escalations, monitors workflows, and ensures consistent application of collection strategies. The position partners closely with the Manager of Collections to support departmental goals, process improvements, and performance initiatives with a strong focus on member experience, compliance, and accountability.
Brex IncDirector, Collections Brex IncDirector, CollectionsNew York, NYRemote$198,880–$248,600 / yearBy combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Partner with Data Science and Engineering to build predictive risk models (e.g., propensity to pay), leverage agentic AI for automated outreach, and integrate sophisticated workflow tools to streamline the collections process.
Peregrine Search SolutionsNewBilling and Collections Supervisor Peregrine Search SolutionsBilling and Collections SupervisorNew York, NYThis position will (i) collaborate with partners and practice groups leaders along with other Finance teams including the client reporting, strategic pricing and revenue operations teams, (ii) ensure team members are receiving appropriate training and development to respond effectively to partner or client requests, (iii) ensure teams are following client outside counsel guidelines and rates are in-line with client agreements before billing, and (iv) ensure quality and timely reporting for senior management. JOB RESPONSIBILITIES: The Billing & Collections Supervisor is responsible for all the following: Develop and implement effective billing and collections strategies to optimize revenue generation and cash flow for the firm.
Goodwin Procter LLPManager, Process Transformation - Billing & Collections Goodwin Procter LLPManager, Process Transformation - Billing & CollectionsNew York, NY$119,300–$159,000 / yearThe Manager, Process Transformation - Billing & Collections (B&C) will lead a series of transformation initiatives across Billing & Collections to optimize operational efficiencies in order to reduce billing and payment cycle and drive revenue growth. As part of the Global Operations Team - all business professionals at the firm - you'll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do.
Babylon Dental CareDental Billing and Collections Specialist Babylon Dental CareDental Billing and Collections SpecialistWest Babylon, NY$27–$29 / hourSome of our Collections & Billing Specialists have moved into roles as Front Desk Team Leads, Billing Department Team Leads, Hygiene Coordinator Team Leads, and even Practice Administrators. Our intention during the beginning days is to introduce you to BDC's entire service, culture mindset and give you customized and or individualized training needed to master your role as a Collections & Billing Coordinator.
Opal FuelsManager, Customer Billing Collections (AR) and Credit Opal FuelsManager, Customer Billing Collections (AR) and CreditWhite Plains, New YorkDispute Inquiry Management: Serve as escalation point for complex billing disputes; drive root-cause identification and corrective actions with Operations and Commercial teams; ensure proper documentation for adjustments and credit memos. Systems & Process Improvement (NetSuite): Partner with Accounting/Finance leadership to support installation and improve NetSuite billing and AR workflows, reporting, and automation; maintain documented procedures and control evidence.
Hilldun CorporationCollections Associate Hilldun CorporationCollections AssociateNew York, New York$40,000–$60,000With a rich history and a strong commitment to serving our clients, we provide innovative financial solutions that support businesses in the fashion sector. Our company is known for its dedication to excellence, forward-thinking approach, and a team of professionals who are passionate about the fashion industry.
Hilldun CorporationSenior Collections Associate Hilldun CorporationSenior Collections AssociateNew York, New York$50,000–$65,000Responsibilities: Develop knowledge of the factoring industry and understand the difference between disputes, adjustments, and the difference between eligible and ineligible. With a rich history and a strong commitment to serving our clients, we provide innovative financial solutions that support businesses in the fashion sector.
Harwood Lloyd, LLPAccount Receivables Specialist- Finance/ Collections Harwood Lloyd, LLPAccount Receivables Specialist- Finance/ CollectionsHackensack, NJTrust/Escrow Accounting Support: Assist with managing client trust accounts (also known as IOLTA or escrow accounts), ensuring client funds are strictly segregated from operating funds to maintain compliance with ethical obligations. Today, our firm has grown to a roster of over 35 attorneys, each of whom has been carefully selected to ensure that we can meet the increasing demand for high levels of sophistication in every segment of the metropolitan area's expanding market.
Fried Frank Business Services OpportunitiesCollections Assistant Fried Frank Business Services OpportunitiesCollections AssistantNew York, NYThe actual salary offered will be based on a number of factors including but not limited to the qualifications of the applicant, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. Our inclusive talent strategy is a core part of our broader talent management efforts and we remain steadfast in fostering a workplace where everyone has the opportunity to grow, thrive, and become their best professional and personal selves.
Synchrony FinancialVP, Collections Digital & Mail Contact Strategy Leader Synchrony FinancialVP, Collections Digital & Mail Contact Strategy LeaderStamford, CTCollaborating closely with Collections & Recovery Strategy teams, Collections Operations, Growth, IT (Data Warehouse/Prism) teams, Finance, and second line of defense teams (e.g., Legal, Compliance, Fair Lending, Credit Strategy Validation), this leader will deliver top-tier results through rigorous analytics and cross-functional partnership. Actively map and analyze the current customer journey for written communications, implementing refinements to drive improved customer engagement; lead development of new creatives / messages and partner with client managers to obtain required partner approvals and with business strategy implementation team and/or IT to implement.
Aston CarterNewCollections Agent Aston CarterCollections AgentNew York, NYRemote$18–$20 / hourThis role involves managing payment processes, conducting outreach to delinquent clients, and supporting fast-paced collections workflows. Ability to quickly learn systems and perform basic account research/payment tracking.
Cooley LLPSenior Collections Coordinator Cooley LLPSenior Collections CoordinatorNew York, NY$90,480–$133,120 / hourWe offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. Specific duties and responsibilities include, but are not limited to, the following: Position responsibilities: Collections, including contacting clients directly for payment of outstanding bills and keeping responsible attorney abreast of potential collection problems.
Mount Sinai Health SystemFinancial Specialist (Collections) - Institutional Review Board Mount Sinai Health SystemFinancial Specialist (Collections) - Institutional Review BoardNew York, NY$20.46–$30.68 / hourWe are consistently ranked by U.S. News & World Reports Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it.
OOS Management Corp.AR & Collections Specialist OOS Management Corp.AR & Collections SpecialistBrooklyn, NY$22–$28 / hourYou don't just chase numbers — you understand that every dollar collected keeps our clinical teams in the field helping families. We here at Licensed Behavior Analyst Professional Services, PLLC are looking for a detail-oriented and driven AR & Collections Specialist to join our revenue cycle team.
Holland & Knight LLPRECAP Billing and Collections Coordinator Holland & Knight LLPRECAP Billing and Collections CoordinatorNew York, NY$44.20–$66.30 / hourOwn the full scope of electronic billing for assigned clients, beginning with a finalized invoice and ending with a successful approval for payment, processing appeals as needed on short paid invoices. Expected to maintain a regular and predictable work schedule and full attention to and engagement in work activities on behalf of the firm during business hours unless otherwise approved or required by applicable law.