Collections Specialist AmbiparCollections SpecialistFort Worth, TX$41,600–$65,000 / yearTemporaryThe Collections Specialist will be responsible for managing and B2B (Preferred) collecting outstanding accounts receivable and minimizing overdue balances while maintaining positive relationships with Ambipar customers. This individual will contact clients regarding overdue payments and will monitor customer accounts to ensure timely payments.
NewLegal AR and Collections Specialist JobotLegal AR and Collections SpecialistDallas, TX$60,000–$85,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewAuto Collections Representative CornerStone StaffingAuto Collections RepresentativeIrving, TX$20–$24 / hourROLE IMPACT : As an Auto Collections Representative, you will play a crucial role in maintaining account resolution and securing payments from clients. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners.
NewAccounts Payable JobotAccounts PayableCarrollton, TX$50,000–$60,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The successful candidate will be responsible for managing all accounts payable functions, including labor payments, reconciling accounts, handling A/R and A/P, and overseeing payroll.
Medical Collector CornerStone StaffingMedical CollectorDallas, TXPut your negotiation skills to work with a respected healthcare organization that rewards your performance with the opportunity to earn up to $3,000 in monthly commission after permanent hire. Success in this role requires strong attention to detail, accountability, and the ability to consistently achieve production goals in a high-volume healthcare environment.
NewStaff Accountant Delta Dallas Staffing L.P. (Database 2)Staff AccountantDallas, TX$85,000–$90,000 / yearFull timeThe ideal candidate will hold a Bachelor’s degree in Accounting, Finance, or a related business field and bring 3-5 years of general accounting experience, including journal entries, account reconciliations, month-/quarter-/year-end close activities, financial reporting, and cash applications. Delta Dallas is currently representing a family wealth management office that owns and manages entities across a broad range of industries, including restaurants, commercial & rental properties, hotels and investments in its search for a Staff Accountant to report directly to its Controller.
NewRecovery Specialists CornerStone StaffingRecovery SpecialistsArlington, TXBy applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Drives recovery of delinquent automotive loan accounts while protecting customer relationships and ensuring regulatory compliance.
NewManager, SAP S4 Public Cloud Quote to Cash (Q2C) Lead KPMGManager, SAP S4 Public Cloud Quote to Cash (Q2C) LeadDallas, TXDeliver assigned Q2C scope and milestones within SAP S/4HANA Public Cloud programs, collaborating with Finance, Sales, and upstream process leads to ensure accurate invoicing, timely cash application, compliant revenue recognition, and successful period end close. Qualifications: Minimum five years of recent experience in external management consulting, including at least two full lifecycle SAP S/4HANA Public Cloud implementations with direct responsibility for Quote to Cash (Q2C) processes spanning billing, accounts receivable, collections, cash application, and revenue recognition.
NewManager or Senior Manager, Financial Services Valuation (NYM) KPMGManager or Senior Manager, Financial Services Valuation (NYM)Dallas, TX$120,745–$243,915 / yearResponsibilities: Manage and deliver valuation services related to a variety of financial assets and liabilities in the financial services industry (including banking, specialty lending, insurance, fintech, Insurtech, and asset management) including individual loans and portfolios of commercial real estate (CRE) loans, residential mortgages, commercial & industrial (C&I) loans, construction loans, auto loans, other consumer loans, specialty finance products, and more. Perform and/or review detailed cash flow modeling for mortgage and other loan portfolios, incorporating key credit loss, prepayment, and discount rate assumptions; analyze and interpret large, complex loan-level datasets (e.g., loan tapes, servicing and performance data) and translate findings into valuation inputs and conclusions.
Manager, Revenue Accounting - Remote MotiveManager, Revenue Accounting - RemoteDallas, TXRemote$94,000–$143,000 / yearMotive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Conduct technical accounting research in collaboration with the Revenue Accounting Senior Manager, ensure appropriate solutions are implemented with process documentation, and as needed document conclusions in accounting policy format.
NewAccounts Receivable Specialist I Impact Floors of TexasAccounts Receivable Specialist ICarrollton, TX$18–$25.50 / hourResponsibilities include all accounts receivable related functions, including keeping track of assigned accounts to identify outstanding debts; planning course of action to recover outstanding payments; heavy phone activity with customers; locating and contacting debtors regarding payment status; handling questions or complaints; investigating and resolving discrepancies; establishing good relationships with customers; updating account status and database regularly; complying with requirements when legal action is unavoidable. Ensures outstanding obligations are credited upon payment, identifies discount opportunities, and issues purchase order amendments or stop-payment orders as needed.
Credit & Collections Specialist R.S. Hughes Company, Inc.Credit & Collections SpecialistTXThis is a key position that performs credit reviews; maintains payment terms, credit limits, and credit holds in the ERP system; analyzes outstanding amounts due; reports on excess credit exposures; tracks payments; makes bank deposits; and maintains accurate recordkeeping in accordance with financial policies and procedures. This is a Full-Time position, eligible to participate in the Company's benefit plans including: Paid Time off; major medical, dental, vision; Company paid short-term and long-term disability; paid parental leave; various supplemental benefit plans; and 12% Employee Stock Ownership Program (ESOP).
NewHybrid Credit & Collections Lead - AR & Lien Specialist DirectedLINKHybrid Credit & Collections Lead - AR & Lien SpecialistIrving, TXEXP / REQUIREMENTSLeadership & OperationsSupervise and develop a team of 5–7 collections specialists and senior specialistsOversee daily collections activity, escalations, and performance against KPIs and SLAsApprove credits, refunds, third-party collection referrals, and write-offs within policy thresholdsMaintain responsibility for bad debt reserves and monthly AR close activitiesServe as company signatory for unconditional lien documentsManage lien-related processes including preliminary notices, waivers, filings, and releasesMaintain current knowledge of lien law, credit protocols, and compliance requirementsEnforce SOPs, internal controls, and audit-ready documentationAnalytics, Systems & GrowthAnalyze aging, trends, and collection effectiveness; deliver actionable reporting to leadershipDrive process improvement and automation initiativesAct as SME for ERP upgrades, reporting enhancements, and UATSupport acquisition integrations and ERP migrationsExperience & Technical Skills7+ years of progressive collections experience5+ years in a supervisory or lead capacityExperience in high-volume, multi-entity, or shared-services environmentsERP experience required (Microsoft Dynamics 365 F&O strongly preferred)Advanced Microsoft Excel skills (Pivot Tables, reporting, analytics)Experience with ticketing or case management systems and automation toolsEducation#J-18808-Ljbffr. About the job Credit and Collections SupervisorTITLE: Credit & Collections SupervisorTYPE: PermanentLOCATION: Irving, TX (Hybrid)INDUSTRY: Multi-Entity / Shared Services EnvironmentCOMPANY INFOOur client is a national, acquisition-driven organization operating across multiple states with a centralized shared-services model.
NewStrategic Credit & Collections Analyst UNITED REFRIGERATIONStrategic Credit & Collections AnalystFort Worth, TXThe role involves overseeing B2B collections, ensuring timely debt collection, and resolving customer billing issues. The ideal candidate will have at least three years of credit collections experience and strong skills in accounting and communication.
Credit & Collections Associate Oldcastle BuildingEnvelopeCredit & Collections AssociateDallas, TexasFrom apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. This role will manage an assigned portfolio of accounts, resolve payment issues, and provide actionable insights through regular aging reviews.
NewGlobal Credit & Collections Lead Neura MarketGlobal Credit & Collections LeadDallas, TX$115,000–$153,000 / yearCoreWeave is seeking an experienced Manager, Credit & Collections to oversee a global Accounts Receivable portfolio exceeding $2B. Work will be hybrid, with a competitive salary range of $115K to $153K, plus comprehensive benefits including medical, dental, and equity awards.#J-18808-Ljbffr.
NewCredit & Collections Analyst UNITED REFRIGERATIONCredit & Collections AnalystFort Worth, TXOverviewDescriptionThe Collections Analyst is responsible for B2B Collections, ensuring timely collection of outstanding debts on customer accounts, resolving customer billing problems, reducing accounts receivable delinquency, and analyzing and assessing the creditworthiness of customers' accounts. ResponsibilitiesMonitors the aging of customer transactions and determines accounts with accumulating overdue and takes the necessary steps to collect dues immediately.
Credit & Collections Analyst United Refrigeration Inc.Credit & Collections AnalystFort Worth, TexasFull timeThe Collections Analyst is responsible for B2B Collections, ensuring timely collection of outstanding debts on customer accounts, resolving customer billing problems, reducing accounts receivable delinquency, and analyzing and assessing the creditworthiness of customers’ accounts. · Ensures all necessary follow-ups and coordination with customer and other departments in the company has been done to resolve collection issues.
AR Collections Specialist Pavion CorpAR Collections SpecialistFarmers Branch, TX$25–$29 / hourAs a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. This role requires a proactive individual who excels in account reconciliation, customer relationship management, and is adept at navigating customer portals to monitor payment status and resolve discrepancies efficiently.
Credit & Collections Samsung Electronics America IncCredit & CollectionsPlano, TXSamsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States-investing over $100 billion and employing more than 20,000 people nationwide.
Credit & Collections Coordinator Ben E. Keith CoCredit & Collections CoordinatorFort Worth, TXOur Food Division is a complete broad line multi-state distributor, and our Beverage Division operates throughout the state of Texas as a proud distributor of Anheuser-Busch products, craft and import beer brands, spirits, and wine. Here at Ben E. Keith, we recognize that our workforce reflects the increasingly diverse nature of our society, and we want to do all we can to take advantage of that diversity with both our external and internal customers.
Senior Collections & Accounts Receivable Specialist Applied ConceptsSenior Collections & Accounts Receivable SpecialistRichardson, TXFull timeWe're looking for a Senior Collections & Accounts Receivable Specialist who's confident, sharp, and not afraid to pick up the phone - whether it's calling customers, law enforcement agencies, or government departments. Our company remains entrepreneurial at heart, constantly re-inventing ourselves with new products and new markets, but still balanced with business prudence.
Credit and Collections Analyst Builders FirstSource IncCredit and Collections AnalystCoppell, TXThe ideal candidate will complete activities within the Credit and Collections department across assigned locations, including implementation of company's policies and procedures related to credit and collection activities; ensures effective handling of collection of delinquent accounts and investigating the credit risks of customers and suppliers. Bachelor's degree in Accounting, Finance or a related field preferred and at least two (2) years credit collections experience; or equivalent combination of education and experience.
Credit and Collections Specialist Penske CorporationCredit and Collections SpecialistDallas, TXCredit and Collections Specialist is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services.
30-Day Collections Representative Hankey Group External30-Day Collections RepresentativeDallas, TexasYou’ll use technology, communication, and problem-solving skills to assist customers who are 31+ days past due and help prevent loan losses through smart, compassionate collection efforts. As a Collections Representative , you’ll play an important role in helping customers get back on track with their accounts while supporting Westlake Financial’s success.
NewCollections Specialist Dormont Manufacturing CompanyCollections SpecialistIrving, TXObtains Business Manager approval prior to sending to Administrator for set up in billing systemPerforms other management requests and related duties as requiredAdditional Job DescriptionRequirements Excellent Communication Skills (verbal and written)Associates degree in Accounting or Management, preferredMinimum 5 years' experience in customer service or collectionsStrong Excel skills preferredStrong analytical and problem-solving skills with the ability to manage multiple projects with competing prioritiesSelf- motivated with strong interpersonal skillsTeam player with exceptional oral/written communications skillsProactive, high attention to detail, able to operate in a fast-paced environment#J-18808-Ljbffr. Perform all related duties to complete the processServe as liaison to 3rd party collection agency and respond to inquiries and provide documentation to assist in the account reconciliation and resolutionEnsuring that all proper station approvals have been obtained for accounts recommended as bad debtPoint of contact for monthly collection meetings with the stationsParticipate in collection meetings/conference calls for assigned marketsResponsible for assisting the stations by pointing out accounts that are becoming past dueCoordinates submission of past due accounts to collection agencies when the station has decided to send customer to collectionsAssists station sales staff and customers when questions arise.
NewACCOUNTING COLLECTIONS SPECIALIST, District Clerk Tarrant County TXACCOUNTING COLLECTIONS SPECIALIST, District ClerkFort Worth, TX$58,656–$61,298.90 / yearWhich of the following best describe your combination of completed education and full-time work experience: Bachelors degree or higher + Five (5) full-time years of related (i.e. general accounting or full charge bookkeeping) experience including three (3) full-time years as an associate clerk and Two (2) full-time years of technical computer experience and two (2) full-time years of accounting skills. Tarrant County will conduct background checks on new hires that will include a criminal background check related to convictions and deferred adjudication in the past seven years and may include credit reports, motor vehicle records, employment records and educational attainment.
Collections Representative DigniFiCollections RepresentativeGrapevine, TexasBy partnering with dealerships and service centers, DigniFi offers financing products at the point of sale for consumers to finance auto repairs, service, parts, accessories, maintenance packages and more. DigniFi is a mission-driven company who’s Point-of-Sale financing solution helps 2,000+ partners increase revenue, drive accessory orders, and decrease deferred repairs.
Bilingual Collections Representative DigniFiBilingual Collections RepresentativeGrapevine, TXFull timeBy partnering with dealerships and service centers, DigniFi offers financing products at the point of sale for consumers to finance auto repairs, service, parts, accessories, maintenance packages and more. DigniFi is a mission-driven company who’s Point-of-Sale financing solution helps 2,000+ partners increase revenue, drive accessory orders, and decrease deferred repairs.
Collections Lead Selene DiligenceCollections LeadDallas, TexasSelene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. The Collections Team Lead serves as the frontline leader within the mortgage servicing collections function, supporting day-to-day operations for early- and mid-stage delinquency management.
60-day Collections Representative Hankey Group External60-day Collections RepresentativeDallas, TexasYou’ll work with customers whose accounts are 31–60 days past due , using communication, problem-solving, and persistence to find workable solutions and prevent loan losses. *Incentive: If the department exceeds its goal, eligible agents in the bonus range will receive a "kicker" ranging from $100.00 to $750.00, based on goal achievement.
90-Day Collections Representative Hankey Group External90-Day Collections RepresentativeDallas, TexasThis position requires persistence, attention to detail, and strong skip-tracing and negotiation skills to help customers bring their accounts current and locate collateral when necessary. *Incentive: If the department exceeds its goal, eligible agents in the bonus range will receive a "kicker" ranging from $100.00 to $750.00, based on goal achievement.
Dallas Collections Site Leader (Collections Sr Department Leader) Fifth Third BankDallas Collections Site Leader (Collections Sr Department Leader)Dallas, TexasSupervisory Responsibilities : Responsible for providing employees timely, candid, and constructive performance feedback; developing employees to their fullest potential and providing challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments. Stakeholder Relationship Management: Establishes and maintains strong working relationships with internal partners across Business Controls, IT, Legal, Compliance, Product, Operations Support, Risk, and Finance, as well as external vendors and stakeholders.
NewCollections Specialist Witt O'Brien'sCollections SpecialistFort Worth, TXCollections SpecialistPosition SummaryThe Collections Specialist will be responsible for managing and collecting outstanding accounts receivable and minimizing overdue balances while maintaining positive relationships with Ambipar customers. Position DetailsReports to: Director of Administration / Finance, Ambipar Field Services North AmericaLocation: Fort Worth, TXPosition Type: Temporary Full-TimeFLSA Status: Non-ExemptPay: HourlyCompensation:Travel:
NewCredit & Collections Analyst SAP AR & Billing Ben E. KeithCredit & Collections Analyst SAP AR & BillingFort Worth, TXBen E. Keith in Fort Worth, TX is looking for a detail-oriented professional for customer account management. We value diversity and believe in leveraging our collective strengths for better solutions.#J-18808-Ljbffr.
Account Servicing Specialist - Pre 30 Day Collections Veros Credit, LLCAccount Servicing Specialist - Pre 30 Day CollectionsFort Worth, TXAutomotive, Auto Finance, Automobile, Subprime, Prime, Unsecure Loans, Dealerships, Independent Dealerships, Franchise Dealerships, Skip-tracing, Skip Tracer, Skip Trace, Auto Dialer, Auto Dialing, Vehicle Repossessions, Repayment Plans, Deficiency, Customer Service, Consumer Finance, Collections, Collector, Collecting, Loss Recovery, Collateral Recovery, Post Charge Off, Negotiate, Negotiation, Negotiator, Call Center, Bilingual, Spanish, FDCPA, Noble. The Account Servicing Specialist (Pre 30’s) will be responsible for servicing auto loan accounts that are less than 30 days delinquent and documenting all collection activities utilizing loan servicing software.
NewSAP A/R Credit & Collections Specialist Ben E. KeithSAP A/R Credit & Collections SpecialistFort Worth, TXThe ideal candidate will maintain customer records, analyze reports, and resolve invoicing issues while providing top-notch customer service. Ben E. Keith Co. in Fort Worth, Texas is seeking a detail-oriented professional to handle customer accounts and support financial processes.
NewCredit & Collections Specialist Optimize Cash Flow & Disputes OldcastleCredit & Collections Specialist Optimize Cash Flow & DisputesDallas, TXYou will collaborate with sales and other teams to maintain strong relationships with customers while ensuring accurate billing and credit assessments. This role requires 3-5 years of experience in Credit and Collections and strong skills in Excel and communication.
Collections Specialist Witt O'Briens LLCCollections SpecialistFort Worth, TXThe Collections Specialist will be responsible for managing and collecting outstanding accounts receivable and minimizing overdue balances while maintaining positive relationships with Ambipar customers. Are you seeking a place where your work contributes directly to an organization known for excellence in environmental services, crisis management, and emergency response?
Senior Collections Specialist Witt O'Briens LLCSenior Collections SpecialistFort Worth, TXThe Senior Collections Specialist will be responsible for managing and collecting outstanding accounts receivable and minimizing overdue balances while maintaining positive relationships with Ambipar customers. Are you seeking a place where your work contributes directly to an organization known for excellence in environmental services, crisis management, and emergency response?
Collections Specialist Ambipar Holding USACollections SpecialistFort Worth, TexasThe Collections Specialist will be responsible for managing and collecting outstanding accounts receivable and minimizing overdue balances while maintaining positive relationships with Ambipar customers. Are you seeking a place where your work contributes directly to an organization known for excellence in environmental services, crisis management, and emergency response?
Senior Collections Specialist Ambipar Holding USASenior Collections SpecialistFort Worth, TexasThe Senior Collections Specialist will be responsible for managing and collecting outstanding accounts receivable and minimizing overdue balances while maintaining positive relationships with Ambipar customers. Are you seeking a place where your work contributes directly to an organization known for excellence in environmental services, crisis management, and emergency response?
NewBilingual Collections Specialist Negotiation & Recovery Williams Rush & Associates LLCBilingual Collections Specialist Negotiation & RecoveryDallas, TXA leading collections agency is seeking a Collections Manager in Dallas, Texas, who will be responsible for managing both outbound and inbound calls to recover outstanding balances. The ideal candidate will have a minimum of 3 years of experience in third-party collections, excellent negotiation skills, and a professional demeanor.
NewRemote Collections Specialist - Infusion Revenue Cycle Vital Care Infusion ServicesRemote Collections Specialist - Infusion Revenue CycleDallas, TXRemote$18.92–$23.46 / hourThe role requires performing duties to accurately collect claims, improve collection rates, and reduce denial rates. Vital Care Infusion Services is hiring for a remote position focusing on home infusion billing and collections.
Account Resolutions Specialist, Collections Wheeler Staffing PartnersAccount Resolutions Specialist, CollectionsDallas, CARemoteThe ideal candidate has prior collections experience within a credit union environment, strong organizational skills, and the ability to manage multiple priorities while maintaining a high level of accuracy and professionalism. Wheeler Staffing Partners is seeking a detail-oriented Account Resolution Specialist to support consumer and real estate loan servicing operations.
Credit & Collections Attorney INSPYR SolutionsCredit & Collections AttorneyCarrollton, TX$65,000–$100,000 / yearInformation collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions’ Privacy Policy and INSPYR Solutions’ AI and Automated Employment Decision Tool Policy: https://www.inspyrsolutions.com/policies/ . Responsibilities include, but are not limited to, the following: Review and approve newly assigned matters within designated jurisdictions while ensuring timely and consistent case progression.
Collections Analyst Liquid Environmental SolutionsCollections AnalystTXThis role requires extensive cross-functional collaboration, detailed account research across multiple systems, and frequent customer interaction to maintain positive relationships while ensuring compliance with company credit and collections policies. Position Overview: The Collections Analyst is responsible for managing customer accounts to mitigate credit risk, drive timely payment, and resolve complex billing and service disputes.
NewCredit Portfolio & Collections Specialist Heidelberg MaterialsCredit Portfolio & Collections SpecialistIrving, TXHeidelberg Materials, located in Irving, TX, is seeking a Credit Portfolio Representative to manage daily collections while fostering customer relationships. The ideal candidate will have 2+ years of experience in credit and collections, strong communication skills, and familiarity with ERP systems.
Purchasing and Collections Coordinator Remington College of NursingPurchasing and Collections CoordinatorDallas, TXReviews collection reports to ascertain the status of all student accounts and solves or reports delays or issues in payments, collections, and outstanding balances and uses this information to evaluate the effectiveness of current collection policies and procedures. Works with students, parents, and campus-based personnel concerning student tuition and loan accounts and assists in communicating the college's financial policies to all students.
NewCollections Specialist 517 Ambipar Holding USACollections SpecialistFort Worth, TXEssential Job Functions Review and monitor accounts receivable aging reports;Contact customers via phone, email, and written correspondence regarding past‑due accounts;Negotiate payment arrangements and establish payment plans when appropriate;Investigate and resolve billing discrepancies, disputes, and payment issues;Maintain detailed records of collection activities and customer communications;Process payments and update account information accurately;Collaborate with Operations, Sales, Accounting, and other internal teams to resolve account concerns;Recommend accounts for escalation, legal action, or external collection agencies when necessary;Ensure compliance with company policies and applicable collection laws and regulations;Prepare reports on collection status, delinquency trends, and account performance. Minimum Job Requirements Associate's or bachelor's degree in Finance, Accounting, or Business;Previous experience in collections, accounts receivable, customer service, or related financial roles;Minimum 5 years of experience with collections activity;Strong communication, negotiation, and conflict‑resolution skills;Proficiency with Microsoft Office, especially Excel;Strong attention to detail and organizational skills;Ability to handle sensitive customer interactions professionally and confidentially;Time‑management skills with the ability to prioritize multiple accounts;Verbal communication skills for clear and concise customer interactions;Ability to listen to clients over the phone or Teams calls via laptop computer.