Lawrenceville, GA5 days ago
Responsibilities:Manage end-to-end collections activities for an assigned customer portfolioMonitor aging reports and prioritize outreach to ensure timely payment of outstanding invoicesCommunicate with customers to resolve billing inquiries, discrepancies, and payment issuesServe as a primary point of contact for customer accounts and maintain strong professional relationshipsProcess and apply customer payments accurately across multiple payment channelsInvestigate and resolve unapplied cash, short payments, and account discrepanciesReconcile customer accounts and ensure accuracy of AR balancesCollaborate cross-functionally with internal stakeholders to resolve disputes and billing issuesProcess adjustments, credit memos, and refunds in accordance with policiesPrepare AR reports, including aging and collection performance metricsSupport cash forecasting by providing insight into expected collectionsIdentify trends and recommend improvements to AR processes and workflowsAssist with month-end close activities, including reconciliations and reporting. Requirements:3+ years of experience in accounts receivable, collections, or related finance rolesStrong understanding of AR processes, including collections, cash application, and dispute resolutionExcellent communication skills with a customer-service mindsetProficiency in Excel and the ability to work with large datasetsExperience working with accounting or ERP systemsAbility to manage high-volume workloads with strong attention to detailStrong problem-solving skills and ability to work independently in fast-paced environmentsBachelor’s degree in Accounting, Finance, or related field preferred.