Reporting directly to the Senior Manager, Collections, you will partner closely with customer finance and accounts-payable stakeholders and with Motive's Account Management, Customer Success, Billing, Revenue Accounting, and Order Management teams to resolve issues, secure payment commitments, and improve cash outcomes while protecting long-term customer relationships. Motive serves nearly 100,000 customers - from Fortune 500 enterprises to small businesses - across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.