NewManager or Senior Manager, Financial Services Valuation (NYM) KPMGManager or Senior Manager, Financial Services Valuation (NYM)Seattle, WA$120,745–$243,915 / yearResponsibilities: Manage and deliver valuation services related to a variety of financial assets and liabilities in the financial services industry (including banking, specialty lending, insurance, fintech, Insurtech, and asset management) including individual loans and portfolios of commercial real estate (CRE) loans, residential mortgages, commercial & industrial (C&I) loans, construction loans, auto loans, other consumer loans, specialty finance products, and more. Perform and/or review detailed cash flow modeling for mortgage and other loan portfolios, incorporating key credit loss, prepayment, and discount rate assumptions; analyze and interpret large, complex loan-level datasets (e.g., loan tapes, servicing and performance data) and translate findings into valuation inputs and conclusions.
Credit & Collections Representative Sunbelt Rentals, Inc.Credit & Collections RepresentativeSeattle, WAFull timeDUTIES & RESPONSIBILITIES:Responsible for reducing delinquency for assigned accountsContact customers regarding payment statusAnswering incoming customer callsDeal with customers and profit centers to get disputed invoices resolvedDeal with general contractors for specific jobs and make arrangements for joint checksForward Certificates of Insurance and Tax Certificates to the appropriate departmentsUpdate and amend customer maintenance informationQUALIFICATIONSKnowledge of construction lien lawsProfessional phone etiquetteCommitment to excellent customer serviceDetail orientedExcellent written and verbal communication abilitiesExtensive knowledge of fair debt and collection management. Credit & Collections RepresentativeAre you seeking an entrepreneurial, empowering workplace that allows you to:* Develop a career track* Leverage your current skills while developing new skills* Work with an incredible team of peopleSunbelt Rentals--the fastest growing rental business in North America--is seeking a Credit & Collections Representative.
Collection & Recovery Support Specialist (Hybrid, WA State) BECUCollection & Recovery Support Specialist (Hybrid, WA State)Tukwila, WAFull timeIn this role, you'll work across Portfolio Management teams-like Loss Management and Loan Loss Recovery-where your attention to detail and problem-solving mindset help ensure critical financial processes run smoothly. Support Loan Modifications: You'll partner with teams like Bankruptcy, Loss Management, and Member Assistance to help facilitate loan modifications-ensuring processes are handled smoothly and effectively.
Data Collection Researcher III Ampcus, IncData Collection Researcher IIIBellevue, WAFull timeManage data collection processes including securing testing materials, handling logistics, training and monitoring participants, and providing daily report outs. Job Description: Client is seeking a highly motivated data collection specialist to join our growing user research and data collection team.
Software Engineer IV (Data Collection and Engineering) Spectraforce Technologies Inc.Software Engineer IV (Data Collection and Engineering)Redmond, WAFull timeReality Labs Research at client brings together a world-class team of researchers, developers, and engineers to create the future of virtual and augmented reality, which together will become as universal and essential as smartphones and personal computers are today. We are quickly expanding the data collection platform infrastructure (new capabilities, deployment upgrades, CICD, roaming capabilities), and in the complexity (number of machines, collection modes), and to support reliable and scalable data collections.
Credit & Collections Specialist Sierra Forest ProductsCredit & Collections SpecialistSeattle, WA$75,000–$85,000Daily cash application of payments performed timely and accurately and overpayments/short-payments or any discrepancies are investigated and resolved promptly. At Sierra Forest Products, we’re more than a leading North American distributor of specialty wood products—we’re a team committed to professionalism, care, and creating spaces that enhance lives and the health of the planet.
Credit and Collections Manager Saltchuk CompaniesCredit and Collections ManagerSeattle, WAEach company maintains its own local identity and expertise while operating within a distributed model that leverages NorthStars shared services in finance & accounting legal & compliance pricing & supply human resources marketing and technology. Description TwitterLinkedinFacebookGooglePinterestemailStatus Exempt Full TimeLocation Seattle Washington Remote FridaysAbout UsNorthStar Energy connects a family of fuel distribution companies serving communities and industries across the Western United States.
Collections Specialist Avenue5 Residential IncCollections SpecialistLynnwood, WAThe collections specialist is responsible for collecting and maintaining accurate records of resident receivables and for accurately pursing recovery of delinquent monies through effective collection efforts. Ensure processing of legal documentation (liens and releases), where applicable, are preformed and documented in a timely manner.
Collections Specialist Fenwick & West LLPCollections SpecialistWA$76,000–$107,500 / yearDepending on the role, the actual base salary offered may depend upon a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. Job Description Summary: Fenwick is seeking a Collections Specialist that will be responsible for the day-to-day management of assigned accounts to support timely collection of outstanding balances.
Collections Specialist Alaskan Copper & Brass CoCollections SpecialistKent, WA$24–$27 / hourThis includes proactive outreach on past due balances, investigation and resolution of short payments and invoice disputes, coordination with internal departments and customer contacts, and accurate maintenance of account records. Required Essential Job Functions/Duties: Contact customers via phone, email, and written correspondence to address short payments, non-payment of invoices, and other account discrepancies.
Collections and Recovery Specialist Salal Credit UnionCollections and Recovery SpecialistSeattle, WA$26.86–$37.60 / hourFull timeSalal Credit Union is seeking a Recovery Specialist to review delinquent accounts, identify effective collection strategies, and help members move toward better financial outcomes. Using active listening skills, answer questions to resolve account issues, while attempting to obtain voluntary payments or encourage payments plans.
Collections Specialist (Remote) Naviga Recruiting & Executive SearchCollections Specialist (Remote)Seattle, WARemote90 Days: Confidently manage the full lifecycle of specialized collections accounts, effectively navigate client objections, and seamlessly support month-end close alongside the accounting operations group. Experienced Financial Professional: You possess a high school diploma or GED (Associate's degree preferred) along with a minimum of 5 years of experience in a professional accounting role focused on collections, accounts receivable, or financial administration.
Collections Finance Manager Microsoft CorpCollections Finance ManagerRedmond, WA$76,800–$151,900 / yearAdditional or Preferred Qualifications Masters Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 3+ years of post-graduate financial analysis, accounting, controllership or finance work experience OR Bachelor's degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 5+ years of post-graduate financial analysis, accounting, controllership or finance work experience OR equivalent experience. Required/Minimum Qualifications Master's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field OR Bachelor's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 2+ years experience in financial analysis, accounting, controllership, finance, or related field OR equivalent experience.
Senior Collections Coordinator Cooley LLPSenior Collections CoordinatorWA$90,480–$133,120 / hourWe offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. Specific duties and responsibilities include, but are not limited to, the following: Position responsibilities: Collections, including contacting clients directly for payment of outstanding bills and keeping responsible attorney abreast of potential collection problems.
Collections Specialist Alaskan CopperCollections SpecialistKent, WA$24–$27This includes proactive outreach on past due balances, investigation and resolution of short payments and invoice disputes, coordination with internal departments and customer contacts, and accurate maintenance of account records. Update customer accounts as needed; process adjustments and corrections to account balances; manage sales tax documentation; and maintain organized electronic filing of customer records and related correspondence.
Billing and Collections Specialist Assurant IncBilling and Collections SpecialistBothell, WARemote$60,000–$75,000 / yearA Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world's leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products. While working remotely, it is required to have internet services with a minimum internet download speed of 15 Mbps and a minimum upload speed of 3 Mbps.
NewBookkeeper & Credit Manager - Cash Flow & Collections Sound Oil CompanyBookkeeper & Credit Manager - Cash Flow & CollectionsSeattle, WAIn this dual-role position, you will support our Controller and manage customer credit relationships, ensuring accurate financial records and timely vendor payments. Candidates should have at least 3 years of experience in accounts payable or bookkeeping and be proficient with Excel and accounting software.#J-18808-Ljbffr.
Inside Client Manager PresidioInside Client ManagerSeattle, WAFull timePresidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. ICMs interact and work with Account Managers, vendors and customers to maintain ongoing business in the IT infrastructure services and products arena through direct sales support of Account Managers.
Senior Manager, Accounts Receivable, Credit & Collections Anthropic PBCSenior Manager, Accounts Receivable, Credit & CollectionsSeattle, WA$190,000–$230,000 / yearIf you enjoy building operational rigor in a fast-moving environment, have a track record of scaling credit and collections functions through automation and AI, and care about doing right by customers while protecting the business, we would love to hear from you. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Assistant Controller Primus International LLCAssistant ControllerWoodmont Beach, WAFull timeThis business leader will partner with the Leadership Team to maximize EBIT and optimize Operating Working Capital requirements by achieving maximum return on financial assets and growing revenue through internal growth and additional market penetration opportunities. The Assistant Plant Controller will report to the Plant Controller and will be responsible for supporting the Controller in managing the overall financial management and controls for the operation and for protection of the assets.
Finance Manager - Bad Debt T-Mobile USA, IncFinance Manager - Bad DebtBellevue, WAFull timeThe Finance Manager will provide guidance to leadership on the financial trends and operational drivers behind the results and present reports on findings, including offering guidance on course corrections as needed. This role will give you the opportunity to use your skills to provide financial support and guidance to stakeholders across key areas within T-Mobile Financial Services, Credit & Collections, Line of Businesses, and Marketing.
NewArchivist, Special Collections & Digital Projects Northwest ArchivistsArchivist, Special Collections & Digital ProjectsSeattle, WAA university's Archives & Special Collections department in Tacoma, WA is seeking an Archives Assistant to process archival materials and provide reference services. A graduate degree in Library and Information Science or equivalent experience is required, along with strong customer service skills.
Specimen Collector II - 1599 Millennium HealthSpecimen Collector II - 1599Seattle, WAFull timeMillennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders. Ideal Candidate: 6+ months of experience as a specimen collector or 1+ years of experience in the medical field, directly supporting patients preferred .
Specimen Collector - 1629 Millennium HealthSpecimen Collector - 1629Everett, WAPart timeMillennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders. Ideal Candidate: 6+ months of experience as a specimen collector or 1+ years of experience in the medical field, directly supporting patients preferred .
Specimen Collector II - 1598 Millennium HealthSpecimen Collector II - 1598Seattle, WAFull timeMillennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders. Ideal Candidate: 6+ months of experience as a specimen collector or 1+ years of experience in the medical field, directly supporting patients preferred .
Specimen Collector- 1589 Millennium HealthSpecimen Collector- 1589Everett, WAFull timeMillennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders. Ideal Candidate: 6+ months of experience as a specimen collector or 1+ years of experience in the medical field, directly supporting patients preferred.
Specimen Collector - 1597 Millennium HealthSpecimen Collector - 1597Shoreline, WAFull timeMillennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders. Ideal Candidate: 6+ months of experience as a specimen collector or 1+ years of experience in the medical field, directly supporting patients preferred.
Specimen Collector - 1621 Millennium HealthSpecimen Collector - 1621Everett, WAPart timeMillennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders. Ideal Candidate: 6+ months of experience as a specimen collector or 1+ years of experience in the medical field, directly supporting patients preferred.
Manager, Credit SanMarManager, CreditIssaquah, WA$90,000–$125,000 / yearFull timeThe Manager, Credit fosters a culture of engagement, accountability, and continuous improvement, supporting employee development and serving as a mentor to supervisors to strengthen leadership capability across the department. Lead the credit analysts and accounts receivable teams by providing clear direction, support, and accountability, driving strong performance management, communication, employee engagement, and teamwork.
Environmental Site Investigation & Remediation Geologist/Engineer Terracon Consultants, Inc.Environmental Site Investigation & Remediation Geologist/EngineerMountlake Terrace, WAFull timeProjects may include cleanup sites under PLIA's TAP and/or Ecology's VCP programs, simple to complex site characterization and remediation projects, media management plans and waste characterization support during site redevelopment, simple to complex UST/fuel station cleanup projects, simple to complex soil vapor and indoor assessments, groundwater remediation systems, and other similar industry projects. The ideal candidate will have expertise in the scoping and preparation of Remedial Investigations and Feasibility Studies (RI/FS), development of Conceptual Site Models, Cleanup Action Plans (CAPs), Work Plans and other Remedial/Engineering Design Reports, Washington State regulatory cleanup programs (VCP/PLIA TAP), and monitoring remedial systems performance.
Project Financial Lead (TRAVEL REQUIRED) Turner ConstructionProject Financial Lead (TRAVEL REQUIRED)Seattle, WAFull timeMay supervise other Financial team members, participate in hiring process, onboard new team members, deliver timely performance feedback for direct reports, contribute to performance appraisals during annual performance cycle, utilize talent management systems, and identify appropriate training to help with development needs. Confirm client contractual requirements and entitlements for billing, including reviewing owner contract analysis to determine billing deadlines, payments terms, billable and non-reimbursable expenses, agreements for insurance and fee billings, along with approved billing rates for staff and trade labor.
Senior Account Manager - Hybrid/Seattle, WA or Portland, OR AonSenior Account Manager - Hybrid/Seattle, WA or Portland, ORSeattle, WA$80,000–$95,000 / yearFull timePartner with Account Executives on assigned book of business, manage day-to-day service processes and outputs, support a variety of strategic, client-facing initiatives, and runpointon each client's renewal cycle, ensuring a positive and productive client experience. Where applicable, serves as the primary point of contact with Aon Client Services (ACS), coordinating activities of the client service team and ACS to ensure that key processes assigned are performed efficiently and quality of client deliverables.
Administrative Assistant _Construction Penhall CompanyAdministrative Assistant _ConstructionSeattle, WAFull timeAs the nation's leader in concrete cutting, coring, scanning, and demolition, and ranked 3rd in Demolition by ENR's 2023 Top Specialty Contractors, we deliver more than just expertise-we deliver results. Proficiency in MS Office is required and one must be able to follow oral and written instructions, be self-motivated to perform tasks independently, and yet be an active team member as needed for special projects.
Accounting Analyst Spectraforce Technologies Inc.Accounting AnalystWedgwood, WAFull time2+ years of relevant experience in accounting functions such as month-end close, journal entries, accounts receivable, accounts payable, etc. Support parts of the monthly close processes, including making journal entries and maintaining supporting workbooks.
Operations Supervisor (Tues-Sat) Recology CleanscapesOperations Supervisor (Tues-Sat)Larimers Corner, WAFull timePlays a key role in building a strong driver team by actively participating in the hiring process, conducting interviews, and selecting candidates who demonstrate reliability, professionalism, and a commitment to safety and service excellence. Performs or reviews pre- and post-trip inspections and all elements of the Recology safety scorecard, Investigates and reports on worker injuries, accidents, and other incidents.
Senior Pharmacy Technician - Health Information Management Providence St. Joseph HealthSenior Pharmacy Technician - Health Information ManagementTukwila, WAFull timeTogether, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Accounts Receivable Representative - Remote Providence St. Joseph HealthAccounts Receivable Representative - RemoteRenton, WARemoteFull timeThis position is responsible for the timely and accurate billing and collections of payments from insurance carriers, agencies and others for services provided by Providence Home and Community Care Services which could include the following service lines with a focus on skilled nursing and assisted living billing and follow up with the potential to float between self-pay, subacute, and ancillary services. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington.
Sr OEM Product Manager T-Mobile USA, IncSr OEM Product ManagerBellevue, WAFull timeThis position will also be accountable to ensure that all internal and external contractual commitments are met and delivered on time and in alignment with T-Mobile internal policies/operations, including marketing programs, sales proof of performance, invoicing and settlements/collections. Partner with internal teams to establish long range forecasts, monitor inventory supply levels and take actions with partner as needed to support T-Mobile's Device & Supply Chain and Marketing interests.
Oracle Functional Consultant Receivable and Collections 6373310 Accenture PlcOracle Functional Consultant Receivable and Collections 6373310Kirkland, WAIn addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. Provide support and enhancements for Oracle Advanced Collections (OAC), including strategy setup, scoring, dunning plans, and collections workflows.
Manager or Senior Manager, Financial Services Valuation KPMG LLPManager or Senior Manager, Financial Services ValuationSeattle, WAFull timeManage and deliver valuation services related to a variety of financial assets and liabilities in the financial services industry (including banking, specialty lending, insurance, fintech, Insurtech, and asset management) including individual loans and portfolios of commercial real estate (CRE) loans, residential mortgages, commercial & industrial (C&I) loans, construction loans, auto loans, other consumer loans, specialty finance products, and more . Perform and/or review detailed cash flow modeling for mortgage and other loan portfolios, incorporating key credit loss, prepayment, and discount rate assumptions; analyze and interpret large, complex loan-level datasets (e.g., loan tapes, servicing and performance data) and translate findings into valuation inputs and conclusions.
Credit Manager - Non Supv CORE & MAIN LPCredit Manager - Non SupvSeattle, WAFull timeAs a specialty distributor with a focus on water, wastewater, storm drainage and fire protection products and related services, Core & Main provides solutions to municipalities, private water companies and professional contractors across municipal, non-residential and residential end markets, nationwide. The credit department is dedicated to increasing the rate of payment from our customers and protecting our company's assets with diligence in a professional manner, while working closely with our branches to drive profitable sales and generate the highest overall return on investment.
Sr Engineer, Site Reliability T-Mobile USA, IncSr Engineer, Site ReliabilityKennard Corner, WAFull timeEducation and Work Experience: Bachelor's Degree plus 3 years of related work experienceOR advanced degree with 1 year of related work experienceOR combination of education and experience deemed equivalent (Required). This role ensures the reliability and resilience of digital infrastructure to support highly critical Credit and Collections new project initiatives while continuously driving innovation.
Commercial Loan Coordinator - Senior Washington FederalCommercial Loan Coordinator - SeniorSeattle, WA$31.25–$43.28 / hourFull timeSenior Loan Coordinators provide operational support to Commercial Banking Officers in the ongoing management of WaFd Bank's portfolio of commercial loans as it relates to loan origination and funding, construction draw administration, compliance monitoring, regulatory adherence, collateral perfection, recordation and valuation, as well as general loan administration. The Senior Loan Coordinator will work with Commercial Loan Processing, Relationship Officers, Relationship Managers, Directors and Division Managers to obtain necessary documents from clients to prepare a complete and accurate set of loan documents.
Lead Analyst - Accounts Receivable & Billing McKinstryLead Analyst - Accounts Receivable & BillingSeattle, WA$64,890–$105,900 / yearFull timePartner closely with Project Management, Operations, and Finance to proactively identify risks, interpret contract terms, and ensure timely and accurate invoicing and revenue realization. This role is responsible for developing data-driven insights, ensuring data integrity, optimizing processes, resolving escalated issues, and supporting leadership with advanced reporting and analysis.
SAP FSCM (Credit/Collections/Disputes) Manager - Life Sciences Accenture PlcSAP FSCM (Credit/Collections/Disputes) Manager - Life SciencesKirkland, WAThe Work: Team with clients on their SAP functional transformation programs through your combined SAP application and functional process expertise which includes your ability to: Engage with senior client Finance executives on the business challenges/trends and the potential value of SAP solutions (current & future). Then join Accenture and build a rewarding career improving the way the world works and lives, as you help clients innovate with leading-edge SAP and Accenture Finance solutions and technologies on some of the most innovative projects in the world.
SAP FSCM (Credit/Collections/Disputes) Consultant - Industrial Accenture PlcSAP FSCM (Credit/Collections/Disputes) Consultant - IndustrialSeattle, WAThe Work: Team with clients on their SAP functional transformation programs through your combined SAP application and functional process expertise which includes your ability to: Engage with senior client Finance executives on the business challenges/trends and the potential value of SAP solutions (current & future). Then join Accenture and build a rewarding career improving the way the world works and lives, as you help clients innovate with leading-edge SAP and Accenture Finance solutions and technologies on some of the most innovative projects in the world.
Digital Forensic Collection Specialist Consilio LLCDigital Forensic Collection SpecialistSeattle, WashingtonOverview: The Digital Forensics Collection Specialist is a client-dedicated, on-site role based in Seattle, WA that supports a major technology client's Legal department and eDiscovery team in the forensic preservation, imaging, collection, transfer, and secure storage of electronically stored information (ESI) during the discovery process. This role requires hands-on expertise in digital forensics hardware and software, including physical imaging of Windows and macOS devices, cloud-based data transfers, mobile phones both Android and IOS, and meticulous evidence tracking.
Collections/Client Relations Coordinator Fox Rothschild LLPCollections/Client Relations CoordinatorSeattle, WA$27.88–$32.69 / hourCity of Las Vegas: $27.88 - $32.69 per hour + City of Denver: $28.85 - $33.65 per hour + City of San Francisco: $33.65 - $38.46 per hour + City of Los Angeles & City of Seattle: $31.25 - $36.10 per hour For information on Fox Rothschild's compensation and benefits visit: Compensation & Benefits (foxrothschild.com) (https://www.foxrothschild.com/careers-for-staff/compensation-benefits) **DISCLAIMER** _Fox Rothschild LLP is under no obligation to provide sponsorship for this position. **COMPENSATION & BENEFITS** The salary range for this position reflects a variety of factors that are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands and other business and organizational needs.
Collection and Technical Services Supervisor Kitsap Regional LibraryCollection and Technical Services SupervisorBremerton, WA$32.53–$36.61 / hourFull timeIdentify opportunities for improvement in processes and services, document procedures and local practices, provide training to staff on procedures, best practices, and new technologies; plan integration of new collection areas into existing processes, and work with the CTS Manager and staff to implement changes and monitor and evaluate services and processes. This position involves light physical demands, sitting and operating objects, tools or controls including keyboards and telephones for extended periods; internal and external customer contact, conversations, phones, noise from office machinery and other equipment, etc.