At more than 120 years old, the company has built a culture of long-term thinking, safety-first operations, and global collaboration, and employs chemical engineers, industrial gas technicians, research scientists, energy transition specialists, and finance and operations professionals across its worldwide network. The Customer Experience Representative (CXR) is a proactive problem-solver responsible for managing a portfolio of customer accounts, driving collection efforts, and resolving complex customer issues related to billing, pricing, cylinder discrepancies, and cash applications.