The Client Care Coordinator is responsible for assistance with the day-to-day operations, including but not limited to scheduling, maintaining compliance, managing, coaching, and counseling care staff, intakes, assessment, service planning, and establishing and managing the plan of care in accordance with the needs of the client and client satisfaction. Inquiry & Lead Management: Receive and process incoming referrals and inquiries, communicate service details clearly to prospective clients, complete required intake documentation, and execute diligent follow-ups on pending leads .