Reviewing all surgery payments for accuracy and adjusting surgery claims according to the various insurance contracts; Scanning all insurance/patient correspondence received/sent into Epic and attaching to the patients chart thru ICS; Working insurance correspondence which may require contacting the carrier, posting transactions in the system, generating tasks to the PSA's for information requested by the insurance company (ie: office notes, pre-existing forms); Reporting all unresolved issues to their immediate manager by status report. With a wide range of services including Adult and Pediatric ENT and Allergy, Voice and Swallowing, Advanced Sinus and Skull Base Surgery, Facial Plastics and Reconstructive Surgery, Treatment of Disorders of the Inner Ear and Dizziness, Asthma-related services, Diagnostic Audiology, Hearing Aid Dispensing, Sleep and CT Services, ENTA Is able to meet the needs of patients of all ages.