From our offices in Baton Rouge, New Orleans, Lafayette, Lake Charles, Shreveport, Houston, and The Woodlands, Fortune 500 companies, national businesses, and local companies rely on Kean Miller for efficient legal services and practical advice, always provided in a cost-efficient manner. Compliance & Process Improvement : Work with the Collections Manager and the Firm’s General Counsel to ensure all collection activities comply with applicable federal and state regulations, including the Fair Debt Collection Practices Act (FDCPA) where applicable and Louisiana state collection laws.