Responsibilities: Collections Operations & Customer Follow-Up: Manage daily collections activity across assigned accounts, including outreach to customers, follow-up on past-due balances, payment commitment tracking, and coordination with Sales, Account Management, and Finance partners to accelerate resolution and cash conversion. Overview: The Supervisor, Collections will help coordinate and support day-to-day collections operations, ensuring timely customer follow-up, consistent documentation, and effective issue resolution across past-due balances, disputes, and payment commitments.