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ADAPTED_NOW

Overview of Job Function: The Director, Communications and Brand will partner with the senior leadership to develop, direct and oversee the global communications strategy, planning and execution. + A minimum of 8 years of progressive leadership experience leading teams within one or more similar lines of business, which may include marketing or marketing operations.

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com. Overview of Job Function: The Director, Communications and Brand will partner with the senior leadership to develop, direct and oversee the global communications strategy, planning and execution. The position will collaborate with and leverage cross-functional, global team of executives and other leaders to develop and deploy communications across various channels, audiences, and regions. The position is responsible for brand and message strategy and communications that reinforce Verint’s market leadership, technology innovation and a deep commitment to customer success. The position will provide leadership for such key functions , public relations, internal communications, customer advocacy, brand strategy, and creative execution. Principal Duties and Essential Responsibilities: + Drive market and internal awareness of Verint as the CX Automation company. + Drive an effective brand identity and momentum for Verint as a leader in CX automation and Artificial Intelligence (AI). + Plan and direct content creation for external communications channels via coordinated media relations, research, blogs, and related thought leadership. + Drive strategy for global Customer Advocacy programs including reference program, case study program, and client advisory boards. + Drive strategy and execution of internal communications. + Manage a direct team of communications and creative/design professionals. + Direct and manage various agency relationships including design and creative services, advertising, and public relations. Minimum Requirements: + A 4-year college degree in communications, journalism, marketing or a related field, or the equivalent years of work history. + A minimum of 12 years of demonstrated experience with delivering effective communications strategies that create clarity around business strategy in a software or technology organization. + A minimum of 8 years of progressive leadership experience leading teams within one or more similar lines of business, which may include marketing or marketing operations. + Direct experience leading change communications initiatives in global organizations. + Effective direct team and agency management experience. + Polished business acumen. + Ability to communicate confidently and effectively. + Proven strategic decision-making ability. + Success working in large, complex and matrixed organizations. + Proven networking skills. + Exceptional listening skills. + Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC and Social Security verification. #LI-BS1 MIN: 160K MAX: 180K At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.

Verint Systems, Inc.

Director, Communications & Brand

Advertising and PR

Artificial Intelligence (AI)

Automation

Blog

Brand Marketing (Branding)

Brand Strategy

Business Skills

Business Strategy

Communication Skills

Consumer Branding

Content Development

Creative Services

Cross-Functional

Customer Experience

Employee Retention

Global Branding

Journalism

Leadership

Market Share

Marketing

Matrix Management

Media Research

Productivity Management

Public/Media/Press/Analyst Relations

Strategic Planning

Team Lead/Manager

Team Player

Thought Leadership

FEED

A focus on and commitment to elevating global customer satisfaction by promoting a consistent and positive end user experience for current and future members is essential as is understanding that this position plays a key role in driving membership growth, facilitating current and future member journeys and enhancing member programs and services that increase our value proposition. Oversee chapter leadership groups (Chapter Advisory Committee and Chapter Regional Management Committees), providingsupport, guidance and resources toensure effective governance, communication, and committee activities pursuant to ISC2 objectives.

OverviewYour Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety andEducation, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more.Position SummaryOur overall objective is to drive member value through the development and execution of a global multi-faceted global member engagement program that fosters a deep sense of community for current and future members by delivering ongoing, meaningful and relevant interactions. The program includes, but is not limited to, developing offerings that support current and future members in excelling as professionals, influencing the future of the profession, and making an impact through volunteering and our global chapter network. A focus on and commitment to elevating global customer satisfaction by promoting a consistent and positive end user experience for current and future members is essential as is understanding that this position plays a key role in driving membership growth, facilitating current and future member journeys and enhancing member programs and services that increase our value proposition.If you have a passion for working closely with volunteer leaders worldwide and collaborating on variousprojects to make a positive impact in the global community, join the ISC2 Membership team! ISC2 is looking for a team player with a positive attitude to serve as its Chapter Relations Manager.This individualrequires a strong work ethic, uses an agile approach to prioritizing multiple projects, interfaces effectively with senior leadership and volunteers worldwide, and provides timely follow-up and execution of all critical assignments.If you have a proven track-record of professional excellence and a high willingness to learn and grow, you'll fit right in to our high-energy and experienced team!This position is not available to residents of California.Responsibilities<ul><li>Oversee the management of over 160+ chapters worldwide, formation and onboarding of new chapters, developing policies, processes and procedures to effectively execute and maintain all ISC2 programs related to chapter functions and operations.</li><li>Collaborate on the development and launch of various ISC2 corporate initiatives for chapters on a global scale, and work with regional teams to determine best practices for regional implementation</li><li>Lead the implementation of key change initiatives (projects) related to the Board-approved chapter strategy.</li><li>Oversee chapter leadership groups (Chapter Advisory Committee and Chapter Regional Management Committees), providingsupport, guidance and resources toensure effective governance, communication, and committee activities pursuant to ISC2 objectives.</li><li>Using a blend of data-driven and relational insights, develop strategies to ensure chapter leaders and members recognize the value of ISC2 membership and remain engaged.</li><li>Lead the execution of all ISC2 hosted events and forums for chapters to ensure high level of participation and engagement.</li><li>Provide effective and regular outreach to chapters to strengthen relations with ISC2 to better align chapter activities with ISC2's goals and mission.</li><li>Collaborate with various ISC2 business units, working closely to develop synergetic marketing communication strategies and campaigns that promote ISC2 programs and initiatives related to chapters.</li><li>Supervise regional chapter specialists on day to day work, maintaining level of excellence in meeting SLA's, support, communication and training.</li><li>Review chapter audits and develop action plans for inactive chapters, providing assistance so they meet requirements and remain in good standing.</li><li>Collaborate with other non-profit/academic organizations to grow ISC2 programs via chapter partnerships.</li><li>Develop an awards and recognition program to acknowledge outstanding chapter achievements</li><li>Establish accurate and valuable metrics to gauge member value and awareness, communicate and report on programs activities regularly with various business units.</li><li>Demonstrate commitment to valuing diversity and contributing to an inclusive working andlearning environment.</li><li>Motivate and lead a diverse, high-performing team, utilizing effective talent management practices to attract and retain team members. Ensure high levels of employee engagement, operations performance excellence, commitment to continuous learning and appropriate succession planning.</li><li>Perform miscellaneous duties as assigned.</li></ul>Behavioral Competencies<ul><li>Ability to demonstrate and support the five (5) Company Core Values: Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence.</li><li>Demonstrates success leading a team to meet organizational and department goals.</li><li>Demonstrated team player with the ability to manage multiple projects in a fast paced, deadline driven, multi-location / multi-cultural work environment.</li><li>Demonstrates sensitivity to cultural differences.</li></ul>Qualifications<ul><li>Knowledge of and experience with non-profit associations is preferred.</li><li>Ability to build an inclusive culture that encourages, supports and celebrates diversity; serve as a role model to promote DEI?best practices.</li><li>Proficiency in Microsoft Office products, including Outlook, PowerPoint, Excel and Word.</li><li>Excellent interpersonal, written and verbal communication skills.</li><li>Ability to deliver consistent high-quality customer experience.</li><li>Demonstrate critical attention to detail; extremely organized.</li><li>Experience working with AI tools or a demonstrated willingness to learn.</li></ul>Education and Work Experience<ul><li>Bachelor's degree in business administration, marketing or communications or at least eight (8) years of experience in chapter development and management or equivalent experience required. MBA is a plus.</li><li>Six (6) years of experience in chapter development and management or equivalent experience.</li><li>Experience with organizational/program management and marketing program oversight.</li><li>Experience in providing strategic direction to regional teams.</li><li>Experience in a multi-cultural environment.</li><li>Experience with an AMS/CRM, such as Salesforce.</li></ul>Physical and Mental Demands<ul><li>Able to travel up to 20% of the time.</li><li>Regular use of office equipment such as a computer/laptop and monitor computer screens.</li><li>Work overtime, when necessary.</li><li>Remain in a stationary position, often standing or sitting for prolonged periods.</li></ul>Equal Employment Opportunity StatementAll qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.Job LocationsUS-RemotePosted Date1 week ago(5/20/2026 2:59 PM)Job ID2026-2452# of Openings1CategoryCustomer Experience

ISC2

Chapter Relations Manager

Best Practices

Business Administration

Campaigns

Customer Satisfaction

Detail Oriented

Diversity

Establish Priorities

Facebook

International Information Systems Security Certification Consortium (ISC)2

Internet Security

Interpersonal Skills

LinkedIn

Marketing Communications

Marketing Communications Strategy

Metrics

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft PowerPoint

Microsoft Product Family

Microsoft Word

Multicultural

Multitasking

Nonprofit

Onboarding

Organizational Skills

Outbound Marketing

Policy Development

Presentation/Verbal Skills

Procedure Development

Process Development

Project/Program Management

Service Level Agreement (SLA)

Succession Planning

Talent Management

Time Management

Training/Teaching

Twitter

User Interface/Experience (UI/UX)

Willing to Travel

Writing Skills

Hire Recruits

OTHER

Monitor aged accounts receivables and resubmit bills to overdue accounts, submit seriously overdue accounts to collection agencies for collection, and prepare bad debt reports for weekly meetings. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US.

Join Our Team at Seaport Scripps Home Health! At Seaport Scripps Home Health, we believe a career in healthcare is one of the noblest professions. Our mission is to provide life-changing service to patients and families in the comfort of their homes. We put our employees first, because we know exceptional care starts with a happy, supported team. If you're a Collections Specialist looking for a rewarding career in home health care, we want to hear from you! Why Work With Us? <ul><li>Competitive Pay </li><li>Comprehensive Benefits: Health, dental, vision, life, and disability insurance </li><li>401(k) with Company Match </li><li>Paid Time Off & Employee Assistance Program </li><li>Critical Illness Benefit </li><li>Supportive Work Culture </li></ul> JOB SUMMARY The collections specialist will be responsible for managing accurate, timely completion and submission of all the billing, collections, and accounts receivable functions for Seaport Scripps Home Health agency. II. DUTIES & RESPONSIBILITIES <ul><li>Ensure reimbursement through efficient billing and collections operations and effective accounts receivable management. </li><li>Provide oversight and approval of claims audits and processing. </li><li>Conduct final billing audit and issues assignments to pre-billing team when findings require further documentation. </li><li>Maintain comprehensive working knowledge of payer contracts and ensures that payers are billed according to contract provisions. Represents and acts on behalf of agency in resolving conflicts with payers. </li><li>Monitor aged accounts receivables and resubmit bills to overdue accounts, submit seriously overdue accounts to collection agencies for collection, and prepare bad debt reports for weekly meetings. </li><li>Gather, collate, and report key billing information to billing team. </li><li>Establish and maintain positive working relationships with patients, family members, payers and referral sources. </li><li>Protect the confidentiality of patient and agency information through effective controls and direct supervision of billing operations. </li></ul> JOB REQUIREMENTS <ul><li>3+ years' experience in health care billing and collections management preferably in home health operations. Billing information systems knowledge required. </li><li>Knowledge of corporate business management, governmental regulations and joint Commission standards. </li><li>Ability to exercise discretion and independent judgment and demonstrate good communication, negotiation, and public relations skills. </li><li>Demonstrate capability to accurately manage detailed information. </li><li>Able to deal tactfully with patients, family members, referral sources and payers. </li><li>Demonstrate autonomy, assertiveness, flexibility and cooperation in performing job responsibilities. </li></ul> About Seaport Scripps Home Health We are part of the Pennant Group, a nationwide network with 300+ locations. Our San Diego-based team combines the stability of a proven healthcare leader with the flexibility to innovate locally. We offer the only all-in-one approach to post-hospital care in San Diego, and our culture is built on CAPLICO: <ul><li>Celebration </li><li>Accountability </li><li>Passion for Learning </li><li>Love One Another </li><li>Intelligent Risk Taking </li><li>Customer Second </li><li>Ownership </li></ul> Apply today and make a difference in the lives of patients across San Diego! Seaport Scripps Home Health is an Equal Opportunity Employer. Pay Range: $25 - $30 per hour The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

Pennant Services

Collections Specialist - Home Health

Accounts Receivable

Accounts Receivable Management

Auditing

Billing

Claims Processing

Collection Agency

Credit and Collections

Disability Insurance

Documentation

Government Regulations

Healthcare

Home Care

Hospice Care

Information Assets

Information Technology & Information Systems

Life Insurance

Medical Billing

Medical Records

Negotiation Skills

Operations Management

Past Due Accounts

Patient Confidentiality

Reimbursement

Risk

Broadbean

The Admission & Marketing Manager spends his/her time engaged in revenue-generating activities: census/mix management (including internal conversions), inquiry management, external sales calls, lead-base calls to build long-term custodial census, and community education. Develops and implements special events and presentations targeted at community education, establishing and maintaining the center's status as the expert on skilled nursing, specialty programs, rehabilitation care and other healthcare issues in the community.

Job Type Full-time Description The Admissions & Marketing Manager is responsible to build and grow census/quality mix by developing the market and providing prospective residents and/or responsible parties with information and assistance that is appropriate when considering the selection of a skilled nursing facility. The Admission & Marketing Manager spends his/her time engaged in revenue-generating activities: census/mix management (including internal conversions), inquiry management, external sales calls, lead-base calls to build long-term custodial census, and community education. Also, the Admissions & Marketing Manager spends time engaged in non-revenue generating activities: customer service/satisfaction, public relations, administrative tasks and other duties as assigned. Maintains a strong professional relationship with the Chief Executive Officer and other facility department heads and managers. Note: All employees of Cascadia Healthcare are required to submit and be cleared to work in the facility per each state's specific background check requirements prior to contact with patients/residents. Essential Functions <ul><li>Develops and maintains relationships throughout health care industry to promote the facility. </li><li>Fosters relationships with healthcare system discharge planners; request referrals from the same. </li><li>Fulfills a proactive, take-charge role in the facility's stand up meetings. Communicates weekly with the Chief Executive Officer and other department heads to resolve admission issues, including ongoing meetings with the Chief Nursing Officer (CNO) to discuss clinical service issues. </li><li>Conducts routine physical environment rounds with the CEO and select department heads (Housekeeping, Facilities, etc.) to evaluate and resolve facility presentation issues. </li><li>Conduct tours for prospective customers interested in the facility's skilled nursing care services. </li><li>Ensures room readiness for new residents. </li><li>Works with the Social Worker to ensure that internal conversions of patients from short-term rehab to long-term care take place when appropriate. Alerts department heads/facility staff of projected room changes - admissions, discharges, patient transfers - at the daily stand up meeting. </li><li>Leads the bed management process. Works with the CNO and the Business Office Manager (BOM) to ensure appropriate and efficient decisions are made regarding prospective admissions. Makes recommendation re: admission decisions to appropriate facility management and communicates these decisions regarding room and bed selection to all relevant parties. </li><li>Models exemplary customer service to all constituencies at all times. Establishes realistic expectations for service levels with residents, families and referral sources. Responsible for communicating Customer Service Satisfaction Survey results to other staff and developing plans to improve service delivery in specific areas. Trains facility staff on basic customer service and satisfaction principles. Communicates customer objectives and expectations with center department heads and staff. Monitors and evaluates customer satisfaction of various constituents, including new admissions, post-discharges, current residents and families, community sources and inquiries that were unable to admit. Shares results with the management team, QAPI committee, and others as appropriate to develop action plans, as needed. </li><li>Responds promptly to inquiry calls from hospital discharge planners or Clinical Liaisons, families and other referral sources. Also responsible for taking the initiative to regularly visit the hospitals and other referral sources. Manages the inquiry process in a professional and timely manner, with appropriate follow-up. Conducts daily follow-up on all active and pending inquiries. Manages the admission process by maintaining updated bed availability and facility services information at all times. Trains the back-up team to capably handle an inquiry when he/she is out of the facility. Manages occupancy levels and strives to have census/quality mix consistently at or above budget expectations. </li><li>Conducts post-discharge follow-up with residents and/or family members. </li><li>Develops business relationships with a growing base of referral sources, leading to a consistent flow of quality referrals to the facility and/or collaborates with Clinical Liaisons. Networks effectively with current and past customers to solicit and generate referrals. Maintains a current, prioritized key account list, including a database of key referral metrics for both existing and potential referral sources. Conducts external sales calls to medical community contacts - especially hospital discharge planners, physicians (admitting/ attending), and insurance company case managers. Makes external sales calls to legal and financial professionals, senior organizations, special interest constituents and other community contacts. </li><li>Develops and implements special events and presentations targeted at community education, establishing and maintaining the center's status as the expert on skilled nursing, specialty programs, rehabilitation care and other healthcare issues in the community. </li><li>Maintains a working knowledge of Federal and State regulations and reimbursement guidelines (Medicare and Medicaid). Maintains a working knowledge of healthcare industry trends and legislative/regulatory issues, and communicates this information on a consistent basis to referral sources and center staff. Assists with managed care referral process. May provide assistance with new employee orientation for the admission process. </li><li>Creates all admission packets in accordance with facility policies and procedures. Ensures appropriate admission paperwork and signatures are obtained from residents or responsible parties prior to admission. Communicates special needs of new admits to staff to ensure a smooth transition. </li><li>Keeps all patient information confidential. </li><li>Participates in appropriate community events in conjunction with CEO. </li><li>Maintains accurate records of community outreach efforts and secured referred admissions. </li></ul>Other Functions<ul><li>Performs other tasks as assigned. </li><li>Conducts job responsibilities in accordance with the standards set out in the Company's Code of Business Conduct, its policies and procedures, applicable federal and state laws, and applicable professional standards. </li></ul>Knowledge/Skills/Abilities<ul><li>Expert ability to make sales calls and develop business relationships with referral sources. </li><li>Expert ability at making effective (persuasive) presentations and public speaking. Demonstrated self-confidence. </li><li>Expert ability to use the telephone as a sales tool, with an aptitude for translating phone contacts into service provider-customer business relationships. </li><li>Proficient user knowledge of Windows Office programs (Word, Excel, PowerPoint), and the ability to learn to specialized computer applications that are specific to handling job requirements. </li><li>Working knowledge (or the ability to learn) of healthcare reimbursement programs (payer sources). </li><li>Ability to develop professional working relationships and communicate effectively with multiple constituencies - residents, family members, medical community professionals, community opinion leaders, coworkers </li><li>Ability to plan, organize and prioritize multiple tasks that need to be completed on a daily basis. Excellent organizational skills and documentation orientation. </li><li>Ability to maintain confidentiality. </li><li>Ability to work independently. Must be self-motivated and goal-oriented. </li><li>Ability to communicate effectively, both orally and in writing. </li><li>Ability to work flexible hours, as admission responsibilities may dictate. </li><li>Ability to maintain regular attendance. </li><li>Ability to perform the essential job functions of this job, with or without reasonable accommodations. </li></ul>Requirements Education<ul><li>Associate's or Bachelor's degree in an appropriate field preferred. </li><li>Two years of equivalent experience in a sales/marketing position or Admissions Coordinator position will be considered in lieu of a degree. </li></ul>Licenses/Certification<ul><li>Valid driver's license. </li></ul>Experience<ul><li>Six months experience in a long-term care environment preferred. </li><li>3-4 years of experience in a sales/marketing position, or with a heavy emphasis on customer service. A background in community involvement is preferred. </li></ul>

Communications Jobs in Corvallis, OR

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Communications Jobs in Corvallis, OR

Director, Communications & Brand Verint Systems, Inc.

Chapter Relations Manager ISC2

Collections Specialist - Home Health Pennant Services

Admissions & Marketing Manager Salem Transitional Care

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