Considerable knowledge of Microsoft Office, specifically Word and Excel; Google Apps; Effective time management and organizational skills; Excellent customer service skills with the ability to calmly route concerns to appropriate staff; Critical thinking and problem-solving skills; Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback; Ability to maintain confidentiality; Ability to pay strong attention to detail; Ability to work independently without close supervision; Ability to establish and maintain effective working relationships with school system staff, parents, community groups, vendors, external agencies, and the public. PREFERRED QUALIFICATIONS: Associate's degree or equivalent technical training; Secretarial experience in Central Services, a school, or academic setting; Experience using PowerSchool, ECATS, and Oracle; Experience in managing and maintaining budget and payroll functions.