Responsibilities include but are not limited to: Perform community outreach in the Times Square area and broader Midtown community; Identify and build relationships with individuals who are experiencing homelessness or housing insecurity, substance use disorders, mental health crises, or in need of other supportive services in the Midtown area; Work with a diverse population in a mutually respectful manner, using a strengths-based and client-centered approach; Develop and maintain working knowledge of local resources for health and wellness as well as public benefits; Develop and maintain relationships with local businesses that can provide additional support (e.g., employment opportunities, access to bathrooms, access to free food and supplies); Provide clients with support and linkages to programs and opportunities in the community (e.g., benefits, job programs, health, housing, and treatment services); Provide mobile case management and accompany clients to appointments and external service providers; Provide peer support and case management to court-involved clients struggling with housing insecurity or other behavioral health challenges; Know how to properly administer Naloxone and train community members how to use harm reduction tools including Naloxone and drug test strips; Adhere to policies and procedures of the Community First program and Midtown Community Justice Center; Accurately and efficiently document client interactions and assigned tasks; Contribute to data collection, documenting case management efforts and adding to the monthly report due to stakeholders; Communicate effectively, and in a timely manner, with Midtown staff to provide client updates; Attend weekly supervision, trainings, and staff meetings, and keep supervisor informed of all work-related activities; Participate in community engagement projects, meetings, and events, including during evenings and weekends, as needed; Support Midtown Community Justice Center's initiatives more broadly, as needed; and. The aim of Community First is to create an upstream diversion from arrest and justice system involvement by building supportive relationships with people in need of services and creating linkages to mental health services, housing support, substance use services, and other kinds of social services as needed.