Pratum CompaniesRoaming Community Manager (Affordable Housing) Pratum CompaniesRoaming Community Manager (Affordable Housing)Baltimore, MD$55,000–$75,000 / yearFull timeThis role is exempt and has an anticipated annual pay range of $55k-75k for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. Strong operational, compliance and regulatory understanding, including deep HUD Project Based Section 8 programs and Low-Income Housing Tax Credit (LIHTC) familiarity and knowledge.
Pratum CompaniesBilingual Community Manager - Tax Credit (Spanish/English) Pratum CompaniesBilingual Community Manager - Tax Credit (Spanish/English)PG County, MD$65,000–$70,000 / yearFull timeThis role is exempt and has an anticipated annualized base salary range of $65,000-$70,000 for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. Collects rents and other monies due from residents; posts collections to resident account cards, prepares and makes bank deposits, prepares financial reports and reviews same to assure accuracy and completeness prior to submission.
Pratum CompaniesAssistant Community Manager - Tax Credit Pratum CompaniesAssistant Community Manager - Tax CreditBaltimore, MDFull timeWe are seeking an experienced and results-driven Assistant Community Manager to oversee leasing operations at our affordable housing community governed by mixed market and Low-Income Housing Tax Credit (LIHTC) regulations. This role is non-exempt with a pay rate of $23 an hour for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations.
Pratum CompaniesAssistant Community Manager (Affordable Housing) Pratum CompaniesAssistant Community Manager (Affordable Housing)Montgomery county, MDFull timeThis role is non-exempt and has an anticipated pay range from $26 for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. This position requires the ability to read and write English fluently, the ability to accurately perform intermediate mathematical functions and the ability to understand and perform all on-site resident management software functions.
JobotNewAudit Manager (Government Clients) JobotAudit Manager (Government Clients)Franklin Center, PA$120,000–$180,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We tap into a wide range of services — tax, accounting, data analytics, operations, human capital management, technology, wealth management and more — to deliver solutions that take you and your organization to the next level, however you define it.
JobotNewSenior Highway Project Manager PE JobotSenior Highway Project Manager PECatonsville, MDRemote$150,000–$190,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This role is responsible for project execution, client management, team leadership, and overall project performance across a variety of transportation initiatives.
Constellation EnergyNewPrincipal Technical Sales Manager - Federal Engineer Projects Constellation EnergyPrincipal Technical Sales Manager - Federal Engineer ProjectsPhoenix, MD$127,800–$142,000The Technical Sales Manager (TSM) provides building-systems knowledge & development/design expertise in support of sales efforts for Energy Efficiency focused Infrastructure Renewal and Building Upgrade & Improvement projects. Bachelor's degree in Mechanical Engineering and 8-years of project development or sales engineering experience developing facilities-based or building infrastructure projects or equivalent combination of education and relevant experience.
Pratum CompaniesAssistant Property Manager Pratum CompaniesAssistant Property ManagerMontgomery county, MDFull timeThis role is non-exempt and has an anticipated pay range from $26 for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. This position requires the ability to read and write English fluently, the ability to accurately perform intermediate mathematical functions and the ability to understand and perform all on-site resident management software functions.
Daiichi Sankyo, Inc.Oncology Territory Manager, Lung - Baltimore Daiichi Sankyo, Inc.Oncology Territory Manager, Lung - BaltimoreBaltimore, MD$146,400–$219,600 / yearFull timeApplying knowledge of the healthcare industry, trends, applicable laws and regulations, market conditions, and the market access environment (including but not limited to pharmacy economics, payer reimbursement landscape, and patient flow/influence between academic institutions, hospitals, and community practices). With a legacy of innovation since 1899, a presence in more than 30 countries, and more than 19,000 employees, we are advancing breakthrough therapies in oncology, cardiovascular disease, rare diseases, and immune disorders.
OneMain FinancialNewSoftware Engineering Manager - (Rails, Node, Angular, JavaScript) OneMain FinancialSoftware Engineering Manager - (Rails, Node, Angular, JavaScript)Baltimore, MD$110,000–$132,000 / yearIn this role, you will lead the team responsible for our shared application platform and its operational excellence—ensuring deployments run smoothly, environments remain stable, and cross-functional engineering teams are empowered to deliver with consistency and confidence. 8–10+ years of experience in software engineering, 3 or more years of progressive responsibility as an engineer on development teams directly responsible for building and delivering software-intensive systems.
OneMain FinancialNewManager - Platform Engineering (ServiceNow) OneMain FinancialManager - Platform Engineering (ServiceNow)Baltimore, MD$105,000–$126,000 / yearAs an ideal candidate, you will be responsible for managing and scaling a talented team of ServiceNow analysts, engineers and specialists while positioning the platform as a strategic enabler for partner teams across the enterprise such as Prod Ops, App Dev, EA, IAM, HR, Legal, Compliance, Facilities, Procurement, Finance, Cyber. Rather than owning functional delivery in those domains, your responsibility will be to ensure the ServiceNow platform, and the team deliver the workflows, automations, integrations, insights, and AI-driven enhancements these teams need to operate effectively, securely, and at scale.
JobotNewAssistant Project Manager-Commercial Construction JobotAssistant Project Manager-Commercial ConstructionBaltimore, MD$70,000–$85,000 / yearA day in the life of an Assistant Project Manager involves providing assistance to the Project Manager through construction planning, scheduling equipment deliveries, facilitation document distribution, and serving as a liaison between project team members and the community with the common goal of promoting the interests of both the firm and clients in all matters. MCN Assistant Project Managers work directly with the Project Managers, Superintendents, and Project Executives to provide technical expertise regarding cost estimates, negotiate contracts, change orders, and establish project objectives to ensure project success.
Oohh's & Aahh's - Fells PointNewFOH Managers Oohh's & Aahh's - Fells PointFOH ManagersBaltimore, MDOwn the Floor: Act as the shift leader, driving high-energy service, interacting with guests, resolving issues, and ensuring a vibrant dining room atmosphere. Working directly alongside our Director of Operations, you will lead the FOH team, run flawless shifts, and manage the daily business operations of the restaurant.
JobotNewProject Manger - Transmission & Distribution JobotProject Manger - Transmission & DistributionBaltimore, MD$150,000–$180,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The Project Manager owns the full project lifecycle from initiation through closeout ensuring construction projects are executed safely, on schedule, and on budget.
Erickson Senior LivingNewManager of Market Analysis Erickson Senior LivingManager of Market AnalysisCatonsville, MD$85,000–$100,000 / yearIdentify consumer market characteristics and key target market/primary market factors, including geographic barriers, psychological barriers (price, geographic), product preferences and concerns, reputation issues, etc. This position is responsible for delivering data-driven insights and analysis to support ground‑up developments, acquisitions, expansions at existing campuses, and new product or service offerings.
ATC Healthcare ServicesNewTravel Nurse RN - Case Manager in Baltimore, MD ATC Healthcare ServicesTravel Nurse RN - Case Manager in Baltimore, MDBaltimore, MDWe value teamwork, continuous growth, and creating a respectful, drama-free environment where people feel supported and empowered to do meaningful work. ATC Healthcare is seeking a skilled and compassionate Registered Nurse (RN) - Case Manager to join our growing clinician community.
LifeBridge HealthNewCase Manager Social Worker (LBSW) - Grace Medical Center LifeBridge HealthCase Manager Social Worker (LBSW) - Grace Medical CenterBaltimore, MD$27.90–$41.85 / hourIncorporates social, cultural/ethnic, emotional and spiritual aspects of the patient and family into the discharge/psychosocial assessment and the plan of care; demonstrates competency in knowledge base of community resources to address identified needs. Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support — improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.
Encompass Health Rehabilitation Hospital of MechanicsburgNewCase Manager Encompass Health Rehabilitation Hospital of MechanicsburgCase ManagerYork, PAJoin Encompass Health, where being a Case Manager goes beyond just a job; it positions you as a vital link between exceptional care and the transformative impact on each patient's journey. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.
ChristianaCareNewAssistant Nurse Manager - Medical Specialty Unit (MSU) - Night Shift - Union Hospital, Elkton, Maryland ChristianaCareAssistant Nurse Manager - Medical Specialty Unit (MSU) - Night Shift - Union Hospital, Elkton, MarylandElkton, MD$52.97–$84.75 / hourWe are seeking an Assistant Nurse Manager for our Medical Specialty Unit (MSU) - Union Hospital to support the Nurse Manager in the overall administrative direction for the clinical practice of nursing and the delivery of high quality and cost-effective care for all patients and families associated with this patient care unit. Directly supervises nursing and technical personnel: Assesses proficiency of staff, oversees daily staffing and scheduling needs of the department, evaluates staff performance, Counsels staff members when performance issues are identified.
cumberlandfarmsincStore Manager cumberlandfarmsincStore ManagerQuarryville, PA$57,994–$62,042During supervisory weeks (in between training weeks) Managers In Training work a variety of shifts, alongside team members, putting their leadership training to practice. During official training weeks, Managers In Training work alongside Training Managers, gaining insight and best practices for managing a convenience store location.
Encompass Health Rehabilitation Hospital of Lower ProvidenceNewNutrition Services Manager Encompass Health Rehabilitation Hospital of Lower ProvidenceNutrition Services ManagerModena, PAAs the Nutrition Services Manager at Encompass Health, you will lead the coordination and direction of our Nutrition Services Department, overseeing nutritional support for patients, employees, and guests. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.
AramarkNewSanitation Manager - Aramark Facility Services AramarkSanitation Manager - Aramark Facility ServicesHunt Valley, MD$60,000–$70,000Proven experience managing teams in a diverse, fast-paced production environmentStrong knowledge of food safety regulations, sanitation systems, and environmental controls. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
GPS HospitalityBurger King Restaurant General Manager GPS HospitalityBurger King Restaurant General ManagerRed Lion, PAIf you believe you require such assistance to complete this form or to participate in the interview process, please contact Human Resources at 770-738-8779. We are looking for Restaurant General Managers (RGM) to join our team.
GY PropertiesCommunity Manager GY PropertiesCommunity ManagerGlen Burnie, MD$70,000–$80,000 / yearGY Properties is a U.S. real estate company headquartered in Philadelphia, PA, specializing in acquisition, development, construction and in-house management of multifamily residential properties and high-end residential condominiums. Moderate to prolonged periods of walking, climbing stairs, ramps, or ladders, bending, crouching, kneeling, crawling in performance of assigned duties such as during property inspections.
ALLURE LIFESTYLES COMMUNITIES, LLCCommunity Manager ALLURE LIFESTYLES COMMUNITIES, LLCCommunity ManagerEllicott City, MDAre you a driven leader who thrives on creating exceptional living experiences in an upscale setting while leading high-performing teams and delivering strong financial results?. We’re seeking a dynamic, people-first Community Manager to lead operations at a senior residential community Regency Crest in Ellicott City, Maryland.
Tidewater Property Management IncCommunity Association Manager - Baltimore Washington Metro Area Tidewater Property Management IncCommunity Association Manager - Baltimore Washington Metro AreaOwing Mills, MDAs a Community Association Manager, you’ll oversee the operations and business of homeowners’ and community associations, ensuring smooth management and exceptional service. After your introductory period, enjoy the flexibility of a hybrid schedule, allowing you to work closer to your communities while staying connected to our headquarters in Owings Mills, MD.
Tidewater Property Management IncCommunity Association Manager - DC/Frederick Area Tidewater Property Management IncCommunity Association Manager - DC/Frederick AreaOwing Mills, MDAs a Community Association Manager, you’ll oversee the operations and business of homeowners’ and community associations, ensuring smooth management and exceptional service. After your introductory period, enjoy the flexibility of a hybrid schedule, allowing you to work closer to your communities while staying connected to our headquarters in Owings Mills, MD.
GY PropertiesAssistant Community Manager GY PropertiesAssistant Community ManagerGlen Burnie, MD$45,000–$52,000 / yearGY Properties is a U.S. real estate company headquartered in Philadelphia, PA, specializing in acquisition, development, construction and in-house management of multifamily residential properties and high-end residential condominiums. Moderate to prolonged periods of walking, climbing stairs, ramps, or ladders, bending, crouching, kneeling, crawling in performance of assigned duties such as during property inspections.
Benton CommunitiesAssistant Community Manager - Riverwatch Apartments Benton CommunitiesAssistant Community Manager - Riverwatch ApartmentsElkridge, MDExcellent benefits package, including PTO accrual for full-time employment up to 120 hours during the first year of employment which increases by one day with each additional year of employment up to 200 hours. Benton Communities is a Columbia, Maryland based residential property management firm dedicated to creating thriving communities throughout the Mid-Atlantic region.
UNAVAILABLEAssistant Community Manager UNAVAILABLEAssistant Community ManagerBaltimore, MD$25–$28 / hourThe Assistant Community Manager, under the direction of the Community Manager, is responsible for providing excellent customer service and coordinating all aspects of apartment community operations. KETTLER currently has an opening for an Assistant Community Manager at Union Rowe and Madera, an apartment community located in Baltimore, MD.
Kettler Enterprises, IncAssistant Community Manager Kettler Enterprises, IncAssistant Community ManagerBaltimore, Maryland$25–$28 / hourThe Assistant Community Manager, under the direction of the Community Manager, is responsible for providing excellent customer service and coordinating all aspects of apartment community operations. Overview: KETTLER currently has an opening for an Assistant Community Manager at Union Rowe and Madera, an apartment community located in Baltimore, MD.
Berger Rental CommunitiesNewCommunity Manager - Ribbon Place Apartments Berger Rental CommunitiesCommunity Manager - Ribbon Place ApartmentsYork, PAPart timeIf you get excited about building a great team, creating a community residents love to call home, and taking pride in seeing your community thrive, this could be the perfect fit for you! We’re big believers in people-first leadership, strong values, and creating a workplace where you can actually enjoy what you do.
FirstService ResidentialHighrise Condominium - Assistant Community Manager FirstService ResidentialHighrise Condominium - Assistant Community ManagerBaltimore, MD$59,000–$65,000 / yearFull timeRequesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. Job Overview: As an Assistant Community Manager, you will provide support to management in the overall operations of Community Association business and deliver exceptional customer service to owners, residents, clients and vendors.
NoGigiddyCommunity Manager NoGigiddyCommunity ManagerBaltimore, MDRemote$35,360–$49,920We connect our community with real earning opportunities — remote jobs, surveys, gig platforms, and financial tools — all in one place, free to access, no gatekeeping. As Community Manager, you'll be the human connection between NoGigiddy and the hundreds of thousands of side hustlers, gig workers, and earners in our orbit.
Genentech IncRare Blood Disorders Account & Community Manager - DC/Baltimore Ecosystem Genentech IncRare Blood Disorders Account & Community Manager - DC/Baltimore EcosystemBaltimore, MD$137,500–$255,300 / yearServe as the primary point of contact and identify opportunities for implementing ecosystem and TA squad strategies in the therapeutic area, engaging with healthcare providers, specialty pharmacies, patients/caregivers, and patient advocacy team members. Strong ability to proactively seek and apply relevant information to solve complex problems, assimilate and effectively communicate clinical and product information, and address operational issues in healthcare product delivery, including reimbursement and supply.
Leumas ResidentialCommunity Outreach Manager Leumas ResidentialCommunity Outreach ManagerBaltimore, MDLeumas Residential is seeking a motivated and people-focused team member to raise funds that support families who need help relocating. Cultivate, steward, and maintain relationships with individual donors, corporate, sponsors, faith-based partners, and community stakeholders.
The HR TeamEarly Childhood Community Engagement Manager The HR TeamEarly Childhood Community Engagement ManagerBaltimore, MD$55,000–$60,000 / yearBachelor's degree in education, early childhood, or related field; 3–5 years of experience working with families and communities in both formal and information education settings; Previous experience as a team leader, supervisor or manager; Strong organizational skills and attention to detail; Strong written and verbal communication skills; Ability to manage multiple priorities and timelines; Access to consistent personal transportation and ability to travel within state to different locations; Proficiency with Microsoft Office, Asana, Canva, and/or similar tools; Must be 18 years of age and able to pass a background check. The Early Childhood Community Engagement Manager plays a critical role in supporting the quality, impact, and operational excellence of the following Port Discovery programs: Communities At Playis a six-session, community-centered learning experience that supports families, caregivers, and community partners in understanding and applying the science of play to strengthen playful learning experiences for children from birth through age six.
Trustworthy Staffing Solutions - Baltimore, MDRN Community Based Case Manager Trustworthy Staffing Solutions - Baltimore, MDRN Community Based Case ManagerBaltimore, MDTrustworthy Staffing Solutions has been a leader in healthcare staffing for over a decade, providing top-notch services to clients and patients alike. You will serve as a critical resource to ensure high-quality, safe, and person-centered care for our clients in their homes.
Target Community Educational Services, Inc.Community Living Manager-- Master's Degree Program (McDaniel College) Target Community Educational Services, Inc.Community Living Manager-- Master's Degree Program (McDaniel College)Westminster/Gaithersburg, MD1.Develops participants PCP and ITM to include skills assessment, strengths/needs, social service summary, residential summary, IP Packet, goals amp; objectives, develop SIP, implementation, and documentation of interventions, instruct staff in the implementation amp; documentation of SIP, evaluate intervention success. 3.Successfully completes all required in-service trainings and completes re-certifications as required; demonstrates a clear understanding of the issues presented in trainings; is eager to expand knowledge; keeps current with relevant changes and take appropriate steps to obtain needed information.
Habitat AmericaProperty Manager Habitat AmericaProperty ManagerWoodlawn, MDThe Property Manager is the face of any property and therefore it is imperative that candidates are trustworthy, have excellent customer service skills, written and oral communications skills and an attention to detail. Experience with reviewing monthly operating statements for accuracy, budget to actual variances and bottom line cash flow control.
Benton CommunitiesRegional Manager - Corporate Office Benton CommunitiesRegional Manager - Corporate OfficeColumbia, MDWithin budget, continuously oversees inventory of supplies and equipment in order to control expenditures, maintains and reconciles purchase orders and expenditures. Excellent benefits package, including PTO accrual for full-time employment up to 120 hours during the first year of employment which increases by one day with each additional year of employment up to 200 hours.
Benton CommunitiesMaintenance Service Manager - Monarch Mills Apartments Benton CommunitiesMaintenance Service Manager - Monarch Mills ApartmentsColumbia, MDBenton Communities achieved the Baltimore Sun's Top Workplace designation for the past seven years and provides a dynamic and challenging environment for our diverse workforce. - Performs general maintenance repairs such as basic carpentry, electrical, floor repairs, window glass repairs, plumbing, and related tasks.
Enterprise Community Partners IncAssistant Property Manager, Woodbridge Commons, Edgewood, MD Enterprise Community Partners IncAssistant Property Manager, Woodbridge Commons, Edgewood, MDEdgewood, MD$21–$25 / hourJob Description Summary: • Consistently and genuinely demonstrate the HEROES principles of being Helpful, Engaged, Responsive, Outstanding, Excellent and Successful in all activities and interactions • Interacts routinely with residents; communicates effectively, appropriately, and courteously with residents, associates, management and guests to ensure that all areas of concern are addressed promptly and professionally. When participating in supervisory responsibilities such as recruiting, interviewing, hiring, and training associates; planning, assigning and directing the work of associates; appraising performance, rewarding and counseling associates; addressing complaints and resolving problems, s/he carries out supervisory responsibilities in accordance with Enterprise Residential policies and applicable laws.
Community Concierge ServicesDistrict Operations Manager Community Concierge ServicesDistrict Operations ManagerElkridge, MDYou will be responsible for new community rollouts, building and supporting your team, visiting clients and working in the field. About Us: Community Concierge Services (CCS) is a nationwide provider of doorstep waste and recycling collection for apartment communities.
Dominion ManagementAssistant Property Manager Dominion ManagementAssistant Property ManagerBaltimore, MDFull timeThe majority of our residents participate in housing voucher programs, and we are committed to delivering high-quality, safe, and affordable housing to the Baltimore community. Our team takes pride in fostering long-term tenancies and providing exceptional resident support, including 24/7 access to maintenance services.
Envolve Client Services Group LLCNewPortfolio Manager Envolve Client Services Group LLCPortfolio ManagerBaltimore, MDResponsible for direction and coordination with the Accounting Department, the delivery of accurate and timely monthly property financial statements to both the Regional Manager for final review and to the clients. Specific Job Knowledge, and Skill Ability: Must be able to demonstrate an ability to understand all aspects of the financial responsibilities of budgeting, reporting, and expense control.
UNAVAILABLEMaintenance Manager UNAVAILABLEMaintenance ManagerBaltimore, MD$80,000–$85,000 / yearMust possess expertise in troubleshooting, Plumbing, Electrical, Carpentry, Appliance Repairs, VFD’S Boilers/Chiller, Cooling Tower, VAV boxes, Read Blue Prints and HVAC (Heat Pumps, Water Source Heat Pumps, Gas/Electric Furnaces and Water Heaters). You will spearhead all preventive and daily maintenance efforts with excellence and the highest level of consideration for a superior customer experience—exceeding targeted resident satisfaction and retention goals.
Kettler Enterprises, IncMaintenance Manager Kettler Enterprises, IncMaintenance ManagerBaltimore, Maryland$80,000–$85,000 / yearMust possess expertise in troubleshooting, Plumbing, Electrical, Carpentry, Appliance Repairs, VFD’S Boilers/Chiller, Cooling Tower, VAV boxes, Read Blue Prints and HVAC (Heat Pumps, Water Source Heat Pumps, Gas/Electric Furnaces and Water Heaters). You will spearhead all preventive and daily maintenance efforts with excellence and the highest level of consideration for a superior customer experience—exceeding targeted resident satisfaction and retention goals.
Eagle Rock PropertiesMaintenance Manager Eagle Rock PropertiesMaintenance ManagerBel Air, MDEagle Rock Properties, headquartered in New York, is a full-service real estate firm offering investment management, property management, and construction management services. As a Maintenance Manager, you will be walking the community with your team, implementing scheduled maintenance, responding to service requests, managing vendors, and communicating and building rapport with residents.
Mariner FinanceConstruction Project Manager Mariner FinanceConstruction Project ManagerNottingham, MarylandRemote$65,676.43–$80,756.08 / yearThis position manages each project item and activity, including but not limited to vendors; building specifications; legal documentation and inspections; internal reports, communication, and documentation. Employee must be able to perform the essential duties/functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential duties/functions of their job, absent undue hardship.