To augment public safety by proactively providing outreach services for a broad range of non-criminal crises, including homelessness, intoxication, disorientation, substance abuse, mental illness, and dispute resolution; providing alternatives to law enforcement whenever possible; engagement, case management, data collection, and connection to emergency health and mental health services and transportation; reporting conditions that warrant police, social services, and public service intervention; and assisting with educating the homeless population and the public on laws and City ordinances. Essential and other important responsibilities may include, but are not limited to, the following: Essential Functions: Locate, identify and build relationships with unsheltered homeless population and engage them for the purposes of providing immediate support, intervention and connection with homeless assistance programs and/or mainstream social services and housing programs.