Lakeview Heights, Kentucky9 days ago
This duty will consist of:Provide technical assistance to Business Services Coordinators and other staff on workforce programs, policies, and service strategies; Deliver training and ongoing mentorship to Business Services Coordinators to enhance professional development and program knowledge; Facilitate regular meetings with Business Services Coordinators to share updates, address challenges, and promote best practices; Support coordination between Business Services Coordinators and Career Counselors to ensure alignment of business and job seeker services; Provide back-up coverage and operational support during staff vacancies or absences; Provide consultation and assist in the development, implementation, and revision of policies and procedures with GADD and TENCO to ensure compliance, operational efficiency, and effective service delivery; Monitor contract performance criteria and work experience outcomes; Travel throughout the TENCO region to provide on-site support, guidance, and oversight; Promote consistency in service delivery and documentation across all service locations; Build and maintain strong relationships with employers, industry leaders, and economic development partners; Identify emerging workforce needs and assist in aligning services to meet industry demands; Represent the organization at regional meetings, events, and partner engagements; and. Abilities:Be present and punctual; Provide services in a professional manner and maintain constructive working relationships; Work in a fast-paced environment; Analyze data and formulate policies and procedures; Prioritize work and meet deadlines; Work under stressful situations with patience and tact; Flexible in scheduling; Teamwork; Maintain confidentiality; Project a good image and friendly personality when greeting callers/visitors; and.