This role develops and improves solutions for workstation configuration, software distribution, patching, endpoint management, and related technologies; resolves complex technical issues; and partners with Information Technology teams to maintain a secure, reliable, and efficient end-user computing environment. Design, implement, maintain, and support desktop management solutions using technologies such as Microsoft Intune, Microsoft Entra, NinjaOne, PowerShell, Aternity, Recast Application Workspace, Patch My PC, Group Policy, and BeyondTrust Endpoint Privilege Manager.