keywords: customer, service, receptionist, office, desk, administrator, secretarial, phone, operator, assisted, living, community, care, home, senior, admin, administrative, reception, secretary, customer service, welcome, visitor. CONCIERGE: The main function of the Receptionist, or as we at Priority Life Care call it, Concierge, is to provide exceptional assistance and information to incoming guests, visitors, and staff to facilitate their entrance into or exit from the facility.