Product Design Director, Concierge Products Discover Financial ServicesProduct Design Director, Concierge ProductsRichmond, VA$230,400–$263,000 / yearLeveraging a variety of skills across interaction, visual and service design; in collaboration with cross-functional partners, help to oversee and optimize the use of appropriate tools, platforms, frameworks and design systems and enable your team to develop artifacts that may include vision stories, journey maps, blueprints, high-fidelity designs and prototypes. Communication:Present work across levels and job functions, modeling a strategic human-centered approach that integrates design frameworks, data and research insights to make the complex accessible, influence senior stakeholders and achieve impactful results.
Luxury Guest Experience Spa Concierge Scents of Serenity Organic SpaLuxury Guest Experience Spa ConciergeRichmond, VAFull timeGuest Experience & HospitalityAs a Spa Concierge, you will:Warmly welcome guests and create an exceptional experience from arrival through departureCheck guests in and out efficiently and accuratelyAnswer incoming calls and provide knowledgeable, gracious assistanceSchedule appointments and help guests select services based on their individual needs and goalsMatch guests with the appropriate service providers whenever possibleEscort guests throughout the spa and help them feel comfortable and cared forExplain spa experiences, services and amenitiesAnticipate guest needs and look for opportunities to make each visit exceptionalProcess payments, gift cards and other transactions accuratelyAssist with guest questions or concerns with professionalism, warmth and good judgmentCommunicate closely with massage therapists, estheticians, managers and fellow Concierges throughout the day Spa Operations & Behind-the-Scenes ResponsibilitiesCreating an exceptional luxury experience requires attention to what guests see and what happens behind the scenes. Spa Concierges also:Prepare and reset therapeutic bath and infrared sauna experiencesEscort and prepare guests for baths, saunas and other specialty experiencesAssist with laundry throughout the day and maintain an appropriate supply of fresh linensRestock supplies and guest amenitiesHelp maintain beautifully presented guest, treatment and common areasSupport service providers and fellow team members as neededHelp ensure the spa remains organized, clean and prepared throughout the dayStep in wherever needed during busy periods to keep the guest experience running seamlessly Everyone on our team contributes to maintaining the environment our guests expect.
Patient Experience Concierge HCA Healthcare IncPatient Experience ConciergeRichmond, VA$17.36–$26.05 / hourPromotes and demonstrates excellent customer service Oversee the daily activities of the front desk and lobby areas including tidiness of the area Greet patients upon arrival, and navigate patient flow Assist with check in process; monitor patient registration tracker Perform lobby rounding to ensure patients are kept aware of their wait time expectations Perform lobby rounding to ensure lobby and waiting room area is clean, safe and comfortable for patients, family and visitors. Consistently provide patient flow updates to PTAC leadership Assist in resolving real-time patient concerns What qualifications you will need: High school diploma or GED preferred Hospitality degree preferred Minimum 3 year's patient access, hotel, restaurant, retail, or customer service experience required Previous Patient Access experience preferred Benefits Henrico Doctors' Hospital Forest, offers a total rewards package that supports the health, life, career and retirement of our colleagues.
Luxury Guest Experience Spa Concierge Pennant Solutions GroupLuxury Guest Experience Spa ConciergeRichmond, VirginiaDuring a typical shift, you may be welcoming an arriving guest, checking another guest out, answering the telephone, helping someone select the right service, coordinating schedules with service providers, preparing a bath or infrared sauna experience, escorting guests throughout the spa, assisting with laundry, and ensuring the spa remains immaculately clean, organized and beautifully presented throughout the day. While previous spa experience is preferable, we place even greater value on the qualities you bring to the role: a positive mindset, strong work ethic, personal accountability, genuine warmth, initiative, reliability, and a commitment to creating an exceptional experience for both our guests and your team.
Director, Concierge Business Development Capital One Financial CorpDirector, Concierge Business DevelopmentRichmond, VA$209,500–$239,100 / yearCapital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas - and are routinely recognized as one of the best companies to work for.
Product Design Director, Concierge Products Capital One Financial CorpProduct Design Director, Concierge ProductsRichmond, VA$230,400–$263,000 / yearLeveraging a variety of skills across interaction, visual and service design; in collaboration with cross-functional partners, help to oversee and optimize the use of appropriate tools, platforms, frameworks and design systems and enable your team to develop artifacts that may include vision stories, journey maps, blueprints, high-fidelity designs and prototypes. Communication: Present work across levels and job functions, modeling a strategic human-centered approach that integrates design frameworks, data and research insights to make the complex accessible, influence senior stakeholders and achieve impactful results.
Product Design Director (Individual Contributor), Concierge Products & Premium Card Capital One Financial CorpProduct Design Director (Individual Contributor), Concierge Products & Premium CardRichmond, VA$230,400–$263,000 / yearAs a Product Design Director on the Concierge Products & Premium Card teams, you'll leverage your elite design craft and strategic vision to lead high-impact, highly complex projects while pioneering modern approaches to product design. Communication: Present work confidently across levels and functions, leveraging strategic frameworks and data-backed stories to simplify complex technical ideas, align senior stakeholders, and advocate for user-centered outcomes.
Sky Concierge Specialist Power DesignSky Concierge SpecialistPetersburg, FloridaWhen not in-flight, you will bring your talents to our in-house café and business development team, ensuring a seamless and enjoyable experience for both our passengers and internal staff. Prepare and serve beverages, including specialty coffees, teas, and smoothies, maintaining a clean and inviting café environment.
NewConcierge Harmony Senior ServicesConciergeChester, VirginiaTransfers calls or takes messages as appropriate in a courteous, friendly and helpful manner• Fills out and logs service request forms for residents and/or staff• Monitors and greets visitors to the community• Keeps front desk and lobby area clean and neat at all times• Sells meal tickets and accounts for by payroll deduction or personal check• Ensure the security of the building; Monitors resident sign-in and sign-out log and the visitor registration log; periodically checks entrances/exits of the building to ensure community is secure • Attends in-services and staff meetings as required• Assists with coordinating van schedule for residents• Follows confidentiality policies regarding release of resident information• Performs supportive office functions for all departments including filing, typing, and making copies• Completes all other duties as assigned• Requirements:• Must possess a high school diploma or GED• Must be considerate, neat, well-groomed and professional in appearance. Must dress in a professional manner• Must have experience in Administration functions• Must answer phones in a polite and professional manner• Must be organized, and able to work well with others as part of a team• Must be polite and considerate to residents, visitors, co-workers and management team• Must be able to effectively communicate both verbally and in writing• Must be able to sit for extended periods of time• Must be able to function effectively in a busy environment and be able to multi-task• Must be willing to work a flexible schedule that includes weekends and holidays• Must attend all required in-services and staff meetings.
Concierge - PRN Commonwealth Assisted LivingConcierge - PRNBon Air, VAAnswer telephone, takes messages (to include caller's name, telephone number, time and date of call), respond to requests, forward information to other staff members. The main objective is to assist the Community Leadership Team in helping the community run smoothly in administrative activities.
Transportation Concierge/Van Driver Harmony Senior ServicesTransportation Concierge/Van DriverChester, VirginiaThe Transportation Concierge/Van Driver will provide safe transportation services to residents of the community. Must be able to ascend and descend stairs frequently, operate a wheelchair lift, and push a resident in a wheelchair.
Concierge - PRN Commonwealth Senior Living at Bon AirConcierge - PRNBon Air, VirginiaAnswer telephone, takes messages (to include caller’s name, telephone number, time and date of call), respond to requests, forward information to other staff members. The main objective is to assist the Community Leadership Team in helping the community run smoothly in administrative activities.
NewConcierge 3 JLLConcierge 3Richmond, VAWhat this job involves: As a Guest Services Agent at JLL, you'll serve as the welcoming face of our client's facility, delivering exceptional first impressions and creating positive experiences for guests, visitors, and employees. Reporting to the Regional GSA Program Manager, you'll contribute to a team that values innovation, integrity, and service excellence, while maintaining an organized, professional front desk environment that enhances workplace experiences every day.
Concierge 3 Jones Lang LaSalle IncConcierge 3Richmond, VAWhat this job involves: As a Guest Services Agent at JLL, you'll serve as the welcoming face of our client's facility, delivering exceptional first impressions and creating positive experiences for guests, visitors, and employees. Reporting to the Regional GSA Program Manager, you'll contribute to a team that values innovation, integrity, and service excellence, while maintaining an organized, professional front desk environment that enhances workplace experiences every day.
Concierge Sunrise Senior LivingConciergeRichmond, VAResponsible for assisting the Business Office Coordinator (BOC)/HR Designee in the community recruitment process, computer data entry, and other assigned general administrative duties as well as monitoring the Bistro area for refreshments, cleanliness, and music and ensuring a pleasant atmosphere. Oversee the community entry area for visitors, guests, and residents, extend a warm welcome and greeting, offer and provide beverages to visitors and guests, and ensure that the community safety protocols are in place.
Concierge Cutalong at Tributer ResortConciergeMineral, VirginiaTemporaryOverview: The Concierge serves as a key guest-facing team member, providing personalized service while supporting daily operations across hospitality, housekeeping, luggage handling, and guest activities. Assist with boat-related duties such as preparing boats prior to guest trips, cleaning boats after use, and securing and covering boats when trips are completed .
Care Concierge Lange RecruitingCare ConciergeRichmond, VirginiaThe Care Concierge / RN works with their medical provider, the patients and their family members/caregivers to provide coordinated case management and medical support from a REMOTE environment - a hybrid workplace of company HQ, home and possible senior living community. Assists patients in transitions of care including hospital discharges, rehab admissions/discharges, scheduling follow-up appointments, assisting with home health orders and plan of cares, and other patient-specific needs.
Primary Care / Concierge Physician Lange RecruitingPrimary Care / Concierge PhysicianRichmond, VirginiaIt has the cultural depth and culinary scene of a major metro — a nationally recognized restaurant scene, a thriving arts corridor, professional sports, and a rich, layered history — without the traffic, cost of living, or grind that comes with larger cities. The James River runs right through the city, offering world-class urban whitewater kayaking, miles of trails, and a riverside park system unlike anything else on the East Coast.