IT & Technology Decision Makers - Paid ITSM/ESM Research Study - Seattle, US Prolific Academic LtdIT & Technology Decision Makers - Paid ITSM/ESM Research Study - Seattle, USSeattle, WAScenario Review: apply your real-world experience to assess and respond to IT and service management scenarios, such as incident escalation, ticket triage, employee onboarding requests, and internal helpdesk workflows. We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback.
NewIT Specialist (CUSTSPT) U.S. Department of LaborIT Specialist (CUSTSPT)Seattle, WA$83,935–$109,122 / yearThis role supports the Office of the Chief Information Officer (OCIO) by serving on the Enterprise Service Desk (ESD), providing multi-channel IT customer assistance, troubleshooting issues related to hardware, software, network services, and user access, and contributing to service management activities such as asset tracking, knowledge updates, project support, and ensuring compliance with federal cybersecurity and accessibility requirements. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Supervisor, Systems Support Adaptive BiotechnologiesSupervisor, Systems SupportSeattle, WA$90,000–$135,000 / yearBase salary is thoughtfully considered upon offer and is determined through multiple evaluation checks throughout the interview process, including: a candidate's ability to meet minimum qualifications (skills/experience/education), a candidate's ability to thoughtfully address preferred qualifications, current market conditions, and internal pay equity. The successful candidate combines strong technical knowledge with proven leadership capabilities, using data-driven decision making to improve service quality, team effectiveness, and user experience.
IT Operations Specialist International Search ConsultantsIT Operations SpecialistBellevue, WashingtonWe are seeking a highly motivated and technically versatile IT Operations Specialist to oversee and enhance the organization's technology infrastructure, systems administration, integrations, compliance reporting, and emerging AI initiatives. This role will serve as a key resource responsible for maintaining secure, reliable, and efficient technology operations while supporting strategic projects that improve business processes and user experience.
IT Service Desk Engineer II Fred Hutchinson Cancer CenterIT Service Desk Engineer IISeattle, Washington$33.42–$50.12 / yearFull timeBenefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), and paid parental leave (up to 4 weeks). The qualified candidate is passionate about installation, troubleshooting, administration, and support of desktop and laptop computers, peripherals, printers, mobile devices, pagers, and all related endpoint hardware and software for office and laboratory settings on campus.
IT Systems Administrator Southeast Alaska Regional Health ConsortiumIT Systems AdministratorRenton, WA$47.69–$67.19 / hourThe Senior Infrastructure Engineer supports technologies including Nutanix hyperconverged infrastructure, Citrix Virtual Apps and Desktops, Microsoft Azure, Microsoft 365, Active Directory, Entra ID, enterprise storage, backup and recovery solutions, networking services, and cybersecurity controls. This position serves as a Tier III escalation resource and participates in enterprise technology projects, infrastructure modernization efforts, cybersecurity initiatives, business continuity planning, and disaster recovery operations.
IT Service Desk Engineer II Fred Hutchinson Cancer Research CenterIT Service Desk Engineer IISeattle, WA$33.42–$50.12 / yearBenefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), and paid parental leave (up to 4 weeks). The qualified candidate is passionate about installation, troubleshooting, administration, and support of desktop and laptop computers, peripherals, printers, mobile devices, pagers, and all related endpoint hardware and software for office and laboratory settings on campus.
Support - Deskside Pomeroy Technologies LLCSupport - DesksideRedmond, WADocument any troubleshooting and corrective actions taken to resolve Windows and Macintosh desktop/laptop issues in the Help Desk system; Add virtual desktop client to Office 2007 / Office 2010; Load and reload, configure, and update anti-virus and virus scan software on desktop/laptop as required; Assist with identification and remediation of Windows and Macintosh desktop/ laptop already infected with computer virus; Assist with creation and distribution of "clean-up kits" (including instructions and other user documentation) for Windows and Macintosh remote laptops; Load, configure, and update Virtual Private Network (VPN) and RESCUE software on desktop/laptop as required; Assist with creation of a knowledge base of problem remediation; Disconnect and/or reconnect desktop and peripherals in support of office moves within the Clients Campus; and. Troubleshoot any problems or issues that arise with Windows and Macintosh desktops/laptops from the network drop to the desktop/laptop excluding security patches/updates; Respond to alert notification or escalation of an issue from members of the VACO ITSS team, determining the probable cause of the issue and taking appropriate intervention actions to restore the Windows and Macintosh desktop/laptop to operational status.
Deskside Support Pyramid, IncDeskside SupportSeattle, WA$23–$26 / hourFull timeApplication Support: Should have knowledge or willingness to be trained on responding to issues related to Enterprise and Business Application such as but not limited to JIRA, Confluence, Service Now, Multi Factor Authentication Portal, Azure Active Directory, Active Directory, Microsoft Exchange (Hybrid), Understanding of the Cloud Applications Vs. Proactive Tech Refresh:Forecast of tech refresh count and socialize with CLIENT leadership, must monitor the performance of hardware and recommend upgrades as necessary to ensure that it meets the organization's evolving needs.
Desktop Support Technician Revel StaffingDesktop Support TechnicianSeattle, WashingtonThe Desktop Support Technician will troubleshoot technical issues in person, by phone, email, or work order, and provide timely end-user support across departments. This position is responsible for installing, diagnosing, repairing, maintaining, and upgrading organizational technology while ensuring optimal workstation performance.
Computer Support Analyst 2 (Intermittent) University of WashingtonComputer Support Analyst 2 (Intermittent)Seattle, WASupport the technology that keeps UW Athletics operating efficiently by providing advanced computer support, troubleshooting hardware and software issues, maintaining systems and applications, training users, and ensuring reliable IT services for coaches, staff, and athletic programs. The ICA Computer Support Analyst will be responsible for technical operations and maintenance of the software and hardware for all aspects of the technical services required to support business operations, venues, and events throughout the Intercollegiate Athletics Village.
Help Desk / Computer Support Technician 1 Triplenet TechnologiesHelp Desk / Computer Support Technician 1Seattle, WashingtonThe Helpdesk Temp assists in supporting computer applications, provides professional client service, and helps maintain a friendly environment that is conducive to advancing education. Typical work includes assisting users with log-on errors, printer malfunctions, setup of computers and peripherals, and escalation of more complex problems.
Tech Support TechDigital CorporationTech SupportSeattle, WAPost integration, CoPilot will be utilized to provide IT support assistance using self-service bots, chats, troubleshooting, knowledge, and ticket management. They will be using a combination of Tanium and manual remediation tools to achieve this goal, working alongside the ITSS field services team.
Technical Account Specialist - Customer Support Soham IncTechnical Account Specialist - Customer SupportSeattle, WA$60,000–$85,000 / yearOur recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.
Application Training & Support Coordinator Arcadia Talent AdvisoryApplication Training & Support CoordinatorColumbia, WashingtonThis role supports firm-wide technology training and end-user assistance by coordinating training operations, supporting instructors, and delivering high-quality customer support. Coordinate and support virtual and in-person training sessions , including webinar setup, Zoom link management, room preparation, firm-wide communications, live session monitoring, and participant assistance.
Service Desk / Desktop Support Technician Triplenet TechnologiesService Desk / Desktop Support TechnicianEverett, WashingtonAs we consider candidates for this position, we take the following individual attributes into account: • Customer ServiceWork ethic/work attitude• Service orientation• Ability and willingness to learn• Communication and teamwork• Courage. 2. Desktop imaging and deployment: end to end, including working directly with end-users to migrate settings, install custom applications and ensure laptop is fully functional.
Technical Account Specialist - Customer Support ZenotiTechnical Account Specialist - Customer SupportSeattle, WA$60,000–$85,000 / yearOur recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.
FINRA Certified - Call Center Support Representative DXC Technology CoFINRA Certified - Call Center Support RepresentativeBellevue, WAJob Description: DXC Technology is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations - helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates.
NewTIER II TECHNICIAN - SCHOOL SUPPORT HIGHLINE SCHOOL DISTRICT 401TIER II TECHNICIAN - SCHOOL SUPPORTWAABILITY TO: Communicate effectively verbally and in writing Train and provide work direction to classified staff Operate a microcomputer and related software Maintain effective working relationships with individuals and groups in a multicultural and diverse community Work collaboratively with school and central office administrators, parents, vendors and community members Demonstrate keyboarding skills Remain flexible to changes in assignments or situations Organize activities, set priorities, and follow instructions Perform a variety of complicated tasks working independently, relying on experience and judgment to plan and accomplish goals Demonstrate a helpful attitude and maintain good interpersonal skills Comply with school board policies and follow administrative procedures. KNOWLEDGE OF: Enterprise operations; technology; staff development skills; communication and process skills; project management and coordination skills; people skills; planning skills; supervision skills; problem solving skills; budget skills IBM/compatible microcomputers, LAN/WAN technology, peripherals, software and network apparatus Maintenance of computer network infrastructure at remote sites Supporting and maintaining user account information including rights, security and systems groups School board policies and procedures.
Help Desk Specialist (Gov't Tech) SikichHelp Desk Specialist (Gov't Tech)Columbia, WashingtonProvide end-user technical assistance via instant messaging, video and audio conferencing, telephone, email, desktop sharing, and desk-side service for resolving IT service-related needs and issues to the user’s complete satisfaction. Sikich CPA LLC is a licensed CPA firm that provides audit and attest services to its clients, and Sikich LLC and its subsidiaries provide tax and business advisory services to its clients.