NewService Desk Specialist Sunrise Systems IncService Desk SpecialistRenton, WAThe ideal candidate is a hands-on IT professional who can quickly step into the environment, resolve common technical issues, support end users, and escalate complex incidents when necessary. This technician will be the primary onsite IT support resource for the Renton location while remaining connected to a broader Service Desk organization for escalation and collaboration.
Senior Service Desk Technician Verathon IncSenior Service Desk TechnicianBothell, WA$32.23–$47.59 / hourSupport AI automation implementation and optimization within IT, including administering AI-enabled service tools to improve resolution speed and user experience.• Manage devices and applications using Microsoft Intune and other endpoint management tools, including modern provisioning through Microsoft Autopilot.• Manage IT asset lifecycle, procurement, and regular audits, using data to identify and recommend improvements while staying within budget and timeline commitments.• Assist with day-to-day coverage planning for the Service Desk, helping ensure 24/7 availability across Bothell, Burnaby, and Amsterdam by supporting after-hours scheduling with the team and flagging coverage gaps to the Service Desk Manager.• Serve as the final escalation point for complex Tier I-III issues, applying considerable judgment and initiative to diagnose root causes and implement effective, lasting solutions.•
Senior Service Desk Technician Verathon, Inc.Senior Service Desk TechnicianBothell, Washington$32.23–$47.59 / hourFull timeThis role serves as the final escalation point for the Service Desk's most complex technical issues, applying considerable judgment and initiative to resolve problems, improve processes, and mentor Tier I-III technicians as an informal team leader. • Deliver exceptional customer service on the Service Desk's most complex and highest-visibility issues, de-escalating frustrated or high-pressure situations and communicating clearly with stakeholders at every level to ensure a positive outcome.
Tech Services - Help Desk Technician Renton School District 403Tech Services - Help Desk TechnicianRenton, WAJOB DESCRIPTION POSITION: Help Desk Technician for Technology Services REPORTS TO: Director of Customer Services UNIT CLASSIFICATION: Renton Technical Professional Association (RPTA) This 260-day position serves as the district-wide Technology Services phone and ticket based technical support specialist. Centrally manage district-wide key inventory systems and processes for the customer service team to drive efficiency and accuracy, including completing technical central inventory analysis audits and leading technical inventory improvement processes.
Help Desk Specialist I Healthpoint LtdHelp Desk Specialist IRenton, WA$22.50–$32.41 / hourHealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Demonstrate a commitment to the mission, core values and goals of HealthPoint and its healthcare delivery including the ability to integrate values of integrity, wisdom, creativity, cooperation, responsibility and respect into appropriate programs and services.
Service Desk Technician L2 Milestone Technologies IncService Desk Technician L2Bellevue, WALead in ticket processes and provides coaching for other technicians when workflow deficiencies are identified Have deep understanding of defined team metrics, such as backlog, aging, effectiveness; this technician then takes actions based on the current trends in service. We pride ourselves on hiring bright, driven, enthusiastic Help Desk Technicians that have experience in supporting in primarily PC environments but can also handle a Mac equally well.
Help Desk Specialist I HealthPointHelp Desk Specialist IRenton, WA$22.50–$32.41 / hourHealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Demonstrate a commitment to the mission, core values and goals of HealthPoint and its healthcare delivery including the ability to integrate values of integrity, wisdom, creativity, cooperation, responsibility and respect into appropriate programs and services.
Helpdesk Technician Tier 3 ProtingentHelpdesk Technician Tier 3Bellevue, WA$32–$46 / hourAbout Protingent: Protingent is an Award-Winning provider of top-tier Engineering and IT talent, trusted by companies at the forefront of innovation — from Software and Aerospace to AI, Clean Tech, Medical Devices, and Connected Technologies. The service provider will possess a high degree of trust and integrity, communicate openly and display respect, and a desire to foster teamwork.
Help Desk Specialist Zp Group LlcHelp Desk SpecialistRedmond, WAZachary Piper Solutions is seeking a Helpdesk Support Specialist to support a mission-focused organization delivering secure IT and infrastructure services within the federal intelligence and defense space. The Helpdesk Support Specialist will provide Tier 1 technical support, hardware troubleshooting, and ticket management to ensure reliable, 24x7 IT operations.
Senior Service Desk Analyst Hermanson CompanySenior Service Desk AnalystKent, Washington$75,000–$90,000 / yearIndustry certifications such as CompTIA A+, Network+, Microsoft 365 Certified: Endpoint Administrator Associate, or equivalent. Experience with Microsoft 365 administration (Exchange Online, Teams, SharePoint Admin Center).
Helpdesk Technician Andrew MurtaghHelpdesk TechnicianSeattle, Washington$62,000–$72,000You will be responsible for managing your own ticket queue, resolving technical issues, and delivering exceptional end-user support across multiple channels including phone, email, chat, and in-person. We are seeking a Helpdesk Technician to join a fast-paced IT team supporting 20+ regional offices and 500+ employees nationwide.
Help Desk Technician Addison GroupHelp Desk TechnicianBellevue, Washington$30–$40 / hourUtilizing existing and creating new Internal and external knowledge base documents to assist with ticket resolution. A general understanding of Office applications, DHCP, DNS, and TCP/IP, and wireless networking, as well as how to troubleshoot them.
Senior Installation Field Engineer AMGSenior Installation Field EngineerSeattle, WashingtonThis role will also require management of workload to include setup of equipment at various training sites, verifying each computer has the most current VA computer image, computer is available for scheduled security scans and update, Active Directory assignment for training use, configure network connectivity in the training room, and computer peripherals are installed at each training seat. Will need to consistently traverse around the site campus/training sites transporting equipment to various office buildings and frequently stoop, crouch, and reach to setup/remove computers/pull cords under desks and in server closets.