Primary responsibilities include answering inbound calls, scheduling appointments, confirming jobs and appointments, providing accurate information, handling customer complaints, documenting customer interactions, following up with customers, making outbound calls, collaborating with other departments, meeting performance metrics, and participating in staff and management team meetings. What sets Voda Cleaning and Restoration apart includes cutting-edge technology, expertise and training, a passionate team, a client-centric approach, impactful work, growth opportunities, and a positive work environment.