Specialized Skills:Experience in Security Patch Management, Configuration Monitoring, System Performance Monitoring, Backup and Recovery, Disaster Recovery, and Incident Response is desired Experience in providing 24x7 support for real-time data communications systems and troubleshooting system problems involving real-time data communications systems desiredExperience with datacenter infrastructure technology, such as virtualization, Hyper Converged Infrastructure (HCI), storage, firewalls, enterprise backup and recovery solutions, and zero trust network architecture desiredUnderstanding of ITIL-based Incident, Asset, and Change Management systems to document work performed. Previous experience with technologies such as ManageEngine/ServiceDesk Plus, Ivanti Service Manager, or ServiceNow is a plusExperience with Windows Server/Workstation administration, SQL Server administration, Linux administration desiredKnowledge and experience with database technologies, such as Microsoft SQL, Oracle, or MySQL is preferred Excellent organizational skills and customer/team communications skills are needed to be successful.