Must successfully complete required training, before services are rendered, in basic competencies including, at a minimum, an understanding of mental illness or substance use disorder treatment and recovery, psychiatric and substance use disorder symptoms and their impact on functioning and behavior; how to therapeutically engage a person with mental illness or a person in substance use disorder treatment and recovery; crisis response procedures; an understanding of the community behavioral health system, social service systems, criminal justice system and other healthcare systems; de-escalation techniques and understanding how your own behavior can impact the behavior of others. Education/Experience/Other Requirements: Bachelor's degree in Counseling, Social Work, Psychology, or a closely related behavioral/mental health field required, or, in lieu of a degree, a minimum of a high school diploma and 3 years of relevant experience.