Maintain a positive work atmosphere by interacting with the internal/external customers (including, but not limited to: current customers, prospective customers, clients, vendors, co-workers, supervisors and management) in a mutually respectful manner regardless of race, color, religion, gender, national origin, age, disability, veteran status, sexual orientation and all other protected classes. This position is to service, test, and repair electronic life safety systems including Fire and Burglar Alarms in commercial, institutional, and industrial environments and to provide excellent customer service to our clients.