Required equipment: A Windows PC is required, running Windows 10 or 11 (no MacBooks or Chromebooks or virtual machines), 8 GB of RAM, Quad-core processor, Wired internet connection with a minimum internet speed of 80/15 (Cannot use satellite, hotspots, MIFI devices, wireless AC wall plug-in extenders, repeaters, boosters, and/or pods), and Dual Monitors. In this role, you will be primarily responsible for sourcing, vetting, and onboarding high-volume Technical Support Representatives (TSRs) who provide front-line technical support, account billing assistance, and network troubleshooting for wireless telecommunications subscribers operating on major nationwide networks.