Provides onboarding, training, and ongoing support to designated employees responsible for initiating OON requests, including Primary Care Providers, Social Workers, Care Transition Nurse Case Managers, Executive Directors, and Medical Directors. Maintains and oversees a comprehensive contract tracking system for all in-network and out-of-network provider agreements, including contract requests, new agreements, amendments, renewals, and terminations, ensuring accurate tracking from initiation through execution, implementation, and closure.