Customer Relationship Management (Crm) Coordinator, Enrollment Management University of Baltimore (MD)Customer Relationship Management (Crm) Coordinator, Enrollment ManagementBaltimore, MD$65,000–$74,000 / yearOversee utilization of the CRM system to effectively deliver timely, comprehensive, and integrated marketing communications at every stage of the enrollment funnel to prospective students and those who serve the college bound students, while working to automate processes requiring collaboration across the division and campus-wide including mass and segmented outreach across all media including on-campus and virtual events, tele-counseling, email, web, text and print initiatives. Office of Financial Aid, Records and Registration, Student Support and Success, Bursar, UBalt School of Law etc. to distribute and collect data used to inform admission communication flows, application processing, inquiry management, recruitment travel and events, and enrollment; especially as it pertains to search campaigns (and securing prospective student data), lead development, generation and qualification, and application generation and completion.
Manager, CRM Application, Salesforce The Pew Charitable TrustsManager, CRM Application, SalesforceWashington, District of ColumbiaRemoteBuild and maintain platform roadmaps for core Salesforce functionality, Marketing Cloud, and SmartSimple (grants management), aligning emerging technology with business needs, prioritizing incoming requests for value and impact, and ensuring clear communication and transparency with all relevant stakeholders. We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; and work/life benefits to maintain a good balance.
CRM Product Manager WSA AmericasCRM Product ManagerWashingtonRemoteThis individual will partner cross-functionally with Retail, Marketing, and Business Analytics teams to enhance visibility into performance, improve CRM adoption, and enable data-driven decision making across the organization. This role ensures the system effectively supports retail operations while driving measurable improvements in customer engagement, appointment conversion, and outbound calling effectiveness.
NewEnterprise - ServiceNow CRM Architect Slalom IncEnterprise - ServiceNow CRM ArchitectWashington, DC$190,000–$232,000 / yearWhat You'll Do: As a ServiceNow CRM Architect, you will serve as a subject matter expert and thought leader for ServiceNow CRM engagements and pre-sales activities across the customer and industry workflow portfolio, including Customer Service Management (CSM), Field Service Management (FSM), Sales and Order Management (SOM), CPQ (Logik.io), What you'll Bring: You are a seasoned ServiceNow practitioner who thrives in complex enterprise environments and has a track record of delivering transformational ServiceNow implementations across multiple platform workflows.
Sr. CRM Engineer - Siebel PeopleNTech LLCSr. CRM Engineer - SiebelAlexandria, VARemoteYou'll act as the squad's lead engineer and partner with product managers, designers, and other engineers to build and enhance CRM platforms that power personalized, compliant, and efficient customer engagement across the retail banking lifecycle. Skills: Solid hands on experience with Oracle Siebel (25.1 and higher) and exposure / exposure to modern CRM ecosystems (Salesforce, Microsoft Dynamics, Pega, or custom-built platforms).
D365 CRM Or Copilot/Ai Technical Lead - Manager PwCD365 CRM Or Copilot/Ai Technical Lead - ManagerBaltimore, MD$99,000–$232,000 / yearThose in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements, implementing CRM software solutions, and providing training and support for seamless integration and utilisation of Microsoft CRM applications. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Microsoft D365 CRM + Copilot/Ai Functional Lead, Manager PwCMicrosoft D365 CRM + Copilot/Ai Functional Lead, ManagerBaltimore, MD$99,000–$232,000 / yearDemonstrates extensive ability to collaborate with Microsoft Dynamics 365 CE (CRM) or F&O (ERP) Technical Architects, clients, engineering teams including developers, testers and PMO to deliver a quality product and implementation. Certification(s) Preferred: ERP: D365 F&O Trade and Logistics and at least one other D365 F&O module (Microsoft LCS or Microsoft Sure Step Certification), CRM: D365 Sales, Marketing, Dynamics CRM (D365/2013/2011).
Microsoft D365 CRM OR Ai/Copilot Functional Lead, Senior Manager PwCMicrosoft D365 CRM OR Ai/Copilot Functional Lead, Senior ManagerBaltimore, MD$124,000–$280,000 / yearDemonstrating in-depth ability to work with Microsoft Dynamics 365 CE (CRM) Functional Consultants, Technical Architects, clients, business teams and engineering teams including developers, testers and PMO to deliver a quality product and implementation. As part of the Business Application Consulting team you collaborate with Microsoft Dynamics 365 CE (CRM) Functional Consultants, Technical Architects, clients, business teams, and engineering teams to deliver quality products and implementations.
NewServicenow Manager, CRM & Front Office Solutions RSMServicenow Manager, CRM & Front Office SolutionsBaltimore, MD$107,000–$214,500 / yearRSM's ServiceNow practice delivers transformation across strategic portfolio management, IT asset management, integrated risk management, customer service management, and an expanding set of AI-enabled and industry-specific solutions. Lead end-to-end delivery of ServiceNow CRM, CPQ, and Customer Service Management implementations for mid-market and enterprise clients across technology, financial services, and other industries.
CRM Project Director University System of Maryland OfficeCRM Project DirectorAdelphi, MD$165,000–$195,000 / yearPURPOSE OF POSITION: Reporting to the Executive Director of Advancement Services, the CRM Project Director provides leadership and oversight for the University System of Maryland (USM) Advancement Consortium's Technology Modernization Program, including the implementation of a shared Salesforce CRM platform serving eleven USM institutions. Working closely with campus advancement leaders, technical and functional teams, and implementation partners, the Project Director ensures successful delivery of a unified advancement technology platform that supports fundraising and advancement operations while balancing Consortium-wide objectives with institutional needs.
Sr. Manager, CRM Administration Share Our StrengthSr. Manager, CRM AdministrationWashington, DCRemote$87,000–$102,000 / yearThis includes providing primary oversight of the platform’s data and functionality, advising teams of new capabilities as they are released, serving as product evangelist for teams that are not yet using the tool, and advising FDM team leadership on challenges and opportunities. The person in this role leads a team of two other CRM data managers, and is someone who can communicate clearly, triage priorities across multiple deadlines, and deliver requests on time for the Revenue Development and Growth team and partners across the organization.
Lead Dynamics 365 CRM Engineer EPAM SystemsLead Dynamics 365 CRM EngineerWashington DC, DCNET expertise and team leadership experience to drive technical excellence and deliver secure, scalable solutions. Join a dynamic team working on a Microsoft Dynamics 365 CRM implementation for a major US-based organization.
Dynamics Consultant and CRM/Power Platform Developer Lead AHU TechnologiesDynamics Consultant and CRM/Power Platform Developer LeadWashington DCThe ideal candidate will be able to work both independently and as part of a team of consultants to provide these services and will have the following skills/capabilities: Skilled in Azure AD, Azure App Services, API development, Portals, Azure Data Lakes/Warehouses. Collaborate with Delivery architects, Technical Leads and developers to perform code reviews to ensure that the solutions is aligned to pre-defined architecture/design or Microsoft recommended best practices for Power Platform.
Dynamics Consultant and CRM/Power Platform Developer Lead DC AHU TechnologiesDynamics Consultant and CRM/Power Platform Developer Lead DCWashington, District of ColumbiaThe ideal candidate will be able to work both independently and as part of a team of consultants to provide these services and will have the following skills/capabilities: • Skilled in Azure AD, Azure App Services, API development, Portals, Azure Data Lakes/Warehouses. • Collaborate with Delivery architects, Technical Leads and developers to perform code reviews to ensure that the solutions is aligned to pre-defined architecture/design or Microsoft recommended best practices for Power Platform.
NewSenior Dynamics CRM and Power Platform Developer Macpower Digital Assets Edge Private LimitedSenior Dynamics CRM and Power Platform DeveloperWashington, DC$87 / hourJob Summary: Senior Dynamics CRM and Power Platform Developer for Hybrid Assignment in Washington, DC and our ideal candidate would have 16+ years of experience in requirements gathering and software application development, along with 16+ years of experience in the Software Development Lifecycle. Collaborate with Delivery architects, Technical Leads, and developers to perform code reviews to ensure that the solutions align with pre-defined architecture/design or Microsoft-recommended best practices for the Power Platform.
NewMarketing Manager (Lifecycle/Crm) Quantic School of Business and TechnologyMarketing Manager (Lifecycle/Crm)Washington, DCGenuinely excited about AI, with hands-on experience using Claude, ChatGPT, and other LLMs to improve both quality and efficiency — drafting and editing copy, QA-ing logic, analyzing results, and automating the work that does not need a human. Own a pre-send QA process and hold the team to it: copy proofing, link and UTM validation, personalization and Liquid logic checks, seed sends, and rendering checks across major email clients and mobile.
CRM, Administrator Washington Nationals Baseball ClubCRM, AdministratorWashington, DC$70,000–$75,000 / yearPart timeReporting to the Director, CRM, the CRM Administrator will partner closely with Ticketing, Corporate Partnerships, Marketing, Nationals Park Events and other business stakeholders. The CRM Administrator will help the Washington Nationals better understand, engage and grow its fan and customer base through effective use of CRM tools, data and analytics.
CRM, Administrator MLBCRM, AdministratorWashington, District of ColumbiaReporting to the Director, CRM, the CRM Administrator will partner closely with Ticketing, Corporate Partnerships, Marketing, Nationals Park Events and other business stakeholders. The CRM Administrator will help the Washington Nationals better understand, engage and grow its fan and customer base through effective use of CRM tools, data and analytics.
CRM System Admin AHU TechnologiesCRM System AdminWashington, District of ColumbiaKnowledge of Federal and District of Columbia records management laws, regulations, rules, policies and procedures; the principles and concepts of information governance of various phases of records and information management; and the complete records process and content management framework that supports the entire life cycle of Client records. Ability to establish and maintain effective working relationships with local records officials, federal and state agents needing Agency records services, the public and peers, and management staff.
CRM System Admin DC AHU TechnologiesCRM System Admin DCWashington, District of ColumbiaKnowledge of Federal and District of Columbia records management laws, regulations, rules, policies and procedures; the principles and concepts of information governance of various phases of records and information management; and the complete records process and content management framework that supports the entire life cycle of DOB records. Ability to establish and maintain effective working relationships with local records officials, federal and state agents needing Agency records services, the public and peers, and management staff.