Business Development Coordinator Reed Smith USBusiness Development CoordinatorNew York, New York$49.73–$63.74Full timeThe Business Development Coordinator will work collaboratively with the Senior Business Development Coordinator, the broader MP-Team, and any additional staffing resources supporting the practice, including project management, administrative, business development, and external vendor support teams. *]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto">Position summary.
NewSenior Manager, Data and Insights Vaco LLCSenior Manager, Data and InsightsNew York City, NY$100,000–$110,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewSenior Exterior Remodeling Project Manager JobotSenior Exterior Remodeling Project ManagerTrenton, NJ$90,000–$110,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. As an Exterior Remodeling Project Manager, you’ll play a pivotal role in shaping project outcomes and leading field teams to success; typically running one large job with multiple crews.
NewRoofing Operations Manager JobotRoofing Operations ManagerTrenton, NJ$100,000–$130,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. As a Roofing Operations Manager, you’ll play a pivotal role in shaping project outcomes and leading field teams to success.
NewOutreach Executive I Oak Street HealthOutreach Executive IBronx, NY$18.50–$42.35Outreach Executives will work very closely with their Outreach Managers, Outreach Directors, and Community Relationship Managers to help drive new patient growth locally in their assigned territory. Oak Street Health is on a mission to "Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest.
NewOutreach Executive Oak Street HealthOutreach ExecutiveBronx, NY$18.50–$42.35Outreach Executives will work very closely with their Outreach Managers, Outreach Directors, and Community Relationship Managers to help drive new patient growth locally in their assigned territory. Resolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employee.
Sales Manager - EHR Systems- Healthcare Michael Page USASales Manager - EHR Systems- HealthcareNew Jersey, NJ$51,000–$200,000 / yearFull timeWith a strong presence across physician practices, clinics, and healthcare organisations, the company is known for delivering highly customisable, user-friendly platforms that improve clinical workflows, financial performance, and patient outcomes. Their solutions are widely adopted across a diverse range of healthcare settings, including independent practices, multi-site groups, and community health organisations.
Territory Account Manager - Trench Safety Sunbelt RentalsTerritory Account Manager - Trench SafetyPiscataway, NJ$40,000–$72,558 / yearWork with accounts payable on delinquent accounts, assist with AP to communicate with customers, collect payments from customers and maintain accurate customer records. Develop and execute territory sales plans to expand existing customer base and develop new customers within assigned territory and market segments to "grow the business".
NewRegional Sales Manager - Clinical EHR Systems - NJ Michael Page USARegional Sales Manager - Clinical EHR Systems - NJWork from Home, NJ$100,000–$150,000 / yearFull timeHaving achieved success with a lean commercial organization, leadership is now investing in strategic sales growth to capitalize on significant market opportunities across independent practices, specialty groups, IPAs, MSOs, and other ambulatory care providers. Their platform combines Electronic Health Records (EHR), practice management, and revenue cycle capabilities to help providers improve operational efficiency, enhance patient care, and navigate the evolving demands of modern healthcare.
Microsoft D365 CRM + Copilot/AI Functional Lead, Manager PricewaterhouseCoopers LLPMicrosoft D365 CRM + Copilot/AI Functional Lead, ManagerNJ$99,000–$232,000 / yearDemonstrates extensive ability to collaborate with Microsoft Dynamics 365 CE (CRM) or F&O (ERP) Technical Architects, clients, engineering teams including developers, testers and PMO to deliver a quality product and implementation. Certification(s) Preferred: ERP: D365 F&O Trade and Logistics and at least one other D365 F&O module (Microsoft LCS or Microsoft Sure Step Certification), CRM: D365 Sales, Marketing, Dynamics CRM (D365/2013/2011).
D365 CRM or Copilot/AI Technical Lead - Manager PricewaterhouseCoopers LLPD365 CRM or Copilot/AI Technical Lead - ManagerNJ$99,000–$232,000 / yearThose in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements, implementing CRM software solutions, and providing training and support for seamless integration and utilisation of Microsoft CRM applications. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Digital Markets CRM - Product Manager - Vice President JPMorgan Chase Bank, N.A.Digital Markets CRM - Product Manager - Vice PresidentNew York, NYFull timeWorkflow Design: Develop and refine CRM workflows for lead generation, sales pipeline management, client onboarding, and post-trade support, tailored to the unique needs of digital market sales teams. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Senior Product Manager, CRM Affinity IncSenior Product Manager, CRMNY$159,600–$231,000 / yearYou'll define the product roadmap for your area of ownership and collaborate with cross-functional teams throughout the product development lifecycle, conducting user research, leading teams through design and engineering sprints, defining and studying analytics, and shipping Affinity's next great idea. Our Relationship Intelligence platform uses the wealth of data exhaust from trillions of interactions between Investment Bankers, Venture Capitalists, Consultants, and other strategic dealmakers to deliver automated relationship insights that drive over 450,000 deals every month.
NewLoyalty & CRM Manager, Tri-Branded Laura MercierLoyalty & CRM Manager, Tri-BrandedNew York, NY$98,000–$130,500 / yearThis role is suited for a strategic and analytically-driven Loyalty and CRM Manager who will build and lead the execution of our customer segmentation strategy and loyalty initiatives across our three beauty brands: bareMinerals, Laura Mercier, and Buxom. The ideal candidate will architect our segmentation framework, design and optimize a best-in-class loyalty program, and drive data-informed decisions that increase customer lifetime value (LTV) and retention.
Microsoft D365 CRM OR AI/CoPilot Functional Lead, Senior Manager PricewaterhouseCoopers LLPMicrosoft D365 CRM OR AI/CoPilot Functional Lead, Senior ManagerNJ$124,000–$280,000 / yearDemonstrating in-depth ability to work with Microsoft Dynamics 365 CE (CRM) Functional Consultants, Technical Architects, clients, business teams and engineering teams including developers, testers and PMO to deliver a quality product and implementation. As part of the Business Application Consulting team you collaborate with Microsoft Dynamics 365 CE (CRM) Functional Consultants, Technical Architects, clients, business teams, and engineering teams to deliver quality products and implementations.
CRM Manager (New York, NY, US) Colgate-Palmolive CompanyCRM Manager (New York, NY, US)New York, NY$96,000–$137,000 / yearDirect the strategic execution of agencies and technical teams to ensure purchase-based segmentation use cases are met, while collaborating with CCX and B2B leadership for oversight to harmonize data models and resolve legacy integration friction. Tech Stack Optimization: Partner with Global Technology and agencies to navigate technical constraints and leverage our CRM platforms (e.g., Salesforce Marketing Cloud, Data Cloud) effectively to support engagement goals.
NewCRM Manager Colgate-PalmoliveCRM ManagerNew York, NY$96,000–$137,000 / yearFor additional Colgate terms and conditions, please click here (https://www.colgatepalmolive.com/content/dam/cp-sites/corporate/corporate/en_us/corp/locale-assets/pdf/colgate-terms-and-conditions-2023.pdf) . Direct the strategic execution of agencies and technical teams to ensure purchase-based segmentation use cases are met, while collaborating with CCX and B2B leadership for oversight to harmonize data models and resolve legacy integration friction.
CRM & Lifecycle Marketing Manager Nederlander ProductionsCRM & Lifecycle Marketing ManagerNew York, NY$85,000 / yearPart timeChannel Ownership & Operations Own execution and deployment of Email, SMS, Direct Mail, and In-App campaigns, including pre & post-show patron communications. CRM Growth & Audience Strategy Monitor and grow CRM databases across all owned channels.
Sr. Product Manager, News & Hyperlocal CRM News CorpSr. Product Manager, News & Hyperlocal CRMNY$128,000–$160,000 / yearIn addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce. Through its robust suite of tools, Realtor.com not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.
CRM & Client Development Analyst Compagnie Financiere Richemont SACRM & Client Development AnalystNY$85,000–$100,000 / yearDans l'univers de la Maison, nos collaborateurs de tous horizons partagent avec passion un but commun : la quête permanente de l'excellence portée par les compétences et l'engagement exceptionnels des femmes et des hommes qui travaillent dans notre Manufacture. Acting as a bridge between Commercial, Marketing, and Client Experience, this role leverages data-driven insights to enhance client engagement, optimize CRM performance, and support long-term client development.
NewLoyalty & CRM Manager, Tri-Branded Orveon Global US LLCLoyalty & CRM Manager, Tri-BrandedNew York, NY$98,000–$130,500 / yearPart timeThis role is suited for a strategic and analytically-driven Loyalty and CRM Manager who will build and lead the execution of our customer segmentation strategy and loyalty initiatives across our three beauty brands: bareMinerals, Laura Mercier, and Buxom. The ideal candidate will architect our segmentation framework, design and optimize a best-in-class loyalty program, and drive data-informed decisions that increase customer lifetime value (LTV) and retention.
Healthcare Life Science Veeva CRM Senior Consultant Deloitte Touche Tohmatsu LtdHealthcare Life Science Veeva CRM Senior ConsultantNJ$110,700–$218,300 / yearPreferred: At least 2 years of experience utilizing the full suite of Veeva CRM capabilities, serving various Life Sciences personas (e.g., Field Sales, Key Account Management, Medical Science Liaisons, Field Reimbursement Managers). Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
NewIT - Consultant | Microsoft Technologies | Dynamics CRM Cloudspace LLCIT - Consultant | Microsoft Technologies | Dynamics CRMJersey City, NJRemoteIntegrate CRM with external systems ERP, APIs, thirdparty tools, Project Code :CRB CRM and Power Platform maintenance Integrate CRM with external systems ERP, APIs, thirdparty tools.
CRM & Client Development Analyst Richemont North AmericaCRM & Client Development AnalystNew York, New York$85,000–$100,000 / yearActing as a bridge between Commercial, Marketing, and Client Experience, this role leverages data-driven insights to enhance client engagement, optimize CRM performance, and support long-term client development. Analyze and interpret client data to generate actionable insights that support acquisition, retention, and client development strategies.
CRM Manager, Omnichannel Customer Experience OCX Kyowa Kirin Pharmaceutical Research IncCRM Manager, Omnichannel Customer Experience OCXPrinceton, NJRemoteCollaborate with Marketing, Sales, Medical Affairs, Patient Services Field teams and Commercial Operations teams to support implementation and adoption of CRM capabilities, including approved email, digital content, CLM materials, and customer engagement tools. Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease.
Business Analysis Manager - Salesforce CRM Analytics T-Mobile US IncBusiness Analysis Manager - Salesforce CRM AnalyticsNew York, NY$77,900–$140,500 / year4-7 years Working experience in advanced analytics, which includes SQL analysis of complex datasets, competitive analysis, quantitative analysis & research (Required). Education and Work Experience: Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required).
Senior Associate, SAP CRM - Utilities KPMG International CooperativeSenior Associate, SAP CRM - UtilitiesNY$97,755–$204,585 / yearIf youre looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. 2026 KPMG LLP, a Delaware Limited Liability Partnership, and its subsidiaries are part of the KPMG global organization of independent member firms affiliated with KPMG International Limited, a private English company limited by guarantee.
Consultant | Microsoft Technologies | Dynamics CRM IMCS Group IncConsultant | Microsoft Technologies | Dynamics CRMJersey City, NJRemoteCompany Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.
CRM Technical Lead Developer eTeam Inc.CRM Technical Lead DeveloperJersey City, NJIntegrate CRM with external systems ERP, APIs, thirdparty tools. Provide technical leadership and mentor junior developers.
Microsoft D365 CRM or Copilot/AI Functional Lead, Senior Associate PricewaterhouseCoopers LLPMicrosoft D365 CRM or Copilot/AI Functional Lead, Senior AssociateNJ$77,000–$202,000 / yearPerforming key contributions to the lifecycle stages of a Dynamics 365 Solution (Assessment, Design, Development, Deployment, Testing, Operations and Diagnostics), leveraging CRM or ERP capabilities; Utilizing Microsoft BI suite, MS SQL Server and SSRS reporting services to manage the reporting lifecycle (Report Design, Creation, Publishing, Subscription, Alerts); Leveraging project management skills to lead engagements through completion while collaborating closely with the customers, technical architects, and developers; and, Utilizing effectively written and verbal business communication skills with clients and firm staff and management, emphasizing the development and delivery of presentations to business users, and use of MS Visio as a diagramming tool. Demonstrates a thorough level of abilities with, and/or a proven record of success as both an individual contributor and team member, identifying and addressing client needs: actively participating in client discussions and meetings; communicating a broad range of Firm services; and, managing engagements, including preparing concise, accurate documents and maintaining project economics while maintaining flexibility for unanticipated issues.
CRM Executive DAZN Group LtdCRM ExecutiveNY$50,000–$70,000 / yearJoining DAZN means becoming part of a forward-thinking global brand that values innovation, bold ideas, and fan-first storytelling, empowering you to help redefine what great customer relationships look like in the streaming era. This is your opportunity to make a real impact on customer experience, helping turn casual viewers into loyal fans by delivering meaningful, timely, and relevant messages.
Head of CRM DAZN Group LtdHead of CRMNY$150,000–$180,000 / yearYou will oversee the creative and data-driven execution of CRM campaigns to engage fans, collaborating with internal teams and partners to grow subscriber numbers, reduce churn, and maximise lifetime value. With a mission to deliver emotional, data-driven connections that drive platform engagement and subscriber growth, this is your chance to make a global impact and be part of a team changing the future of sports broadcasting.
Senior Manager, Email Strategy & CRM TerraCycle IncSenior Manager, Email Strategy & CRMTrenton, NJOperating in 20 countries, including 12 in Europe, TerraCycle works with manufacturers, retailers and end users to implement turnkey recycling programs through a range of public-facing services for hundreds of everyday waste streams that other waste management companies are unable to recycle. Reporting and analytics: Define and track key performance indicators (KPIs) including email deliverability, open rates, CTR, conversion rate, churn rate, and incremental revenue, and use these to continuously refine and improve our CRM series and email campaigns with a focus on achieving revenue goals.
Slate CRM Consultant Strata Information Group IncSlate CRM ConsultantNY$90,000–$125,000 / yearStrata Information Group (SIG) is a trusted leader in higher‑education technology consulting, supporting colleges and universities with ERP/SIS modernization, digital transformation, CRM, cybersecurity, and strategic advisory services. As a long‑standing and deeply embedded partner within the higher‑education sector, SIG brings together technical depth, operational insight, and a culture rooted in integrity, collaboration, and exceptional client service.
CRM Manager Soft2BetCRM ManagerNew JerseyYou’ll design localized, personalized campaigns across email, SMS, push, and onsite messaging, working closely with product, content, and data teams to deliver compliant, high-performing customer experiences. With a performance‑first approach, the company combines strong product execution, localization and trusted local partnerships to drive sustainable growth across competitive regions, supported by a rigorous compliance culture and a focus on customer experience.
CRM Campaign Manager First American Financial CorpCRM Campaign ManagerTrenton, NJFirst American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements. The ideal candidate understands how to use CRM-driven marketing to support field sales, nurture relationships, generate leads, accelerate follow-up, and improve customer engagement throughout the sales lifecycle.
Global IT Manager CRM & Data Davide Campari-Milano NVGlobal IT Manager CRM & DataNY$101,200–$134,900 / yearWhilst the role predominantly focuses on the CRM & Data workstreams, we work closely across the wider MarTech platforms to ensure there is joined-up approach, so there will be wider opportunities to contribute to the overall Marketing Technology portfolio. The Global IT Manager, CRM & Data will play a key role in shaping how our key Global markets drive significant value from our IT investments, become more data-driven and build long-lasting relationships with our consumers across our iconic brands.
CRM Sales Manager MondayCom LtdCRM Sales ManagerNY$165,000–$215,000 / yearAs a sales manager for our CRM product (our fastest-growing product line), you will be responsible for building, growing, and developing the very best CRM sales team by providing expert-level industry and sales knowledge, while coaching, training, and focusing on process improvement. Fully dedicated learning and development team that provides opportunities for employees to grow, gain new skills, master AI tools, and participate in workshops.
CRM Marketing Manager ZocdocCRM Marketing ManagerNew York, NY$135,000–$165,000 / yearBrainstorming new campaign ideas and collaborating with cross-functional teams like Engineering, Product Marketing, Product, Analytics, Design, and Brand to execute marketing campaigns and support cross-functional initiatives with no supervision. Owning CRM metrics for sends, opens, clicks, and downstream metrics like sessions, app downloads, and bookings for campaigns and ensure send triggers and messages are functioning properly.
CRM Manager DAZN Group LtdCRM ManagerNY$90,000–$110,000 / yearJoining DAZN in New York means being part of a global sports entertainment powerhouse, delivering world-class fan experiences through innovative CRM and customer engagement. You'll write engaging sports communications, collaborate with creative teams to develop big new ideas, and use data to understand how fans respond to our messaging.
NewCRM Systems & Digital Specialist Kennedys Law LLPCRM Systems & Digital SpecialistNew York, NY$75,000–$90,000 / yearMaintain high-quality digital content and data across platforms, working with Marketing, BD and Content teams to ensure website pages, mailing lists, campaign assets and social advocacy materials are accurate, client-focused, compliant and up to date. The successful candidate will work closely with colleagues across our global BD, IT Applications and Training teams, to support the ongoing development of our CRM system (InterAction), improve data quality and support digital marketing activity and drive user adoption across the firm.
NewManager, Digital CX CRM/Telephony 6029-MEDICAL DEVICE BUSINESS SERVICES Legal EntityManager, Digital CX CRM/TelephonyNew Brunswick, MassachusettsConsulting, Customer Centricity, Customer Relationship Management (CRM), Customer Satisfaction, Customer Support Operations, Customer Support Platforms, Customer Support Policies and Procedures, Customer Support Trends, Emotional Intelligence, Fact-Based Decision Making, Performance Measurement, Process Improvements, Process Optimization, Quality Services, Technical Credibility, Technical Support . The Manager, Digital CX (CRM/Telephony) is responsible for leading digital customer experience initiatives that improve ease of doing business, service efficiency, and data‑driven decision‑making.
NewSenior Product Manager, CRM & Sales Enablement The Guardian Life Insurance Company of AmericaSenior Product Manager, CRM & Sales EnablementNew York, NY$152,290–$250,195 / yearThis role will define and execute a product strategy that supports an entrepreneurial agency model while delivering consistent, scalable, and intuitive platforms that enhance advisor effectiveness across pre-sales activities and client engagement. We are seeking a Senior Product Manager to lead our Client Relationship Management (CRM) and Sales Enablement platforms, partnering closely with field teams, business leaders, and technology partners.
Sourcing and CRM Program Manager TendSourcing and CRM Program ManagerNew York, NY$35–$45 / hourMarket Like a Recruiter — You apply real marketing discipline to how you engage candidates: segmenting audiences, testing messaging, analyzing what converts, and running multi-touch campaigns that build relationships over time — not just one-off cold outreach. Hands-on CRM experience with real depth: segmentation, nurture campaigns, multi-touch outreach sequences, data uploads from external sources, tagging strategy, and measurable engagement outcomes.
Product Manager, CRM PlaylistProduct Manager, CRMNew York, NY$99,000–$140,000 / yearIf you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Serve as the definitive organizational leader and Subject Matter Expert (SME) for CRM, proactively evangelizing CRM best practices and driving strategic alignment across executive stakeholders and others.
Copy of CRM Consultant (Creatio) Net@Work IncCopy of CRM Consultant (Creatio)NY$115,000–$125,000 / yearKey to success in this position is a high level of experience implementing enterprise-class CRM platforms and an understanding of the value that CRM provides to sales, marketing, finance, operations and customer service teams. Additional factors considered in extending an offer include (but are not limited to) experience, including industry or product-specific experience, education, knowledge, skills, and abilities, as well as internal equity, alignment with market data, and/or other applicable laws.
CRM Manager Too Good To Go ApSCRM ManagerNY$85,000–$95,000 / yearServing as a bridge between local impact and global excellence, you will partner closely with the Global CRM team to optimize our tech stack (Braze, Amplitude, Salesforce Marketing Cloud) and refine processes, ensuring global tools are leveraged to maximize effectiveness for North American consumers. Global Partnership & Systems Lifecycle Management: Partner with global to improve opportunities within lifecycle and localization -from onboarding and early adoption to retention and reactivation-optimizing global templates to resonate with North American consumers.
CRM Manager Diptyque Distribution LLC.CRM ManagerNew York, New York$105,000–$115,000The CRM Manager will own the execution and optimization of CRM programs and technology partnerships, including Imagino (ESP), Wunderkind, Splash, and Movable Ink, ensuring optimal client experiences and revenue-driving lifecycle campaigns. Sitting within the Marketing function and directly tied to revenue performance, this role is responsible for developing and executing lifecycle marketing strategies that drive client acquisition, engagement, loyalty, and lifetime value.
Senior Development Operations & CRM Specialist EngenderHealth IncSenior Development Operations & CRM SpecialistNY$80,000–$100,000 / yearThe Senior Development Operations & CRM Specialist serves as the primary administrator and internal technical specialist for EngenderHealth's Salesforce NPSP environment and is responsible for the day-to-day management, coordination, and administration of donor operations, CRM systems, and fundraising technology platforms to ensure accurate data management, gift processing, reporting, and campaign tracking. The role focuses on day-to-day execution, CRM administration, systems coordination, operational support, process implementation, and fundraising systems management while collaborating closely with internal stakeholders and external vendors to strengthen operational consistency, efficiency, and reporting accuracy.
NewManager, Digital CX CRM/Telephony Johnson & JohnsonManager, Digital CX CRM/TelephonyNew Brunswick, MassachusettsConsulting, Customer Centricity, Customer Relationship Management (CRM), Customer Satisfaction, Customer Support Operations, Customer Support Platforms, Customer Support Policies and Procedures, Customer Support Trends, Emotional Intelligence, Fact-Based Decision Making, Performance Measurement, Process Improvements, Process Optimization, Quality Services, Technical Credibility, Technical Support . The Manager, Digital CX (CRM/Telephony) is responsible for leading digital customer experience initiatives that improve ease of doing business, service efficiency, and data‑driven decision‑making.