CRM Jobs in Elizabeth, NJ

p>Joining DAZN in New York means being part of a global sports entertainment powerhouse, delivering world-class fan experiences through innovative CRM and customer engagement.

You'll write engaging sports communications, collaborate with creative teams to develop big new ideas, and use data to understand how fans respond to our messaging.

Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states: The expected pay range for this position is $29- $31 per hour and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. Your role is key in ensuring the day-to-day functionality of the D365 Sales CRM system while supporting sales teams and other business users with system-related problems, user account management, and basic reporting needs.

As a sales manager for our CRM product (our fastest-growing product line), you will be responsible for building, growing, and developing the very best CRM sales team by providing expert-level industry and sales knowledge, while coaching, training, and focusing on process improvement.

p>Market Like a Recruiter — You apply real marketing discipline to how you engage candidates: segmenting audiences, testing messaging, analyzing what converts, and running multi-touch campaigns that build relationships over time — not just one-off cold outreach. To learn more about how we collect, use, and protect your information, please review our privacy policy here.

Specifically, you will: Designing CRM‑ready AI agents that operate across data ingestion, signal normalization, decisioning logic, and activation triggers Translating CRM strategies into operational agent architectures that account for: Data latency, quality, and ownership Identity resolution and consent constraints Channel orchestration rules and suppression logic Integrating agent workflows into existing CRM stacks, including CDPs, journey orchestration tools, marketing clouds, and analytics platforms Partnering with platform and solution partners (e.g., CDP, identity, activation, analytics) to define where the agent layer sits-and how it interoperates Building or overseeing working agent prototypes that can plug into partner environments for pilots, POVs, or live programs Establishing operational guardrails: human‑in‑the‑loop checkpoints, QA frameworks, escalation paths, and monitoring Creating reusable agent patterns and operating models that teams can deploy consistently across clients and partners Supporting new business by demonstrating how AI agents work with, not against, enterprise CRM ecosystems Qualifications Who Thrives in This Role This role is ideal for someone who: Has deep experience in CRM, lifecycle marketing, or marketing technology Understands segmentation logic, journey triggers, suppression rules, and channel orchestration Has spent the last 1-2 years actively building with LLMs, agents, or AI orchestration tools Is energized by ambiguity and moves quickly from concept to output Thinks in inputs, decisions, and outcomes, not features or channels Is comfortable being both strategic and hands‑on, often in the same day You don't need to come from a traditional agency background, but you do need to be able to operate in fast‑paced, client‑facing environments. What You Bring 10+ years of experience in CRM strategy, marketing technology, data‑driven programs, or adjacent fields Hands‑on experience with LLM‑based tools, agent frameworks, or AI orchestration platforms Strong understanding of CRM data models and lifecycle logic Ability to write clear, practical functional specifications for technical and non‑technical partners Enough technical fluency to collaborate credibly with engineers (Python, JavaScript, APIs, or equivalent) A track record of shipping real artifacts, not just concepts You should be able to point to something tangible you've built with AI: a prototype, an internal tool, a deployed agent, or a working workflow.

If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable)..

We are looking for a visionary, self-starting leader who excels at driving cross-functional alignment, articulating a clear product direction, and inspiring execution across teams without relying on traditional reporting lines.

The CRM Manager will play a key role in supporting the growth and monetization of our customer database through an iterative, data-informed test and learn approach, helping execute marketing strategy across a variety of platforms and channels. The Customer Retention Manager sits within the Digital Team and is responsible for delivering CRM campaigns to drive continual revenue growth from our customer databases, through customer lifecycle marketing.

Brainstorming new campaign ideas and collaborating with cross-functional teams like Engineering, Product Marketing, Product, Analytics, Design, and Brand to execute marketing campaigns and support cross-functional initiatives with no supervision. Owning CRM metrics for sends, opens, clicks, and downstream metrics like sessions, app downloads, and bookings for campaigns and ensure send triggers and messages are functioning properly.