NewSenior Associate, SAP CRM - Utilities KPMGSenior Associate, SAP CRM - UtilitiesNew York, NY$97,755–$204,585 / yearIf you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation.
NewCRM Designer BC ForwardCRM DesignerNew York, NY$45–$50 / hourContractorThe ideal candidate will have strong experience in email and CRM lifecycle design and development, front-end execution, and modular template systems and a proven ability to build high-performing, on-brand assets that drive subscription and membership revenue across the consumer lifecycle. Hands-on expertise designing and coding responsive HTML emails, with command of email-specific HTML/CSS and cross-client rendering for Outlook, Gmail, and Apple Mail.
NewLuxury Retail Store Manager JobotLuxury Retail Store ManagerEast Rutherford, NJ$70,000–$80,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Minimum 3 years of store management experience in luxury or premium fashion retail, you have run a floor, owned a P&L, and led a team through both peak season and the slow stretch.
NewProduct Manager JobotProduct ManagerNew York, NY$150,000–$200,000 / yearOr, an experienced dealership Service Manager / Fixed Ops leader who has been a strong adopter of technology, regularly provides feedback to CRM or DMS vendors, understands what works and what does not inside a service department, and is passionate about helping build a better service product for dealerships. This person will help oversee and shape product features built for dealership service departments, including workflows tied to appointment scheduling, repair orders, technician dispatching, service lane tools, customer engagement, and AI-enabled automation.
Business Development Coordinator Reed Smith USBusiness Development CoordinatorNew York, New York$49.73–$63.74Full timeThe Business Development Coordinator will work collaboratively with the Senior Business Development Coordinator, the broader MP-Team, and any additional staffing resources supporting the practice, including project management, administrative, business development, and external vendor support teams. *]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto"> Position summary .
NewSenior Manager, Data and Insights Vaco LLCSenior Manager, Data and InsightsNew York City, NY$100,000–$110,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewOutreach Executive I Oak Street HealthOutreach Executive IQueens, NY$18.50–$42.35Outreach Executives will work very closely with their Outreach Managers, Outreach Directors, and Community Relationship Managers to help drive new patient growth locally in their assigned territory. Resolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employee.
NewOutreach Executive Oak Street HealthOutreach ExecutiveBronx, NY$18.50–$42.35Outreach Executives will work very closely with their Outreach Managers, Outreach Directors, and Community Relationship Managers to help drive new patient growth locally in their assigned territory. Resolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employee.
Sls Consultant, Public Sector Key Account MSCSls Consultant, Public Sector Key AccountDeer Park, NY$49,686–$78,078 / yearBRIEF POSITION SUMMARY: Key Account Sales Consultant Public Sector (KPS) is critical to driving MSC's Public Sector market position and achieve revenue and profit growth within Public Sector Mid/Large Market customers ($200,000-$5,000,000 potential). With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.
Business Development Director bdo consultingBusiness Development DirectorMelville, NY$150,000–$180,000 / yearUpon completion of the prospect targeting onboarding program, generates opportunities with targeted prospects through agreed upon lead generation activities including cold calling, telemarketing campaigns, direct mail and e-mail campaigns, web seminars/seminars, business community outreach, networking, sponsorships referral development, and other lead generation programs as defined in the office/industry business development plan. Under the direction of the Business Development Market Leader or Business Development Managing Director, and in collaboration with the Practice Leaders and the Chief Business Development Officer, the Director, Business Development will be responsible for achieving local office and/or industry revenue goals by building market presence and identifying and helping pursue new business opportunities in line with firm, regional, local office, and industry business strategies.
Director, Business Development, Healthcare bdo consultingDirector, Business Development, HealthcareNew York, NY$150,000–$180,000 / yearBDO’s Healthcare Management Consulting team partners with healthcare organizations to provide a strong combination of strategy, operations management, and digital solutions focused on helping provider organizations improve their ability to deliver high quality care, enhance the patient experience, and drive financial improvement. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.
Business Development Director (Financial Services) bdo consultingBusiness Development Director (Financial Services)Stamford, CT$150,000–$180,000 / yearUpon completion of the prospect targeting onboarding program, generates opportunities with targeted prospects through agreed upon lead generation activities including cold calling, telemarketing campaigns, direct mail and e-mail campaigns, web seminars/seminars, business community outreach, networking, sponsorships referral development, and other lead generation programs as defined in the office/industry business development plan. Under the direction of the Business Development Market Leader or Business Development Managing Director, and in collaboration with the Practice Leaders and the Chief Business Development Officer, the Director, Business Development will be responsible for achieving local office and/or industry revenue goals by building market presence and identifying and helping pursue new business opportunities in line with firm, regional, local office, and industry business strategies.
Account Manager (Client Success) LaterAccount Manager (Client Success)New York, NYRemote$130,000–$180,000 / yearBy combining trusted insight with expert guidance, Later removes guesswork from influencer marketing, enabling brands to choose the right creators, execute fully managed campaigns, and drive meaningful growth across awareness, engagement, and revenue. This is a revenue-critical role responsible for driving net revenue retention through renewals, upsells, and cross-sell—while ensuring customers consistently realize meaningful value from Later’s products and services.
Senior Manager, Clinical Nurse Educator – Sickle Cell Disease - Remote Agios PharmaceuticalsSenior Manager, Clinical Nurse Educator – Sickle Cell Disease - RemoteNew York, NYRemote$127,219–$190,828 / yearBuilding on the company’s leadership in the field of cellular metabolism, Agios is advancing a robust clinical pipeline of investigational medicines with active and planned programs in alpha- and beta-thalassemia, sickle cell disease, pediatric PK deficiency and MDS-associated anemia. Our teams cultivate strong bonds with patient communities, healthcare professionals, partners and colleagues, which helps us discover, develop and deliver therapies for genetically defined diseases – and make a bigger difference in their lives.
Business Development Director, Cybersecurity bdo consultingBusiness Development Director, CybersecurityNew York, NY$150,000–$180,000 / yearQualifies cybersecurity opportunities and build relationships with key executives and stakeholders, including Chief Information Security Officers, Chief Information Officers, Chief Risk Officers, compliance leaders, technology leaders, and procurement leaders. • Generates opportunities with targeted prospects through approved lead generation activities, including outbound calling campaigns, email campaigns, webinars, seminars, business community outreach, networking, sponsorships, referral development, and other demand generation programs.
NewManager, NY Management Center AMERICAN MANAGEMENT ASSOC.Manager, NY Management CenterMeadows, NJ$70,000–$85,000 / yearPurpose of Position The Manager of AMA's New York City Executive Conference Center is responsible for delivering an exceptional customer experience by overseeing the successful execution of AMA seminars and external client meetings. Serve as the primary liaison with the building owner, hotel operators, vendors, and service providers, negotiating agreements for guest rooms, catering, facility maintenance, and other conference services.
NewBDC Representative (CAG) Competition Auto GroupBDC Representative (CAG)Head of The Harbor, NY$18–$20 / hourLog all activity in our CRM Requirements: At least 1 year of experience in customer service Proficient in all basic computer operating systems, Windows, Google, Microsoft, etc. Description: BDC Representative At Competition Automotive Group, we believe our associates are our greatest asset.
University Strategic Account Manager - West Henry ScheinUniversity Strategic Account Manager - WestMelville, NYFull timeMaintain customer relationships and act as point-of-contact for customers to deliverconsistent, coordinated customer experience (i.e.regular visits, high-quality presentations, quarterly business reviews, customer summits, networking opportunities). Many factors go into determining employee pay within the posted range including education, prior experience, training, current skills, certifications, location/labor market, internal equity, etc.
Digital Markets CRM - Product Manager - Vice President JPMorgan Chase Bank, N.A.Digital Markets CRM - Product Manager - Vice PresidentNew York, NYFull timeWorkflow Design: Develop and refine CRM workflows for lead generation, sales pipeline management, client onboarding, and post-trade support, tailored to the unique needs of digital market sales teams. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
NewCRM Marketing Manager (Dockers) Work with AdionaCRM Marketing Manager (Dockers)New York, NY$95,000–$125,000 / yearOur social impact program, Centric Cares, focuses on volunteerism to make a difference in communities we live and work in, and our D&I committee is shaping the future of diversity, equity and inclusion at Centric Brands through workshops, resources and inspiring conversation. Specific Responsibilities Would IncludeWe're seeking a strategic and technically savvy CRM Manager to lead the development and execution of high-impact, data-driven email and SMS marketing programs.
NewCRM Lifecycle Marketing Manager - Email & SMS (Hybrid) Work with AdionaCRM Lifecycle Marketing Manager - Email & SMS (Hybrid)New York, NY$95,000–$125,000 / yearThe stated base salary range represents our good faith estimate as to what candidates are likely to expect, and we tailor our offers within the range based on several factors, including the selected candidate's educational and professional experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the selection process. About Us Centric Brands is a leading lifestyle brand collective that designs, sources, markets and sells high quality products in multiple segments, including women's, men's and kid's apparel, accessories, entertainment and beauty.
CRM Manager Colgate-PalmoliveCRM ManagerNew York, NY$96,000–$137,000 / yearFor additional Colgate terms and conditions, please click here (https://www.colgatepalmolive.com/content/dam/cp-sites/corporate/corporate/en_us/corp/locale-assets/pdf/colgate-terms-and-conditions-2023.pdf) . Direct the strategic execution of agencies and technical teams to ensure purchase-based segmentation use cases are met, while collaborating with CCX and B2B leadership for oversight to harmonize data models and resolve legacy integration friction.
CRM Manager (New York, NY, US) Colgate-Palmolive CompanyCRM Manager (New York, NY, US)New York, NY$96,000–$137,000 / yearDirect the strategic execution of agencies and technical teams to ensure purchase-based segmentation use cases are met, while collaborating with CCX and B2B leadership for oversight to harmonize data models and resolve legacy integration friction. Tech Stack Optimization: Partner with Global Technology and agencies to navigate technical constraints and leverage our CRM platforms (e.g., Salesforce Marketing Cloud, Data Cloud) effectively to support engagement goals.
CRM & Lifecycle Marketing Manager Nederlander ProductionsCRM & Lifecycle Marketing ManagerNew York, NY$85,000 / yearPart timeChannel Ownership & Operations Own execution and deployment of Email, SMS, Direct Mail, and In-App campaigns, including pre & post-show patron communications. CRM Growth & Audience Strategy Monitor and grow CRM databases across all owned channels.
D365 CRM or Copilot/AI Technical Lead - Manager PricewaterhouseCoopers LLPD365 CRM or Copilot/AI Technical Lead - ManagerCT$99,000–$232,000 / yearThose in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements, implementing CRM software solutions, and providing training and support for seamless integration and utilisation of Microsoft CRM applications. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Microsoft D365 CRM + Copilot/AI Functional Lead, Manager PricewaterhouseCoopers LLPMicrosoft D365 CRM + Copilot/AI Functional Lead, ManagerNY$99,000–$232,000 / yearDemonstrates extensive ability to collaborate with Microsoft Dynamics 365 CE (CRM) or F&O (ERP) Technical Architects, clients, engineering teams including developers, testers and PMO to deliver a quality product and implementation. Certification(s) Preferred: ERP: D365 F&O Trade and Logistics and at least one other D365 F&O module (Microsoft LCS or Microsoft Sure Step Certification), CRM: D365 Sales, Marketing, Dynamics CRM (D365/2013/2011).
Microsoft D365 CRM OR AI/CoPilot Functional Lead, Senior Manager PricewaterhouseCoopers LLPMicrosoft D365 CRM OR AI/CoPilot Functional Lead, Senior ManagerNY$124,000–$280,000 / yearDemonstrating in-depth ability to work with Microsoft Dynamics 365 CE (CRM) Functional Consultants, Technical Architects, clients, business teams and engineering teams including developers, testers and PMO to deliver a quality product and implementation. As part of the Business Application Consulting team you collaborate with Microsoft Dynamics 365 CE (CRM) Functional Consultants, Technical Architects, clients, business teams, and engineering teams to deliver quality products and implementations.
CRM & Client Development Analyst Compagnie Financiere Richemont SACRM & Client Development AnalystNY$85,000–$100,000 / yearDans l'univers de la Maison, nos collaborateurs de tous horizons partagent avec passion un but commun : la quête permanente de l'excellence portée par les compétences et l'engagement exceptionnels des femmes et des hommes qui travaillent dans notre Manufacture. Acting as a bridge between Commercial, Marketing, and Client Experience, this role leverages data-driven insights to enhance client engagement, optimize CRM performance, and support long-term client development.
Loyalty & CRM Manager, Tri-Branded Laura MercierLoyalty & CRM Manager, Tri-BrandedNew York, NY$98,000–$130,500 / yearThis role is suited for a strategic and analytically-driven Loyalty and CRM Manager who will build and lead the execution of our customer segmentation strategy and loyalty initiatives across our three beauty brands: bareMinerals, Laura Mercier, and Buxom. The ideal candidate will architect our segmentation framework, design and optimize a best-in-class loyalty program, and drive data-informed decisions that increase customer lifetime value (LTV) and retention.
Sr. Product Manager, News & Hyperlocal CRM News CorpSr. Product Manager, News & Hyperlocal CRMNY$128,000–$160,000 / yearIn addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce. Through its robust suite of tools, Realtor.com not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.
Healthcare Life Science Veeva CRM Senior Consultant Deloitte Touche Tohmatsu LtdHealthcare Life Science Veeva CRM Senior ConsultantCT$110,700–$218,300 / yearPreferred: At least 2 years of experience utilizing the full suite of Veeva CRM capabilities, serving various Life Sciences personas (e.g., Field Sales, Key Account Management, Medical Science Liaisons, Field Reimbursement Managers). Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Loyalty & CRM Manager, Tri-Branded Orveon Global US LLCLoyalty & CRM Manager, Tri-BrandedNew York, NY$98,000–$130,500 / yearPart timeThis role is suited for a strategic and analytically-driven Loyalty and CRM Manager who will build and lead the execution of our customer segmentation strategy and loyalty initiatives across our three beauty brands: bareMinerals, Laura Mercier, and Buxom. The ideal candidate will architect our segmentation framework, design and optimize a best-in-class loyalty program, and drive data-informed decisions that increase customer lifetime value (LTV) and retention.
Senior Associate, SAP CRM - Utilities KPMG International CooperativeSenior Associate, SAP CRM - UtilitiesNY$97,755–$204,585 / yearIf youre looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. 2026 KPMG LLP, a Delaware Limited Liability Partnership, and its subsidiaries are part of the KPMG global organization of independent member firms affiliated with KPMG International Limited, a private English company limited by guarantee.
CRM Executive DAZN Group LtdCRM ExecutiveNY$50,000–$70,000 / yearJoining DAZN means becoming part of a forward-thinking global brand that values innovation, bold ideas, and fan-first storytelling, empowering you to help redefine what great customer relationships look like in the streaming era. This is your opportunity to make a real impact on customer experience, helping turn casual viewers into loyal fans by delivering meaningful, timely, and relevant messages.
Head of CRM DAZN Group LtdHead of CRMNY$150,000–$180,000 / yearYou will oversee the creative and data-driven execution of CRM campaigns to engage fans, collaborating with internal teams and partners to grow subscriber numbers, reduce churn, and maximise lifetime value. With a mission to deliver emotional, data-driven connections that drive platform engagement and subscriber growth, this is your chance to make a global impact and be part of a team changing the future of sports broadcasting.
CRM Technical Lead Developer eTeam Inc.CRM Technical Lead DeveloperJersey City, NJIntegrate CRM with external systems ERP, APIs, thirdparty tools. Provide technical leadership and mentor junior developers.
CRM Marketing Manager ZocdocCRM Marketing ManagerNew York, NY$135,000–$165,000 / yearBrainstorming new campaign ideas and collaborating with cross-functional teams like Engineering, Product Marketing, Product, Analytics, Design, and Brand to execute marketing campaigns and support cross-functional initiatives with no supervision. Owning CRM metrics for sends, opens, clicks, and downstream metrics like sessions, app downloads, and bookings for campaigns and ensure send triggers and messages are functioning properly.
CRM Manager DAZN Group LtdCRM ManagerNY$90,000–$110,000 / yearJoining DAZN in New York means being part of a global sports entertainment powerhouse, delivering world-class fan experiences through innovative CRM and customer engagement. You'll write engaging sports communications, collaborate with creative teams to develop big new ideas, and use data to understand how fans respond to our messaging.
Consultant | Microsoft Technologies | Dynamics CRM IMCS Group IncConsultant | Microsoft Technologies | Dynamics CRMJersey City, NJRemoteCompany Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.
NewCRM Systems & Digital Specialist Kennedys Law LLPCRM Systems & Digital SpecialistNew York, NY$75,000–$90,000 / yearMaintain high-quality digital content and data across platforms, working with Marketing, BD and Content teams to ensure website pages, mailing lists, campaign assets and social advocacy materials are accurate, client-focused, compliant and up to date. The successful candidate will work closely with colleagues across our global BD, IT Applications and Training teams, to support the ongoing development of our CRM system (InterAction), improve data quality and support digital marketing activity and drive user adoption across the firm.
NewCRM Operations Coordinator Ipro Networks Pte.CRM Operations CoordinatorNew York, NYThe ideal candidate is proactive, self‑starter, thrives on interpersonal interaction, possesses critical thinking and organizational skills, and is ready to pivot priorities seamlessly while maintaining clear communication across the team.#J-18808-Ljbffr. Analytical Rigor: Ability to measure the success of promo codes and CRM campaigns, using data to refine targeting and improve ROI.Problem‑Solving Skills: Background in solving complex customer problems and navigating technical ambiguity.
CRM & Client Development Analyst Richemont North AmericaCRM & Client Development AnalystNew York, New York$85,000–$100,000 / yearActing as a bridge between Commercial, Marketing, and Client Experience, this role leverages data-driven insights to enhance client engagement, optimize CRM performance, and support long-term client development. Analyze and interpret client data to generate actionable insights that support acquisition, retention, and client development strategies.
Global IT Manager CRM & Data Davide Campari-Milano NVGlobal IT Manager CRM & DataNY$101,200–$134,900 / yearWhilst the role predominantly focuses on the CRM & Data workstreams, we work closely across the wider MarTech platforms to ensure there is joined-up approach, so there will be wider opportunities to contribute to the overall Marketing Technology portfolio. The Global IT Manager, CRM & Data will play a key role in shaping how our key Global markets drive significant value from our IT investments, become more data-driven and build long-lasting relationships with our consumers across our iconic brands.
NewSoftware & CRM Developer | Brooklyn, NY · $70,000–$90,000 - 2423 BhiredSoftware & CRM Developer | Brooklyn, NY · $70,000–$90,000 - 2423Brooklyn, New YorkA healthcare organization in Brooklyn is looking for a Software & CRM Developer to run point on their internal systems: CRM architecture, automations, dashboards, reporting. Manage and maintain complex CRM environments, including board structures, permissions, user access, and system architecture.
Microsoft D365 CRM or Copilot/AI Functional Lead, Senior Associate PricewaterhouseCoopers LLPMicrosoft D365 CRM or Copilot/AI Functional Lead, Senior AssociateNY$77,000–$202,000 / yearPerforming key contributions to the lifecycle stages of a Dynamics 365 Solution (Assessment, Design, Development, Deployment, Testing, Operations and Diagnostics), leveraging CRM or ERP capabilities; Utilizing Microsoft BI suite, MS SQL Server and SSRS reporting services to manage the reporting lifecycle (Report Design, Creation, Publishing, Subscription, Alerts); Leveraging project management skills to lead engagements through completion while collaborating closely with the customers, technical architects, and developers; and, Utilizing effectively written and verbal business communication skills with clients and firm staff and management, emphasizing the development and delivery of presentations to business users, and use of MS Visio as a diagramming tool. Demonstrates a thorough level of abilities with, and/or a proven record of success as both an individual contributor and team member, identifying and addressing client needs: actively participating in client discussions and meetings; communicating a broad range of Firm services; and, managing engagements, including preparing concise, accurate documents and maintaining project economics while maintaining flexibility for unanticipated issues.
CRM Sales Manager MondayCom LtdCRM Sales ManagerNY$165,000–$215,000 / yearAs a sales manager for our CRM product (our fastest-growing product line), you will be responsible for building, growing, and developing the very best CRM sales team by providing expert-level industry and sales knowledge, while coaching, training, and focusing on process improvement. Fully dedicated learning and development team that provides opportunities for employees to grow, gain new skills, master AI tools, and participate in workshops.
Sourcing and CRM Program Manager TendSourcing and CRM Program ManagerNew York, NYRemote$35–$45 / hourMarket Like a Recruiter — You apply real marketing discipline to how you engage candidates: segmenting audiences, testing messaging, analyzing what converts, and running multi-touch campaigns that build relationships over time — not just one-off cold outreach. Hands-on CRM experience with real depth: segmentation, nurture campaigns, multi-touch outreach sequences, data uploads from external sources, tagging strategy, and measurable engagement outcomes.
CRM & Loyalty Senior Manager | PerriconeMD THGCRM & Loyalty Senior Manager | PerriconeMDNew York City, New YorkBy combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader.
Product Manager, CRM PlaylistProduct Manager, CRMNew York, NY$99,000–$140,000 / yearIf you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Serve as the definitive organizational leader and Subject Matter Expert (SME) for CRM, proactively evangelizing CRM best practices and driving strategic alignment across executive stakeholders and others.
NewCRM Administrator, Customer Experience (Seasonal) Dormont Manufacturing CompanyCRM Administrator, Customer Experience (Seasonal)New York, NY$25–$35 / hourResponsibilities Serve as the Salesforce Service Cloud and ZCC subject matter expertConfigure and maintain case management workflows, queues, escalation rules, and KPI'sManage users, roles, profiles, permissions, and security settingsBuild and optimize reports and dashboards to monitor agent performance, case volume, and key KPIsProvide real-time troubleshooting and supportMaintain data integrity and perform routine audits and clean‑upTrain new and existing team members on Salesforce and ZCC functionality and best practicesCollaborate with IT and operations teams to identify system enhancements and automation opportunitiesStay current on Salesforce Service Cloud and ZCC updates and recommend improvementsQualifications & Skills 1-2 years of experience as a Systems Administrator, strong plus on Service Cloud and Zoom Contact CenterSalesforce Administrator certification required; Service Cloud Consultant certification preferredSolid understanding of contact center processes and KPIsExperience configuring case routing, email‑to‑case, live agent/chat, and knowledge baseExperience building public facing support sites within Salesforce a plusAbility to create effective reports and dashboards that support decision‑makingStrong analytical and communication skillsComfortable working in a fast‑paced, customer‑first environmentMust be available to work on‑site in NYC during designated hoursExperience with API integrations and telephony tools (e.g., Amazon Connect, Five9, Genesys, ZCC)Knowledge of Omni‑Channel, Macros, Agentforce and Einstein BotsFamiliarity with customer feedback tools, CSAT, or QA workflowsPay Range: $25.00 - $35.00 per hourEquity and Inclusion Statements California Residents: Please see our California Recruitment Privacy Policy for more details. You'll help streamline workflows, deliver actionable analytics, and ensure our customer service team has the tools they need to provide fast, consistent, high-quality support.