In collaboration with other campus one stop partners, the Manager, Supervisor (Team Lead) will assist with developing the brand identity of the one stop student services center, this includes publications, online student forum listserv, staff listserv, social media campaigns, and website to enhance communications with students and staff. Maintains advanced understanding of the functionality that exists in the student information system (including but not limited FAMS, OSFP, Salesforce CRM, ImageNow/Perceptive Content, HESAA, COD, NSLDS, SRDB); serves as a liaison with key individuals in the functional offices to execute advanced actions and support problem resolution on behalf of the students to meet One Stop service expectations.