FULL_TIME

FEED

OTHER

The Senior Instructional Designer partners with subject matter experts, stakeholders, and cross-functional teams to assess learning needs, design curricula, and deliver training that enhances knowledge, skills, and competencies across the workforce. This role applies advanced instructional design methodologies, adult learning principles, and e-learning technologies to create engaging, effective training programs.

We offer remote work opportunities in the following locations ONLY: AK, AR, AZ, CO, DC, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA, WA, WI, WYUS Citizenship REQUIRED: Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.Veterans, Reservists, Guardsmen and military family members are encouraged to apply!Job Summary The Senior Instructional Designer is responsible for leading the design, development, and implementation of innovative learning solutions that support organizational goals and employee performance. This role applies advanced instructional design methodologies, adult learning principles, and e-learning technologies to create engaging, effective training programs. The Senior Instructional Designer partners with subject matter experts, stakeholders, and cross-functional teams to assess learning needs, design curricula, and deliver training that enhances knowledge, skills, and competencies across the workforce.Education & Experience Required: • Bachelor's degree in Education, Instructional Technology, Training & Development, related field or equivalent experience • 5 years of experience in designing self-paced, instructor-led, blended learning, video, and e-Learning training programs • U.S. Citizen • Must be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation • Experience leading large scale projects involving multiple stakeholders • Experience with learning management systems (LMS) and authoring tools such as Articulate Storyline, Captivate, Rise, or Camtasia • Familiarity with adult learning theories and instructional design models (e.g., ADDIE, Kirkpatrick) Preferred: • Master's degree in Education, Instructional Technology, Training & Development or related field • Experience using multimedia/graphics software • Experience in a healthcare or customer service environment • Knowledge of or experience with military culture is strongly preferredKey Responsibilities • Conducts need assessments and performance analyses to identify training gaps. • Designs and develops instructional materials, including e-learning modules, instructor-led training, blended learning programs, and job aids. • Manage large-scale projects, including cross-functional collaboration with Human Capital, IT, and operational teams. • Leverages learning management systems (LMS) and authoring tools (e.g., Articulate Storyline, Captivate) to build scalable training solutions. • Ensures training content aligns with organizational objectives, compliance requirements, and industry best practices. • Conducts train-the-trainer sessions and coaching trainers to deliver high-quality learning experiences. • Evaluates training effectiveness through assessments, feedback, and data analysis, and recommend improvements. • Leads projects, mentoring junior instructional designers, and contributing to the overall learning strategy of the organization.Competencies Coaching / Training / Mentoring: Actively foster actions required for desired business outcomes through ongoing constructive feedback. Commitment to Task: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented. Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate. Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications. Coping / Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach is required. Empathy / Customer Service: Customer-focused behavior; helping approach, including listening skills, patience, respect, and empathy for another's position. Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources. Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment. Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented.Working Conditions Working Conditions: • Regular and reliable attendance is required • Must be available to cover any work shift • Works in a standard office environment, with limited travel • Extensive computer work with prolonged sitting • Level II IT security clearance requiredCompany Overview Taking Care of Our Nation's Heroes. It's Who We Are. It's What We Do. Do you have a passion for serving those who served? Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve®! Our job is to make sure that America's heroes get connected to health care in the community. At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.BenefitsWe're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes: <ul><li> Medical, Dental and Vision Coverage </li><li> Paid time off </li><li> 401(k) Retirement Savings Plan (with matching) </li><li> Short-term and long-term disability, basic life, and accidental death and dismemberment insurance </li><li> Tuition reimbursement </li><li> Paid volunteer time </li></ul> TriWest job postings typically include a salary range, which can vary based on the specific role and location, but generally this position ranges from around $85,000 - $92,000 per year.Equal Employment OpportunityTriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that supports diversity at every organizational level, and we highly encourage candidates from all backgrounds to apply. Applicants are considered for positions based on merit and without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.

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TriWest Healthcare Alliance

Sr Instructional Designer

equestftpin

UNKNOWN

Promotes and models the Company mission, vision and values through exercising sound and ethical business practices, championing all elements of diversity, equity, and inclusion (DEI) and providing high quality services and programs as they relate to clients, subcontractors, co-workers, suppliers, and the public. Excellent facilitation skills and demonstrated experience working with clients and stakeholders to analyze existing practices and processes, recommend improvements and lead change initiatives as it relates to course delivery.

YEAR

DescriptionLEARNING & DEVELOPMENT – FACILITATOR This position is based out of our Minneapolis, MN or Clinton, MD Office About ArchKeyArchKey is one of the nation’s largest privately held specialty trade installation and integrated facility service companies. We are a leader in designing, building and maintaining electrical, technologies and specialty systems. We’re the POWER behind making the improbable possible.We’re electrifying the nation, energizing the future and bringing communities to life like never before. What we do today shapes the vision of tomorrow. Our work impacts lives long after the building is done. This means we are committed to building in ways that are not just technologically advanced, but sustainable, scalable and equitable by all. We’re not just energizing infrastructure, we’re energizing careers, communities, and the future.Made up of the brightest minds in the industry, our team is our greatest asset bringing knowledge, skills, and experience to every project. This is more than a call to join us, it’s an invitation to be part of a visionary journey, to grow with us as we scale. About the PositionResponsible for the delivery of training courses and programs for field and/or office employees. Duties include partnering with leadership to determine training needs, implementing training programs and making appropriate changes to training materials as company procedures, software, and processes are implemented and modified. This position reviews data and feedback from previous training programs to determine effectiveness and success and modifies programs and training materials, as necessary. Ensures thorough and high-quality communication on learner performances, training outcomes and learning & development strategies are achieved, in alignment with all Company policies, procedures, key objectives and regulations. Our Ideal Candidate<ul style="margin:0pt;padding-left:0pt"><li style="font-family:serif;font-size:12pt;line-height:108%;margin:0pt 0pt 0pt 27.2pt;padding-left:8.8pt;text-indent:0pt">Has excellent communication skills</li><li style="font-family:serif;font-size:12pt;line-height:108%;margin:0pt 0pt 0pt 27.2pt;padding-left:8.8pt;text-indent:0pt">Will be able to apply effective instructional training methods</li><li style="font-family:serif;font-size:12pt;line-height:108%;margin:0pt 0pt 0pt 27.2pt;padding-left:8.8pt;text-indent:0pt">Has a growth mindset and is always looking to continually learn and grow.</li></ul> Day in the Life<ul style="margin:0pt;padding-left:0pt"><li style="font-family:serif;font-size:12pt;line-height:108%;margin:0pt 0pt 0pt 27.2pt;padding-left:8.8pt;text-indent:0pt">Collaborate with managers and leadership to understand business functions and identify competency and training needs. Conducts performance assessments and determines key learning outcomes. Works with learning & development team to identify coursework needs, priorities and delivery methods, timelines, schedules, deadlines, and partnerships.</li><li style="font-family:serif;font-size:12pt;line-height:108%;margin:0pt 0pt 0pt 27.2pt;padding-left:8.8pt;text-indent:0pt">Partners with subject matter experts to accurately identify key processes and functional and/or technical content for inclusion in training programs and related materials. Solicits feedback on training coursework continuously. Participates in cross functional meetings to identify training needs for new systems, processes, and tools.</li><li style="font-family:serif;font-size:12pt;line-height:108%;margin:0pt 0pt 0pt 27.2pt;padding-left:8.8pt;text-indent:0pt">Partners with instructional designers to create and maintain course curriculum (instructor-led and eLearning), materials, facilitator guides, participant guides, job aids and other content. Provides recommendations on the most effective delivery modality. Applies best practices in instructional design with a focus on maximizing employee productivity, performance, and engagement.</li><li style="font-family:serif;font-size:12pt;line-height:108%;margin:0pt 0pt 0pt 27.2pt;padding-left:8.8pt;text-indent:0pt">Utilizes a variety of instructional methods to deliver engaging and effective training in a virtual or in-person environment.</li><li style="font-family:serif;font-size:12pt;line-height:108%;margin:0pt 0pt 0pt 27.2pt;padding-left:8.8pt;text-indent:0pt">Manages pre- and post-learning activities, communications, and materials. Keeps training content updated in a timely manner. Evaluates the effectiveness of courses, updates programs and continuously improves the quality of training and development programs.</li><li style="font-family:serif;font-size:12pt;line-height:108%;margin:0pt 0pt 0pt 27.2pt;padding-left:8.8pt;text-indent:0pt">Tracks and creates reports on participation and outcomes of all training and maintains training records for the Company.</li><li style="font-family:serif;font-size:12pt;line-height:108%;margin:0pt 0pt 0pt 27.2pt;padding-left:8.8pt;text-indent:0pt">Gathers and evaluates information from employees and management on previous training to identify opportunities for improvement or content modification. Recommend training materials, facility needs or software enhancements for budget preparation. Adheres to approved budget.</li><li style="font-family:serif;font-size:12pt;line-height:108%;margin:0pt 0pt 0pt 27.2pt;padding-left:8.8pt;text-indent:0pt">Provides regular communications, mentoring and teambuilding to managers and co-workers as needed. Stays updated on all required trade and field training and certification requirements.</li><li style="font-family:serif;font-size:12pt;line-height:108%;margin:0pt 0pt 0pt 27.2pt;padding-left:8.8pt;text-indent:0pt">Consistently make decisions in an attentive and safe manner to ensure the safety and health of self and others.</li><li style="font-family:serif;font-size:12pt;line-height:108%;margin:0pt 0pt 0pt 27.2pt;padding-left:8.8pt;text-indent:0pt">Utilizes LEAN concepts or other continuous improvement methodologies to ensure the most efficient operations, processes, and activities.</li><li style="font-family:serif;font-size:12pt;line-height:108%;margin:0pt 0pt 8pt 27.2pt;padding-left:8.8pt;text-indent:0pt">Promotes and models the Company mission, vision and values through exercising sound and ethical business practices, championing all elements of diversity, equity, and inclusion (DEI) and providing high quality services and programs as they relate to clients, subcontractors, co-workers, suppliers, and the public.</li></ul>  Minimum Qualifications<ul style="margin:0pt;padding-left:0pt"><li style="font-family:serif;font-size:12pt;line-height:108%;margin:0pt 0pt 0pt 27.2pt;padding-left:8.8pt;text-indent:0pt">Bachelor’s degree or equivalent work experience in education, adult learning, instructional system design, business, or a related field.</li><li style="font-family:serif;font-size:12pt;line-height:108%;margin:0pt 0pt 0pt 27.2pt;padding-left:8.8pt;text-indent:0pt">Minimum 3-5 years of experience in performing needs assessments, designing and delivering instructor-led and online training for adult learners, and evaluation of learning programs. Experience with learning management systems.</li><li style="font-family:serif;font-size:12pt;line-height:108%;margin:0pt 0pt 0pt 27.2pt;padding-left:8.8pt;text-indent:0pt">Excellent facilitation skills and demonstrated experience working with clients and stakeholders to analyze existing practices and processes, recommend improvements and lead change initiatives as it relates to course delivery. Proficiency with course development using e-learning tools and multimedia programs.</li><li style="font-family:serif;font-size:12pt;line-height:108%;margin:0pt 0pt 0pt 27.2pt;padding-left:8.8pt;text-indent:0pt">Demonstrated knowledge of key learning design concepts such as outcomes-based curriculum</li><li style="font-family:serif;font-size:12pt;line-height:108%;margin:0pt 0pt 0pt 27.2pt;padding-left:8.8pt;text-indent:0pt">development and competency-based programs, adult learning principles and the learning development life cycle.</li><li style="font-family:serif;font-size:12pt;line-height:108%;margin:0pt 0pt 0pt 27.2pt;padding-left:8.8pt;text-indent:0pt">Expertise in change management, continuous improvement and familiarity with continuous improvement methodologies and applications. Strong process orientation.</li><li style="font-family:serif;font-size:12pt;line-height:108%;margin:0pt 0pt 0pt 27.2pt;padding-left:8.8pt;text-indent:0pt">Superior listening, collaboration, teamwork, conflict management and verbal and written communication skills, and the ability to communicate with employees at all levels, including senior-level management. Ability to work with and facilitate diverse work teams.</li><li style="font-family:serif;font-size:12pt;margin:0pt 0pt 5pt 27.2pt;padding-left:8.8pt;text-indent:0pt">Exceptional ability to coach, mentor, motivate and develop front line to senior level management employees. Demonstrated ability to use critical thinking skills and detail orientation, and to drive appropriate solutions with self-initiative and sensitivity.</li></ul>Travel<ul style="margin:0pt;padding-left:0pt"><li style="font-family:serif;font-size:10pt;margin:5pt 0pt 5pt 26.5pt;padding-left:9.5pt;text-indent:0pt">Occasional travel may be required.</li></ul>Salary Range<ul><li style="font-size:11pt">$74,200 - $103,800 annually, based on experience and qualifications</li></ul> BenefitsAt ArchKey Solutions, our benefits package includes competitive health insurance options (medical, dental, and vision), a robust 401(k) retirement savings plan with employer match, paid time off and holidays, and access to wellness programs. Additionally, we offer professional development opportunities, tuition reimbursement, and employee assistance programs to support your growth and well-being. We ensure that our benefits are designed to promote the health, security, and work-life balance of our employees. Additional information is available at Archkey.com. Legal & Fraud DisclaimerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are an Affirmative Action, Equal Opportunity Employer #MN70-0Beware of fraudulent job postings. ArchKey Solutions only communicates through official channels. All official communication will come from an @archkey.com email address and we will never ask for financial information, payments, or personal details outside of the standard hiring process. To confirm the legitimacy of a job, visit our careers page or reach out to a member of our Talent Acquisition team.

ArchKey Solutions LLC

Training Facilitator- Electrical Trade

Adult Learning

Analysis Skills

Best Practices

Budgeting

Budgeting Software

Business Performance Management

Business Practices

Change Management

Coaching

Communication Skills

Conflict Resolution

Continuous Improvement

Corporate Policies

Course Development

Cross-Functional

Detail Oriented

Diversity

Electricity

Instructional Design

Leadership

Lean Manufacturing

Learning Management System (LMS)

Maintenance - Electrical

Mentoring

Modality

Multimedia

Needs Assessment

Online Training

Operational Strategy

Operations Management

Operations Processes

People Management

Performance Analysis

Performance Reviews

Presentation/Verbal Skills

Process Development

Process Improvement

Product Lifecycle

Productivity Management

Program Evaluation

Quality Management

Record Keeping

Regulations

Reporting Skills

Safety/Work Safety

Strategic Planning

Team Building

Team Player

Technical Writing

Time Management

Training Program

Training Program Evaluation

Training/Teaching

Training/Teaching Curriculum

Training/Teaching Materials

Writing Skills

eLearning

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Sr Instructional DesignerTriWest Healthcare Alliance

Training Facilitator- Electrical TradeArchKey Solutions LLC

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