CUSTOMER CARE MANAGER (CUSTOMER CARE AGENT MANAGER) State of MarylandCUSTOMER CARE MANAGER (CUSTOMER CARE AGENT MANAGER)MDLeads special projects (excluding âBuildâ Project items) related to customer care improvement and innovation as assigned by the Deputy Director of Customer Care or director of Customer Care as the cases may be.Â. Therefore, it is essential that the application is filled out completely and accurately, listing all relevant education and experience, addressing the specific qualifications shown above and submitting any required documentation (diploma, transcript, certification, license, etc.).
NewEnergy Advisor - Customer Care Agent AdNet AccountNet, Inc.Energy Advisor - Customer Care AgentBALTIMORE, MD$16–$16.50Our client, a leader in utility energy efficiency programs, is seeking a motivated and detail-oriented Customer Care Agent to join their team. This is an exciting opportunity to support commercial and residential energy programs while providing excellent service to program participants.
Customer Care Agent Mon-Fri 8am-4:30pm Vital Records ControlCustomer Care Agent Mon-Fri 8am-4:30pmBaltimore, MDData entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Competencies: Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.
NewCustomer Care Specialist for Plumbing Company Liberty PureCustomer Care Specialist for Plumbing CompanyPhoenix, MDFull timeCustomer Service Excellence: Serve as the primary phone contact for clients, delivering exceptional service by addressing inquiries, resolving scheduling conflicts, and handling service-related concerns. Key Responsibilities: Phone-Based Scheduling & Coordination: Manage incoming and outgoing phone calls to schedule plumbing and water treatment system maintenance appointments for technicians.
Customer Care Specialist - Call Center ServProCustomer Care Specialist - Call CenterMDRemote$16–$16.50 / hourMust reside and be able to work in Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact customer experience, franchise success, and company performance.
Customer Care Representative Casella Waste Systems, Inc.Customer Care RepresentativeTownsend, DelawareFull timeEducation, Experience & Qualifications: The successful candidate will have a high school diploma or GED, 2-4 years of customer service or inside sales experience, a demonstrated ability to work as part of a team in a collaborative environment, and be legally eligible to work in the US. Highly integrated knowledge and competence in all areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization.
Entry Level | Customer Care Coordinator | Remote Aisles & AbroadEntry Level | Customer Care Coordinator | RemoteBaltimore, MarylandRemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. We are seeking a reliable and service-focused Customer Care Coordinator to support client communications and assist with coordination tasks.
WWW Customer Care Analyst II- Department of Public Works City of BaltimoreWWW Customer Care Analyst II- Department of Public WorksBaltimore, MD$45,427–$74,042 / yearExperience: Have one year as a Customer Care Analyst I or one year of experience in billing/collection, preferably in a municipal government, with basic knowledge of Microsoft Office suites as a part of the customer service environment. Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed.
Remote - Customer Care – Travel & Hospitality Destination CareersRemote - Customer Care – Travel & HospitalityBaltimore, MarylandRemoteKey Responsibilities: Assist clients in selecting and booking hotel accommodations Provide accurate information on hotel amenities, pricing, and availability Respond promptly and professionally to client inquiries via phone, email, or online chat Maintain detailed and accurate records of client interactions and bookings Collaborate with team members to ensure seamless client experiences Stay updated on hotel offerings, travel trends, and industry changes Attend virtual training sessions and team meetings Requirements: Strong communication and customer service skills Friendly, professional demeanor and positive attitude Comfortable working independently and managing time effectively Basic computer skills and a reliable internet connection Interest in travel and helping clients plan memorable stays Previous experience in customer service, hospitality, or sales is a plus but not required What We Offer: Flexible, remote work environment Full training and access to industry resources and tools Supportive team culture and mentorship Income-earning possibilities based on performance Exclusive travel discounts and perks through industry partners Personal and professional development opportunities $40,000 - $70,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Job Title: Customer Care Representative – Travel & Hospitality Job Type: Flexible Schedule | Remote Work About Us: We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel.
NewCustomer Care Representatives (Call Center) Johns Hopkins Medical Management CorporationCustomer Care Representatives (Call Center)Hanover, MarylandRemotePossesses Excellent Soft Skills with a caring and empathetic attitude, including members to repeat information, speak louder when necessary or more slowly, using alternative questions or explanations, when the initial request/ statement is hard for the senior to understand or complete. Must possess the ability to work independently, honor commitments to our members, and collaborate with team members to promote a remarkable member experience while achieving first call resolution with our members.
Customer Care Coordinator Wallenius WilhelmsenCustomer Care CoordinatorBaltimore, Maryland$48,400–$52,000 / yearWallenius Wilhelmsen is the global leader in integrated vehicle transportation and logistics, supporting our customers across their supply chain, all the way from the factory to the end-customer. Communicating with site senior management, customers, carriers, and in turn liaising with shop floor management with regards to production, inventory, and key performance indicators.
WWW Customer Care Analyst I- Department of Public Works City of BaltimoreWWW Customer Care Analyst I- Department of Public WorksBaltimore, MD$43,264–$70,518 / yearEligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed. Knowledge of general office equipment and personal computers to include word processing, spreadsheets and related software packages such as Excel and Microsoft Word.
NewRemote Fraud Specialist - Customer Care Capital OneRemote Fraud Specialist - Customer CareNewark, DERemoteIdeal candidates will possess strong customer service skills, the ability to communicate effectively, and attention to detail. A leading financial services company is hiring Customer Operations associates to provide support virtually from home.
NewDeli Counter Specialist: Fresh Prep & Customer Care Redner's MarketsDeli Counter Specialist: Fresh Prep & Customer CareBaltimore, MD$15–$17 / hourThe compensation ranges from $15 to $17 per hour, offering an excellent opportunity for those passionate about customer interaction and food service.#J-18808-Ljbffr. Candidates must possess strong communication and basic math skills, as well as the ability to lift up to 50 pounds.
U-Box Customer Care Representative (CDL) U-Haul International IncU-Box Customer Care Representative (CDL)Baltimore, MD$24–$26 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
Customer Relations Representative - State Farm Agent Team Member Bryan Michaels - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberBel Air, MDAs a Customer Relations Representative - State Farm Agent Team Member with Bryan Michaels - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative - State Farm Agent Team Member Bryan Michaels - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberBel Air, MDYou will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. As a Customer Service Representative with Bryan Michaels, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.
Customer Service Representative - State Farm Agent Team Member Stephanie Jameson - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberBaltimore, MDAs a Customer Service Representative - State Farm Agent Team Member with Stephanie Jameson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Senior Manager, Customer Service (DentaQuest) Sun Life Financial IncSenior Manager, Customer Service (DentaQuest)Baltimore, MD$64,700–$97,100 / yearServes as a key operational liaison across Workforce Management, Learning and Development, Quality Assurance, Client Engagement, Information Technology, vendor partners, and business leadership to support service delivery, incident response, technology readiness, and implementation of new tools and processes. Provides leadership for frontline production teams and managers, monitors operational performance against service level and contractual expectations, and drives continuous improvement in quality, accuracy, call routing, knowledge management, and customer experience.
part time Customer service manager The Michaels Companies Incpart time Customer service managerNewark, DEPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Part Time Customer Experience Manager Nights and Weekends The Michaels Companies IncPart Time Customer Experience Manager Nights and WeekendsHanover, MD$16–$22.20 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
Customer Service Representative - State Farm Agent Team Member Christopher Hartford - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberTimonium, MDWe are hiring new team members who have a passion for serving our existing customers and helping them obtain additional products that will save them from a financial disaster when the unexpected happens. If you have what it takes, we will train you to use our proven systems, and you can create the following future for yourself: You have taken advantage of the strong leadership and coaching from your sales mentor.
NewPatient Care Technician - PCT - Dialysis Preceptor Fresenius Medical CarePatient Care Technician - PCT - Dialysis PreceptorBaltimore, MarylandAssist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).