NewCall Center - Medical Quadrant, Inc.Call Center - MedicalAnnapolis, MDMUST: The Medical Office Call Center Rep should have the following experience: 2+years of experience working in a high volume medical practice or hospital call center. DUTIES: The duties of the Medical Call Center Rep include but are not limited to the following: Answer phone calls.
Account Service Representative I/II (Call Center) - Inbound (162ASR1/162ASR2) Municipal Employees Credit Union of Baltimore, Inc.Account Service Representative I/II (Call Center) - Inbound (162ASR1/162ASR2)Baltimore, MD$20–$21.59 / hourAt MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to: Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage. While performing the duties of this position, the successful candidate is regularly required to sit; use hands and fingers to handle objects, tools, keyboards or controls; talk and hear.
Part- Time Account Service Representative I/II (Call Center) - Inbound Municipal Employees Credit Union of Baltimore, Inc.Part- Time Account Service Representative I/II (Call Center) - InboundBaltimore, MD$20–$21.59 / hourWe seek service-oriented professionals that will be champions for our members, treat everyone with respect find ways to assist our members/co-workers and help our community be a better place to live. At MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to: Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage.
Call Center Representative (Hybrid) Clearway Pain SolutionsCall Center Representative (Hybrid)Annapolis, MD$16–$18 / hourDuties include a high degree of patient, physician and pharmacist interaction; utilization of patient information; coordination of insurance documentation; creation of patient medical records; reading medical records for verification; and maintenance of practice schedules. Provides professional and courteous customer/patient care, displaying knowledge of the treatment approach; displayed through professional phone etiquette.
Care Navigator Clearway Pain SolutionsCare NavigatorAnnapolis, MD$28–$36 / hourResponds to inquiries from external providers, hospitals, pharmacies, and healthcare organizations regarding urgent patient care, test findings, treatment coordination, and clinical information needs. Reviews and acts on population health information received through state Health Information Exchanges (HIEs), including emergency department visits, hospital admissions, discharges, and other care events; updates patient records and communicates relevant information to providers.
Procedure Care Tech I (2 days per week) Clearway Pain SolutionsProcedure Care Tech I (2 days per week)Columbia, MD$20–$23 / hourIf assisting with procedures, adheres to all federal, state and nursing regulations and protocols including but not limited to patient safety procedures such as verification of patient identification prior to procedures Immediately prior to the start of any procedure in the procedure room, initiate/participates in a time-out and ensures correct patient, procedure, site and side, and that there are no additional concerns. Responsibilities include entering patient intake and provider orders into the Electronic Medical Record (EMR), requesting medical records, utilizing the pharmacy drug monitoring program as directed by providers, recording vital signs and medical history, collecting patient information, and facilitating patient flow.
Procedure Care Tech I Clearway Pain SolutionsProcedure Care Tech IWestminster, MD$20–$23 / hourIf assisting with procedures, adheres to all federal, state and nursing regulations and protocols including but not limited to patient safety procedures such as verification of patient identification prior to procedures Immediately prior to the start of any procedure in the procedure room, initiate/participates in a time-out and ensures correct patient, procedure, site and side, and that there are no additional concerns. Responsibilities include entering patient intake and provider orders into the Electronic Medical Record (EMR), requesting medical records, utilizing the pharmacy drug monitoring program as directed by providers, recording vital signs and medical history, collecting patient information, and facilitating patient flow.
Procedure Care Tech I (2 Days Per Week) Clearway Pain SolutionsProcedure Care Tech I (2 Days Per Week)Bethesda, MD$23–$25 / hourIf assisting with procedures, adheres to all federal, state and nursing regulations and protocols including but not limited to patient safety procedures such as verification of patient identification prior to procedures Immediately prior to the start of any procedure in the procedure room, initiate/participates in a time-out and ensures correct patient, procedure, site and side, and that there are no additional concerns. Responsibilities include entering patient intake and provider orders into the Electronic Medical Record (EMR), requesting medical records, utilizing the pharmacy drug monitoring program as directed by providers, recording vital signs and medical history, collecting patient information, and facilitating patient flow.
Part-Time Patient Care Coordinator ENT BaltimorePart-Time Patient Care CoordinatorBaltimore, MD$16–$18 / hourPart timeDuties include:· Registering and scheduling new patients· Answering phones through our multi-line phone system· Verifying insurance coverage· Scanning paperwork into our EMR system· Assisting patients with scheduling outside imaging and tests· Sanitizing the front desk and waiting room area as needed· Collecting copays and other payments· Updating patient accounts as needed and scheduling follow up appointments· Coordinate communication between providers and patients regarding questions about care, post-surgery needs, etc.· Other duties as assigned. REQUIRED QUALIFICATIONS· High School Diploma or Equivalent· Proficiency with Microsoft (Outlook, Office Word, and Excel)· 3 years of experience in a healthcare setting, including insurance verification· Ability to multi-task, attention to detail, and work under pressure· Experience with EMR System Aprima is a plus· Reliable transportationSUPERVISORY RESPONSIBILITYThis position has no supervisory responsibility.
Ambulatory Care Service Supervisor-Baltimore, MD HCSCAmbulatory Care Service Supervisor-Baltimore, MDBaltimore, MD$50,000–$54,000 / yearFull timeMinimum 1 year of experience operating a 26-ft box truckHigh school diploma or equivalent required; associate or bachelor's degree preferredStrong communication, organizational, and time-management skillsFlexible, collaborative, and effective problem-solverAble to work independently and meet deadlines under time constraintsHigh level of accuracy and attention to detailExperience working in a union environment preferredAdditional information:This position will be based out of the Baltimore, MD Ambulatory Care facility. In addition, HCSC offers the following to all full-time employees:Medical with prescription plan, Dental, and Vision BenefitsFlexible Spending AccountsLong Term DisabilityLife InsuranceVacation, Personal and Sick DaysRetirement Savings PlanAnd Much More!
Ambulatory Care Route Service Driver-Baltimore, MD HCSCAmbulatory Care Route Service Driver-Baltimore, MDBaltimore, MDFull timeThis position delivers HCSC programs and services to ambulatory care facilities, outpatient centers, clinics, surgi-centers and physician offices via non-CDL trucks in an assigned customer territory. Do you enjoy working with industry leaders that support the needs of healthcare facilities and long-term care organizations?
Patient Care Coordinator (PCC) Hearing Healthcare Office Beltone PAPatient Care Coordinator (PCC) Hearing Healthcare OfficeYork, PA$35,360–$40,520 / yearFull timePatient Care Coordinator (PCC) Hearing Healthcare OfficeYork, PA $35,360 - $40,520 (based on experience and bonuses) Are you someone who enjoys helping people, staying organized, and creating a great customer experience? This role is the first point of contact for our patients and plays a key role in creating a positive, welcoming experience while supporting the success of the office.
Executive Medicine Services Health Care Coordinator (Bethesda,MD) Ivyhill Technologies LLCExecutive Medicine Services Health Care Coordinator (Bethesda,MD)Bethesda, MD$85,000–$100,000The qualified Executive Medicine Services Health Care Coordinator (EMSH Coordinator) will be responsible for executing and monitoring work in accordance to the Executive Medicine Services Care Coordination support plan and use operational and tactical knowledge and expertise to make decisions pertaining to care coordination requirements for Executive Beneficiaries. Provides leadership and direction to the agency to determine customer needs and identify or recommend what is the best programmatic, communication, or protocol-related strategy to use in order to meet their needs through multiple channels, such as training, events, conference calls, person visits, and other communication modalities.
RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER Micro CenterRETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERBaltimore, MD$15.50–$20 / hourFull timeMaintain the department by ensuring a clean work area, conducting cycle counts, stocking and replenishing product and participating in merchandising activities. Support store operations by maintaining loss prevention awareness, assisting with store office activities and helping to prepare for physical inventory.
NewEntry Level Automotive Customer Service Representative Jim Coleman HondaEntry Level Automotive Customer Service RepresentativeClarksville, MDFull timePolygraph Protection Act (EPPA):https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf Responsibilities - Car Sales:Greet customers in a friendly manner and listen to their requirements in order to match their vehicle needs with one in current inventory.
Customer Engagement Advocate II (Customer Service) Lumen Solutions Group, Inc.Customer Engagement Advocate II (Customer Service)Baltimore, MDRemoteWe are seeking a Customer Engagement Advocate II to provide exceptional customer service and support to members, providers, and brokers in a fast-paced healthcare call center environment. This role is responsible for handling inquiries related to benefits, claims, eligibility, billing, and healthcare products while ensuring a positive customer experience.
NewPATIENT SERVICE REP (Maternal Fetal Medicine, Fort Myers) Johns Hopkins HospitalPATIENT SERVICE REP (Maternal Fetal Medicine, Fort Myers)Baltimore, MDQUALIFICATIONS: • A minimum of a High School diploma, GED, Certificate of Completion or equivalent achievement • 1 year of medical office experience or business experience in a health plan, outpatient healthcare delivery site, clinic, hospital or other equivalent healthcare setting and/or 1 year of customer service experience as a call center rep, receptionist, cashier, or similar front facing customer service role • Knowledge of healthcare business office procedures including: registration, scheduling, medical record management, insurance • Skilled in greeting patients and answering telephones in a pleasant and helpful manner, speaking clearly and concisely. Greets patients, answers telephone calls, and has interactions with patients to enhances the customer experience 2. Pulls, controls and files patient charts to facilitate the availability of timely medical information and protects a patient's privacy 3. Schedules and pre-registers patients following established policies and procedures to ensure accuracy 4. Assists in the completion of eligibility and authorizations to ensure patients are financially cleared prior to service delivery 5.
NewClient Services Specialist Sun Life Financial IncClient Services SpecialistBaltimore, MD$49,200–$66,400 / yearThrough employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program.
Call Center Representative (hybrid) Kennedy ServicesCall Center Representative (hybrid)Hunt Valley, Maryland$16 / hourCSRs will be responsible for helping customers by providing product and service information and resolving technical issues. The essential position is onsite in Hunt Valley and will transition to REMOTE after completing a brief on-site training.
Patient Access Representative Planned Parenthood KeystonePatient Access RepresentativeYork, PAThe Patient Access Representative will be responsible for answering incoming calls from patients, addressing their inquiries about healthcare services, scheduling appointments, verifying insurance details, providing information on medical conditions, informed consent audio visits for abortion services, and routing calls to appropriate healthcare professionals, all while maintaining a high level of customer service and confidentiality. Prior Authorizations : completing prior authorizations for ordered medications and equipment Record requests: Fulfilling outside provider requests for records of affiliate patients ESSENTIAL FUNCTIONS: Answer a high volume of calls and schedule appointments for clients using telephone and electronic health record systems.