NewCustomer Care Agent (CCA) Mon-Fri 8am-6pm Vital Holdings LLCCustomer Care Agent (CCA) Mon-Fri 8am-6pmCleveland, OH$19–$20 / hourData entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material.
Customer Service Representative - Industrial Distribution TCH IndustriesCustomer Service Representative - Industrial DistributionBrooklyn Heights, OHFull timeYou will work closely with our inside and outside sales team, handle quotes and order management in our TrulinX ERP system, and serve as the go-to resource for customer inquiries, issues, and opportunities. The ideal candidate has hands-on experience with industrial, hydraulic, and/or metal hose products and the fluid conveyance components that go with them - this is not a role where you will be learning the product from scratch.
NewPart-Time Customer Experience Coordinator MarshallsPart-Time Customer Experience CoordinatorAvon, OH$14.50–$15 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewCustomer Experience Coordinator MarshallsCustomer Experience CoordinatorAvon, OH$14.50–$15 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Customer Care Ambassador-Call Center Brooklyn Hts MetroHealthCustomer Care Ambassador-Call Center Brooklyn HtsBrooklyn Heights, OHMeets one of the following: • 1 year of experience with any of the following: call center support, patient registration, scheduling, assisting health care professionals and patients, and/or utilizing phones and computers to perform customer service duties in a high-volume environment. Assesses calls accurately in order to navigate patient related issues to MHS clinics or escalate to Nurse Triage team.
Customer Care Manager II PulteGroup IncCustomer Care Manager IIMedina, OHHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name. As one of the nation's largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that's consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
Customer Care Agent Vital Records ControlCustomer Care AgentOH$19–$20 / hourData entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Requirements Competencies: • Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.
NewDelivery Coordinator - Customer Care MCPCDelivery Coordinator - Customer CareBrookpark, OHKEY COMPETENCIES • Ability to effectively balance multiple tasks • Strong interpersonal skills with ability to interact with a diverse range of individuals • Effective problem solving and decision making • Excellent writing, speaking and presentation skills • Proven team building skills • Embraces creativity and positive change • Consistently demonstrates integrity and ethics. The Deliver Coordinator /Customer Service Support Specialist Tier I serves the company’s customers by providing product and service information and resolving product and service problems.
Division Manager of Customer Care PulteGroupDivision Manager of Customer CareMedina, OhioHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we’re proud to build homes through our trusted family of brands—including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency —all united under the PulteGroup name. As one of the nation’s largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that’s consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
Customer Care Specialist Amcor PlcCustomer Care SpecialistOHThis role is responsible for ensuring timely order entry, timely order acknowledgement to the customers, timely load creation for carrier planning, proactive communication to customers on order status, and timely invoicing. Additional Responsibilities not to exceed 30% of workload: New Item Requests, Quote Requests, Customer Incident Tracking (TICS), Sample Requests, Requests for Specs, Drawings and Regulatory Documents.
Customer Care Consultant JushiCustomer Care ConsultantParma, OhioOccasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
Customer Care Specialist AmcorCustomer Care SpecialistMonroeville, OHstrong>Additional Responsibilities not to exceed 30% of workload: New Item Requests, Quote Requests, Customer Incident Tracking (TICS), Sample Requests, Requests for Specs, Drawings and Regulatory Documents. Our global product innovation and sustainability expertise enables us to solve packaging challenges around the world every day, producing a range of flexible packaging, rigid packaging, cartons and closures that are more sustainable, functional and appealing for our customers and their consumers.
Core Customer Care Representative Lincoln Electric Holdings IncCore Customer Care RepresentativeCleveland, OHRemote$22.59–$28.23 / hourIn this role, the representative responds to customer calls and messages using Salesforce Service Cloud and Service Cloud Voice, accurately documenting all interactions to ensure clear handoffs, timely follow‑ups, and seamless case progression. Correspond with customers using Salesforce Service Cloud and Service Cloud Voice, deliver professional, customer‑focused support and take ownership of resolving order shipment and other service related issues.
U-Box Customer Care Representative (CDL) U-Haul International IncU-Box Customer Care Representative (CDL)Cleveland, OH$24–$26 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
Sea Logistics Customer Care Manager, Key Accounts Kuehne + Nagel International AGSea Logistics Customer Care Manager, Key AccountsBerea, OH$75,000–$85,000 / yearAs a Sea Logistics Customer Care Manager, Key Accounts, you willl be driving proactive customer engagement and operational excellence to deliver a best-in-class Sea Logistics experience. Collaborate with internal stakeholders across Operations, Sales, Trade Management, and Customer Care to ensure seamless service delivery and an exceptional customer experience.
Work at Home Customer Service Advisor (Kentucky residents) Morley Companies, IncWork at Home Customer Service Advisor (Kentucky residents)OHWe do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our associates and for the world-leading companies that partner with us. You'll spend most of your day handling health insurance questions from customers, health care providers and beneficiaries via phone and email, including benefits, eligibility and payments.
Customer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST) CVS Health CorpCustomer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST)OH$17–$31.30 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. This role provides advocate care to assist the member with a clear path to care, claims understanding and resolution and educates the member with online resources.
NewCustomer Service Representative Williams-Sonoma, Inc.Customer Service RepresentativeCleveland, OhioRemote$15Devices not acceptable: Tablet-based/convertible personal computers (i.e., Microsoft Surface, Surface Book), Chromebooks, Steam Decks and mobile phones (unless needed for two-factor authentication) are not acceptable. Technology Requirements: In order to work from home, our agents must have their own full-size or all-in-one desktop personal computer, or a traditional laptop personal computer that meets the minimum specifications listed in the sections below.
Customer Service Representative- Remote Sharecare IncCustomer Service Representative- RemoteOHRemoteOur comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism.
NewCustomer Service Representative Fives SylepsCustomer Service RepresentativeCleveland, OHFrom designing and manufacturing cutting-edge burners and industrial furnaces to installing and servicing combustion systems, we span industries including aluminum, steel, forging, incineration, oil and gas, mineral, paper, glass, and food. Your role will be: Respond to customer questions, explain available services, correct errors, provide pricing information, take orders, develop leads, and sell products and services.
Remote Bilingual Customer Support Specialist CLEAResult Consulting, Inc.Remote Bilingual Customer Support SpecialistOHRemoteYou will support multiple programs using multiple platforms, providing a range of services, including customer service, visit scheduling, customer enrollment, program offering education, tech support, online support, and/or status updates. This isn't your typical call center job - we are an inbound contact center helping utility customers save money, make their homes more energy efficient and help our climate improve through change!
Work at Home Customer Service Advisor (Indiana residents) Morley Companies, IncWork at Home Customer Service Advisor (Indiana residents)OHWe do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our associates and for the world-leading companies that partner with us. You'll spend most of your day handling health insurance questions from customers, health care providers and beneficiaries via phone and email, including benefits, eligibility and payments.
Work at Home Customer Service Advisor (Alabama residents) Morley Companies, IncWork at Home Customer Service Advisor (Alabama residents)OHWe do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our associates and for the world-leading companies that partner with us. You'll spend most of your day handling health insurance questions from customers, health care providers and beneficiaries via phone and email, including benefits, eligibility and payments.
Call Center / Customer Service Westside ToyotaCall Center / Customer ServiceNorth Olmsted, OhioParticipate in team and process training sessions – keeping positive relationships with teammates, sales teams and dealership management. Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
Proactive Customer Recall Agent (Remote - Kentucky) Morley Companies, IncProactive Customer Recall Agent (Remote - Kentucky)OHRemoteOffer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our associates and for the world-leading companies that partner with us.
Proactive Customer Recall Agent (Remote - Indiana) Morley Companies, IncProactive Customer Recall Agent (Remote - Indiana)OHRemoteOffer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our associates and for the world-leading companies that partner with us.
NewCUSTOMER SERVICE REPRESENTATIVE Health aideCUSTOMER SERVICE REPRESENTATIVECleveland, OHResponsibilities: Assisting in day-to-day operations: scheduling appointments, returning calls, responding to inquiries, verifying all required paperwork is provided by delivery pickup repair staff, monitoring communications from customers, creation of files for delivery/ service. Our products include a wide selection including power and manual wheelchairs, walkers, bathroom safety equipment, ramps, vertical lifts, stair lifts and vehicle lifts.
Customer Service Associate Specialist Ensemble Health PartnersCustomer Service Associate SpecialistOHRemote$17–$18.65 / hourPerforms all customer service duties that occur with a focus on managing the resolution of the phone call and all written and documented communication within the systems and is committed to assisting in meeting all business needs. Must be inquisitive and demonstrate openness to innovation including AI (Artificial Intelligence) to explore better processes and ways to alleviate friction and improve patient and client experiences.
Customer Service Representative PetSuitesCustomer Service RepresentativeWestlake, OH$12–$13PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. NVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations.
Blood Collection Staff - Customer Service American Red Cross Blood ServicesBlood Collection Staff - Customer ServiceCleveland, OHAmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.
NewJoin OBE As a Customer Service Representative OldcastleJoin OBE As a Customer Service RepresentativeCleveland, OHFrom apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. This role is built different — perfect for someone who pays attention to detail, values safety, quality, and efficiency, and wants to be part of a team that truly makes a difference.
Customer Service Manager Martin Marietta Materials IncCustomer Service ManagerCleveland, OH$100,000–$130,000 / yearIn addition to the primary responsibilities outlined, the successful candidate may be expected to take on other tasks and assignments as required, including but not limited to duties outside the typical scope of the role to support overall team operations and organizational needs. Additionally, at Martin Marietta we place a high value on internal pay equity and will consider the compensation for those in similarly situated roles and direct team members.
Retail Customer Service Team Member The Michaels Companies IncRetail Customer Service Team MemberWestlake, OH$11.50–$13.50 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members.
Spanish Bilingual Limited Service Customer Service Representative MaximusSpanish Bilingual Limited Service Customer Service RepresentativeCleveland, OHFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
Retail leader with strong emphasis on sales and customer service ClevelandRetail leader with strong emphasis on sales and customer serviceRocky River, OhioAbout the Role: We are seeking a Retail Leader with a strong emphasis on sales and customer service to join our team at The Woodhouse Day Spa - Cleveland in Rocky River, OH. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa.
Part-Time Customer Service Rep - College Bookstore Lorain County Community College DistrictPart-Time Customer Service Rep - College BookstoreElyria, OHTypical tasks include, but are not limited to, the following: Provide efficient, courteous service at the register and customer service desk, as well as on the sales floor; recommend products to customers through cross-selling; respond to in-person questions in a timely and friendly manner, connecting the customer with additional resources as needed; communicate customer needs and situations to the appropriate departments and/or managers for further investigation; troubleshoot work related problems by sharing new ideas with other team members and supervisors; operate a cash register and count down a personal till at the end of the shift; make outbound calls when customer ordered materials are in stock; answer in-bound calls to assist customers with meeting their bookstore needs; assist with merchandising and orderliness of displays; clean, organize, receive, remove, and price merchandise as directed; use a practical understanding of desktop computers to help navigate customers through the bookstore website; perform other duties as requested. Preferred Qualifications: Switch effectively between multiple work tasks, with a focus on customer satisfaction; break from task to greet and check on customers; exhibit a preference for in-person interactions; display active listening and verbal communication skills; and work independently with the ability to prioritize tasks and keep busy during slow periods.
Remote Customer Service Specialist ForgeFitRemote Customer Service SpecialistCleveland, OhioRemoteWhether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly. As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond.
Customer Service Representative Caliber Collision CentersCustomer Service RepresentativeOHCaliber has grown beyond 1700 centers nationwide and features a full range of automotive services, including Caliber Collision, one of the nation's largest auto collision repair provider across 41 states; Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts and Caliber Fleet Services for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level requests when necessary, coordinating Rental Car/Tow companies to provide one-stop service to all customers while maintaining a broad knowledge base of insurance partner requirements regarding authorizations, billing and load level processes.
NewIndustrial Customer Service Representative GraybarIndustrial Customer Service RepresentativeCleveland, OHLet us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like: Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
NewCustomer Service Representative Circle K StoresCustomer Service RepresentativeCleveland, OhioThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
Contact Center Shop Care Supervisor Safelite Group, Inc.Contact Center Shop Care SupervisorOHFrom recruiting and interviewing to scheduling, training and leading performance reviews, the Contact Center Supervisor ensures that we deliver the People-Powered, Customer-Driven Safelite experience to their employees, customers and clients. Assist in answering incoming calls during periods of peak volume and act proactively with client issues and personally work to resolve escalated customer/client concerns as needed.
Customer Service & Dispatch Manager ServproCustomer Service & Dispatch ManagerMedina, OhioWe’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. The Customer Service & Dispatch Manager leads and optimizes the Company's customer service and dispatch operations to ensure an exceptional customer experience from first notice of loss through project completion.
Customer Service Representative I Amtrust Financial Services IncCustomer Service Representative IOH$13–$18.80 / hourSalaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations. You will answer questions about our products and services, enhancing business owners' abilities to manage their insurance needs as they've come to expect from AmTrust Financial.
Wholesale Customer Service Representative Giant Eagle IncWholesale Customer Service RepresentativeCleveland, OH$14.75–$17.93 / hourThis could include tasks such as: data filing and data input and assisting wholesale customers in placing orders and correcting billing errors. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us - because you matter.
Customer Service Specialist - Consumer Banking KeyBankCustomer Service Specialist - Consumer BankingBrooklyn, Ohio$19–$21About KeyBank: KeyBank is committed to delivering exceptional client experiences through teamwork, innovation, and a supportive work culture. About KeyBank: Working at Key is an opportunity to join a company committed to your success and the success of the clients and communities we serve.
Sr. Consumer Loan Specialist - Sales Customer Service Republic Finance LLCSr. Consumer Loan Specialist - Sales Customer ServiceAvon Lake, OHYour primary responsibility is to ensure a positive total customer experience while originating consumer loans, completing loan applications, developing strong customer relationships and meeting sales goals. Company-wide, we participate in various philanthropic efforts such as volunteer opportunities, food drives and back to school drives as well as an annual fund raiser for St. Jude Children''s Research Hospital.
Floor Care Technician Wingspan Care GroupFloor Care TechnicianCleveland, OHThe Environmental Services (EVS) Floor Care Technician is responsible for cleaning and maintaining the Agency facility and its outlying buildings in order to provide a clean, sanitary and attractive environment for clients, visitors and employees. Wingspan Care Group ("Wingspan") is the not-for-profit parent company of Applewood Centers, Inc., Bellefaire Jewish Children's Bureau, Bluestone Child & Adolescent Psychiatric Hospital, and Lifeworks.
Customer Service Representative - PT Avis Budget Group IncCustomer Service Representative - PTOhio, OHDepending on the location, your responsibilities may include checking vehicles, entering information into a handheld device, processing rentals for loyalty customers, assisting customers at exit gates, and checking in vehicles at return. Do you enjoy staying active, working outdoors, and helping people have a great experience-no matter where they're headed?
Customer Service Representative - FT Avis Budget Group IncCustomer Service Representative - FTOhio, OHDepending on the location, your responsibilities may include checking vehicles, entering information into a handheld device, processing rentals for loyalty customers, assisting customers at exit gates, and checking in vehicles at return. Do you enjoy staying active, working outdoors, and helping people have a great experience-no matter where they're headed?
Customer service representative Domino's Pizza IncCustomer service representativeOHRespond to customer inquiries via phone and in-person interactions with professionalism and enthusiasm • Address and resolve customer concerns and complaints • Provide accurate product and service information to customers while identifying opportunities to enhance their experience • Process customer orders, payments, and transactions with accuracy and attention to detail • Greet customers promptly and courteously, ensuring they feel valued and heard • Identify upselling and cross-selling opportunities while maintaining customer-focused priorities • Collaborate with team members and other departments to ensure seamless customer service delivery • Maintain a clean, organized workspace and adhere to all company policies and procedures • Demonstrate resilience and flexibility in handling multiple customer requests simultaneously • Contribute to team goals and participate in ongoing training to enhance skill set and product knowledge. Proven customer service experience (preferred not required) Excellent verbal and written communication skills Strong active listening and empathetic approach to customer interactions Ability to multitask and manage time effectively in a fast-paced environment Problem-solving skills with a detail-oriented mindset Patience, resilience, and a positive attitude when handling challenging situations Ability to work collaboratively within a team environment Professional demeanor with strong interpersonal skills Cash handling experience (preferred) Organizational skills and ability to maintain accurate records.