NewRepresentative II, Customer Care Order Placement Cardinal HealthRepresentative II, Customer Care Order PlacementDes Moines, IA$15.75–$18.50 / hourCustomer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other servicesby acting as a liaison in problem-solving, research and problem/dispute resolution. The Representative II, Customer Care Order Placement operates as a “Universal Agent”, who is able to meet the needs of our customers throughout the entire order placement lifecycle.
NewCustomer Care Product & Technology Liaison ARAG North AmericaCustomer Care Product & Technology LiaisonDes Moines, IowaFull timeAttends and actively participates in product and system demonstrations, sprint reviews and release-related forums to informed of upcoming changes and to represent Customer Care needs, and effectively summarize and communicate key insights, impacts, and action items back to Customer Care leadership. Bachelor’s Degree in Business, Technology, or a related field preferred; or equivalent experience demonstrating strong knowledge of Customer Care operations, systems, product functionality, and participation in cross-functional or project-based work.
Customer Care Specialist ARAG North AmericaCustomer Care SpecialistDes Moines, IowaFull timeEssential Duties and Responsibilities: Provides exceptional customer service to plan members and network attorneys via the telephone. Applies detailed knowledge of products and plan designs for each unique situation and offers on the options available that benefit the customer.
Customer Care Supervisor ARAG North AmericaCustomer Care SupervisorDes Moines, IowaFull timeIn this role, you'll lead and coach a talented Customer Care team, foster team member growth, and help ensure members and clients receive outstanding service and positive outcomes. Actively seeks and analyzes input from team members to work with the Lead Supervisor and Manager to implement strategies that enhance customer support and team performance.
NewParts Customer Care Rep Crown EquipmentParts Customer Care RepDes Moines, IAOur global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere. Company Description: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries.
Cashier (Good4u Customer Care) Natural Grocers by Vitamin Cottage, Inc.Cashier (Good4u Customer Care)Clive, IAFrom stocking, greeting and cashiering, to promoting special events, and our one-of-a-kind Nutrient to Know About program, you will have the opportunity to use your people skills, passion for talking and learning about nutrition, energy, and excitement in this multifaceted entry-level position. A Natural Grocers Good4U Crew Member plays a critical role in helping Natural Grocers be the most awesome place possible where food quality actually matters, affordability is a must and health is what we are buzzing about.
Director of Customer Care, Controls Basepoint Building AutomationsDirector of Customer Care, ControlsDes Moines, IADevelop and lead a high-performing Customer Care organization that delivers a responsive, knowledgeable, and consistent customer experience while promoting a culture of accountability, collaboration, and continuous improvement. Establish and execute a scalable service operations strategy by leveraging technology platforms, remote monitoring, predictive maintenance, analytics, and connected building solutions to improve operational efficiency and customer outcomes.
Customer Care Specialist I ITA GroupCustomer Care Specialist IDes Moines, IASpend idle time between inquiries working productively by performing other tasks assigned by the Manager, or researching industry information on the performance marketing industry and travel destinations that will improve department knowledge and skill level. Handle inbound and outbound calls, emails, and/or chats from program participants of multiple clients regarding participant questions, challenges, and service needs ensuring all customer inquiries are handled efficiently and effectively.
Cashier (Good4u Customer Care) Natural GrocersCashier (Good4u Customer Care)Clive, IowaPart timeFrom stocking, greeting and cashiering, to promoting special events, and our one-of-a-kind Nutrient to Know About program, you will have the opportunity to use your people skills, passion for talking and learning about nutrition, energy, and excitement in this multifaceted entry-level position. A Natural Grocers Good4U Crew Member plays a critical role in helping Natural Grocers be the most awesome place possible where food quality actually matters, affordability is a must and health is what we are buzzing about.
Customer Care Producer – No Experience Needed Globe Life AIL - Lisa RusselCustomer Care Producer – No Experience NeededAnkeny, IARemoteFull timeAs our organization continues to experience strong year-over-year growth, we are expanding our fully remote team with motivated individuals who are ready to build more than just a job. With a mentorship-driven culture and proven systems, AO offers the stability, flexibility, and growth potential needed to build a meaningful long-term career.
Customer Care Producer WFH – No Experience Needed Globe Life AIL - Lisa RusselCustomer Care Producer WFH – No Experience NeededAnkeny, IARemoteFull timeAs our organization continues to grow year after year, we’re looking to add driven individuals to our 100% remote team —people who want more than a job and are ready to build a long-term career with real ownership and upside. With a proven support system and mentorship-driven culture, this role offers stability, flexibility, and real growth potential.
Division Managing Director - Large Market Customer Care Principal Financial Group IncDivision Managing Director - Large Market Customer CareDes Moines, IARemote$157,000–$200,000 / yearIn this role, you'll… Oversee a team of senior Relationship Managers (RMs) responsible for delivering exceptional client experience, strengthening plan sponsor partnerships, and driving enterprise financial results Set the vision for client engagement, coach and develop high-performing RMs, and partner cross-functionally to ensure retention, profitability, operational excellence, and risk mitigation across Principal's largest institutional clients. (This includes, but is not limited to students on F1-OPT, F1-CPT, J-1, etc.) Nonimmigrant Workers and Green Card for Employment-Based Immigrants Investment Code of Ethics For Principal Asset Management positions, you'll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household.
Division Managing Director – Large Market Customer Care Principal Financial GroupDivision Managing Director – Large Market Customer CareDes Moines, IowaRemote$157,000–$200,000 / yearFull timeSet the vision for client engagement, coach and develop high-performing RMs, and partner cross-functionally to ensure retention, profitability, operational excellence, and risk mitigation across Principal’s largest institutional clients. Posting Window: We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received.
NewCustomer Care Coordinator College Hunks Hauling Junk & MovingCustomer Care CoordinatorClive, IA$13–$14 / hourAt College HUNKS Hauling Junk & Moving, our success depends on our people living our core values every day: Building Leaders; Listen, Fulfill, and Delight; Create a Fun, Enthusiastic Team Environment; and Always Branding. The ideal HUNK or HUNK ette is a flexible problem solver with superb communication skills and a detail-oriented mindset.
Customer Service Representative QC SupplyCustomer Service RepresentativeAmes, IAFull timeThe ideal candidate will be responsible for assisting the customers face to face, via phone, email, and/or chat to place orders, answer inquiries, resolve complaints, and provide excellent service. Growing out of a garage and into more than twenty locations, including three regional distribution centers, local service departments, and a US-based call center takes grit.
Customer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST) CVS Health CorpCustomer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST)IA$17–$31.30 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. This role provides advocate care to assist the member with a clear path to care, claims understanding and resolution and educates the member with online resources.
Customer Service Operations Manager - ServiceMac First American Financial CorpCustomer Service Operations Manager - ServiceMacDes Moines, IAThe desired candidate will be responsible for ensuring call center teams are staffed to properly to ensure adequate coverage, have the necessary training and resources to successfully perform their work, and assist our Customer Operations Representatives so that they provide exceptional service to our customers. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support.
NewCustomer Service Representative Mom's MealsCustomer Service RepresentativeDes Moines, IAMom's Meals, the leading national provider of refrigerated home-delivered meals in the healthcare market, is looking for upbeat, people-first individuals to join our team as Customer Service Representatives. Mom's Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide since 1999.
Customer Service Representative CVS Health CorpCustomer Service RepresentativeIA$17–$28.46 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. One year work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications.
TRICARE Customer Service Rep-Alaska residents TriWest Healthcare AllianceTRICARE Customer Service Rep-Alaska residentsDes Moines, IAFull timeAccurately and professionally answer health care inquiries and provide resolutions to TRICARE beneficiaries & providers over the phone, chat, email or other written correspondence. • Effectively and professionally answer customer inquiries by taking ownership of issues, utilizing sound judgement and the tools at your disposal to resolve customer issues on the initial contact .
Remote Bilingual Customer Support Specialist CLEAResult Consulting, Inc.Remote Bilingual Customer Support SpecialistIARemoteYou will support multiple programs using multiple platforms, providing a range of services, including customer service, visit scheduling, customer enrollment, program offering education, tech support, online support, and/or status updates. This isn't your typical call center job - we are an inbound contact center helping utility customers save money, make their homes more energy efficient and help our climate improve through change!
Customer Service Representative Farmers Insurance Pietzsch AgencyCustomer Service RepresentativeDes Moines, IA$30,000–$45,000 / yearThis is an excellent opportunity for someone who enjoys customer interaction and wants a stable career path with growth potential in the insurance and financial services industry. If you enjoy helping people, solving problems, and working in a fast-paced office environment, this could be a great fit.
NewBlood Collection Staff - Customer Service American Red Cross Blood ServicesBlood Collection Staff - Customer ServiceDes Moines, IAAmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.
NewCustomer Service Specialist/Follow-up Iowa Radiology P CCustomer Service Specialist/Follow-upClive, IowaRemoteThe ideal candidate will play a crucial role in helping us continue to be the premier provider of radiologic services in Iowa by providing high-quality imaging services, ensuring patient safety, and delivering accurate diagnostic information. Responsibilities: Customer Support Assist patients with inquiries on their accounts through inbound telephone calls, written correspondence, emails and voicemails.
Spanish Bilingual Limited Service Customer Service Representative MaximusSpanish Bilingual Limited Service Customer Service RepresentativeDes Moines, IAFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
Customer Service Advisor, IC Mister Car Wash IncCustomer Service Advisor, ICClive, IAOur team is the heart and face of our brand, delivering the care, connection, and exceptional customer support that defines every customer experience. Build trusting relationships with customers and recommend products and services that best meet their needs.
NewCustomer Service Associate - Temporary Walgreens Boots AllianceCustomer Service Associate - TemporaryDes Moines, IAModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Customer Service Representative Pella CorpCustomer Service RepresentativeIARemotePella is consistently recognized as a great place to work by Newsweek, Forbes and Glassdoor, having most recently been named to America's Greatest Workplaces for Diversity by Newsweek in 2024, as well as Forbes'' 2024 Best Employers for Women and Best-In-State Employer in Iowa. We have also received numerous accolades for innovation and design, including Fast Company's Best Workplaces for Innovators in 2024 and Most Innovative Manufacturers for 2022 and 2023.
Customer Service Travel Agent HellosunshinetravelsCustomer Service Travel AgentDes Moines, IARemoteIn this role, you’ll serve as a trusted advisor to clients—helping them plan, book, and manage trips while providing exceptional service from start to finish. We’re looking for a detail-oriented, people-loving Customer Service Travel Agent who is passionate about creating unforgettable travel experiences.
Customer Service and Inside Sales Associate Competitive Edge Advertising Specialty Mfg. Co.Customer Service and Inside Sales AssociateDes Moines, IARepresentatives respond to inbound customer telephone calls, e-mails and chats regarding questions about our products, pricing, inventory availability while using a computerized database and other productivity tools to provide timely information and formal quotes to meet our customers needs. Successful candidates will be responsible for handling in-bound customer calls from current and potential business customers interested in purchasing various imprinted promotional products, corporate apparel, signage, and household products that we manufacture and warehouse in Des Moines.
NewRepresentative II, Customer Service Operations Cardinal HealthRepresentative II, Customer Service OperationsDes Moines, IA$15.75–$18.50 / hourCustomer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance to scheduling, demand planning and inventory.
NewCustomer Growth Strategy Manager | Utilities Accenture PlcCustomer Growth Strategy Manager | UtilitiesDes Moines, IAYou have the full consulting toolbelt and bring project management and industry expertise to the workplace, including the abilities to engage client leaders & stakeholders, facilitate workshops, synthesize customer and operational insights, build compelling narratives, guide clients into making confident decisions on where and how to transform service and partner with clients to deploy & monitor various initiatives. You bring a strategic yet tactical & deployment mindset, strong analytical skills, and practical experience helping organizations assess current-state service performance, identify & evaluate breakpoints, define & deploy future-state visions, and create & execute roadmaps that improve customer, operational, and financial outcomes.
NewCustomer Growth Strategy Consultant | Utilities Accenture PlcCustomer Growth Strategy Consultant | UtilitiesDes Moines, IAYou have the consulting toolbelt and bring multi-faceted skills to the workplace, including the abilities to engage client leaders & stakeholders, facilitate workshops, synthesize customer and operational insights, build compelling narratives, guide clients into making confident decisions on where and how to transform service and partner with clients to deploy & monitor various initiatives. You bring a strategic yet tactical & deployment mindset, strong analytical skills, and practical experience helping organizations assess current-state service performance, identify & evaluate breakpoints, define & deploy future-state visions, and create & execute roadmaps that improve customer, operational, and financial outcomes.
NewCustomer Growth Strategy Senior Manager | Utilities Accenture PlcCustomer Growth Strategy Senior Manager | UtilitiesDes Moines, IAYou have the full consulting toolbelt and bring project management and industry expertise to the workplace, including the abilities to engage client leaders & stakeholders, facilitate workshops, synthesize customer and operational insights, build compelling narratives, guide clients into making confident decisions on where and how to transform service and partner with clients to deploy & monitor various initiatives. You bring a strategic yet tactical & deployment mindset, strong analytical skills, and practical experience helping organizations assess current-state service performance, identify & evaluate breakpoints, define & deploy future-state visions, and create & execute roadmaps that improve customer, operational, and financial outcomes.
CLUB Customer Service Outfitter BPS Direct LLCCLUB Customer Service OutfitterIAThe CLUB Outfitter will be the product expert while executing account servicing and other CLUB processes to include acquiring and activating new members, CLUB sales, customer experience, peer coaching and influencing, and regulatory compliance. Proactively greets customers and presents them with the opportunity to become a Bass Pro Shops & Cabela's CLUB Member or provides current member with a unique and exclusive experience.
Medical Customer Service TakedaMedical Customer ServiceIowaWe offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. Whether someone is looking for extra income, valuable experience, or a schedule that fits a busy life—BioLife welcomes part-time team members just like you.
Retail Part Time Customer Experience Coordinator Now Hiring Marshalls of MARetail Part Time Customer Experience Coordinator Now HiringWest Des Moines, IowaCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Long Term Care Activities Assistant Calvin CommunityLong Term Care Activities AssistantDes Moines, IowaAbout Calvin Community: Calvin Community proudly provides high-quality, compassionate services in independent living, assisted living, skilled nursing, long-term care, and memory support. Position Summary: Calvin Community, a not-for-profit senior living community located in the heart of Des Moines' Beaverdale neighborhood, is seeking a compassionate and energetic Activities Assistant to join our team.
Customer Service Delivery Driver - 4 day work week! CarvanaCustomer Service Delivery Driver - 4 day work week!Altoona, IA$17–$19 / hourAbility to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) . We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training).
Customer Service Delivery Advocate - 4 day work week! CarvanaCustomer Service Delivery Advocate - 4 day work week!Urbandale, IA$17–$19 / hourAbility to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) . We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training).
Retail Customer Service Supervisor PetSmart LLCRetail Customer Service SupervisorAmes, IAPrepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience • Backup to operate point-of-sale (POS) systems and handle cash transactions, ensuring accuracy and compliance with company policies. PetSmart's Experience Lead (Retail Customer Service Supervisor) provides exceptional pet parent service to Pet Parents while upholding the company's vision, mission, values, and strategy.
2A - RSUL - Customer Service Infosys Ltd2A - RSUL - Customer ServiceDes Moines, IAInfosys McCamish was started in 1985 as a virtual insurance company and went to market as a commercial services provider in 1995.It has an outstanding business perspective and an exemplary track record that no other outsourcer of business solutions can claim - generating US$16 billion of recurring premium in less than five years as a virtual insurance company. Infosys McCamish Systems,( http://www.infosysbpm.com/mccamish ) located in Atlanta, Georgia, is the Life Insurance and Retirement Services subsidiary of Infosys BPM Limited.(www.infosysbpm.com)
Bilingual Multi-Location Customer Service Specialist (Spanish) Sherwin-Williams CoBilingual Multi-Location Customer Service Specialist (Spanish)Des Moines, IAThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
Bilingual Customer Service Specialist (Spanish) Sherwin-Williams CoBilingual Customer Service Specialist (Spanish)Des Moines, IAThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
Auto Care Center Service Writer Walmart IncAuto Care Center Service WriterWindsor Heights, IA$15.50–$28.50 / hourWhat you'll bringEnsure customers have a great first and last impressionHave a valid driver''s licenseChange oil, tires, and other general maintenanceBecome certified on and operate powered equipment needed to perform the essential functionsHave a positive attitude in all weather conditions* For a complete list of duties and responsibilities, please see the actual job description.#storejobsWalmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. Career areasBrandsResourcesAbout UsMilitaryAuto Care Center Service WriterWindsor Heights, IAApply nowAuto Care Center Service WriterWindsor Heights, IAApply nowAuto Care Center Service WriterWindsor Heights, IAApply nowAuto Care Center Service WriterWM Supercenter #17641001 73rd StWindsor Heights, IA 50324-1311CP-1764-9009Loading map.
Patient Care Coordinator - Reception National Veterinary AssociatesPatient Care Coordinator - ReceptionDes Moines, IA$16–$18 / hourFor positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. If you have excellent customer service and communication skills, have a great sense of urgency, an excellent attention to detail, have a desire to learn about and work in the veterinary medical profession, and love animals, this may be the position for you!
Pharmacy Customer Service Associate Walgreen CoPharmacy Customer Service AssociateAnkeny, IA$16–$18 / hourPerforms duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Customer Service Associate Walgreen CoCustomer Service AssociateClive, IA$15–$17.50 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Customer Service Associate - Temporary Walgreen CoCustomer Service Associate - TemporaryIA$15–$17.50 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
RN Nurse Manager - Long Term Care CassiaLife (US)RN Nurse Manager - Long Term CareDes Moines, IAAs an RN Nurse Manager on our Long-Term Care (LTC) unit, you'll manage and assign tasks to nursing staff, communicate with families and providers, and play an active role in care planning and transitions. Our senior community qualifies you to have no school loan repayments after you have made 120 payments, which is the Public Student School Loan program in Iowa.