Help Desk - IBHRS Inteletech GlobalHelp Desk - IBHRSDes Moines, IowaThe Candidate will Timely handle requests for assistance for both State employees and citizens that are received via phone, email, employee self-service, the citizen portal, or walk-in. Our onsite teams work directly with our clients to understand and analyze the current-state of problems and design specifically tailored conceptual solutions.
NewHelp Desk Technician RobinsonHelp Desk TechnicianAltoona, IAPart timeRobinson Inc is opening a brand-new manufacturing facility in Altoona, Iowa, set to open in early 2027, and we’re looking for a Help Desk Technician to set up and support the facility's technology. In this role, you’ll help keep our employees productive by quickly resolving day-to-day IT issues, setting up hardware and software, and making technology simple and reliable for everyone.
NewIBHRS Help Desk Specialist: User Support TTECIBHRS Help Desk Specialist: User SupportDes Moines, IAA technology consulting firm is seeking a Help Desk professional to support the Behavioral Health Reporting System in Des Moines, IA. A strong customer service background and prior experience in help desk support are essential for this role.
IT Help Desk Support LancesoftIT Help Desk SupportDes Moines, IA$20Intermediate technical PC skills including knowledge of operating systems, networking, and/or hardware required. Qualification:High school diploma or equivalent required;computer related designation or certification preferred.
IT Help Desk Analyst Pyramid, IncIT Help Desk AnalystDes Moines, IAFull timeMust be able to provide technical support to diagnose, analyze, research and resolve moderately complex computer problems while minimizing the impact of service interruptions. Must have the ability to utilize computer operation system software commands to troubleshoot and resolve moderately complex issues related to application and hardware/peripherals.
NewIA-IDPH-DS3 Customer Service Help desk/Data Entry Central Business SolutionsIA-IDPH-DS3 Customer Service Help desk/Data EntryDes Moines, IAThe position will also entail some administrative duties, such as processing and sending mail, entering license applications into the database, and processing payment transactions. The candidate will be the first point of contact to the public needing help using and/or troubleshooting the online licensing system, as well as general licensing questions.
Help Desk Technician Sterling Computers CorporationHelp Desk TechnicianDes Moines, IAThis role combines strong customer service with hands-on technical troubleshooting to resolve issues efficiently, log tickets accurately, dispatch field technicians when needed, and perform limited on-site repairs or support. Proven technical troubleshooting skills with Windows/macOS operating systems, common office productivity suites (Microsoft Office/Google Workspace and Mosyle MDM), and basic networking concepts.
IT Service Desk Manager Kemin Industries IncIT Service Desk ManagerDes Moines, IAWe create solutions that strengthen health and wellbeing, provide nutrition and immune support for pets and production animals, safeguard the planets natural resources, and protect the global food supply chain for generations to come. In this role, you will oversee the day-to-day operations of one of our regional help desk teams, ensuring the efficient and effective resolution of technical issues while delivering a high level of service to our internal users.
IT Service Desk Manager KeminIT Service Desk ManagerDes Moines, IowaFull timeWe create solutions that strengthen health and wellbeing, provide nutrition and immune support for pets and production animals, safeguard the planet’s natural resources, and protect the global food supply chain for generations to come. In this role, you will oversee the day-to-day operations of one of our regional help desk teams, ensuring the efficient and effective resolution of technical issues while delivering a high level of service to our internal users.
NewIT Service Desk Lead BelcanIT Service Desk LeadDes Moines, IA$95,000–$105,000 / yearThe role is accountable for service delivery excellence, SLA compliance, team leadership, customer satisfaction, incident management, continuous service improvement, and operational governance. The Service Desk Lead acts as the primary escalation point for critical issues and drives operational efficiency through process optimization, automation, and knowledge management initiatives.
Account Manager II- Desk Based Sales Lumen Technologies IncAccount Manager II- Desk Based SalesWORKS FROM HOME, IARemote$50,606–$67,473 / yearAs a desk-based position, with limited field engagement, this role will target mostly new logo acquisition and development through well-supported sales and prospecting motions, as well as assist in development of peers and newer team members when required. This advanced role is responsible for producing new sales and growing brand awareness within a defined territory by selling the Lumen portfolio of products, services and solutions.
Service Desk Technician SHIVE-HATTERY IncService Desk TechnicianWest Des Moines, IANotice to Recruiters and Staffing Agencies: To protect the interests of all parties, Shive-Hattery and its partners will not accept unsolicited candidate submissions from a recruiter or staffing agency who is not operating under an executed recruiting or staffing services contract with Shive-Hattery. We are seeking an IT Service Desk Technician who is ready to jump into a dynamic environment where rapid response, ongoing learning and innovative thinking are valued and encouraged.
Front Desk Associate Atrium HospitalityFront Desk AssociateDes Moines, IowaPerks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services. Help manage daily tasks like event sheet distribution, business center support, and keeping the lobby guest-ready.
NewDeal Desk Specialist PagerdutyDeal Desk SpecialistDes Moines, IA$75,000–$113,300 / yearDeal Desk SpecialistAs a Deal Desk Specialist on the Deal Desk team at PagerDuty, you will work cross‑functionally with Sales, Finance, Marketing, Security, and IT partners in all regions to streamline our Lead‑to‑Cash flow. Provide deal support to our global sales teams by assisting with manual order forms, deal guidance, system updates, and reporting.
Full-Time Front Desk Agent Staybridge SuitesFull-Time Front Desk AgentWest Des Moines, IAPlease read this carefully before applying: these are the shifts we currently need covered, but hotel schedules can change based on staffing, occupancy, business needs, and coverage changes. This is a guest-facing position for someone who is reliable, professional, friendly, and able to stay calm while handling check-ins, guest requests, phone calls, reservations, and basic billing/payment tasks.
IT Technical Support Representative Waldorf UniversityIT Technical Support RepresentativeIowaSince 1903, Waldorf University has created opportunities for learning and service to students seeking well-rounded lives through education by establishing engaging online and residential communities centered on learning and faith. Qualifications Completion of two years of college or equivalent with major in computer related courses; or equivalent combination of educational and experience working with personal computers.
IT Support Specialist Guardian Pharmacy LLCIT Support SpecialistAnkeny, IAWe're looking for an experienced and customer-focused IT Support Specialist who thrives on solving problems, supporting end users, and keeping systems running smoothly in a fast-paced healthcare environment. Atlanta, Georgia, United States of America | Ankeny, Iowa, United States of America | Eden Pairie, Minnesota, United States of America | Fenton, Missouri, United States of America.
NewTechnical Service Specialist I NcmicTechnical Service Specialist IClive, IowaCustomer Service Technical Support: Serve as the primary point of contact for IT support, receiving and resolving incidents/requests via phone, email, chat/Teams, walk-ups, and the ticketing portal. Triages requests, documents resolution steps, escalates complex issues to senior team members, and contributes to a consistent, customer-focused support experience.
Technical Support Specialist - Level 1 MyriadTechnical Support Specialist - Level 1Waukee, IowaThe Level 1 Specialists must possess strong analytical and strategic thinking, as well as planning, organizing and problem-solving skills: a high degree of technical expertise, sound professional and technical judgment, and a commitment to exceptional customer service and teamwork. While performing the duties of the job, the employee is regularly required to stand, sit, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch or crawl, and talk or hear.
NewIT Support Technician - Level 1 Landus CooperativeIT Support Technician - Level 1Des Moines, IASetup and decommission equipment including desktops, laptops, cell phones and iPads for new hires or the IT Field TeamClearly, concisely, and promptly document all customer interactions in the Kaseya AutoTask ticketing system. DescriptionSummaryThe IT Support Technician is responsible for supporting all technology-related interfaces for Landus employees and assisting the Landus IT Field Team.
NewIT Manager Revel StaffingIT ManagerDes Moines, IowaA growing healthcare organization is seeking a full-time IT Manager to oversee day-to-day IT operations, support services, systems maintenance, infrastructure performance, and end-user technology support. This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled tools.
IT Support Technician Access Systems - Operations & ServiceIT Support TechnicianWaukee, IAThis customer-facing role is focused on answering incoming support requests, troubleshooting end-user issues, documenting work clearly, and helping customers get back to work quickly. Join our Midwest-based company, founded in 1986, which has evolved into one of the largest independent technology dealers, offering the resources and rewards of a larger organization while maintaining the close-knit feel of a smaller company.
IT Support Technician Access SystemsIT Support TechnicianWaukee, IowaThis customer-facing role is focused on answering incoming support requests, troubleshooting end-user issues, documenting work clearly, and helping customers get back to work quickly. Join our Midwest-based company, founded in 1986, which has evolved into one of the largest independent technology dealers, offering the resources and rewards of a larger organization while maintaining the close-knit feel of a smaller company.
IT System Analyst III First Interstate BancSystem IncIT System Analyst IIIClive, IACreates and maintains system documentation, including desktop procedures, end-user procedures, system diagrams, SLAs, BCPs, disaster recovery plans, user access audits, and test plans. This position serves as the primary contact between vendors and business units and reports to various levels of management across multiple divisions on the status of systems, including any outstanding issues and successes.
Tier 1 Technical Support Representative (REMOTE IOWA) AureonTier 1 Technical Support Representative (REMOTE IOWA)West Des Moines, IowaRemoteEnsure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system. Support inquiries include questions related to – Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events.
Tier 1 Technical Support Representative (REMOTE IOWA) Aureon Contact CenterTier 1 Technical Support Representative (REMOTE IOWA)West Des Moines, IARemotePart timeEnsure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system. Support inquiries include questions related to – Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events.
Supervisor, IT Support TriWest Healthcare AllianceSupervisor, IT SupportDes Moines, IARemoteFull timeEstablishes regular meetings with other Service Desk staff to review aging of assigned service requests, share documentation and resolution of high severity issues, and drive solutions to minimize high severity issues. This role provides technical direction, manages customer relations, and performs related duties as assigned in order to document, assist and resolve tier 1 and 2 issues reported to the Service Desk.
User Support Specialist SercoUser Support SpecialistDes Moines, IAThe Army PPB BOS program is seeking a User Support Specialist to provide Tier 1 user support for PPB BOS applications, ensuring end users can effectively access and use cPROBE applications and analytical tools. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
Energy Specialist CenergisticEnergy SpecialistWaukee, IowaAlthough much of the work is performed during regular business hours, this role occasionally requires early morning, evening, or weekend work to observe facility operations, support client initiatives, or accommodate customer schedules. As an Energy Specialist , you'll serve as a trusted advisor to your clients—building relationships, solving problems, and helping organizations operate more efficiently.
Now Hiring IT and Telecom Field Technicians HARDY INDUSTRIESNow Hiring IT and Telecom Field TechniciansAltoona, IAThis role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. AMG Tech Support is seeking skilled, driven technicians to support our growing national client base.
Construction Technology Specialist Waldinger CorpConstruction Technology SpecialistDes Moines, IAField Technology Support, Onboarding & User Enablement: Provide technical support and user assistance for field, preconstruction, and VDC teams utilizing iPad-based applications and digital construction tools, including Autodesk Forma, AL Mobile, STRATUS, Field Orderz, dashboards, and similar platforms. VDC / Construction Technology Project Setup: Coordinate setup of construction technology projects within Autodesk Forma, STRATUS, Field Orderz, dashboards, and other designated project technology platforms.
Test Req - Do Not Apply WH MaximusTest Req - Do Not Apply WHDes Moines, IAFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Lead cross-functional planning and execution of projects aligned with the HR strategy and including, process design, functional requirements, data management, testing, and production operations and support design.
System Engineer (Central Iowa) West Bancorporation, Inc.System Engineer (Central Iowa)Des Moines, IAPersonal Checking Essential Checking Classic Checking Reward Me Checking Loyalty Checking Savings Savings Loyalty Savings Money Market Certificates of Deposit ICS and CDARS Safe Deposit Boxes Loans Personal Loans Home Equity Line of Credit Mortgages Mortgage Interest Rates Mortgage Loan Options Card Services Credit Cards Debit Cards Gift Cards Mobile Wallet Online & Mobile Account Alerts Bill Pay eStatements Mobile Banking Mobile Deposit Online Banking Tutorials Zelle Business Checking Business Checking Community Checking Commercial Analysis Loans & Credit Lines Savings Savings Money Market Investment Solutions Business Services Business Online Banking Business Credit Cards Business Debit Cards Treasury Management Checkmate Deposit ACH Merchant Processing eCorp Online Banking eCorp Mobile Banking Fraud Protection Automate Investments Lockbox Principal Banking Correspondent Banking Investment & Trust Login. Personal Checking Essential Checking Classic Checking Reward Me Checking Loyalty Checking Savings Savings Loyalty Savings Money Market Certificates of Deposit ICS and CDARS Safe Deposit Boxes Loans Personal Loans Home Equity Line of Credit Mortgages Mortgage Interest Rates Mortgage Loan Options Card Services Credit Cards Debit Cards Gift Cards Mobile Wallet Online & Mobile Account Alerts Bill Pay eStatements Mobile Banking Mobile Deposit Online Banking Tutorials Zelle Business Checking Business Checking Community Checking Commercial Analysis Loans & Credit Lines Savings Savings Money Market Investment Solutions Business Services Business Online Banking Business Credit Cards Business Debit Cards Treasury Management Checkmate Deposit ACH Merchant Processing eCorp Online Banking eCorp Mobile Banking Fraud Protection Automate Investments Lockbox Principal Banking Correspondent Banking Investment & Trust.
Channel Account Executive The 20 MSPChannel Account ExecutiveIAWe're looking for a Channel Account Executive who has lived the MSP life - someone who understands what it means to run a help desk at 2am, fight for a renewal, or explain your pricing model to a skeptical owner. We're an operating MSP that has perfected a replicable service delivery model, then opened it up to hundreds of independent MSPs who want to grow faster than they could alone.
Field Service Technician - Saturday-Tuesday - Des Moines, IA GLORYField Service Technician - Saturday-Tuesday - Des Moines, IADes Moines, IARemote$20–$27 / hourShould an agency choose to send unsolicited resumes, Glory reserves the right to review such resumes but will not be held liable for any fees/charges associated with a candidate hire except where a formal written agreement is in place between Glory and the Agency to source candidates for a specific role. Experience repairing high-speed paper handling machines such as check sorters, mail sorters, currency sorters; ATM’s or copier machines experience is preferred.
Now Hiring IT and Telecom Field Technicians Hardy IndustriesNow Hiring IT and Telecom Field TechniciansUrbandale, IowaHardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist. This role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
Deskside Support Engineer Belcan LLCDeskside Support EngineerDes Moines, IAJob Summary: The Deskside Support Engineer provides hands‑on technical support for end‑user devices including laptops, desktops, printers, scanners, and peripheral equipment. This role ensures timely resolution of hardware and software issues, maintains accurate inventory records, and supports the deployment of applications and equipment across the organization.