Customer Service Representative Child Guidance Resource CenterCustomer Service RepresentativeHavertown, PAReception activities including answering incoming & making appointment reminder calls, checking clients in/out for appointments, scheduling appointments, verifying client insurance coverage, maintaining conference room schedules, mail distribution. Mail/email clinical discharge summary forms / risk of closure letters, closure letters, engagement letters to client/legal guardian.
NewRetail Customer Experience Coordinator TJ MaxxRetail Customer Experience CoordinatorLanghorne, PA$14.75–$15.25 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewCustomer Experience Coordinator MarshallsCustomer Experience CoordinatorDoylestown, PA$14.75–$15.25 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewPart Time Customer Experience Coordinator MarshallsPart Time Customer Experience CoordinatorPlymouth Meeting, PA$14.75–$15.25 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewChild Support Call Center Agent Conduent State & Local Solutions, IncChild Support Call Center AgentHightstown, NJRemote$17.50–$18.50Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. The Customer Care Associate will handle inquiries for the New Jersey Department of Human Services Office of Child support and the services it provides via inbound calls.
Customer Care Representative Lennar HomesCustomer Care RepresentativeHamilton, NJ$24.40–$41.23 / hourFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Able to work in excess of eight hours per day, the ability to operate a motor vehicle, climb stairs/ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds, occasionally operate construction equipment.
Customer Care Call Center Supervisor Firstrust BankCustomer Care Call Center SupervisorPAThis role ensures consistent service delivery, operational efficiency, and a world-class customer experience through effective workflow management, quality monitoring, KPI oversight, real-time floor support ("quarterbacking"), and ongoing coaching and development. Please advise Firstrust of any accommodation you require to express an interest in a specific opening by emailing or calling: reasonableaccomdations@firstrust.com or 215-728-8265.
Customer Care Specialist - Call Center ServProCustomer Care Specialist - Call CenterNJRemote$16–$16.50 / hourMust reside and be able to work in Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact customer experience, franchise success, and company performance.
Customer Care II The Guardian Life Insurance Company of AmericaCustomer Care IIPA$31,660–$47,485 / yearThis preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on Guardian's jobs website (Careers at Guardian at https://www.guardianlife.com/careers). If you would like to request an alternative process that does not utilize AI Tools or would like to request a reasonable accommodation, within ten business days of your position application, you must email your request to MyHR@glic.com, making sure to provide your name and job requisition identification number.
Customer Service Manager, Airport Customer Care (Philadelphia, PA, US) American Airlines MexicoCustomer Service Manager, Airport Customer Care (Philadelphia, PA, US)Philadelphia, PAOur 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.
Customer Care Ambassador Parkway Corporation IncCustomer Care AmbassadorPhiladelphia, PAParkway is seeking an experienced Customer Care Ambassador for its Parking-Centric Customer Care Call Center (located at our home office at 150 N Broad St.) The Call Center's main responsibility will be to assist customers across North America, 24/7, with customer service issues they encounter while at Parkway's automated cashier parking facilities. In addition to customer service, the Customer Care Center will have remote video access to sites and will be responsible for responding to alarms stemming from video analytics and other smart devices in Parking facilities and responding according to protocols.
Customer Care Associate, Redi Carpet - Philadelphia, PA HD Supply Holdings IncCustomer Care Associate, Redi Carpet - Philadelphia, PAPAResponds to customer order and quotation requests received via the telephone, e-mail, written, and faxed correspondence within the department service goals. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.
Part- Time Customer Care Representative Movado GroupPart- Time Customer Care RepresentativeNew JerseyMovado Group, Inc. designs, sources, and distributes MOVADO®, MVMT®, OLIVIA BURTON®, EBEL®, CONCORD®, COACH®, TOMMY HILFIGER®, HUGO BOSS®, LACOSTE®, and CALVIN KLEIN® watches worldwide, and operates Movado company stores in the United States. The Customer Service Representative will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues, and directing calls to the managerial team when necessary.
Customer Care Agent Vital Records ControlCustomer Care Agentpaoli, PA$23–$25 / hourData entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Competencies: Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.
Project Coordinator - Customer Care Victaulic CoProject Coordinator - Customer CarePAPerform all quote & order related tasks and service-related activities ensuring accurate, timely and effective handling of customer requirements including documentation and product delivery. Coordination of project delivery requirements utilizing project management and basic expediting skills through product substitution or escalation to Customer Satisfaction.
Collections and Customer Care Specialist hibu,Inc.Collections and Customer Care SpecialistKing of Prussia, PABeat the Traffic: Our 10:00 AM start time lets you completely skip the stressful morning rush hour, gives you your mornings back, and ensures you never work a weekend or late-night holiday shift. Career Longevity: Build your future with an established, stable organization that offers clear pathways for company‑wide advancement, continuous professional development, and meaningful opportunities to grow your career across multiple teams and functions.
Customer Care Representative I Terumo Medical CorpCustomer Care Representative ISomerset, NJ$42,000–$56,000 / yearTMC places a premium on providing customers with world-class products, training and education programs that drive clear economic value, better clinical outcomes and improved quality of life for patients. Terumo Medical Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high-quality medical devices used in a broad range of applications for numerous areas of the healthcare industry.
Global Process Owner (GPO) Customer Care M/W Airgas IncGlobal Process Owner (GPO) Customer Care M/WRadnor, PAThis is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees. Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals.
NewCustomer Care Associate OuterspaceCustomer Care AssociateNew JerseyWere looking for a natural relationship builder who will be comfortable taking on tasks both big and small, from simple order edits to larger, strategic projects. Youll work closely with senior employees at these companies and their customer care representatives to ensure that were meeting all of their needs and are executing against their vision.
Animal Pharmacy Customer Care Specialist - Remote after Training!! Wedgewood PharmacyAnimal Pharmacy Customer Care Specialist - Remote after Training!!New JerseyRemoteYou’ll explore our state-of-the-art laboratories and impressive shipping and warehousing operations while being trained to become a Customer Care Specialist and a registered New Jersey Pharmacy Technician. All Customer Care employees participate in regular shift bids, allowing work schedules to be awarded based on tenure and performance.
Customer Care Agent Star Group LPCustomer Care AgentNewtown, PAYou will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills, along with the ability to interact effectively with both customers and coworkers.
Air Logistics Customer Care Specialist Abacus Solution GroupAir Logistics Customer Care SpecialistMedia, PAWe are known for our supportive culture and long-standing client partnerships; Abacus offers more than just a job—we provide a path to lasting career growth with trusted employers nationwide. This role involves managing client interactions, coordinating air logistics operations, and ensuring seamless customer experiences.
Customer Care Coordinator - Delivery Scheduling I United Seating & MobilityCustomer Care Coordinator - Delivery Scheduling Imontgomeryville, PAKEY RESPONSIBILITIES: Assists customers, referral sources and Numotion team members with Rehab and Aftersale delivery scheduling, enters and maintains accurate data in all applicable order tracking systems. As North America's largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation.
Customer Care Coordinator HB Home ServicesCustomer Care CoordinatorHarleysville, PennsylvaniaAnswer incoming calls for the Home Service Teams to include HVAC, and plumbing service requests, billing issues, agreement enrollment, fuel requests and general customer concerns. Impact customer service experience by problem solving and turning frustrated customers into repeat customers- Creating the 5-star Experience.
Customer Care Administrator - Contract/Temp Essential Utilities IncCustomer Care Administrator - Contract/TempBryn Mawr, PAp>Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines working with customers, to scientists and engineers who help ensure we're delivering reliable water and wastewater services to our communities. Communicates regularly and professionally with management and all service departments, including Customer Operations staff, State Presidents and relevant office personnel as necessary to effectively respond to customer issues and concerns, providing customer service excellence.
Customer Care Manager - State Farm Agent Team Member Eldion Pajollari - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberFeasterville, PAThe Eldion Pajollari Agency is hiring a Customer Care Manager who delivers exceptional service while driving retention, cross-sales, and account growth. You will lead daily service operations while identifying in-book sales opportunities and ensuring coverage conversations translate into measurable growth.
Advisor 1, Car Care Customer Service & Sales AAA Club AllianceAdvisor 1, Car Care Customer Service & SalesEdison, New JerseyAt ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. Previous experience in the automotive industry preferred, or three years relevant experience in a fast paced environment with a proven Sales and Customer Satisfaction record.
Customer Care Manager - State Farm Agent Team Member Stephanie Raieta - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberGlenside, PAThe Stephanie Raieta State Farm Agency is seeking a Customer Care Manager who leads with empathy, organization, and accountability while also being comfortable identifying in-book sales opportunities during service interactions. You will oversee daily service activity, support customer retention, and help ensure policies remain accurate and effective—while confidently recommending additional coverage when it truly benefits the customer.
Customer Care Specialist Almo CorpCustomer Care SpecialistPhiladelphia, PA3+ years of experience in customer operations, eCommerce, or distribution Working knowledge of Order Management Systems (OMS) and ERP environments (e.g., NetSuite, SAP) Strong problem-solving, communication, and organizational skills Proven ability to manage multiple priorities in a fast-paced environment. This position supports B2B customers, retail partners, and internal stakeholders rather than direct consumers, ensuring accurate, timely, and compliant execution of all order- and service-related activities.
Customer Care & Dispute Specialist Schindler Holding LtdCustomer Care & Dispute SpecialistPhiladelphia, PAJoin us as a Customer Care & Dispute Specialist Your main responsibilities OPEN TO CANDIDATES IN THE FOLLOWING AREAS: Philadelphia, Syracuse, and Boston Role Objective The Customer Care and Dispute Specialist is the primary "problem solver" for all invoice discrepancies originating at the territory, site, or customer level. The primary goal is to investigate root causes within the site (Sales, Field Operations, Contract Management, Local Finance) and drive them to a resolution to ensure timely cash flow and minimize DSO (Days Sales Outstanding), as well as ensure customer satisfaction.
Unit Manager, Customer Care Piedmont Airlines, Inc.Unit Manager, Customer CarePhiladelphia, PAEmployment is contingent upon a valid driver's license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. The primary responsibility of the position is to manage the operational activities of the department in accordance with established policies and procedures, in a unit where the focus is on assisting passengers with boarding flights.
Customer Care Representative 17 hourly Raymours Furniture Co IncCustomer Care Representative 17 hourlyMarlton, NJp>https://recruiting.adp.com/portal-upload/RMPOD3WebDocument/2024/6/clientdata_1147511/4/1555/acc87ee8-b0cc-448a-ad13-6442429c04d7.pdf. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns.
U-Box Customer Care Representative (CDL-A) U-HaulU-Box Customer Care Representative (CDL-A)Cinnaminson, NJ$25–$27 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
NewU-Box Customer Care Representative (CDL) U-HaulU-Box Customer Care Representative (CDL)Feasterville, PAThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
Personal Lines Customer Care Professional - Allstate Agency Experience Only! David LiebermanPersonal Lines Customer Care Professional - Allstate Agency Experience Only!Richboro, PennsylvaniaJob DescriptionThe Personal Lines CSR at Allstate Insurance Agency - David Lieberman is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.
NewCustomer Care & Dispute Specialist Schindler Elevator CorporationCustomer Care & Dispute SpecialistPhiladelphia, PA$69,300–$86,600 / yearThe primary goal is to investigate root causes within the site (Sales, Field Operations, Contract Management, Local Finance) and drive them to a resolution to ensure timely cash flow and minimize DSO (Days Sales Outstanding), as well as ensure customer satisfaction. * Cross-Functional Collaboration: with Field Operations, Sales, Contract Management, Fulfillment and Lo-cal Finance to gather necessary evidence to approve or reject customer claims, or to agree on timely reso-lution when it comes to commercial or technical issues, where the FO (Field Operations) is accountable for.
Virtual Customer Care Representative Lennar CorpVirtual Customer Care RepresentativeNJLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Physical & Office/Site Presence Requirements: Able to work in excess of eight hours per day, the ability to operate a motor vehicle, climb stairs/ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds, occasionally operate construction equipment.
Customer Care Representative LennarCustomer Care RepresentativeHamilton, New JerseyLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Able to work in excess of eight hours per day, the ability to operate a motor vehicle, climb stairs/ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds, occasionally operate construction equipment.
AWC Customer Care Coordinator InfuSystem Holdings IncAWC Customer Care CoordinatorAudubon, PAInfuSystem provides the sale, rental, lease and associated supplies, including infusion pumps, nerve blocks for acute pain, nerve block catheters, postoperative pain pumps, central venous catheters, IV pumps, pole-mounted pumps, syringe pumps, enteral pumps, Huber needles, clean room supplies, IV extension tubing, pump tubing, ambulatory pumps, replacement pumps, disposable products, central venous access devices, closed system transfer devices, negative pressure wound therapy vacs, wound vac, and chemotherapy and oncology infusion pumps. Biomedical services include both on-site and depot preventive maintenance, repair and warranty services, ranging from equipment inspections to extensive repairs, including compression device systems, defibrillators, EKG machines, electrosurgical units, external pacemakers, humidifiers, infusion pumps, LCDs, light sources, modules, patient monitors, printers, pulse oximeters, telemetry transmitters and tourniquets - all completed to factory specifications.
Customer Care Associate, Redi Carpet - Philadelphia, PA HD Supply ManagementCustomer Care Associate, Redi Carpet - Philadelphia, PAPhiladelphia, PennsylvaniaResponds to customer order and quotation requests received via the telephone, e-mail, written, and faxed correspondence within the department service goals. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.
Advisor 1, Car Care Customer Service & Sales AAA-Mid-Atlantic, Inc.Advisor 1, Car Care Customer Service & SalesEdison, NJ$24.70–$26.30 / hourp>As an Advisor 1, Car Care Customer Service & Sales for AAA, you'll be the driving force behind our customers' exceptional experience, seamlessly coordinating their vehicle service needs with our skilled technicians in-shop. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers.
Customer Care Coordinator TruGreen Companies L.L.C.Customer Care CoordinatorPA$35,001–$63,002 / yearp>California Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references. Coordinates and resolves customer follow-up requests (CFRs) as a liaison between branches and customers to provide and maintain the highest level of customer service.
Customer Service Rep (Level Care) Blue Cross and Blue Shield AssociationCustomer Service Rep (Level Care)Philadelphia, PARemoteAll participants are expected to be physically present at our 1900 Market Street, Philadelphia office location for a total of Nine (9) days, distributed across Three (3) separate weeks during the 12-week training period. Advises the Supervisor when any of the above accountabilities cannot be performed because of matters beyond the control of the Representatives, such as system, procedural, or administrative errors that indicate a trend.
Bilingual Customer Care Advocate TransUnionBilingual Customer Care AdvocatePA$18.22–$26.44 / hourFor You: Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back. TransUnion Overview: At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers.
Customer Care Advocate TransUnionCustomer Care AdvocatePA$18.22–$26.44 / hourFor You: Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back. TransUnion Overview: At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers.
Customer Care Coordinator TruGreenCustomer Care CoordinatorWarminster Township, PennsylvaniaCalifornia Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references. Coordinates and resolves customer follow-up requests (CFRs) as a liaison between branches and customers to provide and maintain the highest level of customer service.
U-Box Customer Care Representative (CDL) U-Haul International IncU-Box Customer Care Representative (CDL)Edison, NJ$25–$27 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
U-Box Customer Care Representative (CDL A) U-Haul International IncU-Box Customer Care Representative (CDL A)Cinnaminson, NJ$25–$27 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
U-Box Customer Care Representative (CDL-A) U-Haul International IncU-Box Customer Care Representative (CDL-A)NJ$25–$27 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
Customer Care Navigator, ABA services - remote (PA/NJ/DE) Blue Cross and Blue Shield AssociationCustomer Care Navigator, ABA services - remote (PA/NJ/DE)Philadelphia, PARemoteThe ACNs are responsible for serving as a single point of contact for families, ensuring accurate and viable referrals for diagnostic, ABA and other care, outreaching member families, screening for behavioral and medical care management needs, assessing for and providing community resources, educating members regarding benefits and authorization process, coordinating with Autism care managers to ensure support positive member experience, other responsibilities as assigned. Responsible for making outreach calls to member families to educate them around the Autism Case management program, screen for any care management or referrals, support program document collection, and coordinate with the care managers on member and family care needs, Collaborate with network providers to identify appropriate referrals for diagnostic, ABA and specialty care.