293 Results for

Customer Care Jobs in Berea, OH

Jobs

Brooklyn Heights, OH9 days ago

Full-time

li>Generate accurate, detailed sales quotes in TrulinX ERP in response to RFPs, email leads, and inbound calls; document response times in the Sales Quote Tracker. You will work closely with our inside and outside sales team, handle quotes and order management in our TrulinX ERP system, and serve as the go-to resource for customer inquiries, issues, and opportunities..

Mentor, OH30+ days ago

$60,000–$72,000 Per Year

The Supervisor partners with Account Managers, Technicians, Regional Sales Managers, District Service Managers and Area Vice Presidents, to ensure Customer satisfaction. Manages Customer Care Representatives handling IPT and GI Consumables orders, capital accessory orders, inquiries, pricing, availability, and service dispatch.

OH24 days ago

$82,200–$123,200 Per Year

Coaches customer service teams in resolution techniques including identifying problems, leveraging self-service support, using senior representatives and Team Leaders appropriately all in efforts to service customers. Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Hudson, OH17 days ago

Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience.

As a Customer Care Representative in this role, you will be responsible for providing top-notch customer service to clinical engineers in hospital and healthcare clinical settings across North America and internationally.

Hudson, Ohio18 days ago

· PartsSource President and CEO Philip Settimi Named to Top 50 Healthcare Technology CEO List 2025 .

New!

Cuyahoga Falls, OH3 days ago

$18–$20 Per Hour

This individual will serve as a key point of contact for customers, service providers, installers, and internal teams to ensure a seamless customer experience from equipment order through installation, service, and ongoing support.

Position Requirements

1-2 years of customer service, customer support, call center, service coordination, or related experience preferred.

Medina, OH30+ days ago

p>Headquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name.

Budgetary Responsibility: No.

Direct Reports: No.

Indirect Reports: No.

Physical Requirements: The position may involve sitting, standing, driving, and/or movement, the ability to exert a minimal force of up to 50 pounds and occasionally exert up to 80 pounds of minimal force to carry, lift, push, pull, and otherwise move objects.

OH30+ days ago

$19–$20 Per Hour

Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts.

Requirements Competencies: • Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.

Medina, Ohio30+ days ago

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Headquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we’re proud to build homes through our trusted family of brands—including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency —all united under the PulteGroup name.

This Organization Participates in e-Verify.

Cuyahoga Falls, OH30+ days ago

You will oversee daily service activity, support customer retention, and ensure policies remain accurate and effective, while confidently pivoting service conversations into meaningful in-book sales opportunities that benefit the customer. The Meghan MacDonald State Farm Agency is seeking a Customer Care Manager who leads with empathy, organization, and accountability—while also being responsible for meeting monthly in-book sales goals.

Brooklyn Heights, OH24 days ago

Meets one of the following: • 1 year of experience with any of the following: call center support, patient registration, scheduling, assisting health care professionals and patients, and/or utilizing phones and computers to perform customer service duties in a high-volume environment. Assesses calls accurately in order to navigate patient related issues to MHS clinics or escalate to Nurse Triage team.

New!

OH2 days ago

$54,500–$87,300 Per Year

p>CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level.

Identify processes, tools, systems, and behaviors that cause negative impact on efficiency and customer service results, leading to continuous improvement solutions.

Akron, OH30+ days ago

Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve.

New!

Cleveland, OH4 days ago

$24–$26 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

Akron, OH30+ days ago

The analyst collaborates and executes a range of tasks to meet daily operational needs, including contractor onboarding and readiness, assessing coaching and feedback effectiveness, feedback and analysis, supporting internal communication relevant to processes and procedures within Customer Care, and maintaining knowledge resources to improve consistency and adoption. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation''s largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

OH30+ days ago

$35,900–$57,300 Per Year

p>Essential Functions: • Resolve member/beneficiaries or provider routine service inquiries; examples include claims processing, member benefit education, contracting and credentialing requests, and when applicable, eligibility inquiries, and transportation arrangements • Ensure all HIPAA, State and/or Federal requirements/regulations are always adhered to • Research, follow up, and resolve all open/pending issues in a timely manner to ensure member or provider satisfaction • Build and strengthen member or provider relationships by providing quality customer service • Maintain knowledge and understanding of all processes and procedures • Adhere to all departmental and company policies and procedures • Maintain complete and accurate documentation of all of telephone and written communications • Act as a mentor to new hire employees • Perform any other job related instructions, as requested.

CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level.

Streetsboro, OH30+ days ago

p>Digital is responsible for managing and responding to online reviews across multiple platforms, following up with customers, and turning negative experiences into positive outcomes. This role serves as the digital voice of our brand, ensuring customers feel heard and valued while supporting our commitment to exceptional service and reputation management.

Twinsburg, OH24 days ago

This position is responsible for maintaining a high level of customer satisfaction by addressing and administrating commercial issues through the CSR Team that include, but is not limited to: customer inquiries, processing orders, preparing quotes, tracking bids, managing RMA's and resolving billing issues, in accordance with company policies and procedures.

Management of assigned key accounts and/or market segment activity including order, quotation, business development, conflict resolution, order entry, Voice of the Customer, pricing to value, assisting in contract and account program administration, coordinating Production Readiness reviews.

Cleveland, OH30+ days ago

The role is highly cross-functional and partners closely with Care, Fulfillment, Nutrition, and Veterinary teams to resolve nuanced customer needs and ensure a seamless transition into ongoing Care support. Anticipate common early-stage concerns such as appetite changes, stool quality, delivery timing, and subscription adjustments, and address them before they become friction points.

New!

Cleveland, OH5 days ago

$24–$26 Per Hour

Physical Demands:

The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

Akron, OH30+ days ago

Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. The Business Analyst works closely with the various product teams to ensure reporting opportunities on new projects accurately consider the needs of C3 in the design and development phases of the projects.

Cleveland, OH29 days ago

Our Workforce Center impacts local communities through the linkage of underserved job seekers with local employers through our culturally competent job readiness training, case management, national third party certifications, job placements and retention support with a large network of corporate partners. Stays abreast of all industry trainings to remain a subject expert by Identify curricular resources and engaging training materials, facilitator guides and related supporting tools that could aid in the update or creation of new instructional materials.

Mentor, OH30+ days ago

$195,000–$225,000 Per Year

p>Reporting to the Vice President of Customer & Sales Operations, you will own and drive a customer operations ecosystem of approximately 250 associates, orchestrating everything from omnichannel order management and intelligent automation to sales development and strategic enterprise project management.

Required Experience:

15+ years of operational leadership with progressively increasing responsibility, including Director-level experience and a demonstrated track record of customer excellence.

OH12 days ago

Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo.

Click here to view Morley's CCPA Notice for applicants in California: https://info.morleynet.com/ccpa.

OH12 days ago

Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo.

Click here to view Morley's CCPA Notice for applicants in California: https://info.morleynet.com/ccpa.

OH30+ days ago

$17–$31.30 Per Hour

Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Holiday/PTO Requirements: As a 24-hour call center operation, we will treat holidays as normal working business days, unless you have been approved for time off.

New!

Akron, Ohio3 days ago

Remote

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$18 - $18 an hour

Rate for the Customer Service Representative, Level : $18 per hour

$300 Sign-On Bonus

Who We Are

At VIPdesk Connect, we believe brand loyalty is earned with every customer interaction.

VIPdesk Connect is a certified B-Corp, women-owned corporation, and Best Workplace winner committed to team member happiness.

OH30+ days ago

$17–$31.30 Per Hour

Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. 1 year work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications.

OH9 days ago

Remote

Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change.

The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism.

New!

Cleveland, OH4 days ago

p>Share Ticket/Gate Agent (Customer Service Agent) - CLE with LinkedIn Share Ticket/Gate Agent (Customer Service Agent) - CLE with Twitter Share Ticket/Gate Agent (Customer Service Agent) - CLE with Facebook Share Ticket/Gate Agent (Customer Service Agent) - CLE with a friend via email.

Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.

Akron, OH30+ days ago

Years of relevant experience: Minimum 1 year experience in a customer service or call center environment or Minimum 1 year experience in a billing area of a hospital, physician office or other health care setting. Summary: The Patient Billing Customer Service Representative (CSR) is responsible for providing excellent service to patients, families, and other healthcare consumers regarding billing inquiries.

OH8 days ago

Remote

li>

You will support multiple programs using multiple platforms, providing a range of services, including customer service, visit scheduling, customer enrollment, program offering education, tech support, online support, and/or status updates. This isn't your typical call center job - we are an inbound contact center helping utility customers save money, make their homes more energy efficient and help our climate improve through change!

OH30+ days ago

Remote

p>• $17 / hour + $65 / month internet stipend • Compensation Range: Currency: Type: Hourly • Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. You will support multiple programs using multiple platforms, providing a range of services, including:

• Customer service • Visit scheduling • Customer enrollment • Program offering education • Tech support • Online support • Status updates.

North Olmsted, Ohio12 days ago

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Westside Toyota is hiring an Experienced Call Center/ Customer Service Representative .

Participate in team and process training sessions – keeping positive relationships with teammates, sales teams and dealership management.

Cleveland, OH30+ days ago

li>Reads prescriber orders, customer orders, work orders and shipping orders to determine items to be moved, gathered, or distributed. Our Customer Service department is a fast-paced, high-energy environment, youll find yourself challenged and required to use critical thinking every day through a variety of in-person, email and phone conversations.

Cleveland, OH30+ days ago

$15.92–$22.80 Per Hour

Must satisfy ONE of the following: (i) One year of full-time paid experience handling telephone and/or walk-in customers with emphasis on customer service, collections, billing, and/or service complaints in a high-volume business (office) environment required, experience in a utility call center is preferred; OR (ii) Completion of a customer service specialization certification and training program together with one year of full-time paid experience handling telephone and/or walk-in customers with emphasis on customer service, collections, billing, and/or service complaints in a high volume business (office) environment; OR (iii) Completion of any related City of Cleveland apprenticeship program. (NOTE: Not all Examinations consider residency credit in the scoring process) To substantiate a claim for residency points, Applicants must UPLOAD LEGIBLE COPIES of the following: A signed and notarized Residency Affidavit available on the City's website here: https://www.clevelandohio.gov/sites/clevelandohio/files/AffidavitOfResidency0321.pdf.

Westlake, OH30+ days ago

$24–$30 Per Hour

Processes credit memo and RGARMA as required Attend and participates in weekly alignment meetings and monthly department meetings Strong ability to develop and maintain working relationships with other IMCD departments and entities to ensure customer success and satisfaction Ability to be professional with external and internal communications via email and phone Provide support on the floor, address inquiries, and resolve issues within position scope Host virtual office hours and field questions from customer service representatives Advocate policy and process improvements to enhance overall customer and employee satisfaction. Possess excellent customer service skills and the ability to interact with customers and team-members in a professional manner Ability to multitask and switch focus quickly Ability to think independently and be resourceful Deadline-driven, detailed-oriented, and conscientious Must possess good organizational skills and the ability to think strategically Proficient with common computer programs, including Microsoft Office Excellent written and verbal communication skills.

OH30+ days ago

Remote

Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo.

Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude.

OH30+ days ago

Remote

Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo.

Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude.

OH10 days ago

Remote

Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo.

Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude.

Brecksville, OH30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Kyle Hunt - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Before joining State Farm, I spent 12 years as a Purchasing Manager for Sherwin-Williams, which helped shape my leadership style and commitment to professionalism and consistency.

Westlake, OH25 days ago

$12–$13

PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. NVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations.

Cleveland, OH30+ days ago

p>Your role will be:

• Respond to customer questions, explain available services, correct errors, provide pricing information, take orders, develop leads, and sell products and services • Performs Restricted Party Screening for inquiries and orders • Process domestic and export quotes • Process domestic and export orders into SAP-based computer system • Effective, accurate, and efficient processing of all customer requests (quotes, orders, RMAs, rescheduled notices, parts inquiries) • Research spare parts for customers • Call Center team member • Assist Domestic Sales offices, European entities, and Distributors with quotes, orders and inquiries.

Minimum of 2 years of experience in a customer service-related position Experience in manufacturing customer service preferred Proficient in Microsoft Office applications (Outlook, Word, and Excel) Prior order entry and quote experience Prior export order and quote experience Basic export compliance knowledge Prior SAP experience is a plus.

Hudson, Ohio30+ days ago

div>

Keywords: Kids, Children, Child Care, Education, Instruction, Instructor, Teacher, Daycare, Fun Job, Part Time, Growth, Swim, School, Work with Kids, Customer Service, Receptionist, Flexible, Engaging Job, After School Job, Camp, Counselor, Coach, Tutor, Nanny, Babysitter, Water Safety, Lifeguard, Pool Job, Leadership, Rescue, Safety, Fun.

At Goldfish Swim School, we’re not only passionate about building confident, lifelong swimmers — we’re passionate about developing confident, successful team members too.

Cleveland, OH16 days ago
p>AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.

New!
Mayfield Heights, OH2 days ago
Part-time
It is Micro Center’s core promise to take care of our associates and customers which has led to our success over the last 40+ years!.
We are currently seeking self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS.

Avon, OH14 days ago
$11–$13 Per Hour
li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members.

Amherst, OH19 days ago
$14–$16.80 Per Hour
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Avon, OH30+ days ago
$11–$13 Per Hour
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment.

Orange Village, Ohio30+ days ago
Our commitment to quality service and luxurious products makes us a favorite among customers, while our supportive work environment fosters growth and teamwork among employees.
Compensation: $15.00 - $18.00 per hour
.

About the Role:

Join The Woodhouse Day Spa - Cleveland as a Retail Leader, where your passion for sales and customer service will shine.

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Customer Care Jobs in Berea, OH

Customer Service Representative - Industrial Distribution TCH Industries

Supervisor, Customer Care Steris Plc

Team Leader, Customer Care Center NiSource Inc

Customer Care Coordinator PARTSSOURCE, INC.

Customer Care Coordinator - Hybrid PartsSource

Customer Care and Service Specialist EverStaff

Customer Care Manager II PulteGroup Inc

Customer Care Agent Vital Records Control

Division Manager of Customer Care PulteGroup

This Organization Participates in e-Verify.

Customer Care Manager - State Farm Agent Team Member Meghan Macdonald - State Farm Agent

Customer Care Ambassador-Contact Center Brooklyn Hts MetroHealth

Team Lead, Customer Care CareSource

Customer Care Scheduler Operations Signet Jewelers Ltd

U-Box Customer Care Representative (CDL) U-Haul

Associate Business Analyst - Customer Care Support - Fairmont Corporate Center FirstEnergy Corp

Customer Care Specialist I (3/16/26) CareSource

Customer Care Representative Home Genius Exteriors

Customer Care Advocate I, 1st Shift Regal Rexnord Corp

Concierge Specialist (Customer Care Specialist) Sundays for Dogs Inc

U-Box Customer Care Representative (CDL) U-Haul International Inc

Customer Care Business Analyst Signet Jewelers Ltd

Customer Service/ Call Center Instructor The Centers

Vice President, Customer Success and Sales Development Steris Plc

Work at Home Customer Service Advisor (Kentucky residents) Morley Companies, Inc

Work at Home Customer Service Advisor (Indiana residents) Morley Companies, Inc

Customer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST) CVS Health Corp

Customer Service Representative VIPdesk Connect

Bilingual Japanese Customer Service Representative CVS Health Corp

Customer Service Representative- Remote Sharecare Inc

Ticket/Gate Agent (Customer Service Agent) - CLE Delta Air Lines Inc

Patient Billing Customer Service Representative Akron Children's Hospital

Remote Bilingual Customer Support Specialist CLEAResult Consulting, Inc.

Remote Energy Efficiency Customer Support Specialist CLEAResult Consulting, Inc.

Call Center / Customer Service Westside Toyota

Customer Service Specialist Craig Homecare

Customer Service Representative Call Center - Examination City of Cleveland

Customer Service Representative IMCD NV

Proactive Customer Recall Agent (Remote - Kentucky) Morley Companies, Inc

Proactive Customer Recall Agent (Remote - Indiana) Morley Companies, Inc

Proactive Customer Recall Agent (Remote - Alabama) Morley Companies, Inc

Customer Service Representative - State Farm Agent Team Member Kyle Hunt - State Farm Agent

Customer Service Representative PetSuites

Customer Service Representative Fives

Front Desk Customer Service Representative Hudson

Blood Collection Staff - Customer Service American Red Cross Blood Services

RETAIL CUSTOMER SERVICE REPRESENTATIVE / CASHIER Micro Center

Retail Customer Service Team Member The Michaels Companies Inc

Part time Customer Service Manager The Michaels Companies Inc

Retail Customer Service Stocker Early Morning The Michaels Companies Inc

Retail leader with strong emphasis on sales and customer service Cleveland

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