NewCustomer Advocate Specialist I Bilingual (Full Time) Customer Advocate Specialist I / (English/Spanish) Care Navigation/ Call Center (Guest Communications) University of UtahCustomer Advocate Specialist I Bilingual (Full Time) Customer Advocate Specialist I / (English/Spanish) Care Navigation/ Call Center (Guest Communications)South Jordan, UTCorporate Overview: University of Utah Health Hospitals and Clinics is an integrated academic healthcare system with five hospitals including a level 1 trauma center, eleven community health centers, over 1,600 providers, and a health plan serving over 200,000 members. This position provides excellent customer-focused service in a call center by handling inbound and outbound telephone calls supporting patient scheduling, provider messaging, and general operator services functions.
NewCustomer Advocate Specialist I (Full Time) Care Navigation Call Center (Guest Communications) University of UtahCustomer Advocate Specialist I (Full Time) Care Navigation Call Center (Guest Communications)South Jordan, UTCorporate Overview: University of Utah Health Hospitals and Clinics is an integrated academic healthcare system with five hospitals including a level 1 trauma center, eleven community health centers, over 1,600 providers, and a health plan serving over 200,000 members. This position provides excellent customer-focused service in a call center by handling inbound and outbound telephone calls supporting patient scheduling, provider messaging, and general operator services functions.
Customer Care Expert SLC Select Portfolio Servicing IncCustomer Care Expert SLCSalt Lake City, UTThe Customer Care Expert (CCE) is responsible for providing solutions via excellent personalized service and support in a courteous and professional manner to customers throughout the life of the mortgage account, during inbound and outbound telephone discussions. Handle customer calls professionally, efficiently and effectively, by utilizing active listening skills, and providing timely and accurate information while delivering exceptional customer service.
NewDirector, Customer Care ZAGGDirector, Customer CareMidvale, UtahHands-on experience with AI/automation in customer support (chatbot or voice bot deployment, deflection/containment measurement, escalation design) such as Decagon, Zendesk AI, Intercom Fin, or comparable platforms. Build and maintain the headcount rightsizing model, adjusting staffing levels on a defined cadence as volume and actual deflection rates change.
Customer Care Associate 1-800 Contacts IncCustomer Care AssociateSalt Lake City, UTWork on Customer requests involving expiration dates on lenses, lot numbers, adjusting shipments for customer needs, and processing Saturday deliveries. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Customer Care Representative I Richmond American Homes of Oregon IncCustomer Care Representative ISalt Lake City, UTDrawing on Sekisui House''s unparalleled history and superior service, we commit ourselves to a future where people around the world can live joyful lives in homes that are safe, secure, stylish and comfortable. Work is generally performed in a combination of office, model home, and field environments, including occupied homes, completed homes, and active construction sites.
Customer Care Representative II Richmond American Homes of Oregon IncCustomer Care Representative IISalt Lake City, UTThe Sekisui House U.S. team is a proud builder of the SHAWOOD, Richmond American Homes, Woodside Homes, Holt Homes, Hubble Homes, and Chesmar Homes brands. Drawing on Sekisui House''s unparalleled history and superior service, we commit ourselves to a future where people around the world can live joyful lives in homes that are safe, secure, stylish and comfortable.
Customer Care Associate AMD LasersCustomer Care AssociateWest Jordan, UTFull timeHelp our customers resolve issues and gain their trustPlay a key role in our team dynamic and cultureSupport customers throughout North AmericaServe as a point of contact for customer and distribution account management. AMD has more than 200 patents and multiple innovative products used by dentists everyday for easier, faster, and better patient care.
Technical Customer Care Specialist I (Dealertrack DMS) COX CORPORATE SERVICES INC.Technical Customer Care Specialist I (Dealertrack DMS)SALT LAKE CITY, UTRemote$16.59–$24.86 / hourKey Responsibilities * The Technical Customer Care Specialist will be responsible for routine customer questions relating to product usage, as well as technical support issues relating to the Dealertrack family of products * Handle routine customer questions relating to product usage, as well as technical support issues * Maintains expert-level knowledge of Dealertrack Solutions and Products * Develops and maintains strong technical expertise in Dealertrack products and those devices and platforms upon which the products function * Accurately logs all customer information in the CRM customer ticketing system * Adhere to corporate objectives for ticket processing and associated support service level agreements for response time and ticket closure * Follow-up skills * Ability to handle and respond to multiple open issues * Able to work independently with little direction and multi-task and handle various tickets at once while being extremely productive and timely * Ability to work required shifts both independently and within a team organization * Facilitate communication from Support Team to other departments as needed to complete Cases Qualifications Minimum- * High School Diploma/GED * Generally, less than 2 years of experience * Ability to troubleshoot and document issues related to system performance and functionality. This is a REMOTE role that is LOCATION SPECIFIC: The individual can work remotely but needs to be within a commutable distance (25 miles or less) to one of the following Cox Automotive hub locations: 6240 Sprint Pkwy Overland Park, KS 224 Valley Creek Blvd Suite 400 Exton, PA 1 Howard St. Burlington, VT 6305 Peachtree Dunwoody Rd.
Customer Care Representative iraLogix, Inc.Customer Care RepresentativeSalt Lake City, UTThe essential responsibilities and duties for this position include, but are not limited to, the following: Provide service and technical support to retirement investment customers, including guidance on IRA account activity, wealth management processes, and recordkeeping requirements. Manage inbound and outbound communications (phone, live chat, email) with customers, ensuring timely and accurate responses to IRA-related and account recordkeeping questions.
Customer Care Specialist Republic Services, Inc.Customer Care SpecialistLayton, UTPOSITION SUMMARY: The Customer Care Specialist is a customer experience subject matter expert, and with general direction and supervisor oversight, as well as in-depth knowledge of Company services and processes, is responsible for processing and resolving escalated customer requests that are complex in nature in a timely, accurate, and customer-focused manner. Republic has partnered with renewable gas developers to construct Renewable Natural Gas (RNG) plants at our landfills, expanding beyond the 77 projects we currently have to make progress towards our goal to beneficially reuse 50% more biogas by 2030 (2017 baseline year).
Customer Care Representative II Sekisui House U.S.Customer Care Representative IISalt Lake City, UtahFull timeDrawing on Sekisui House's unparalleled history and superior service, we commit ourselves to a future where people around the world can live joyful lives in homes that are safe, secure, stylish and comfortable. Work is generally performed in a combination of office, model home, and field environments, including occupied homes, completed homes, and active construction sites.
Customer Care Representative I Sekisui House U.S.Customer Care Representative ISalt Lake City, UtahFull timeDrawing on Sekisui House's unparalleled history and superior service, we commit ourselves to a future where people around the world can live joyful lives in homes that are safe, secure, stylish and comfortable. Work is generally performed in a combination of office, model home, and field environments, including occupied homes, completed homes, and active construction sites.
U-Box Customer Care Representative (Cdl) U-HaulU-Box Customer Care Representative (Cdl)Salt Lake City, UTPhysical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted. Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or chemicals.
NewCashier (Good4u Customer Care) Natural Grocers by Vitamin Cottage, Inc.Cashier (Good4u Customer Care)Heber City, UTFrom stocking, greeting and cashiering, to promoting special events, and our one-of-a-kind Nutrient to Know About program, you will have the opportunity to use your people skills, passion for talking and learning about nutrition, energy, and excitement in this multifaceted entry-level position. A Natural Grocers Good4U Crew Member plays a critical role in helping Natural Grocers be the most awesome place possible where food quality actually matters, affordability is a must and health is what we are buzzing about.
Customer Care Coordinator – Travel Services ExcitingtravelnowCustomer Care Coordinator – Travel ServicesTooele, UtahWe are seeking a Customer Care Coordinator who is passionate about delivering excellent service and building positive client relationships. In this role, you will help guide travelers through the planning process while ensuring each client receives attentive, professional support.
Customer Care Agent Ashley Furniture Industries IncCustomer Care AgentSalt Lake City, UTAdditionally, Customer Care Agents handle sending time frame communication, managing complex cases, communicating with customers regarding delivery complications at load out, supporting retail store teams, and maintaining proactive customer communication throughout the delivery and recovery journey. These agents manage a demanding multi-channel workload that includes serving as the primary point of contact for all "hot" deliveries-any delivery that was not landed 100% and requires customer recovery.
Customer Care Specialist (Registrar Focus) Girl Scouts of UtahCustomer Care Specialist (Registrar Focus)Salt Lake City, UTYou'll help create seamless experiences for thousands of girls and volunteers while building skills that can launch a career in operations, customer experience, nonprofit leadership, or project management. OUR COMMITMENT TO DIVERSITY, EQUITY, INCLUSION, AND RACIAL JUSTICE: Girl Scouts of Utah embraces a pluralistic movement committed to understanding our similarities and differences, building relationships, and promoting a dialogue of acceptance and respect.
Customer Care Specialist (Registrar Focus) GIRL SCOUTS OF UTAHCustomer Care Specialist (Registrar Focus)Salt Lake City, UTYou'll help create seamless experiences for thousands of girls and volunteers while building skills that can launch a career in operations, customer experience, nonprofit leadership, or project management. OUR COMMITMENT TO DIVERSITY, EQUITY, INCLUSION, AND RACIAL JUSTICE: Girl Scouts of Utah embraces a pluralistic movement committed to understanding our similarities and differences, building relationships, and promoting a dialogue of acceptance and respect.
U-Box Customer Care Representative (CDL) U-Haul International IncU-Box Customer Care Representative (CDL)Clearfield, UTThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.