Overnight Customer Care Supervisor Roto-Rooter Services CompanyOvernight Customer Care SupervisorLombard, Illinois$23–$26 / hourPreparing reports and analyzing call center data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction. Throughout our 86 years in business, we've learned that service training, and the military structure veterans are used to, are a good fit at our company.
Overnight Customer Care Supervisor Roto-Rooter Group IncOvernight Customer Care SupervisorLombard, IL$23–$26 / hourPreparing reports and analyzing call center data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction. Throughout our 86 years in business, we''ve learned that service training, and the military structure veterans are used to, are a good fit at our company.
Customer Care Associate NTT DATA Group CorpCustomer Care AssociateChicago, ILRemoteResponsibilities: Previous life insurance industry experience that required knowledge of life insurance and annuity policies where you handled calls from policy holders inquiring about payments, policy information, or claims to support callers with various questions on different life insurance products. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses.
Customer Care Specialist R B PEST SOLUTIONS INCCustomer Care SpecialistChicago, ILIn this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. Use best practices in customer service techniques to develop rapport and build relationships with customers.
Customer Care Associate II (USABlueBook) - Waukegan, IL HD Supply Holdings IncCustomer Care Associate II (USABlueBook) - Waukegan, ILChicago, IL$19.62–$23.65 / hourUSABlueBook was founded in 1991 when a certified operator, realizing there was no single-source supplier to meet all of this product needs, decided to start a company that would do just that. Individual base pay is determined based on a variety of elements including market data, experience, skills, internal equity and other factors.
Customer Care Manager Covista IncCustomer Care ManagerLisle, IL$60,000–$63,000 / yearThe Manager, Customer Care oversees the daily operations of a customer service team that provides front line customer and technical support and is responsible for improving the online service model each quarter via email, phone, and live chat. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.
Customer Care Agent - AmTrav TravelPerk S.L.Customer Care Agent - AmTravChicago, ILAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.
Customer Care Coordinator - Order Experience I United Seating & MobilityCustomer Care Coordinator - Order Experience ILombard, ILMaintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based on open dialogue, active listening and ongoing definitive actions. KEY RESPONSIBILITIES: § Assists customers with new equipment requests, obtains demographics, enters and maintains accurate data in order processing system while progressing orders through to completion.
Customer Care Operations (ORD) Xpress Global Systems, LLCCustomer Care Operations (ORD)Franklin Park, IllinoisFull timeRespond to internal and external customer inquiries; assist will call customers; prepare operations reports and perform systems data entry, with the ability to be a part of a fast-paced team environment, where there is a strong emphasis on quality of service/multi-tasking, accountability, and conflict resolution, and being a part of a dynamic culture in a progressive industry. As the EMPLOYER OF CHOICE , are looking for a hardworking, intelligent person with a relentless dedication to safety, quality, and customer service to join us as a Customer Care Operations.
Service Customer Care Representative Rod Baker FordService Customer Care RepresentativePlainfield, IllinoisWe are looking for a Service Customer Care Representative who enjoys helping others, creating positive experiences, and making each guest feel valued. If you love connecting with people and want to be part of a team that feels like family, we would love to meet you!
Overnight Customer Care Agent - AmTrav TravelPerk S.L.Overnight Customer Care Agent - AmTravChicago, ILAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.
Customer Care & Sales Specialist CrosswayCustomer Care & Sales SpecialistWheaton, IllinoisCommitment to the Crossway publishing ministry and vision, as summarized in the following statement of purpose: By God’s grace: (a) to bring men, women, and children to Christ as their Lord and Savior; (b) to help individual Christians and the church grow in knowledge and understanding of the Bible and the Christian life; (c) to bear witness to God’s Truth, Beauty, and Righteousness, and the Lordship of Christ in every area of life; and (d) to glorify our Lord and Savior Jesus Christ in every way. Key responsibilities include being resourceful and proactive in assisting customers to identify suitable products, along with effective time management and prioritization skills.
Sr Manager - Customer Care Technology United Airlines IncSr Manager - Customer Care TechnologyChicago, IL$140,600–$183,108 / yearThis position will collaborate cross functionally with our business partners and other technology teams to design, develop and integrate user interfaces and services that meets the business needs. Experience managing large scale cross-functional teams or complex initiatives with demonstrated ability to influence senior management and key stakeholders.
Customer Care Coordinator NumotionCustomer Care CoordinatorLombard, ILFull timeMaintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based on open dialogue, active listening and ongoing definitive actions. From manual and powered wheelchairs to disposable medical supplies that serve unique medical and functional needs, we are improving the lives of people with disabilities by enabling them to actively participate in everyday life.
Customer Care & Dispute Specialist Schindler Holding LtdCustomer Care & Dispute SpecialistChicago, ILJoin us as a Customer Care & Dispute Specialist Your main responsibilities OPEN TO CANDIDATES IN THE FOLLOWING AREAS: Chicago and Minneapolis Role Objective The Customer Care and Dispute Specialist is the primary "problem solver" for all invoice discrepancies originating at the territory, site, or customer level. The primary goal is to investigate root causes within the site (Sales, Field Operations, Contract Management, Local Finance) and drive them to a resolution to ensure timely cash flow and minimize DSO (Days Sales Outstanding), as well as ensure customer satisfaction.
Customer Care Specialist Mercedes Benz Of Orland ParkCustomer Care SpecialistOrland Park, IllinoisPhysical Demands: While performing the duties of this job, the employee is regularly required to sit, and talk or hear; frequently required to use hands to finger, handle or feel; occasionally required to stand, walk, reach with hands and arms; and stoop, kneel, crouch or crawl; must occasionally lift and/or move up to 20 pounds; specific vision abilities required by this job include close vision. Fields Mercedes Benz of Orland Park is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers!
Customer Care Representative iMPact Business GroupCustomer Care RepresentativeChicago, ILDetermine charges for services requested, collaborate with Corporate Accounts Receivable for collection payments, and/or arrange for billing. Engage, interact, and respond in a prompt, accurate, courteous, and poised manner to encourage positive business relationships.
Customer Care Area Manager Lennar CorpCustomer Care Area ManagerPlainfield, IL$65,007.38–$120,395 / yearLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Requires the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.
Customer Care Representative 1 Johnson Service GroupCustomer Care Representative 1Naperville, ILManage day-to-day relationships with key internal stakeholder groups/departments and state and local agencies by building and maintaining healthy relationships that foster new or improved opportunities to better serve customers . In addition, this candidate will foster and maintain relationships with local community action agencies, and other key internal and external stakeholders focused on the same mission of increasing affordability solutions for economically vulnerable communities in need.
Customer Service Representative - Respiratory / Home Care Respire Homecare ServicesCustomer Service Representative - Respiratory / Home CareElmhurst, IL$18–$21 / hourRespire Homecare Services provides comprehensive, compassionate, and personalized home care services for patients and their families by fostering an environment that balances both the needs of our employees and the needs of the company through open communication, teamwork, trust, and mutual respect. This role ensures patients receive respiratory equipment and support by managing inquiries, processing orders, verifying documentation, and coordinating timely service delivery.
Customer Care Team Lead Bilingual Spanish PLSCustomer Care Team Lead Bilingual SpanishOak BrookThe Customer Care Team Lead is instrumental in enhancing the customer experience by providing high quality service at every interaction and ensuring customer inquiries are being handled appropriately, while working in a dynamic, fast-paced environment. Experience working in a fast-paced environment with demonstrated ability to manage multiple competing tasks, and ability to complete all work accurately and in a timely manner.
Customer Care Desk Associate Blain's Farm & FleetCustomer Care Desk AssociateBourbonnais, ILThe Customer Care Desk Associate would run the store phone/switchboard and assist customers with returns, questions, complaints, and directions around the store, along with other assigned duties that would ensure that the customer has an efficient, pleasant shopping experience. Associates hired into a full-time role will become eligible for the following benefits effective their 91st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc.
Research Services Customer Care Representative Merieux NutriSciences CorpResearch Services Customer Care RepresentativeILThe incumbent maintains frequent contact with management and personnel in customer care, labs, project managers and technical sales to obtain information and status updates in an effort to meet or exceed customer expectations. Accountable for accurate account setup and responsible for setting up programs and testing information in the laboratory information management system (LIMS) / CRM / ECN /myMXNS and any other system set ups critical to customer management.
Customer Care Representative Bilingual Preferred PLSCustomer Care Representative Bilingual PreferredOak BrookThe Customer Care Representative is instrumental in enhancing the customer experience by providing high-quality service at every interaction and ensuring customer concerns are being handled appropriately while working in a dynamic, fast-paced environment. Experience working in a fast-paced environment with demonstrated ability to manage multiple competing tasks, and ability to complete all work accurately and in a timely manner.
Customer Care AI Program Lead Ulta Beauty, Inc.Customer Care AI Program LeadBolingbrook, IllinoisWe bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Partner with engineering, product, and Customer Care operations to identify and prioritize guest and agent journeys that should be automated: support the design, launch, and optimization of new AI workflows across digital support channels ensuring to ensure new AI.
BDC Customer Care Specialist Thomas Nissan of JolietBDC Customer Care SpecialistJoliet, IllinoisThis is a great opportunity for individuals with experience in customer service, call centers, appointment setting, collections, hospitality, retail sales, or any position that requires strong communication skills. Thomas Nissan of Joliet is actively hiring Business Development Representatives (BDC) to help support our rapidly growing sales department.
Customer Care Advisor First Busey CorpCustomer Care AdvisorJoliet, IL$19–$21 / hourBusey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place.
Customer Care Agent Ashley Furniture Industries IncCustomer Care AgentRomeoville, ILAdditionally, Customer Care Agents handle sending time frame communication, managing complex cases, communicating with customers regarding delivery complications at load out, supporting retail store teams, and maintaining proactive customer communication throughout the delivery and recovery journey. These agents manage a demanding multi-channel workload that includes serving as the primary point of contact for all "hot" deliveries-any delivery that was not landed 100% and requires customer recovery.
Senior Specialist - Customer Care WESCO International IncSenior Specialist - Customer CareChicago, ILLiaison between Sales, Operations, Inventory Management, and Accounts Payable team to research and resolve payables issues and communicate resolution back to Accounts Payable team. Effectively organize and manage large volume of discrepancies across numerous branches, interfacing with employees in the field, and escalating timely to field management as necessary.
Customer Care AI Program Lead Ulta Beauty IncCustomer Care AI Program LeadBolingbrook, ILWe bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Partner with engineering, product, and Customer Care operations to identify and prioritize guest and agent journeys that should be automated: support the design, launch, and optimization of new AI workflows across digital support channels ensuring to ensure new AI.
Overnight Customer Care Agent - AmTrav PerkOvernight Customer Care Agent - AmTravChicago, IllinoisIn practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull people away from the work only they can do - so you can focus on relationships and outcomes. All official communication from Perk will always come from email addresses ending in @ perk.com or @ externalperk.com , our verified social media channels, or recruiters listed on our official LinkedIn page.
EMS Customer Care Coordinator Paramedic Billing ServicesEMS Customer Care CoordinatorElmhurst, Illinois$22–$26 / hourFull timeThe EMS Customer Care Coordinator is responsible for working directly with clients and customers to ensure a positive experience. Tracking and prioritizing customer issues while employing one-step resolution practices for clients and patients through open lines of communication.
Bilingual Customer Care Advocate TransUnionBilingual Customer Care AdvocateChicago, PennsylvaniaFor You : Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back. At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good , which empowers our people to grow, innovate and contribute to a better future for our communities and customers.
Customer Care Representative Associate II Chamberlain GroupCustomer Care Representative Associate IIOak Brook, IllinoisPowered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. You will assist partners by providing product information, processing orders, and problem-solving with a sense of urgency to deliver a great customer experience.
Customer Care Advocate TransUnionCustomer Care AdvocateChicago, PennsylvaniaFor You : Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back. At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good , which empowers our people to grow, innovate and contribute to a better future for our communities and customers.
Customer Care myQ Community - Coordinator Chamberlain GroupCustomer Care myQ Community - CoordinatorOak Brook, IllinoisTrack and analyze SME support questions and issues by Customer Care Representatives and Customer type; identify areas for improvement and continues education. (ii) Ensure accurate billing of all myQ Business subscriptions (iii) Track trends to provide insights on process changes that will improve overall Customer Experience.
U-Box Customer Care Representative (CDL) U-Haul International IncU-Box Customer Care Representative (CDL)Alsip, IL$18–$33.60 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
Customer Care Advisor Circle Internet Financial LLCCustomer Care AdvisorChicago, ILRemote$29.50–$41 / hourCircle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. What you'll be responsible for: You'll be a part of a truly amazing team of people working directly with customers around the world, helping them to utilize the full potential of Circle while providing an outstanding customer experience with every interaction.
Overnight Call Center Customer Service Representative Roto-Rooter Group IncOvernight Call Center Customer Service RepresentativeLombard, IL$17–$19 / hourRoto-Rooter offers excellent career paths for military veterans and personnel who are planning to transition into new civilian professions. Obtain key information from the customer while expressing empathy, a sense of urgency and confidence that they called the right company, and we will solve their plumbing problems.
Overnight Call Center Customer Service Representative Roto-Rooter Services CompanyOvernight Call Center Customer Service RepresentativeLombard, Illinois$17–$19 / hourRoto-Rooter offers excellent career paths for military veterans and personnel who are planning to transition into new civilian professions. Obtain key information from the customer while expressing empathy, a sense of urgency and confidence that they called the right company, and we will solve their plumbing problems.
Call Center Remote Customer Service Representative Vimo, Inc.Call Center Remote Customer Service RepresentativeILRemoteVimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.
IL Call Center Remote Customer Service Representative Vimo, Inc.IL Call Center Remote Customer Service RepresentativeBourbonnais, ILRemoteVimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.
Claims Customer Service Representative II (Remote) American Medical AssociationClaims Customer Service Representative II (Remote)Chicago, ILRemote$23.63–$30.83 / hourAn employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration, geographical location, as well as candidate qualifications, such as skills, education, and experience. AMA Insurance (AMAI) offers life, health and disability insurance at affordable and exclusive rates to help doctors achieve a healthy and secure financial future.
Customer Service Representative II (Remote) American Medical AssociationCustomer Service Representative II (Remote)Chicago, ILRemote$23.63–$30.83 / hourResponds to inbound and written correspondence for all insurance products offered by AMA Insurance, and TPA Business lines in a manner that will retain current certificate holders, increase our customer base and promote AMA membership. This role supports customer experience goals and meets or exceeds expectations for routine and specialized sales, claims, and service support for AMA physician and Third Party Administration (TPA) business lines.
NewHealthcare Customer Service Representative Wolcott, Wood and Taylor Inc.Healthcare Customer Service RepresentativeChicago, ILExperience should also demonstrate the use of effective communication skills with patients and staff; demonstrate proper telephone techniques and etiquette; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Working knowledge of insurance billing requirements, UB04 and HCFA 1500 claim forms, EOBs, Workers' Compensation, Personal Injury, HMOs, PPOs, MCO, Medicare, Medicaid and compliance program regulations.
NewHealthcare Customer Service Representative Wolcott, Wood and TaylorHealthcare Customer Service RepresentativeChicago, IllinoisExperience should also demonstrate the use of effective communication skills with patients and staff; demonstrate proper telephone techniques and etiquette; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Working knowledge of insurance billing requirements, UB04 and HCFA 1500 claim forms, EOBs, Workers’ Compensation, Personal Injury, HMOs, PPOs, MCO, Medicare, Medicaid and compliance program regulations.
Customer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST) CVS Health CorpCustomer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST)IL$17–$31.30 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. This role provides advocate care to assist the member with a clear path to care, claims understanding and resolution and educates the member with online resources.
Customer Service Team Lead Goldbelt IncorporatedCustomer Service Team LeadChicago, IL$110,000–$130,000 / yearSummary: The General Services Administration (GSA) is seeking call center services to support the GSA Office of Fleet Management, offering program assistance and instruction to GSA Fleet Management Federal customers under the GSA Short-Term Rental (STR) Program. Primary work location is 230 South Dearborn Street, Suite 3800, Chicago, IL 60604; however, work may be performed remotely or at an alternate approved location based on government direction or operational needs, up to five days per week.
Customer Service Representative Mintex IncCustomer Service RepresentativeChicago, ILJob Responsibilities: Understand and meet performance metrics: Demonstrate a strong understanding of call center Key Performance Indicators (KPIs), including but not limited to call volume, call quality, average handle time, response time, first call resolution, and customer satisfaction, and consistently meet or exceed daily, weekly, and monthly targets. Candidates approved for remote work must meet the following additional requirements to ensure productivity, data security, and a professional work environment: Secure and private workspace free from noise, distractions, and interruptions during working hours.
Spanish Bilingual Remote Customer Service Representative Vimo, Inc.Spanish Bilingual Remote Customer Service RepresentativeJoliet, ILRemoteVimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.