French Bilingual Customer Care Representative (Hybrid in Dearborn) TTECFrench Bilingual Customer Care Representative (Hybrid in Dearborn)Dearborn, MIManeuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including: · Utilizing available resources to accurately respond to customer inquiries through appropriate channels. · Achieve ‘world-class’ service with each member where ‘world-class’ is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional while educating the customer on client products and services.
Customer Care Representative TTECCustomer Care RepresentativeDearborn, MIManeuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including: o Utilizing available resources to accurately respond to customer inquiries through appropriate channels. · Achieve ‘world-class’ service with each member where ‘world-class’ is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional while educating the customer on client products and services.
Customer Care Representative I Marketing TTECCustomer Care Representative I MarketingDearborn, MIThe Marketing and Vehicle Ordering Processing Center (VOPC) program is a division of the Marketing and Communications Center (MCC), which is the primary contact center for North America Ford and Lincoln Mercury dealers on Contest and Incentive Programs. In addition, The Vehicle Order Processing Center (VOPC) provides support to all North American Ford and Lincoln dealers on all of their retail vehicle ordering, scheduling and shipping needs.
NewReBath - Call Center Agent Bathworks IncReBath - Call Center AgentRochester Hills, MI$15–$19 / hourFull timeShowcase your reporting skills, providing regular reports on your lead generation and appointment-setting adventures. Friendly, enthusiastic, and customer-service oriented Goal-oriented and ready to achieve stellar results.
Bilingual Spanish Customer Service Representative TTECBilingual Spanish Customer Service RepresentativeDearborn, MIAs a Bilingual Spanish Customer Service Representative working onsite in Allen Park, Michigan , you’ll be part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of our award-winning, people-first culture. As a trusted resource and problem solver, you'll deliver exceptional customer service through an innovative new program that connects with consumers using their preferred communication method—including phone, video chat, and online messaging.
Concierge Customer Service Representative TTECConcierge Customer Service RepresentativeDearborn, MI$16–$22 / hourAs a Concierge Customer Service Representative (specializing in the automotive industry) working onsite in Allen Park, Michigan , you’ll be part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of our award-winning, people-first culture. In this dynamic role, you’ll deliver exceptional service and specialized guidance while helping shape a first-of-its-kind experience that connects users through a modern social media platform—via phone, video chat, or online chat.
Customer Service Representative TTECCustomer Service RepresentativeDearborn, MIThe Customer Service Representative plays a key role in building trust and delivering exceptional support as a knowledgeable expert on an innovative new program designed to empower consumers with mobility challenges. As a Customer Service Representative working onsite in Allen Park, Michigan , you’ll be part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of our award-winning, people-first culture.
NewCustomer Experience Coordinator MarshallsCustomer Experience CoordinatorAuburn Hills, MI$15.25–$15.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Retail Customer Experience Coordinator MarshallsRetail Customer Experience CoordinatorNovi, MI$15.25–$15.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewConsumer Contact Center Professional I BC ForwardConsumer Contact Center Professional IFarmington Hills, MIContractorThe ideal candidate will have experience in customer service and call center operations and a proven ability to resolve customer inquiries during first contact while educating customers on bank products and self-service channels . With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Customer Care Servicing Specialists United Wholesale MortgageCustomer Care Servicing SpecialistsPontiac, MichiganFull timeFree membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court. All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.
NewCustomer Care Representative TTEC Holdings IncCustomer Care RepresentativeDearborn, MIManeuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including: o Utilizing available resources to accurately respond to customer inquiries through appropriate channels. Achieve 'world-class' service with each member where 'world-class' is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional while educating the customer on client products and services.
NewBilingual French Customer Care Representative - Hybrid TTEC Holdings IncBilingual French Customer Care Representative - HybridDearborn, MIManeuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including: Utilizing available resources to accurately respond to customer inquiries through appropriate channels. Achieve 'world-class' service with each member, where 'world-class' is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional while educating the customer on client products and services.
Bilingual Polish Customer Care Specialist – Healthcare Support Team MyCareer+Bilingual Polish Customer Care Specialist – Healthcare Support TeamSouthfield, MichiganWe are seeking a compassionate, customer-focused, and highly organized Polish-Speaking Call Center Specialist to join our growing healthcare support team. This position is ideal for someone who thrives in a fast-paced, high-volume call center environment and is passionate about helping people navigate their healthcare journey with empathy and professionalism.
Sea Logistics Operational & Customer Care ProLogistixSea Logistics Operational & Customer CareDetroit, MIFull timep>The Sea Logistics Customer Care Specialist plays a key role in supporting customers by providing accurate information, addressing inquiries, and resolving concerns. Additionally, they manage a personal portfolio of house accounts as an account owner, maintaining strong customer relationships and driving engagement.
Customer Care Servicing Specialists United Wholesale Mortgage LLCCustomer Care Servicing SpecialistsPontiac, MIAccepting incoming calls from all clients • Making outbound calls to clients • Responding to emails from clients • Working various reports as assigned • Aiding and overseeing our sub-servicer • Cross-training to learn other areas of our Servicing team. All it takes is exceptional client service skills and a love of talking - this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.
Customer Care Manager - State Farm Agent Team Member george almaliky - State Farm AgentCustomer Care Manager - State Farm Agent Team Membersouthfield, MISeeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference.
Animal and Customer Care Associate - Detroit The Michigan Humane SocietyAnimal and Customer Care Associate - DetroitDetroit, MIThe ACC Associate performs core adoption center work, including processing adoptions and assisting with intakes and euthanasia requests, while providing the highest quality of care for both the people and animals at our shelters. For over 140 years, Michigan Humane has been providing compassionate care and advocacy for animals in need, including rescue, rehabilitation, and adoption services.
Animal and Customer Care Associate - Westland The Michigan Humane SocietyAnimal and Customer Care Associate - WestlandWestland, MIThe ACC Associate performs core adoption center work, including processing adoptions and assisting with intakes and euthanasia requests, while providing the highest quality of care for both the people and animals at our shelters. For over 140 years, Michigan Humane has been providing compassionate care and advocacy for animals in need, including rescue, rehabilitation, and adoption services.
NewCustomer Care Specialist Vitality Group International, Inc.Customer Care SpecialistDetroit, MI$34,320We are looking for a Customer Care Specialist who will be responsible for providing excellent customer service support by quickly and accurately processing and directing submissions verbally. Maintain and continue to develop knowledge of the Vitality program and identify areas in need of improvement to better our members’ experience.
Customer Care Coordinator InfuSystem CareerCustomer Care CoordinatorRochester Hills, MichiganInfuSystem provides the sale, rental, lease and associated supplies, including infusion pumps, nerve blocks for acute pain, nerve block catheters, postoperative pain pumps, central venous catheters, IV pumps, pole-mounted pumps, syringe pumps, enteral pumps, Huber needles, clean room supplies, IV extension tubing, pump tubing, ambulatory pumps, replacement pumps, disposable products, central venous access devices, closed system transfer devices, negative pressure wound therapy vacs, wound vac, and chemotherapy and oncology infusion pumps. Biomedical services include both on-site and depot preventive maintenance, repair and warranty services, ranging from equipment inspections to extensive repairs, including compression device systems, defibrillators, EKG machines, electrosurgical units, external pacemakers, humidifiers, infusion pumps, LCDs, light sources, modules, patient monitors, printers, pulse oximeters, telemetry transmitters and tourniquets – all completed to factory specifications.
Program Manager, Customer Care Services ICF International IncProgram Manager, Customer Care ServicesMI$98,614–$167,644 / yearPay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. This role involves direct interaction and coordination across local energy efficiency program implementation teams, the customer care services organization, subcontractors, and client representatives to ensure program goals and client expectations are met or exceeded.
Service Customer Care Representative / Dispatcher Crown Equipment CorporationService Customer Care Representative / DispatcherPlymouth, MIOur global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere. Company Description: Crown Equipment Corporation, one of the worlds largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries.
Customer Care Specialist Thornton & GroomsCustomer Care SpecialistFarmington Hills, MIpointer-events-auto [content-visibility:auto] supports-[content-visibility:auto]:[contain-intrinsic-size:auto_100lvh] R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-scroll-anchor="false" data-testid="conversation-turn-4" data-turn="assistant" data-turn-id="request-WEB:ac501a92-1b71-4b35-8304-bfecc3343c30-1" dir="auto">. ]:pointer-events-auto [content-visibility:auto] supports-[content-visibility:auto]:[contain-intrinsic-size:auto_100lvh] R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-scroll-anchor="false" data-testid="conversation-turn-6" data-turn="assistant" data-turn-id="request-WEB:ac501a92-1b71-4b35-8304-bfecc3343c30-2" dir="auto">.
Director - Customer Care Business Development and Strategy Stellantis NVDirector - Customer Care Business Development and StrategyAuburn Hills, MIThis leader works across Operations, ICT, Legal, Data Privacy, and external partners to identify opportunities, build business cases, secure approvals, and guide initiatives from concept to full adoption. The role drives major transformation programs, evaluates new technologies (including GenAI and automation), and ensures all improvements align with business goals, compliance needs, and measurable performance outcomes.
Customer Care Agent Ashley Furniture Industries IncCustomer Care AgentWarren, MIAdditionally, Customer Care Agents handle sending time frame communication, managing complex cases, communicating with customers regarding delivery complications at load out, supporting retail store teams, and maintaining proactive customer communication throughout the delivery and recovery journey. These agents manage a demanding multi-channel workload that includes serving as the primary point of contact for all "hot" deliveries-any delivery that was not landed 100% and requires customer recovery.
Customer Care Metalworking Tech Support Representative MSC Industrial Direct Co IncCustomer Care Metalworking Tech Support RepresentativeSouthfield, MI$19.12–$30.04 / hourWith more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services.
Customer Care Service Support Coord 3 Johnson Controls International PlcCustomer Care Service Support Coord 3Madison Heights, MIJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
Customer Care Service Support Coord 3 Johnson ControlsCustomer Care Service Support Coord 3Madison Heights, MichiganJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
Customer Care Specialist Full-Time Lucid Group IncCustomer Care Specialist Full-TimeSouthfield, MI$21–$25 / hourAs an Automotive EV Technical Support Specialist, also known as a Customer Care Specialist, you will play a crucial role in assisting customers with technical issues related to their Lucid Motors vehicle hardware and software. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.
U-Box Customer Care Representative (CDL) U-Haul International IncU-Box Customer Care Representative (CDL)Dearborn, MIThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
NewCustomer Service Representative Integra PartnersCustomer Service RepresentativeTroy, MIRemoteFull timeTo WOW our customers, you are driven by providing a best-in-class client experience for all parties both internally and externally, you take great pride in operating in a client-facing environment and value working cross-functionally to deliver innovative client and member-focused solutions. Integra Partners works with hundreds of healthcare providers of durable medical equipment, orthotics and prosthetics to help facilitate the care of thousands of patients per year.
NewCustomer Service Representative-I (Escalations & Self-Pay) - PFS (Remote) Trinity HealthCustomer Service Representative-I (Escalations & Self-Pay) - PFS (Remote)Farmington Hills, MichiganRemoteServes as part of a Customer Service team at an assigned PBS location responsible for ensuring excellent customer satisfaction through timely, accurate and professional follow-up and resolution to customer complaints, problems, issues and general inquiries. Strong interpersonal skills in interacting with internal and external customers, which includes the ability to interpret customer requirements and recommending appropriate actions to satisfy customer needs.
Customer Service Agents Sunroof ExpressCustomer Service AgentsTroy, MI$16–$19We have administered specialty auto glass service programs since 1991, and our experienced team understands the detailed needs of car owners, Insurers, and glass service providers. We strive to always uphold to our 6 core values: Positive Attitude, Personal Integrity, Great Customer Service, Team Oriented, Make Work Fun, and Spark Change.
Customer Service & Scheduling Coordinator Superior Fence and RailCustomer Service & Scheduling CoordinatorWestland, MI$15–$18As our Customer Service & Scheduling Coordinator, you’ll be the first point of contact for our customers: setting the tone for a professional, smooth, and trustworthy experience. At Superior Fence & Rail, our Core Values guide how we hire, lead, solve problems, and serve our customers.
Customer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST) CVS Health CorpCustomer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST)MI$17–$31.30 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. This role provides advocate care to assist the member with a clear path to care, claims understanding and resolution and educates the member with online resources.
Customer Services Specialist Optech, LLCCustomer Services SpecialistFerndale, MIThis position has the following primary objectives with respect to customer relations for all HAP product lines: (1) Provide follow-up and courteous and prompt resolution to member inquiries by conducting thorough investigations and fully educating members and customers; (2) Support corporate and departmental goals, member enrollment activities and product implementations; (3) Research, investigate and resolve service failures. Monitor workflow inbox and outstanding cases to ensure that all inquiries receive an appropriate response in a timely manner; contact members (by phone/or in writing), as needed, to ensure timely resolution and follow-up to inquiry.
Customer Service Representative Heartland Home ServicesCustomer Service RepresentativeWixom, Michigan1-2 years of customer service handling high call volume /Service Titan scheduling experience preferred. We provide our team members with the necessary Personal Protective Equipment (PPE) to keep themselves and our customers safe.
Customer Enhancement Program Management, Process, \u0026 Knowledge Specialist Stellantis NVCustomer Enhancement Program Management, Process, \u0026 Knowledge SpecialistAuburn Hills, MIThe Process & Knowledge Specialist oversees process definition, continuous process improvement, assessments, enhancements to automation, enablement of business processes, and the development, authoring, and publication of associated program management plans and knowledge content in collaboration with various stakeholders including the Customer Enhancement team, Customer Care functions, ICT, 3rd party Contact Center Business Partners, and potentially Technical and/or Program Management External Partners. This role resides within the Business Development and Customer Enhancement team of NA Customer Care and supports the Contact Center and Business Operations in addition to organizational functions with the core responsibility to lead the design and definition enablement and continuous improvement of Customer Care programs ensuring alignment with business objectives, KPIs, customer journey expectations, and digital transformation initiatives.
Remote P&C Licensed Insurance CSR AAA Southern New EnglandRemote P&C Licensed Insurance CSRDetroit, MIRemoteInsurance Customer Sales and Service Representatives explain product features and service advantages to existing and potential customers to promote and sell the various membership and/or insurance products and services to achieve sales production goals. A Day in the Life of an Insurance Customer Sales and Service Rep: Our Insurance Customer Sales and Service Representatives provide service to internal and external customers in a customer-focused, high-volume, fast-paced sales call center environment.
Customer Service Representative - Retail Hart Medical EquipmentCustomer Service Representative - RetailSouthfield, MIFull timeReceives requests from multiple sources (phone, fax, e-Commerce, in-person) and completes necessary process for equipment services. Hart Medical Equipment provides a full range of home care products and support services based on individual needs.
Coordinator, Customer Service Representative Ilitch Holdings, Inc.Coordinator, Customer Service RepresentativeCanton, MIBlue Line Distribution, the in-house distributor for Little Caesars Pizza, has been family owned and operated for over 50 years; and is dedicated to leading customized and innovative food service logistics with safety as a top priority. Your Mission: Under general supervision performs customer service duties to ensure accurate order fulfillment and tracking of all forms and sales materials.
Remote Bilingual Customer Support Specialist CLEAResult Consulting, Inc.Remote Bilingual Customer Support SpecialistMIRemoteYou will support multiple programs using multiple platforms, providing a range of services, including customer service, visit scheduling, customer enrollment, program offering education, tech support, online support, and/or status updates. This isn't your typical call center job - we are an inbound contact center helping utility customers save money, make their homes more energy efficient and help our climate improve through change!
Insurance Agency Customer Service Representative Insurance Center of MonroeInsurance Agency Customer Service RepresentativeMonroe, MI$30,000–$45,000 / yearWith a salary range of $30,000 to $45,000 per year , plus potential bonuses and future opportunities to advance into higher-earning roles, this is more than just a jobits a career path. Were looking for someone who shares our commitment to long-term growth and is ready to invest in their career alongside a team that values hard work, accountability, and mutual success.
NewHome Care Intake and Client Services Coordinator (Remote – Michigan) | Temp-to-Perm Morgan StephensHome Care Intake and Client Services Coordinator (Remote – Michigan) | Temp-to-PermTroy, MichiganRemoteYou will answer inbound calls, gather client information, explain available services, schedule assessments, and connect prospective clients with the appropriate local care teams. Although this is a remote position, candidates must reside in Michigan, with preference given to those living within 25 miles of Troy to facilitate training, occasional in-person meetings, and future operational needs.
NewPatient Care Coordinator BirdiPatient Care CoordinatorPlymouth, MichiganThis role is responsible for coordinating medication deliveries, managing patient communications, assisting with therapy management programs, and resolving issues with urgency and professionalism. Our team is committed to delivering exceptional service, improving medication adherence, and creating a seamless experience for patients, providers, and healthcare partners.
NewCustomer Service Lead-Entry Level Leader Meijer IncCustomer Service Lead-Entry Level LeaderMIWorking with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability. What You Bring with You (Qualifications): Passion for customer service with total engagement that conveys approachability to customers and fellow team members.
Customer Services Specialist Apidel TechnologiesCustomer Services SpecialistFarmington Hills, MIContractorThis position has the following primary objectives with respect to customer relations for all HAP product lines: (1) Provide follow-up and courteous and prompt resolution to member inquiries by conducting thorough investigations and fully educating members and customers; (2) Support corporate and departmental goals, member enrolment activities and product implementations; (3) Research, investigate and resolve service failures. Monitor workflow inbox and outstanding cases to ensure that all inquiries receive an appropriate response in a timely manner; contact members (by phone/or in writing), as needed, to ensure timely resolution and follow-up to inquiry.
Lab Customer Service Representative Corewell HealthLab Customer Service RepresentativeRoyal Oak, MIThe CSR II is responsible for answering and triaging calls, gathering information, and documenting into a call tracking system utilizing numerous computer systems simultaneously to investigate and resolve complex laboratory issues between internal and external customers; facilitating unusual test requests; ensuring thorough follow-up and communication between all appropriate laboratory entities and customers; providing training and support to new employees, communicating laboratory requirements and policies to external customers along with reporting critical, stat and routine test results; communicating customer changes, requests, and variances to internal customers. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do.
Manager, Voice of the Customer and Performance Analytics Stellantis NVManager, Voice of the Customer and Performance AnalyticsAuburn Hills, MIBuild and maintain global KPI frameworks and dashboards for key metrics, such as NPS, FCR, AHT, backlog, service levels, quality, and digital adoption. This role designs and manages how we listen to customers, how we measure performance, and how we turn data into decisions that improve products, processes, and service.