Charlotte, North Carolina26 days ago
Handle customer interactions via phone, email, and chat Assist with billing inquiries, payments, and account updates Resolve customer issues and provide follow-up support Process account changes and cancellations Coordinate with internal teams (Sales, Operations, Service Delivery)
Qualifications
Customer service or call center experience Strong communication and problem-solving skills Ability to multitask in a fast-paced environment Comfortable handling billing questions
Preferred
Telecom experience Billing or account support experience Bilingual (English/Spanish)
Requirements
High School Diploma
Apply Today Join a growing telecom company and build your career in customer support.
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
Job Summary We are hiring a Customer Service Representative to support customers with their accounts, billing inquiries, and service requests.
Fort Mill, SC30+ days ago
By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.
Charlotte, North Carolina12 days ago
Charlotte, NC30+ days ago
Our roster of clients features some industry giants such as Disney World, Sea World, IHG, Aria Resort and Casino, MGM Grand, Marriott, Hilton, Winmark Brands, Westin Resorts, and Greystar Properties, among many others. ScentAir serves over 50,000 brands globally in more than 100 countries, partnering with a wide range of industries-including retail, hospitality, healthcare, and entertainment.
Charlotte, NC30+ days ago
The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands:
The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
Circle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. What you'll be responsible for:
You'll be a part of a truly amazing team of people working directly with customers around the world, helping them to utilize the full potential of Circle while providing an outstanding customer experience with every interaction.
div>Devices not acceptable:
Tablet-based/convertible personal computers (i.e., Microsoft Surface, Surface Book), Chromebooks, Steam Decks and mobile phones (unless needed for two-factor authentication) are not acceptable.
. Technology Requirements:
In order to work from home, our agents must have their own full-size or all-in-one desktop personal computer, or a traditional laptop personal computer that meets the minimum specifications listed in the sections below.
li>Tech & Camera Comfortable: Comfortable using a smartphone for FaceTime video calls and navigating basic computer systems for order entry. If you are motivated by helping others, enjoy a high-energy workday, and like the idea of earning commission without the stress of quotas or cold calls, you will thrive here!
Huntersville, NC24 days ago
ul dir="auto">Make outbound calls to existing customers and warm leads to schedule repairs, replacements, or follow-ups—turning conversations into happy, loyal clients. Huntersville, NC | Full-Time | Family-Owned & Growing
Join a tight-knit team that's all about taking care of people and their vehicles!.
You will handle inbound and outbound calls, follow up on unsold estimates and open service opportunities, schedule and dispatch technicians based on urgency and availability, review work orders and technician notes, maintain accurate customer records, and communicate effectively with both customers and internal team members. If you enjoy staying busy, solving problems, and playing a critical role in keeping operations running smoothly, Horne Heating and Air Conditioning offers the stability, support, and opportunity to build a rewarding long-term career.
We focus on optimizing payments, allowing clients to focus on patient care, and pride ourselves on our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and Results-Oriented. The Customer Service Representative partners with internal teams to maintain accurate account records, follow established workflows, and meet quality and productivity expectations in a fast-paced environment.
This role provides patient support by resolving billing inquires, update demographic and insurance information and assists with setting up patient payment plans to address outstanding balances owed. Handle actions for patient accounts when correspondence is received for bankruptcies, death, and legal correspondence (divorce, guarantor changes; provide statements for auto accident lawsuits, etc.).
Charlotte, NC30+ days ago
Responsibilities: Answer a high volume of calls from patients or their representative, regarding patient bill balances, payment plans, credit card payments, patient pricing, rebilling insurance companies and general customer concerns. Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a moderate complexity, while utilizing multiple customer communication channels, which may include voice, mail, email, chat, AI related inquiries, etc.
Charlotte, NC30+ days ago
Responsibilities: Answer a high volume of calls from patients or their representative, regarding patient bill balances, payment plans, credit card payments, patient pricing, rebilling insurance companies and general customer concerns. You''ll deal with stressful situations and resolve complex health care concerns in a positive, simplified manner so that callers fully understand their health care plans and solutions.
Charlotte, NC30+ days ago
Accurately and professionally answer health care inquiries and provide resolutions to TRICARE beneficiaries & providers over the phone, chat, email or other written correspondence. • Effectively and professionally answer customer inquiries by taking ownership of issues, utilizing sound judgement and the tools at your disposal to resolve customer issues on the initial contact .
You will handle inbound and outbound calls, follow up on unsold estimates and open service opportunities, schedule and dispatch technicians based on urgency and availability, review work orders and technician notes, maintain accurate customer records, and communicate effectively with both customers and internal team members. If you enjoy staying busy, solving problems, and playing a critical role in keeping operations running smoothly, Horne Heating & Air Conditioning offers the stability, support, and opportunity to build a rewarding long-term career.
Understanding of company’s intent to be the first choice of customers, needs of the business, and the related Customer Care Operations need to deliver on that intent. Basic knowledge of computers, including Customer Information Systems, Microsoft Office products (Word, Excel, Outlook, etc.).
We focus on optimizing payments, allowing clients to focus on patient care, and pride ourselves on our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and Results-Oriented. As a Medical Customer Service Representative, you'll be a key point of contact, compassionately guiding patients through their medical bills and enabling our clients to focus on exceptional patient care.
li>At least 1 year solid experience in customer service in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate. Interact with co-workers, staff of other affiliates, patients, members and visitors in a positive and professional manner and communicate effectively and respectfully.
li>Perform other typical functions within a Customer Care organization, including processing RMAs, initiating debit/credit requests, logging customer complaints, generating reports, and analyzing data. Manage customer requests through multiple communication channels, including email and phone calls, with potential future involvement in chat and social media interactions.
li>At least 1 year solid experience in customer service in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate. Interact with co-workers, staff of other affiliates, patients, members and visitors in a positive and professional manner and communicate effectively and respectfully.
p>Related experience may include: Customer Service Associate (CSA), Customer Service Representative (CSR), Leasing Consultant, Rental Agent, Sales Clerk, Account Manager, Account Representative, Call Center Representative, Client Services Representative, Customer Care Representative (CCR), Customer Service Agent, Customer Service Representative (Customer Service Rep), Customer Service Specialist, Member Services Representative, Sales Facilitator. The Strategic Customer Support Representative - Pump and Power serves as the first point of contact for many of our customers, whose purpose is to understand the customers' needs, provide equipment solutions, negotiate and close the deal (rental or sale) and process the customer's contract.
li>Determines the needs of patients calling the call center which results in routing patients for triage, scheduling, rescheduling, and canceling appointments, submitting medication refill requests for evaluation, and paging providers and facilities as appropriate. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise.
Indian Land, South Carolina30+ days ago
Ensure that borrower inquiries, disputes and complaints are handled within specified timelines and CFPB Guidelines; Answer inbound and make outbound calls from the Customer Support Center and respond to customer requests within established timelines to maintain service level expectations and deliver quality service to customers. The expected salary range for this position is between:
The range for the position in other geographies may vary based on market differences.
p>Our team is driven by six core values: Aim high - we deliver excellence in everything we do, stay focused - we innovate and evolve by overcoming obstacles, take action - we are empowered to impact our company's performance, follow through - we hold each out accountable, and we say what we're going to do and do what we say, all in - we are trusted partners for our customers every step of the way, and we care - we prioritize our people, customers, and community. We leverage our core competencies of understanding and managing interest rate and prepayment risk to invest in our Agency residential mortgage-backed securities (RMBS) and mortgage servicing rights (MSR) portfolio, with the objective of delivering attractive risk-adjusted returns to our stockholders.
In this role, you'll handle detailed customer interaction daily, including issuing quotations, entering orders, communicating delivery schedules, resolving customer issues, and coordinating clearly with internal departments to keep operations running smoothly. Bring your ownership mindset, process-driven approach, and passion for customer care as you build trust quickly, support customers and distributors outside the company, improve workflows, and ensure seamless order execution.
PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. NVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations.
PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. At NVA Pet Resorts, our mission is simple: Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.
You won't just be answering phones; you'll be the friendly voice of Browning Insurance, guiding our clients, resolving their questions, and ensuring they feel valued and understood. We're looking for someone to join our family-like atmosphere as a Customer Service Representative who genuinely enjoys connecting with people and making their day a little brighter.
Customer Service Representative Responsibilities:* Field incoming customer calls* Data-entry* Communicate with vendors regarding claims and warranty issues* Pro-actively follow up on client issues to ensure problems are resolved appropriately* Communicate changes and collaborate with internal teams* Filing, faxing, scanning, and other administrative support duties assignedCustomer Service Representative Skills Needed:* Positive and professional demeanor* Customer-oriented approach and desire to assist others* Superior organizational skills* Excellent written and verbal communication* Strong time management skills and ability to multi-task and prioritize work* Great attention to detail and problem-solving skillsCustomer Service Representative Requirements:* 2+ years of customer service experience preferably on the phone* Proficiency in MS Office Suite and ability to learn new software systems quickly* High School Diploma or equivalent; college courses in business and/or courses requiring extensive writing preferredBenefits and Perks We Offer. * Casual work environment* Team building events such as doughnut day, holiday luncheons, barbecues, etc.* Medical Insurance with several plan options including a Health Savings Account* Prescription Drug Coverage* Dental Insurance* Vision Insurance* Life Insurance and AD&D* Short-term & Long-term Disability* Ancillary Insurance for Accident, Critical Illness, Long-term dependent care, and more.
Charlotte, NC30+ days ago
li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members.
Wesley Chapel, NC2 days ago
Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers. • Supervise the performance of all duties and responsibilities of department associates; provide ongoing performance management training and conduct timely formal performance appraisals for direct reports.