NewPT Customer Experience Coordinator TJ MaxxPT Customer Experience CoordinatorClinton, NJ$16.92–$17.42 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Customer Service Advocate- Billing St. Luke's Health Network, Inc.Customer Service Advocate- BillingAllentown, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Customer Service Advocate is responsible for handling incoming telephone calls, e-mail, and written correspondence to the Single Business Office (SBO) regarding billing questions and/or concerns for hospital and physician billing self-pay balances.
Customer Support Services Analyst St. Luke's Health Network, Inc.Customer Support Services AnalystAllentown, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Customer Support Services Analyst provides remote technical support by conducting initial assessment, triage, troubleshooting and resolution of basic issues with network, intranet, internet, telephony, software and hardware components for the St.
Supervisor, Clinical Triage (RN) - Access Center, Primary Care (PA & NJ Residents Only) St. Luke's Health Network, Inc.Supervisor, Clinical Triage (RN) - Access Center, Primary Care (PA & NJ Residents Only)Allentown, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Ensures PEPs and CTSs are properly equipped with necessary technology, resources, and tools required to address patient inquiries and/or triage patients and address clinical patient messages efficiently.
Supervisor, Clinical Triage (RN)- Access Center; Endocrinology/Nephrology/Oncology/Palliative Care (PA & NJ Residents Only) St. Luke's Health Network, Inc.Supervisor, Clinical Triage (RN)- Access Center; Endocrinology/Nephrology/Oncology/Palliative Care (PA & NJ Residents Only)Allentown, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Ensures PEPs and CTSs are properly equipped with necessary technology, resources, and tools required to address patient inquiries and/or triage patients and address clinical patient messages efficiently.
NewSupervisor, Clinical Triage (RN) Connect to Care - Access Center St. Luke's Health Network, Inc.Supervisor, Clinical Triage (RN) Connect to Care - Access CenterAllentown, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Ensures PEPs and CTSs are properly equipped with necessary technology, resources, and tools required to address patient inquiries and/or triage patients and address clinical patient messages efficiently.
NewCustomer Care Representative Ambulatory Care-Allentown PA Hospital Central Services IncCustomer Care Representative Ambulatory Care-Allentown PAAllentown, PAWhat you will be doing: Coordinates with Customer Service Communications Manager and Call Center to ensure the AC CRM is updated, and customers are responded to with resolution within 24 hours pending customer response. Do you enjoy working with industry leaders that support the needs of healthcare facilities and long-term care organizations?
Customer Care Representative New Tripoli BankCustomer Care RepresentativePASkill(s): Strong interpersonal relations and communicative skills; moderate reading, writing, grammar, and mathematics skills; a working knowledge of bank operating policies, proficient computer skills, including Microsoft Word and Excel; Outlook; knowledge of various office machines, visual and auditory skills. Serve as a subject matter expert as it relates to New Tripoli electronic/mobile offerings which includes but is not limited to: Online/Mobile banking functionality, Bill Pay, signing up for electronic statements, transfers, etc.
Customer Care Account Representative Victaulic CoCustomer Care Account RepresentativeEaston, PAPerform quote and order processing, handle all telephone, email, and/or chat inquiries ensuring the accurate, timely and effective handling of the customer requirement. Identify and report all instances of customer problems or system deficiencies that are not immediately resolved to Supervisor, Sales Representative and/or Management.
Customer Care Project Coordinator - Mega Victaulic CoCustomer Care Project Coordinator - MegaEaston, PAPerform all quote & order related tasks and service-related activities ensuring accurate, timely and effective handling of customer requirements including documentation and product delivery. Coordination of project delivery requirements utilizing project management and basic expediting skills through product substitution or escalation to Customer Satisfaction.
Customer Care Project Coordinator - VDC Victaulic CoCustomer Care Project Coordinator - VDCEaston, PAPerform all quote & order related tasks and service-related activities ensuring accurate, timely and effective handling of customer requirements including documentation and product delivery. Respond, analyze and/or resolve customer requests, inquiries, or problems by utilizing established procedures in a timely manner.
Customer Care Account Representative - East Victaulic CoCustomer Care Account Representative - EastEaston, PAPerform quote and order processing, handle all telephone, email, and/or chat inquiries ensuring the accurate, timely and effective handling of the customer requirement. Identify and report all instances of customer problems or system deficiencies that are not immediately resolved to Supervisor, Sales Representative and/or Management.
Customer Care Account Representative/Senior Victaulic CoCustomer Care Account Representative/SeniorEaston, PAPerform quote and order processing, handle all telephone, email, and/or chat inquiries ensuring the accurate, timely and effective handling of the customer requirement. Identify and report all instances of customer problems or system deficiencies that are not immediately resolved to Supervisor, Sales Representative and/or Management.
Customer Care Representative HNL Lab MedicineCustomer Care RepresentativeAllentown, PennsylvaniaM-F Variable Days 1400-1800, Every Other Weekend Sat/Sun Variable Start 1100-1200, Holiday Rotation TheprimaryfocusoftheCustomer CareRepresentativeistoprovideclear,effective,and seamless communication regarding laboratory inquiries to our valued clients. Excels in the ability to multitask in a fast-paced environment, including but not limited to, managing two desktops while handling customer inquiries via phone, email, fax, and other electronic communication in a timely manner to effectively provide an elevated level of customer satisfaction.
NewCustomer Care Representative II (Inbound) Olympus CorpCustomer Care Representative II (Inbound)PAThe CCR has the authority to enforce company policies regarding pricing, shipments, return goods, price adjustment, etc., to decide whether or not a product is eligible for return, to issue credits to a customers account for return goods, to determine the most economical or most expedient method for shipment in order to meet requested dates. Primary point of contact for communication with customers, inventory/purchasing, marketing, technical services group, corporate credit and warehouse to gain resolution and/or clarification on various issues pertaining to customer accounts/orders.
NewCustomer Care Project Coordinator Victaulic CoCustomer Care Project CoordinatorEaston, PAPerform all quote & order related tasks and service-related activities ensuring accurate, timely and effective handling of customer requirements including documentation and product delivery. Coordination of project delivery requirements utilizing project management and basic expediting skills through product substitution or escalation to Customer Satisfaction.
Customer Care Account Representative - TEMP-to-PERM Victaulic CoCustomer Care Account Representative - TEMP-to-PERMEaston, PAResponsible to develop and improve the focus of customer relationship management with both internal and external customers as well as support the Victaulic Product Delivery System by maintaining a proactive and integrated communication flow with Sales, the Distribution Center Managers and our customers regarding customer service issues. Perform quotation and order entry, edit and maintenance, handle all telephone, fax or email inquiries relating to freight, product application, or billing issues for primary accounts and other accounts as required.
NewWFH Client Care CSR Rep AO Globe LifeWFH Client Care CSR RepAllentown, PARemoteFull timeAO Globe Life provides supplemental benefits to working-class families across the United States, serving union members, credit union clients, and veterans. In this opportunity, you will meet with clients through scheduled virtual consultations to help them understand benefit options and make informed decisions about protecting their financial futures.
Customer Service Carlos Ramirez - State Farm AgencyCustomer ServiceEASTON, PENNSYLVANIA$15–$20 / hourCarlos Ramirez - State Farm Agency, located in Easton, PA is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. As our Customer Service Representative, youll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.
Customer Experience Team Lead Pencor Services IncCustomer Experience Team LeadPAResponsibilities include providing support to team on: Company Policies and Procedures Customer Service Sales and Retention Career development Coaching/Mentoring and assistance providing reviews and feedback Troubleshooting our services and equipment Teaching all proprietary software and resources to staff Development of new hires after training is complete Compiling statistical reports Attending required training for self-development Sending out email notifications to staff on reminders, changes or upgrades Attending necessary meetings WFM and scheduling assistance Batching Handling of escalated customer situations Handling agent inquires through online Slack Channel, support email and managers phone line Tracking escalation questions from our team to identify trends for training/coaching purposes Working Zendesk and social media responses Maintaining work order entry knowledge with assisting customers during dedicated inbound times Participating in leadership meetings Conducting Customer Follow Ups Assisting with testing and feedback on new processes and products Traveling to assist at local offices within our group at the counter as needed Other duties as needed. Our passion at Blue Ridge is to keep our community connected through reliable High-Speed Internet (with HomeFi), Phone, and Video (Stream & Live TV) Technology.
Customer Service Representative (Hybrid) The Guardian Life Insurance Company of AmericaCustomer Service Representative (Hybrid)Bethlehem, PA$42,830–$64,250 / yearThis preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on Guardian's jobs website (Careers at Guardian at https://www.guardianlife.com/careers In this role, you will serve as a trusted resource for policyholders, helping customers navigate life insurance coverage, policy administration, payments, and account updates while delivering a professional, empathetic, and accurate service experience.
Inbound Customer Service Call Center - Hybrid *Bilingual in Spanish Required* First Commonwealth Federal Credit UnionInbound Customer Service Call Center - Hybrid *Bilingual in Spanish Required*Allentown FC, PAFull timeAs our Member Experience Associate – Inbound, you will be accountable for effective servicing of our members and assisting them with their financial objectives, primarily via telephone and email, consistently cross offering all credit union products and services when appropriate and in accordance with established credit union policies and procedures. • Establish, maintain, grow and display excellent member service and telephone skills, including active listening, cross-selling, problem solving, conflict resolution, effective communication (words, tone), product knowledge, personal accountability, and other skills identified by management.
Retail Sales Associate / Customer Service Elements MassageRetail Sales Associate / Customer ServiceAllentown, Pennsylvania$13–$15 / hourPart timeAt Elements Massage, our sales associates don’t just ring up transactions—they help clients commit to wellness, one meaningful interaction at a time. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios.
NewCustomer Service Associate - Now Hiring Rockstars to Join Our New Location! Mister Car Wash IncCustomer Service Associate - Now Hiring Rockstars to Join Our New Location!Whitehall, PAEnjoy making meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitality‑type roles. Our team is the heart and face of our brand, delivering the care, connection, and exceptional customer support that defines every customer experience.
Customer Service Representative (Loan Consultant I) Lendmark Financial Services LLCCustomer Service Representative (Loan Consultant I)Easton, PAPrepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch. At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers.
Customer Service Representative (Loan Consultant II) Lendmark Financial Services LLCCustomer Service Representative (Loan Consultant II)PAPrepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch. Handle account activities related to collection accounts, including phone calls and face to face communications with customers.
NewVeterinary Customer Service Representative / Office Manager Dr. Sam”s Veterinary House CallsVeterinary Customer Service Representative / Office ManagerAllentown, PAFull timeThis role is ideal for someone who enjoys working closely with pet owners, supporting a veterinary team, and helping create a calm, compassionate experience for clients and patients. Because we provide both mobile and in-clinic care, the ideal candidate is flexible, proactive, comfortable with changing schedules, and able to communicate clearly with clients and team members.
Customer Service Advocate- Billing St. Luke's University Health NetworkCustomer Service Advocate- BillingAllentown, PAIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Customer Service Advocate is responsible for handling incoming telephone calls, e-mail, and written correspondence to the Single Business Office (SBO) regarding billing questions and/or concerns for hospital and physician billing self-pay balances.
Warehouse Customer Service Representative GEODIS FF Germany GmbH & Co KGWarehouse Customer Service RepresentativePAPerforms clerical work as required including answering phone calls, operating various office machines and computers, corresponding with customers, and greeting customers and visitors in the office. Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service and company related duties, as necessary.
NewCustomer Experience Manager The Michaels Companies IncCustomer Experience ManagerWilkes Barre, PAPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Experience Manager-Part-Time The Michaels Companies IncCustomer Experience Manager-Part-TimeFlemington, NJ$17.25–$22.80 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Experience Manager- Full Time The Michaels Companies IncCustomer Experience Manager- Full TimeFlemington, NJ$17.25–$22.80 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
NewTemporary Customer Experience The Michaels Companies IncTemporary Customer ExperienceWilkes Barre, PAPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
ShopRite - Customer Service/Courtesy Counter Clerk (SRHC NJ) Salary Range $16.92 - $17.92/hr Shop-Rite Supermarkets IncShopRite - Customer Service/Courtesy Counter Clerk (SRHC NJ) Salary Range $16.92 - $17.92/hrFlemington, NJ$16.92–$17.92 / hourJob Summary: To deliver a great customer experience and confidentiality while being accurate, friendly and efficient; to accurately scan, price and bag products; to collect proper payment; and to provide proper change if necessary; to process Customer returns accurately and in accordance with Company policy; to answer Customer inquiries by phone or in-person in a friendly and professional manner; and to perform other tasks as required in an efficient and safe manner, within Company policy. Minimum Required Qualifications: The minimum required qualifications for this position include, but are not limited to, the following: Ability to proficiently read, write, speak, analyze, interpret, and understand the English language.
Customer Service Representative Airgas IncCustomer Service RepresentativeAllentown, PAThis is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees. Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals.
Warehouse Customer Service Representative GEODIS CareerWarehouse Customer Service RepresentativeNorthampton, PennsylvaniaPerforms clerical work as required including answering phone calls, operating various office machines and computers, corresponding with customers, and greeting customers and visitors in the office. Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service and company related duties, as necessary.
Customer Service Supervisor Marmaxx Operating CorpCustomer Service SupervisorHazleton, PennsylvaniaCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Customer Process Specialist Airgas IncCustomer Process SpecialistAllentown, PAThis is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees. Account Correction & Prevention: Analyze the entire customer account to identify all related issues; correct billing errors, misapplied payments, overpayments, and late charges in SAP to prevent issues from recurring.
Bilingual Customer Service Representative SOLANO CONSULTANTS AGENCYBilingual Customer Service RepresentativeAllentown, PAWe are a growing insurance agency in the Lehigh Valley Area with three locations in Allentown, Bethlehem and Northampton focused on providing excellent service to diverse communities and building long-term relationships with our clients. This role is ideal for someone who enjoys helping people, is detail-oriented, and thrives in a fast-paced environment.
Customer Service Representative SOLANO CONSULTANTS AGENCYCustomer Service RepresentativeAllentown, PAWe are a growing insurance agency in the Lehigh Valley Area with three locations in Allentown, Bethlehem and Northampton focused on providing excellent service to diverse communities and building long-term relationships with our clients. This role is ideal for someone who enjoys helping people, is detail-oriented, and thrives in a fast-paced environment.
Retail Loss Prevention Customer Service Associate Marmaxx Operating CorpRetail Loss Prevention Customer Service AssociateHazleton, PennsylvaniaSupports the District Loss Prevention Manager and Store Management by executing core responsibilities, focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera. Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and loss prevention.
Retail Customer Service Lead PetSmart LLCRetail Customer Service LeadPAPetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to Pet Parents while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Facilitates the associate experience and supports associate development.
Bilingual Customer Service Specialist (Spanish) Sherwin-Williams CoBilingual Customer Service Specialist (Spanish)Allentown, PAThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
NewSupervisor, Clinical Triage (RN) - Access Center, Primary Care (PA & NJ Residents Only) St. Luke's University Health NetworkSupervisor, Clinical Triage (RN) - Access Center, Primary Care (PA & NJ Residents Only)Allentown, PAIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Ensures PEPs and CTSs are properly equipped with necessary technology, resources, and tools required to address patient inquiries and/or triage patients and address clinical patient messages efficiently.
NewSupervisor, Clinical Triage (RN)- Access Center; Endocrinology/Nephrology/Oncology/Palliative Care (PA & NJ Residents Only) St. Luke’s University Health NetworkSupervisor, Clinical Triage (RN)- Access Center; Endocrinology/Nephrology/Oncology/Palliative Care (PA & NJ Residents Only)Allentown, PennsylvaniaIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Ensures PEPs and CTSs are properly equipped with necessary technology, resources, and tools required to address patient inquiries and/or triage patients and address clinical patient messages efficiently.
Ambulatory Care Route Service Driver-Lehigh Valley, PA HCSCAmbulatory Care Route Service Driver-Lehigh Valley, PAAllentown, PAFull timeThis position delivers HCSC programs and services to ambulatory care facilities, outpatient centers, clinics, surgi-centers and physician offices via non-CDL trucks in an assigned customer territory. Do you enjoy working with industry leaders that support the needs of healthcare facilities and long-term care organizations?
Registered Nurse (RN) On Call - Home Care - SE Berks, Bucks, and Montgomery Counties $15,000 Sign On Bonus SchuylkillRegistered Nurse (RN) On Call - Home Care - SE Berks, Bucks, and Montgomery Counties $15,000 Sign On BonusAllentown, PennsylvaniaProvides educational opportunities for patients, families, and clinical staff focusing on end-of-life issues, palliative care, advance directives, pain management, symptom control, home care, hospice, and discharge planning. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety.
Ambulatory Care Route Service Driver-Lehigh Valley, PA Hospital Central Services IncAmbulatory Care Route Service Driver-Lehigh Valley, PAAllentown, PAThis position delivers HCSC programs and services to ambulatory care facilities, outpatient centers, clinics, surgi-centers and physician offices via non-CDL trucks in an assigned customer territory. Do you enjoy working with industry leaders that support the needs of healthcare facilities and long-term care organizations?
NewCustomer Service Associate - Temporary Walgreen CoCustomer Service Associate - TemporaryAllentown, PA$15–$17.50 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Pharmacy Customer Service Associate Walgreen CoPharmacy Customer Service AssociateFlemington, NJ$16.92–$19 / hourPerforms duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).