76 Results for

Customer Care Jobs in Grand Rapids, MI

Jobs

New!

Caledonia, MI3 days ago

Remote

The Details: Start Date (for non-licensed): Tuesday, June 9th (LOB-Farmers Workplace Solutions) or Tuesday, July 7th (LOB-Farmers Service Operations) Start Date (for licensed): Tuesday, July 7th (LOB-Farmers Workplace Solutions) or Tuesday, August 4th (LOB-Farmers Service Operations) Location: 5665 North Kraft Lake Drive, Caledonia, MI 49316 You must be located within 50 miles of this location. Throughout this paid training, you'll experience a blend of instructor led skills training, peer mentoring, and coaching in a live, real-world environment designed to ease you into live work with our agents and/or customers.

Rockford, MI30+ days ago

This role focuses on supporting our customers, helping them navigate their insurance policies, and ensuring they receive the responsive and helpful service they deserve. If you enjoy working with people, solving problems, and being part of a supportive team environment, this could be a great opportunity to build a long-term career in the insurance industry.

Holland, MI30+ days ago

Join Kamer Agency - Farm Bureau as our Front Desk/Customer Care Representative in Holland, MI, where your passion for customer service meets our commitment to excellence. In this dynamic role, you will be the first point of contact for our valued clients, helping them navigate their insurance needs with care and expertise.

Grand Rapids, MI30+ days ago

Remote

Full-time

We’re more than just an insurance agency—we’re a people-focused, technology-driven, and growth-minded team dedicated to helping working families protect what matters most. From guiding policyholders to answering questions with clarity, you’ll ensure every client feels supported, confident, and empowered.

New!

Grandville, MI6 days ago

$17–$18 Per Hour

What You'll Be Doing: Connecting with Customers: You'll be the friendly voice on the phone and the helpful hand via email, assisting customers with scheduling deliveries, answering questions, and resolving any post-delivery concerns. Problem-Solving Pro: You'll use your detective skills to get to the heart of customer issues, finding creative solutions and alternatives to leave them smiling.

Grand Rapids, MI7 days ago

NW SUITE 300, Grand Rapids, MI, 49504, United States . Phone: (616) 459-0281 .

Muskegon, MI30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Ben Vanbiesbrouck - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. I’ve coached the Boys High School Golf team at WMC High School for several years and volunteer with the Lakeshore Junior Lumberjacks youth hockey program.

New!

Grand Rapids, MI6 days ago

Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like: Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.

Grand Rapids, MI30+ days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

Grand Rapids, MI30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Scott Southland - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Wyoming, MI9 days ago

$16.75–$18 Per Hour

This role is perfect for someone who enjoys staying organized, solving problems, keeping projects moving and helping customers feel taken care of every step of the way. From vehicle wraps and fleet graphics to storefront signs, trade show gear, custom apparel, promotional products, and more - We help brand out from the crowd in a big way.

New!

Holland, MI6 days ago

The Customer Service Representative handles all Service Agreements to improve customer efficiencies, training on proper PM procedures to keep machine from going hard down with a focus to sell more aftermarket parts and the value of Fogg Service covering new equipment sales. Debrief Customer Service Manager-Service/Project Manager after service trip discussing information pertinent to general sales activities and new sales opportunities.

New!

Grand Rapids, MI3 days ago

Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Predictable Work Schedules to plan your life: no weekends or nights for most roles.* Celebrate your and others' achievements with our Employee Recognition Program.* Reach your career goals with our Educational Reimbursement and Career Development Programs.*

Grand Rapids, MI19 days ago

We are looking for a Customer Service Representative (CSR) who will engage with our customers, provide exceptional service, and ideally has some purchasing or inventory management knowledge. • Maintain a high level of professionalism with customers demonstrating excellent customer service.

Grand Rapids, MI22 days ago

$35,000–$55,000 Per Year

This role is much more than answering phones youll play a key role in protecting our customers, supporting our sales team, and creating an exceptional client experience from start to finish. Develop and strengthen referral relationships with Real Estate Agents, Mortgage Lenders, Title Companies, and other local business partners.

New!

Jenison, MI3 days ago

General Summary: The primary responsibility of a Customer Service Representative is to complete all customer transactions in a fast, accurate and courteous manner, whether on the phone or in person. Suggests / makes introductions for cross selling and referral of bank products and services.

Muskegon, MI14 days ago

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

Grandville, MI30+ days ago

$50,000–$70,000 Per Year

The Farmers Insurance Ben Smith Agency is part of one of the leading insurance organizations in the country, consistently recognized for strength, stability, and customer trust. The CSR is often the first point of contact for our clients and plays a vital role in maintaining our reputation as a customer-focused, top-tier insurance agency.

New!

Muskegon, MI3 days ago

If you are looking for a potential career and notjust a job, a place where you can come to work with other high-energy, friendly people who are customer-focused, consider joining the Tommy's Express Car Wash Team! Customers experience the difference with our self-loading conveyor belts in our bright & open wash tunnel, environmentally friendly yet powerful detergents, as well as our state of the art vacuum systems.

Grand Rapids, Michigan30+ days ago

Remote

The Customer Service Representative supports clients throughout the travel planning process by assisting with inquiries, reservations support, and general customer service needs. We are expanding our team and seeking a Customer Service Representative who enjoys helping people, solving problems, and providing excellent service in a remote environment.

Grand Rapids, MI30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Kevin Curtis - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

New!

Grand Rapids, MI6 days ago

Under minimum supervision, the Customer Service Representative (CSR) performs a variety of functions and provides service and information by processing orders via e-mail, regular mail, telephone, or in person. Coordinates with sales, management, art, ink, production and the quality control department to provide efficient process flow of customer orders and needs.

Rockford, MI30+ days ago

ABOUT OUR AGENCY: Our agency brings more than 12 years of State Farm experience and a strong reputation for developing future agents — with a proven track record of helping team members open their own agencies. As a Customer Service Representative - State Farm Agent Team Member with Al Shattuck - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.

Muskegon, MI12 days ago

As a Customer Service Representative with Colton Kantola State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Grand Rapids, MI22 days ago

Customer Service Experience: Provide examples of previous customer-facing roles, focusing on your communication, phone etiquette, and problem-solving skills. Key duties include: Customer Service: Answering and making calls, scheduling appointments, and ensuring customer satisfaction.

Wayland, MI30+ days ago

Full-time

In order to excel at this role, you need strong verbal and written communication, strong attention to detail and organization skills, along with the ability to build relationships, follow instructions, learn new tasks, and follow-up. You will assist customers with their banking needs, including processing transactions, managing accounts, referring to affiliates, and other general office and banking tasks.

Caledonia, MI30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Dave Smith - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. One of our most beloved team members is Izzy, my four-year-old golden doodle, who comes to work every day and brings plenty of joy and energy to the office.

Holland, MI30+ days ago

Join Kamer Agency - Farm Bureau as an Insurance Customer Service Representative, where you will be the first point of contact for our valued clients. Provide exceptional customer service by addressing client concerns and resolving issues.

Rockford, MI26 days ago

As an Insurance Customer Service Representative, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters.

Grand Rapids, Michigan16 days ago

The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities.

Holland, MI30+ days ago

New!

Allendale, MI4 days ago

As a Customer Service Representative - State Farm Agent Team Member with Josh Harris - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Georgetown Township, Michigan30+ days ago

$13.75–$14.75

If you have no work experience at all or have experience as a: cook, cashier, dishwasher, server, custodian, or greeter and have a great work ethic, positive attitude, and engaging personality we would love the opportunity to talk with you! We are committed to ensuring our employees receive proper training in order to provide excellent customer service to our customers on every visit.

Grand Rapids, MI11 days ago

PRIMARY PURPOSE:Maintain effective customer relations through prompt and efficient service, exercising judgment necessary to process customer orders, work with customers on forecast accuracy, and schedule delivery. QualificationS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Self motivated with strong drive to achieve results.

Grand Rapids, MI30+ days ago

In addition here are some additional safety precautions and procedures we follow: Every shift has an on-staff cleaner to sanitize high touch areas in our lobby and pool areas. Acts as the first point of contact for potential and current Goldfish Swim School - Grand Rapids customers and is responsible for presenting a positive image for the company.

Grand Rapids, MI30+ days ago

Holland, MI25 days ago

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

New!

Wayland, MI3 days ago

$18–$20.29 Per Hour

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only).

Muskegon, MI30+ days ago

Deliver prompt, accurate, and friendly customer service, including responding to inquiries about insurance availability, eligibility, coverage options, policy changes, transfers, claim submissions, and billing. If you’re ready to join a supportive team and build a rewarding career helping people protect what matters most, we encourage you to apply!

Hastings, MI30+ days ago

New!

Holland, MI3 days ago

If you are looking for a career, not just a job, a place where you can come to work with other high-energy, friendly, customer-focused people, consider joining the Tim Hortons Team at Quality Car Wash. IMMEDIATE OPENING: Part Time 5am-12pm or 6am-1pm weekdays and some weekend availability.

Holland, MI30+ days ago

You will work with clients, producers, and carriers, managing the end-to-end processing of commercial policies while delivering exceptional service to our business partners. Act as a point of contact for business clients regarding coverage inquiries, billing issues, and policy updates.

New!

Grand Rapids, MI6 days ago

Williams Distributing Co. and Shoemaker Inc., part of Daikin Comfort Technologies North America, Inc., a leading wholesale distributor in Michigan, Ohio, and Indiana, specializing in HVAC equipment and residential products like Kitchen and Bath, Hearth, and Garage Doors. The ideal candidate will maintain accurate documentation, address inquiries promptly, and build strong working relationships with customers, vendors and internal teams.

Grand Rapids, MI10 days ago

We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more. Deliver administrative support for office staff, sales team, and production/installation department.

Muskegon, MI12 days ago

As a Customer Relations Representative - State Farm Agent Team Member with Ben Vanbiesbrouck - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. I’ve coached the Boys High School Golf team at WMC High School for several years and volunteer with the Lakeshore Junior Lumberjacks youth hockey program.

Kentwood, MI21 days ago

The ideal candidate enjoys helping people, solving problems, staying busy throughout the day, and working in a team-oriented environment where their work directly impacts customer satisfaction, retention, and company growth. This is a fast-paced role that requires strong communication, urgency, organization, and the ability to manage a high volume of customer interaction while maintaining professionalism and attention to detail.

Grand Rapids, MI29 days ago

As a Customer Relations Representative - State Farm Agent Team Member with Scott Southland - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Grand Rapids, MI30 days ago

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers.

Grand Rapids, Michigan30+ days ago

Passenger Service Agent provides all required passenger/customer services as contracted by the customer to include, but not be limited to, reservations, ticketing, baggage processing, terminal/gate check-in, jet way operation, greeting arriving passengers, handling of VIPs, providing special passenger assistance, handling customer complaints and other duties as assigned. Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance.

New!

Muskegon, MI3 days ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency. Primary Responsibilities: Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty.

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Customer Care Jobs in Grand Rapids, MI

Customer Care Representative (Hybrid - Caledonia, MI) Farmers Insurance Group

Customer Care Representative Justin Goushaw Farm Bureau Agency

Front Desk Customer Care Representative Kamer Agency - Farm Bureau

Customer Care Representative - WFH Spade Recruiting

Customer Care Specialist (CCC - Grandville) The Highland River Group

Customer Care Representative EPS Security

Customer Service Representative - State Farm Agent Team Member Ben Vanbiesbrouck - State Farm Agent

Customer Service Representative Graybar

Spanish Bilingual Limited Service Customer Service Representative Maximus

Customer Service Representative - State Farm Agent Team Member Scott Southland - State Farm Agent

Customer Service Representative PREMIER GRAPHICS LLC

Customer Service Representative Pro Mach

Customer Service Representative Graybar Electric Company

Customer Service Representative Shively Diversified Management Services

Customer Service Representative Ryan Underhill Farmers Insurance

Customer Service Representative Float West Michigan Community Bank

Customer Service Representative U-Haul

Customer Service Representative Benjamin Smith-Farmers Insurance Agency

Customer Service Representative Quality Car Wash

Customer Service Representative – Travel Agency Remote Careers

Customer Service Representative - State Farm Agent Team Member Kevin Curtis - State Farm Agent

Customer Service Representative CCL Label

Customer Service Representative - State Farm Agent Team Member Al Shattuck - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Colton Kantola - State Farm Agent

Dispatcher and Customer Service Representative Benjamin Franklin Plumbing of Grand Rapids, MI

Customer Service Representative (Teller) UNITED BANK OF MICHIGAN GROUP

Customer Service Representative - State Farm Agent Team Member Dave Smith - State Farm Agent

Insurance Customer Service Representative Kamer Agency - Farm Bureau

Customer Service Representative Justin Goushaw Farm Bureau Agency

Customer Service Representative Gallagher

Customer Service Representative Kamer Agency - Farm Bureau

Customer Service Representative - State Farm Agent Team Member Josh Harris - State Farm Agent

Customer Service Representative 7-Eleven

Customer Service Representative Grand Traverse Container

Front Desk Customer Service Representative - Weeknight Part Time Goldfish Swim School - Grand Rapids

Weekend Front Desk Customer Service Representative Goldfish Swim School - Grand Rapids

Customer Service Representative - State Farm Agent Team Member Dallas Smock - State Farm Agent

Customer Service Representative Copart

Customer Service Representative - State Farm Agent Team Member Jake Kantola - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Dan Simmons - State Farm Agent

Customer Service Representative Barista Quality Car Wash

Commercial Insurance Customer Service Representative Kamer Agency - Farm Bureau

Customer Service Representative- Builder Sales Daikin

Front Office/Customer Service Representative Closets By Design W Michigan

Customer Relations Representative - State Farm Agent Team Member Ben Vanbiesbrouck - State Farm Agent

Customer Success and Sales Representative Lawn Doctor Southeast Grand Rapids

Customer Relations Representative - State Farm Agent Team Member Scott Southland - State Farm Agent

Customer Experience Representative - Grand Rapids Airport Enterprise Holdings

GRR Customer Service Agent Swissport International AG

Customer Service Associate Ollie's Bargain Outlet

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