81 Results for

Customer Care Jobs in East Grand Rapids, MI

Jobs

MI30+ days ago

Remote

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Throughout this paid training, youll experience a blend of instructor led skills training, peer mentoring, and coaching in a live, real-world environment designed to ease you into live work with our agents and/or customers. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office.

Grandville, Michigan30+ days ago

p style="line-height:1.38">What You'll Be Doing:

Connecting with Customers: You'll be the friendly voice on the phone and the helpful hand via email, assisting customers with scheduling deliveries, answering questions, and resolving any post-delivery concerns.
Problem-Solving Pro: You'll use your detective skills to get to the heart of customer issues, finding creative solutions and alternatives to leave them smiling.

Rockford, MI30+ days ago

This role focuses on supporting our customers, helping them navigate their insurance policies, and ensuring they receive the responsive and helpful service they deserve. If you enjoy working with people, solving problems, and being part of a supportive team environment, this could be a great opportunity to build a long-term career in the insurance industry.

Holland, MI30+ days ago

Join Kamer Agency - Farm Bureau as our Front Desk/Customer Care Representative in Holland, MI, where your passion for customer service meets our commitment to excellence. In this dynamic role, you will be the first point of contact for our valued clients, helping them navigate their insurance needs with care and expertise.

Grand Rapids, Michigan13 days ago

The Customer Service Department Manager will direct Leads and Team Leaders, while ultimately being accountable for area operations and financials (shrink, productivity, safety, scheduling & forecasting staffing needs, and team member and customer conflict resolution). Meijer is looking for a dynamic Customer Service Department Manager to lead, inspire, and drive operational excellence join Meijer within our East and West Grand Rapids store locations!—while helping shape the next generation of leaders.

Grand Rapids, MI30+ days ago

p>PHYSICAL DEMANDS: While performing the duties of this job, the associate is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.

Providing year round support to existing Lifecare+ members along with answering inquiries for those interested in joining the Lifecare+ membership.

Kentwood, Michigan17 days ago

p style="margin: 0px; padding: 0px; color: windowtext;">Community Choice Financial® Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process. Read the AI Use Consent and Acknowledgement for more information. .

Proficiency in using phones, POS system, Microsoft Office, and other computer systems. .

Holland, MI30+ days ago

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organizations vision and values; project a positive image and serve as a role model for other Team Members.

MI11 days ago

Remote

$18.23–$20.66 Per Hour

However, applicants must reside within 50 miles of one of the following office locations to be eligible for future promotional opportunities:

5665 North Kraft Lake Drive, Caledonia, MI 49316.

Job Location(s): US - MI - Grand Rapids, US - KS - Kansas City, US - MI - Caledonia, US - MO - Kansas City, US - OK - Oklahoma City - Candidates must reside within 50 miles of the designated Farmers corporate office for each location.

New!

Grand Rapids, MI4 days ago

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Enjoy making meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitality‑type roles.

Our team is the heart and face of our brand, delivering the care, connection, and exceptional customer support that defines every customer experience.

Grand Rapids, Michigan17 days ago

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Click below to review information about our company's use of the federal E-Verify program to check work eligibility:

In English.

In Spanish.

Grand Rapids, Michigan27 days ago

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Click below to review information about our company's use of the federal E-Verify program to check work eligibility:

In English.

In Spanish.

Grand Rapids, Michigan27 days ago

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Click below to review information about our company's use of the federal E-Verify program to check work eligibility:

In English.

In Spanish.

Grand Rapids, MI30+ days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

Grand Rapids, MI30 days ago

Working with direct supervision, in a fast-paced, changing environment, and while meeting or exceeding the defined levels for service and customer satisfaction, serves as the first point of Information Services (IS) contact for Corewell Health users who report hardware or software issues. Following the appropriate processes, policies and procedures, creates concise, timely and detailed written documentation of activities related to service requests, which include incidents, requests and change orders.

Grand Rapids, MI30 days ago

p>PHYSICAL DEMANDS: While performing the duties of this job, the associate is occasionally required to stand;

walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs;

balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.

Providing year round support to existing Lifecare+ members along with answering inquiries for those interested in joining the Lifecare+ membership.

Grand Rapids, MI30+ days ago

Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. you play an essential role by providing personalized eyecare through supporting your trusted community of doctors and knowledgeable teams who help our patients see, look, and be their best.

Grand Rapids, MI30+ days ago

p>Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required) A proactive approach to problem solving with an entrepreneurial spirit Willing to learn about industry, product, and services Ability to sell with a desire to meet office goals with a "can do" attitude Friendly, caring, and patient-centric person who thrives in a fast-paced environment Team player who is willing to collaborate to provide the best patient experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction.

Kentwood, MI16 days ago

p>The Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You'll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.

Kentwood, Michigan30+ days ago

USA Marshalls Store 1441 Kentwood MI

This position has a starting pay range of $15.00 to $15.50 per hour.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package.

Grand Rapids, Michigan30+ days ago

Depending on the location, your responsibilities may include checking vehicles, entering information into a handheld device, processing rentals for loyalty customers, assisting customers at exit gates, and checking in vehicles at return.

$16.50/hour Monthly Commission Opportunity Shift Premium may Apply

We’re hiring immediately!

Grand Rapids, MI30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Scott Southland - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Grand Rapids, MI30+ days ago

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Wyoming, MI30+ days ago

$16.75–$18 Per Hour

This role is perfect for someone who enjoys staying organized, solving problems, keeping projects moving and helping customers feel taken care of every step of the way. From vehicle wraps and fleet graphics to storefront signs, trade show gear, custom apparel, promotional products, and more - We help brand out from the crowd in a big way.

Grand Rapids, Michigan20 days ago

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That’s what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company. Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!.

Hastings, Michigan16 days ago

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Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).

Grand Rapids, MI30+ days ago

Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like:

Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.

MI30+ days ago

For the benefit of our employees, customers, and anyone who interacts with Naturescape, we are proud to provide safe and healthy working conditions at all of our branches and are proud to be a drug-free workplace, including marijuana and THC.

You drive company vehicles to customer locations where you work to efficiently provide lawn care, lawn aeration, mowing, trees, shrub care, and pruning, mosquito control, and snow removal.

Kentwood, MI16 days ago

Wyoming, Michigan30+ days ago

USA Marshalls Store 0780 Wyoming MI

This position has a starting pay range of $15.00 to $15.50 per hour.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package.

Grand Rapids, MI30+ days ago

$84,150–$109,700 Per Year

li>Calling on territory healthcare providers and informing those healthcare providers about the features and benefits of our products, explaining the characteristics, uses, dosages, value add programs for our HCP's and their patients as well as the ability to effectively communicate other relevant educational information as directed by management in order to grow market share;

Consistently develop a partnership selling style that includes an ability to use all available promotional literature and selling tools (excel based reports,

market share & usage reports, etc,) during sales calls as assigned;

Educate, develop and maintain strong relationships with assigned territory healthcare providers and their staff, to further the progress of the company business;
Pharmaceutical Sales Rep QUALIFICATIONS:
- Must be authorized to be employed in the United States.
  PharmaGen is healthcare leader in Pharmaceutical Sales Rep management, product launches, clinical communication, scientific marketing, Pharmaceutical Rep services, Contract Sales Organizational implementation, physician detailing, as well as clinical and packaging services.

Sparta, MI30+ days ago

Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzed information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. Carries out supervisory responsibilities including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; handing complaints and resolving problems.

Grand Rapids, MI30+ days ago

As a Customer Relations Representative - State Farm Agent Team Member with Scott Southland - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Grand Rapids, Michigan23 days ago

This includes working with all staff to assure that nursing care is delivered consistently according to established policies, procedures, and protocols including activities such as creating equitable staffing assignments, mentoring new staff, ensuring nursing presence at and preparedness for team conferences, communication to and follow up with physicians, safety monitors, and timely follow up on occurrence reports as well as customer service recovery as needed. When process, policy, or procedure changes are developed by the Chief Nursing Office or Nursing Directors, the Clinical Care Supervisor is responsible for directing staff to the information, assist with implementation of the changes, working with staff to complete competencies as needed, and providing feedback to the Nursing Directors.

Rockford, MI30+ days ago

Full-time

New!

Grand Rapids, Michigan4 days ago

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Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs.

Performs hard floor care processes as directed on VCT floors which includes floor stripping, prep, and apply finish, deep scrub & recoat, burnishing, and daily maintenance.

Grand Rapids, Michigan13 days ago

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Performs hard floor care processes as directed on VCT floors which includes floor stripping, prep, and apply finish, deep scrub & recoat, burnishing, and daily maintenance.

Grand Rapids, MI12 days ago

li>Assists team members, visitors, and patients with wayfinding directions, managing lost and found items, helping with vehicle assistance requests, wheelchair-patient transportation requests, escorts, and other reasonable assistance requests.

With a direct focus on offering exceptional hospitality, provides dynamic customer service working in a "dual" security services officer/patient services representative role serving as a facility welcome space ambassador.

Grand Rapids, Michigan23 days ago

div>Registered Nurse (RN) – Inpatient Acute Care Rotating ScheduleVariable (United States of America)

This unique Registered Nurse role alternates between six consecutive weeks on day shift and six consecutive weeks on night shift, allowing you to experience the full continuum of inpatient care.

These units provide intensive rehabilitation and hospital-level nursing care, giving RNs the opportunity to manage high-acuity patients, collaborate with interdisciplinary teams, and make a meaningful impact on patient recovery and independence.

Grand Rapids, Michigan20 days ago

p>- 6 Weeks on Days, 6 Weeks on Nights rotation option available.

- Full-time Nights RN Clinical Care Supervisor position available.

Grand Rapids, Michigan30+ days ago

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Loan repayment through the NHSC and Michigan State Loan Repayment Program for select roles.
For individuals transitioning from closed custody correctional facilities, Cherry Health provides Person Centered Reentry Services to ease the transition back into the community.

Grand Rapids, Michigan27 days ago

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Loan repayment through the NHSC and Michigan State Loan Repayment Program for select roles.
For individuals transitioning from closed custody correctional facilities, Cherry Health provides Person Centered Reentry Services to ease the transition back into the community.

Wyoming, MI16 days ago

$17–$19 Per Hour

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Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat).

We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:

Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training).

Grand Rapids, MI16 days ago

$17–$19 Per Hour

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We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:

Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training).

New!

Cascade Township, MI4 days ago

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For over 37 years, our senior living communities have served seniors and their families across Michigan, Ohio, Indiana, Iowa, Kentucky, and Tennessee, with each location offering unique services including independent, enhanced, and assisted living, as well as memory care and rehabilitation and skilled nursing.

Grand Rapids, MI27 days ago
Role Summary: Reporting to the Inside Sales Manager, Location Manager or Territory Manager, the Customer Service Representative shall manage customer queries and complaints. Qualifications we prefer but don't require: Work Experience: Previous customer service, preferably with a related product line; experience interfacing or supporting a direct sales force.

Grand Rapids, Michigan23 days ago
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These units provide intensive rehabilitation and hospital-level nursing care, offering LPNs the opportunity to deliver skilled bedside care, support patients through complex recovery journeys, and collaborate closely with RNs and interdisciplinary teams to promote patient safety, independence, and functional progress.
6th Floor Ortho Trauma/ Amputee.

New!
Sparta, MI2 days ago
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzed information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. Carries out supervisory responsibilities including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; handing complaints and resolving problems.

Sparta, MI30 days ago
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

Sparta, MI30+ days ago
li>Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
Customer Service: Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

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Customer Care Jobs in East Grand Rapids, MI

Customer Care Representative (Hybrid - Caledonia, MI) Farmers Group, Inc.

Customer Care Specialist (CCC - Grandville) The Highland River Group

Customer Care Representative Justin Goushaw Farm Bureau Agency

Front Desk Customer Care Representative Kamer Agency - Farm Bureau

Customer Service Department Manager Meijer

Customer Accounts Specialist I Life EMS Ambulance

Customer Service Representative Community Choice Financial Family of Brands

Customer Service Team Member The Michaels Companies Inc

Customer Service Associate: Kansas City, KS • Caledonia, MI • Oklahoma City, OK Farmers Group, Inc.

Customer Service Associate Mister Car Wash Inc

Customer Service Representative Circle K Stores

Customer Service Representative, Full or Part Time Circle K Stores

Lead Customer Service Representative, Full or Part Time Circle K Stores

Spanish Bilingual Limited Service Customer Service Representative Maximus

Customer Support Technician Associate Corewell Health

Customer Accounts Specialist I Life EMS Ambulance Inc

Eyewear Customer Service/Sales Advisor Part Time MyEyeDr Inc

Eyewear Customer Service/Sales Advisor MyEyeDr Inc

Customer Service Representative TMX Finance Family of Companies

Retail Customer Service Coordinator Marshalls of MA

Customer Service Representative Avis Budget Group

Customer Service Representative - State Farm Agent Team Member Scott Southland - State Farm Agent

Customer Experience Manager (Full Time) The Michaels Companies Inc

Customer Service Representative PREMIER GRAPHICS LLC

Customer Service Representative Graybar

Patient Care Technician - PCT Fresenius Medical Care

Customer Service Representative Graybar Electric Co Inc

Grand Rapids - Lawn Care Specialist / General Labor Naturescape Inc

Customer Service Representative Community Choice Financial Inc.

Retail Customer Experience Coordinator Marshalls of MA

Pharmaceutical Sales Rep - Primary Care (Entry Level) Pharmagen Inc

Customer Service Center Manager ChoiceOne Financial Services, Inc.

Customer Relations Representative - State Farm Agent Team Member Scott Southland - State Farm Agent

Registered Nurse (RN) Clinical Care Supervisor Nights Mary Free Bed Rehabilitation Hospital

Eyewear Customer Service/Sales Advisor MyEyeDr.

Floor Care Specialist (Equipment) Mary Free Bed Rehabilitation Hospital

Floor Care Specialist Mary Free Bed Rehabilitation Hospital

Security Consumer Support (SCS) Specialist - 275 Michigan St. Care Center Corewell Health

Registered Nurse (RN) – Inpatient Acute Care Rotating Schedule Mary Free Bed Rehabilitation Hospital

Registered Nurse (RN) – Inpatient Acute Care Mary Free Bed Rehabilitation Hospital

Residential Care Coordinator - 3rd shift - 3 tens Cherry Health

Reentry Residential Care Coordinator - 3rd shift full time Cherry Health

Customer Service Delivery Driver Carvana

Customer Service Delivery Driver - 4 day work week! Carvana

Care Team Lead Leisure Living

Customer Service Representative Kendall Electric, Inc.

Licensed Practical Nurse (LPN) – Inpatient Acute Care Mary Free Bed Rehabilitation Hospital

6th Floor Ortho Trauma/ Amputee.

Customer Service Center Manager ChoiceOne Bank

Customer Service Center Representative ChoiceOne Financial Services, Inc.

Full-Time Bi-Lingual Customer Service Center Representative ChoiceOne Financial Services, Inc.

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