NewCustomer Care Specialist Epitec, IncCustomer Care SpecialistReston, VA$35–$40 / hourAs a Customer Care Specialist, you will be responsible for managing all SAT, PSAT, AP, and CLEP escalated customer service matters through to full resolution, while identifying root causes and reporting findings to team leadership to support continuous improvement. This role handles time-sensitive, high-complexity escalations from customers (teachers, parents, students), within established SLA requirements utilizing CB systems (most like salesforce CRM).
Customer Care Coach Serenity Mental Health CentersCustomer Care CoachArlington, VAAt Serenity, we’re building a team focused on creating supportive experiences that help people feel encouraged, confident, and empowered in their personal growth. If you have 2+ years of professional work experience , a strong work ethic, and enjoy helping people feel heard and supported, this role could be a great fit.
NewCustomer Care Specialist Spargo IncCustomer Care SpecialistReston, VASPARGO, Inc. is a full-service event management company, offering a suite of services that support the production of trade shows, conventions, conferences, symposiums, and seminars. Essential Duties and Responsibilities (in order of importance): Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
NewCustomer Care Advocate IA - Utica/Albany areas Excellus BCBSCustomer Care Advocate IA - Utica/Albany areasClinton, MarylandThe Customer Care (CC) Advocate resolves customer inquiries via telephone, walk in, mail, fax, web chat, off-phone work, and email concerning, but not limited to, contract benefits, claim payments, and enrollment in accordance with MTM, Corporate Service strategy, NCQA, and legislative requirements. NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others.
NewCustomer Care Coordinator CselitegetawaysCustomer Care CoordinatorWashington, District of ColumbiaIn this role, you will assist clients with coordination, updates, and general support, helping ensure as smooth and positive experience - especially for those preparing for upcoming trips and experiences. Follow up with clients prior to departure to ensure they feel prepared.
NewCustomer Care Specialist SGF Global IncCustomer Care SpecialistReston, VARemoteSGF Global is an integrated talent solutions provider, offering staffing, recruitment, Employer of Record (EOR), nearshore, and consulting services across a wide range of industries in 35 countries. In this role, you will contribute to managing escalated customer service matters, identifying root causes, and supporting continuous improvement.
Customer Care Manager AMETEK IncCustomer Care ManagerHerndon, VAAMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.5 billion. Job Description: We are looking for a Customer Care Manager to be responsible for leading SkyBitz efforts to ensure seamless post-sale experience for customers utilizing our solutions.
Customer Care Manager Covista IncCustomer Care ManagerColumbia, MD$60,000–$63,000 / yearThe Manager, Customer Care oversees the daily operations of a customer service team that provides front line customer and technical support and is responsible for improving the online service model each quarter via email, phone, and live chat. Opportunity at a GlanceLead Certified Veterinary Technician for the Ross University Veterinary Clinic area of Clinical Sciences DepartmentDuties will be assigned by the Division Head and Technician Di.
Customer Care Specialist Serenity Mental Health CentersCustomer Care SpecialistHerndon, VAOur team is dedicated to creating supportive experiences that help individuals feel encouraged, confident, and cared for throughout their journey. Serenity is a growing organization focused on delivering structured programs designed to help individuals make meaningful progress in their lives.
Security Officer Customer Care Patrol Allied UniversalSecurity Officer Customer Care PatrolManassas, VAAs an Unarmed Patrol Officer with Allied Universal at a dynamic tech and telecommunications location, you will monitor and patrol assigned areas, remain visible to help deter security-related incidents, and support access control activities. What You'll Do: Provide customer service to employees, visitors, and/or vendors while carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a technology-focused location.
NewSecurity Officer Patrol Customer Care Allied UniversalSecurity Officer Patrol Customer CareRockville, MDAs a Patrol Unarmed Officer with Allied Universal, you will monitor and patrol assigned areas at a dynamic location, maintain a visible presence to help deter security-related incidents, and support access control activities. Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose.
Customer Care Representative - On Site MEDICAL TRANSPORTATION MANAGEMENT, INC.Customer Care Representative - On SiteVAWhat You'll Need: • Must currently reside in Virginia and be able to work on-site at our Norton, VA office • 1 year of call center experience • 6 months of customer service experience • Basic typing and computer skills with strong navigation abilities. As part of our growing team, your work will directly impact the communities around you by helping remove barriers to care and improving quality of life.
Digital Branch Customer Care Representative EagleBankDigital Branch Customer Care RepresentativeBethesda, Maryland$23.24–$33.44 / hourFull timeResponsibilities: The Digital Branch Customer Care Representative delivers prompt, accurate support to Digital Branch customers across digital accounts, mobile banking, and related products and services. This role consistently provides high-quality customer service by prioritizing clear communication, timely resolution, and a seamless customer experiences, reinforcing customer satisfaction, loyalty, and retention.
Digital Branch Customer Care Representative Eagle Bancorp IncDigital Branch Customer Care RepresentativeBethesda, MD$23.24–$33.44 / hourThe Digital Branch Customer Care Representative delivers prompt, accurate support to Digital Branch customers across digital accounts, mobile banking, and related products and services. This role consistently provides high-quality customer service by prioritizing clear communication, timely resolution, and a seamless customer experiences, reinforcing customer satisfaction, loyalty, and retention.
Customer Care Representative Eagle Bancorp IncCustomer Care RepresentativeBethesda, MD$23.24–$33.44 / hourThe Customer Care Representative delivers support and assistance to business and consumer customers calling about Online Banking, Mobile Banking, VISA debit cards, Consumer Lending and limited Deposit Services providing them with consistent outstanding customer service, accurate information and timely response to promote customer satisfaction and retention. Also handles incoming calls from Branch employees needing assistance to execute some debit card and online banking processes in support of customer service.
NewCustomer Care Specialist LancesoftCustomer Care SpecialistReston, VARemote$35As a Customer Care Specialist, you will be responsible for managing all SAT, PSAT, AP, and CLEP escalated customer service matters through to full resolution, while identifying root causes and reporting findings to team leadership to support continuous improvement. This role handles time-sensitive, high-complexity escalations from customers (teachers, parents, students), within established SLA requirements utilizing CB systems (most like salesforce CRM).
Customer Care Coordinator JushiCustomer Care CoordinatorAlexandria, VirginiaOccasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
Customer Care Rep. I KASTLE SYSTEMS LLCCustomer Care Rep. IFalls Church, VAKastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants. Delivering a world class customer experience drives everything we do, and Kastle's mission is to be our customers' best service provider and to ensure that their security the most effective, efficient and convenient.
Customer Care Services - Test ConfidentialCustomer Care Services - TestWashington, DC$196–$390 / hourWe're all about making job hunting fun, easy, and impactful—because finding your perfect fit should feel good everywhere. You'll be texted a link for a 10 min questionnaire that will help match you to the job (or others that might suit you!).
NewBakery Associate: Fresh Creations & Customer Care Giant FoodBakery Associate: Fresh Creations & Customer CareFairfax, VAA leading grocery retailer in Fairfax is looking for a passionate Bakeoff Assistant to support the Baker in preparing and showcasing high-quality baked goods. The ideal candidate will have 1-3 years of experience in food service, strong communication skills, and a commitment to excellent customer service.
Virtual Travel Assistant – Booking & Customer Care Destination CareersVirtual Travel Assistant – Booking & Customer CareWashington, District of ColumbiaRemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. This entry-level remote role is designed for people who want flexibility, training, and the option to grow within the travel industry.
Customer Care Representative (CCR) STRUCTION SOLUTIONSCustomer Care Representative (CCR)Quantico, VA$14–$16 / hourStruction Solutions is a Service-Disabled Veteran-Owned Small Business leading a team supporting the U.S. Marine Corps Sergeant Merlin German Wounded Warrior Call Center Outreach and Resource Support Services. This program supports wounded, ill, and injured Marines, Sailors attached or formerly attached to Marine units, veterans, and their family members through call center operations, outreach, resource referral, and non-medical case management.
U-Box Customer Care Representative (CDL-A) U-Haul International IncU-Box Customer Care Representative (CDL-A)Hyattsville, MD$24–$26 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
U-Box Customer Care Representative (CDL) U-Haul International IncU-Box Customer Care Representative (CDL)Herndon, VAThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
Customer Care Advisor Circle Internet Financial LLCCustomer Care AdvisorWashington, DCRemote$29.50–$41 / hourCircle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. What you'll be responsible for: You'll be a part of a truly amazing team of people working directly with customers around the world, helping them to utilize the full potential of Circle while providing an outstanding customer experience with every interaction.
Customer Service Representative - State Farm Agent Team Member Yvette Schuler - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberAlexandria, VAAs a Customer Service Representative - State Farm Agent Team Member with Yvette Schuler - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Bilingual Customer Service - Spanish Andre Arjun - State Farm AgencyBilingual Customer Service - SpanishASHBURN, VIRGINIAAndre Arjun - State Farm Agency, located in Ashburn, VA is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. As our Customer Service Representative, youll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.
Sr. Customer Delivery Engineer (CDE), Global Enterprise Services (GES) Amazon.com IncSr. Customer Delivery Engineer (CDE), Global Enterprise Services (GES)Arlington, VAThe GES-SD team implement services globally for all of the customers in coordination with other internal and external-facing roles such as Technical Program Managers (TPMs), Customer Care agents, Customer Success Managers (CSMs), Technical Account Managers (TAMs), Network Engineering, Product Management, Business Development (BD), and Solutions Architects (SAs). A CDE will work alongside Customer Delivery Managers (CDMs) and Technical Program Managers (TPMs) with internal and customer technical staff to create custom connectivity solutions to meet corporate customer requirements, often integrating Leo capabilities with associated networking, AWS/Cloud and specialized equipment.
Customer Experience Manager FT Rockville The Michaels Companies IncCustomer Experience Manager FT RockvilleRockville, MD$18.50–$23.50 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Relations Representative - State Farm Agent Team Member Azzy Abu-Omar - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberAlexandria, VAAs a Retention Specialist / Customer Relations Representative - State Farm Agent Team Member with Azzy Abu-Omar - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative - State Farm Agent Team Member Azzy Abu-Omar - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberAlexandria, VAAs a Retention Specialist / Customer Service Representative - State Farm Agent Team Member with Azzy Abu-Omar - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
IMC / PCU Clinical Supervisor RN - Intermediate Care Unit (full time/day) University Health Services IncIMC / PCU Clinical Supervisor RN - Intermediate Care Unit (full time/day)DCOperating acute care hospitals, behavioral health facilities, outpatient facilities, and ambulatory care access points, an insurance offering, a physician network, and various related services located all over the U.S. States, Washington, D.C., Puerto Rico, and the United Kingdom. Operating acute care hospitals, behavioral health facilities, outpatient facilities, and ambulatory care access points, an insurance offering, a physician network, and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico, and the United Kingdom.
NewSupervisor Customer Service - DCA Southwest Airlines CoSupervisor Customer Service - DCAArlington, VA$36–$37.50 / hourDrive performance processes by forecasting operational situations that may impact the operation, monitoring and achieving results against key metrics, and holding responsible parties accountable for results, review and ensure accurate delay coding. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
NewAnimal Care Supervisor Petco Animal Supplies, Inc.Animal Care SupervisorColumbia, MD$21.50–$33.50 / hourAs a Companion Animal Supervisor, you are a trusted subject-matter leader responsible for the health, care, and presentation of our live animals while driving sales, customer experience, and operational excellence within the Companion Animal and Aquatics departments. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers.
Senior Director Nursing Operations and Patient Care Services MedStar Health Research InstituteSenior Director Nursing Operations and Patient Care ServicesClinton, MD$142,064–$287,996 / yearThe Senior Director of Nursing Operations and Patient Care Services is an active member of MedStar Health entity-based Division of Nursing's (DON) leadership/management team and is responsible for multiple defined areas of organized nursing services (clinical or administrative general or specialized). The Senior Director of Nursing Operations and Patient Care Services is a Department Leader who assumes 24-hour administrative and leadership authority and responsibility for the management and direction of the operational personnel and financial activities of the specified division units or procedural areas.
Associate Sales Representative, Acute Care (Washington D.C Territory) Baxter International IncAssociate Sales Representative, Acute Care (Washington D.C Territory)Washington, DCRemote$53,600–$73,700 / yearSell the complete line of Welch Allyn products and systems, mostly via Phone, Email and Virtually with call points in, but not limited to, C-suite, nursing administration, cardiology, radiology, respiratory care, medical/surgical floors, emergency departments, clinical informatics, IT, biomed and materials management. Once engaged with a customer or prospect, the ASR will optimally understand customer business issues by using excellent listening and interpersonal skills, demonstrate how these issues can be solved and the outstanding benefits of solving them with Baxter's products and services.
Supervisor Call Center - Inova Cares Inova Health SystemSupervisor Call Center - Inova CaresFalls Church, VAMental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. Monitors call center (Real Time) metrics (call times, volume, wait times, scheduling accuracy, customer satisfaction) and takes corrective actions as needed.
Regional Clinical Manager - Pediatric Urgent Care (PA/NP) PM PediatricsRegional Clinical Manager - Pediatric Urgent Care (PA/NP)Laurel, MarylandThe Regional Clinical Manager will provide training and education for new providers, reinforce skill development among low-performing providers, assist in adjusting the provider schedule to match training needs, daily volume, and seasonality, as well as address quality and safety concerns. Clinical Documentation and Resource Utilization : Ensures appropriate provider documentation, collaborates with Clinical Excellence Team on chart review process; monitors and coaches providers on use of templates, proper coding, and resource utilization.
Account Manager - State Farm Agent Team Member Yvette Schuler - State Farm AgentAccount Manager - State Farm Agent Team MemberAlexandria, VAAs Account Manager - State Farm Agent Team Member for Yvette Schuler - State Farm Agent, you are vital to our daily business operations and customers’ success. Our team enjoys personal and professional coaching, life insurance, free snacks, Casual Fridays, bonuses, annual trips, and team-building events.
Multi-Line Representative - State Farm Agent Team Member Yvette Schuler - State Farm AgentMulti-Line Representative - State Farm Agent Team MemberAlexandria, VAOur team enjoys personal and professional coaching, life insurance, free snacks, Casual Fridays, bonuses, annual trips, and team-building events. About our Agency: Our agency opened in 1998 and is a close-knit team of three who take pride in providing great service and supporting one another.
Account Representative - State Farm Agent Team Member Yvette Schuler - State Farm AgentAccount Representative - State Farm Agent Team MemberAlexandria, VAROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Yvette Schuler - State Farm Agent, you are vital to our daily business operations and customers’ success. Our team enjoys personal and professional coaching, life insurance, free snacks, Casual Fridays, bonuses, annual trips, and team-building events.
Receptionist - State Farm Agent Team Member Yvette Schuler - State Farm AgentReceptionist - State Farm Agent Team MemberAlexandria, VAOur team enjoys personal and professional coaching, life insurance, free snacks, Casual Fridays, bonuses, annual trips, and team-building events. ROLE DESCRIPTION: Yvette Schuler - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers.
Account Associate - State Farm Agent Team Member Yvette Schuler - State Farm AgentAccount Associate - State Farm Agent Team MemberAlexandria, VAROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Yvette Schuler - State Farm Agent, you are vital to our daily business operations and customers’ success. Our team enjoys personal and professional coaching, life insurance, free snacks, Casual Fridays, bonuses, annual trips, and team-building events.