Call Center Rep 1 - 97804 Wollborg Michelson RecruitingCall Center Rep 1 - 97804Woodland Hills, CAThe representative conducts outbound and inbound communications to educate members on benefits, preventive screenings, and available care, while assisting with appointment scheduling and follow-up support. Proven experience in customer-facing or call center roles, preferably within healthcare or member services.
Medical Office Call Center Representative Priority Family Care CenterMedical Office Call Center RepresentativeMonterey Park, California$18–$22If you are passionate about providing exceptional service in a healthcare setting and want to make a difference in patients' lives, we invite you to apply today. Summary: As a Phone Representative, you will be the first point of contact for our patients, ensuring they receive outstanding customer service and support.
Bilingual Call Center Supervisor (English & Spanish) Family Insurance Sales, LLCBilingual Call Center Supervisor (English & Spanish)Los Angeles, California$19–$30About the Role: You will oversee and support three essential departments that directly impact customer retention, sales growth, and client satisfaction: Retention Department – Contact existing customers with premium payment reminders and help reduce policy cancellations. As the department grows, the role will naturally evolve into approximately 70 percent leadership and coaching and 30 percent personal production, allowing you to focus on developing people, improving performance, and driving results across the department.
Call Center Monitoring Specialist Lobel FinancialCall Center Monitoring SpecialistAnaheim, CA$23–$25 / hourFull timePartner with Management to promptly address issues or delays that may affect workflows or processing timelines and coaching strategiesCollaborate with QA/Compliance Teams to identify any process improvements, policy updatesMaintain accurate records of monitoring activities, including call summaries, notes, escalationsStay updated on industry trends, emerging technologies, and best practices to monitor collection calls. QualificationsEducation: High School or GED required, associate or bachelor's degree in finance or related field preferred.1-3 years of experience in call center quality assurance, monitoring, or collections operationsStrong attention to detail and the ability to evaluate interactions objectively and consistently.
Member Engagement Specialist Pacific Health GroupMember Engagement SpecialistLos Angeles, CA$46,000–$52,000What Success Looks Like: A successful Member Engagement Specialist consistently generates new member referrals through proactive community presence, maintains strong relationships with partner organizations, and ensures every individual they meet feels welcomed and supported in connecting to PHG services. Member Engagement Specialists build rapport, educate members on available services, assist with enrollment, coordinate justice-involved and community-based warm handoffs, and ensure members are successfully connected with Lead Care Managers for ongoing care coordination.
Customer Service Rep - Bilingual Spanish Kinetic Personnel Group, Inc.Customer Service Rep - Bilingual SpanishOrange, CA$24–$30 / hourUtilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets and/or other information applicable to the position assignment. Addresses member and provider inquiries, questions and concerns in all areas including eligibility, enrollment, claims or authorization status, benefit interpretation and referrals/authorizations for medical care in-person or telephonically.
Customer Service Associate Integrated Resources, IncCustomer Service AssociateOrange, CaliforniaContractorAssist efforts to continuously improve by assuming responsibility for identifying and bringing to the attention of responsible entities operations problems and/or inefficiencies. Overall expectations is to provide outstanding service to internal and external customers and strive to resolve member and provider needs on the first call.
Non-Clinical - Administrative - Customer Service Representative 22nd Century Technologies, Inc.Non-Clinical - Administrative - Customer Service RepresentativeLos Angeles, CARemoteThis role handles inbound calls, documents member interactions, assists with healthcare-related inquiries, and collaborates with internal departments to ensure timely and effective service. The Member Services Agent serves as the primary point of contact for members and patients, providing exceptional customer service, education, and issue resolution.
Scheduler - Sr. Customer Service Rep Artech LLCScheduler - Sr. Customer Service RepLos Angeles, CA$19–$21.99 / hourOther fast-paced, customer-focused environments often possess the communication, multitasking, and problem-solving skills needed to succeed in this role. We welcome candidates who meet the minimum qualifications, as well as recent college graduates who are eager to begin a career in healthcare and gain valuable professional experience.
Call Center Supervisor Family Health Care Centers of Greater Los Angeles, Inc.Call Center SupervisorBell Gardens, CaliforniaFull timeWorks closely with applicable FHCCGLA supervisors and managers to provide and foster good collaboration, teamwork and develop good working relationships for the best overall outcomes of the call center department. Verifies that appointment availability is checked across all FHCCGLA sites and schedules patients according to their specifications (e.g., provider preference, date/day/time, preferred site, etc.).
Supervisor, Medical Call Center – Access Center – Full Time 8 Hour Days (Exempt) (Non-Union) University of Southern CaliforniaSupervisor, Medical Call Center – Access Center – Full Time 8 Hour Days (Exempt) (Non-Union)Los Angeles, CaliforniaWhen extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. The organization encompasses 17 clinical departments, with approximately 1,500 physicians and 2,000 staff delivering care across more than 80 locations from Kern County to Orange County and into Las Vegas.
Supervisor, Medical Call Center - Access Center - Full Time 8 Hour Days (Exempt) (Non-Union) University of Southern CaliforniaSupervisor, Medical Call Center - Access Center - Full Time 8 Hour Days (Exempt) (Non-Union)Los Angeles, CA$68,640–$112,370 / yearWhen extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. The organization encompasses 17 clinical departments, with approximately 1,500 physicians and 2,000 staff delivering care across more than 80 locations from Kern County to Orange County and into Las Vegas.
Pet Hotel: Customer Service + Kennel Attendant Kennel Club LAXPet Hotel: Customer Service + Kennel AttendantLos Angeles, CAProviding direct care and maintenance of kennel, feeding, activities with pets (playtime), potty breaks, medications, general husbandry of all boarding pets. Groomers must have previous hands on working experience of at least 1 year and also be comfortable bathing all breed + sizes of dogs including cats!
Customer Service Assistant DraftomatCustomer Service AssistantLos Angeles, CA$18–$27 / hourWe are seeking a motivated and friendly Customer Service Assistant to support daily customer interactions, appointment coordination, and administrative operations. We are committed to delivering exceptional customer care while maintaining healthy, clean, and visually appealing outdoor spaces.
NewAdvocate (CSR) TEEMA GroupAdvocate (CSR)Los Angeles, CA$18–$20Whether answering incoming calls, scheduling clinical appointments, processing authorizations, or managing patient inquiries, you will serve as a vital link connecting patients, families, healthcare providers, and team members. Effectively coordinate the scheduling of patient appointments, including troubleshooting conflicts or urgent needs, communicating with all stakeholders (staff, family, providers), and meeting turnaround times outlined in scheduling protocols.
Call Center - Customer Service Representative LancesoftCall Center - Customer Service RepresentativeBrea, CA$22The CSR will ensure customer satisfaction by way of processing orders, answering phones promptly, finishing delivery information and providing field sales/service support, all with accuracy and efficiency. To ensure customer satisfaction regarding taking orders, answering phone promptly, furnishing delivery information and providing field sales/service support, all with accuracy and efficiency.
Senior Community Health Worker - Call Center Agent Heluna HealthSenior Community Health Worker - Call Center AgentAlhambra, CaliforniaProvides personalized tutorial showing new users how to navigate the Patient Portal including downloading the Patient Portal app on patient’s smartphone, signing into the app, and teaching patients and families to use features of the Patient Portal (view labs, notes, message doctor, renew prescriptions, join video visit, etc.). Assists patients and families remotely to enroll via email invitation or self- enrollment, download the Patient Portal app on patient’s smartphone, sign into the app, and teach patients and families to use features of the Patient Portal (view labs, notes, message doctor, renew prescriptions, join video visit, etc.).
Customer Solution Center Compliance/Audit Readiness Specialist Macpower Digital Assets Edge Private LimitedCustomer Solution Center Compliance/Audit Readiness SpecialistLos Angeles, CA$88,854–$115,509 / yearThis position will be responsible for the regulatory obligations for each line of business and their governing bodies; California Department of Health Care Services (DHCS), Department of Public Social Services (DPSS), Centers for Medicare and Medicaid Services(CMS), CalHers, and National Committee for Quality Assurance (NCQA) along with review and analysis of regulatory requirements for all product lines The position will take lead in all of the audit situations and be prepared to present and report full findings and ensure action plans are created, executed, and verified through reconciliation of end to end on all regulatory functions. Card and member materials, outbound health risk assessment (HRA) calls for Seniors and People with Disabilities (SPD) and Cal MediConnect (CMC) plus HIF for Medi-Cal Direct program (MCLA), call documentation and categorization, service authorization request and coverage determination, Appeals and Grievances across all lines of business).
Customer Service Associate Tarzana CleanersCustomer Service AssociateTarzana, CA$19–$22 / hourWe are seeking an enthusiastic Customer Service Associate who will play a vital role in ensuring our customers feel welcomed and valued. Assist with day-to-day shop operations such as garment inspections, preparing orders for customers, and other small tasks.
Customer Service Warehouse Associate Ewing Outdoor SupplyCustomer Service Warehouse AssociateSignal Hill, CA$20We are looking for a Customer Service Associate/ Delivery Driver to provide excellent customer service for our business and distribute products promptly to our customers. Must be comfortable working most of your shift on your feet and performing repetitive physical tasks, such as stooping, squatting, and lifting items above your head.