603 Results for

Customer Care Jobs in Methuen, MA

Jobs

Southborough, MA

Remote

$17.98–$32.12 / hour

li>Teamwork: Ability to work collaboratively with interdisciplinary teams consisting of remote and onsite staff to improve the operations of immediate work groups by offering ideas, identifying issues, and respecting team members.

This is a float role - you will be required to float to the following sites to provide coverage whenever needed depending on business need: Leominster, Worcester, Holden, Auburn, Webster and Shrewsbury sites.

Today

Somerville, MA

$16.15–$28.80 / hour

p>Under direction, the Associate Patient Care Coordinator delivers excellent customer service and support to patients, clinicians, and technologists, with primary responsibility for answering phones, scheduling and managing appointments including appropriate follow-up appointments, and conducting outreach calls on behalf of the radiology department.

Perform image sharing functions including but not limited to assuring availability of radiographs for medical appointments, coordinating previous imaging acquisition from other institutions and assisting in downloading CD's to patients EMR/PACS.

Today

Tewksbury, MA

$18–$20 / hour

li>In this role, you will act as the first line of contact on the 800# phone line, working directly with North American customers and a wide spectrum of Client's Life Sciences employees, including Sales Team, Accounting/Credit, New Accounts, Complaints, Pricing, Quality Control, Product Managers, Manufacturing, Warehouse/Distribution Center, Marketing, and Scientific Support.

We look for you to attend to all questions and inquiries in a highly professional manner to effectively convey information internally and externally while assuring that our goal of world-class customer service is met.

4 days ago

Middleton, MA

$17.25–$17.75 / hour

USA TJ Maxx Store 0102 Middleton MA

This position has a starting pay range of $17.25 to $17.75 per hour.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package.

14 days ago

Woburn, MA

$16–$16.50 / hour

USA TJ Maxx Store 0583 Woburn MA

This position has a starting pay range of $16.00 to $16.50 per hour.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package.

14 days ago

Seabrook, NH

$16–$16.50 / hour

USA TJ Maxx Store 0068 Seabrook NH

This position has a starting pay range of $16.00 to $16.50 per hour.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package.

1 day ago

Boston, MA

This specialized department caters to both medical oncology patients, who receive systemic therapies like chemotherapy, immunotherapy, and targeted therapies, and surgical oncology patients, who are in various stages of their surgical journey, including pre-operative evaluation, post-operative care, and follow-up. Additional Information Smilow Ambulatory Multispecialty Department YSC (NP 1, NP4, NP8) This department is rooted in oncology nursing excellence and serves as a hub for patients undergoing cancer treatment and management for solid tumor cancers.

27 days ago

Lowell, MA

Develops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.

24 days ago

Lowell, MA

24 days ago

Cambridge, MA

Designed for Medicine RNs interested in critical care, this pathway provides mentorship from critical care leaders, immersive shadowing experiences, and targeted learning focused on ICU and step-down practice readiness.

Develops, communicates and documents a plan of care reflecting individualized patient problems and interventions to achieve desired outcomes, involving the patient, family and healthcare team in this process.

2 days ago

Boston, MA

2 days ago

Cambridge, MA

24 days ago

Cambridge, MA

27 days ago

Cambridge, MA

li>Develops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.

Today

Marlborough, MA

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

The individual selected for this role will be expected to work at Store # 705312, located at: 222 F-G East Main Street, Marlborough, MA 01752, store # 705865, located at: 103 Drum Hill Road, Chelmsford, MA 01824, and store # 705075, located at: 200 Whalon Street, Fitchburg, MA 01420. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

1 day ago

Chelmsford, MA

$20–$20

The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

At The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs.

1 day ago

Nashua, NH

The individual selected for this role will be expected to work at stores #5967, located at: 176 Daniel Webster Hwy. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs.

1 day ago

Boston, MA

$51,000–$86,500 / year

Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Feel free to be yourself at American.

2 days ago

p>Summary: The Customer Care Supervisor is responsible for leading and developing a high-performing team of call center agents with a strong emphasis of First Contact Resolution.

Coaching & Training: Skilled at training team members utilizing multiple training techniques and providing continuous training, growth, and mentorship.

30+ days ago

Boston, MA

$51,000–$86,500 / year

CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.

2 days ago

Work At Home, MA

$50.48–$93.08 / hour

Develops a collaborative care network with physicians, nurses, and healthcare providers to ensure seamless patient care, ultimately leading to a more positive patient experiences. Verifies the accuracy and appropriateness of prescription orders received from customers, ensuring that the prescribed medications align with the patient's health conditions and potential drug interactions.

26 days ago

Remote

li>Must reside and be able to work in Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact customer experience, franchise success, and company performance.

12 days ago

Boston, MA

Remote

This leader builds scalable enablement infrastructure in a rapidly evolving technology environment, influencing across Customer Care leadership, BPO partners, and cross-functional stakeholders to raise the bar on performance, quality, and learning outcomes.

This role owns the strategy, execution, and continuous improvement of the programs that make Customer Care teams exceptional - spanning Quality Assurance (QA), Instructional Design (ID), Training, and ToolShed (employee development).

17 days ago

East Boston, MA

This role will open new accounts, make payments, change account information, recertify accounts, test, and replace transponders, and respond to patron requests. Perform account maintenance, including account changes, transponder changes, recertifications, additional tag requests, replenishments, adjustments, and statement requests .

30+ days ago

Saugus, MA

The CSR will open new accounts, make payments, change account information, recertify accounts, test, and replace transponders, and respond to patron requests. Excellent phone skills, data entry skills, customer service skills, interpersonal skills, and problem-solving skills.

30+ days ago

E Boston, MA

30+ days ago

Saugus, MA

30+ days ago

Tyngsborough, Massachusetts

At Jushi Holdings Inc. ”) (CSE: JUSH) (OTCQX: JUSHF), we are shaping the future of the cannabis industry, the fastest-growing jobs sector in the U.S.

Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds.

30+ days ago

Billerica, MA

$64,500–$129,500 / year

Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more.

30+ days ago

Burlington, MA

$52,000–$60,000 / year

This role partners closely with sales representatives, healthcare providers, and internal teams to deliver a high-quality customer experience and support life-impacting therapies. Our commitment to innovation, patient-centered focus, and scientific excellence drives us to develop groundbreaking treatments including MACI (knee cartilage repair), Epicel and Nexobrid (burn care).

30+ days ago

Wakefield, MA

The Customer Care Specialist will with pro-active customer communication and problem resolution, and in parallel with engagement of relevant stakeholders, ensure that customer needs are met efficiently and effectively.

With shipment ownership, drive the most efficient way of file handling and availability of customer data and requirements, in order for stakeholder teams to deliver according to customer expectations.

30+ days ago

Andover, MA

Full time

ICP Group is organized into two separate business groups, ICP Building Solutions Group and ICP Industrial Solutions Group, comprised of market leading brands known for innovation, quality, and performance. Innovative Chemical Products Group (ICP Group) is a leading formulator and manufacturer of specialty coatings, adhesives, and sealants serving the construction and industrial end markets.

30+ days ago

Andover, MA

Full time

In this role you will be responsible for the following:

Lead, coach, and manage a team of Supervisors and Customer Care Representatives across daily activities including order entry, phone support, and Salesforce case management. Innovative Chemical Products Group (ICP Group) is a leading formulator and manufacturer of specialty coatings, adhesives, and sealants serving the construction and industrial end markets.

19 days ago

Portsmouth, New Hampshire

div>

About the Company

AlphaGraphics is the leading provider of Print, Copy, Signs, Banners, Design Services, Promotional Products for area businesses, as well as Architectural Drawings and Plans for the construction industry.

Position Summary

The Customer Care/Print Production role is responsible for evaluating client product needs, selling appropriate solutions, producing plans, binding, packaging and shipping.

17 days ago

Salem, New Hampshire

Working closely with teammates, sales leadership, and production teams, this individual manages order processing, communication, and coordination across departments to ensure accurate, timely fulfillment. Building on over four decades of leadership and experience, Wakefield Thermal designs, manufactures, and sells thermal management products that remove excess heat generated by electronic components.

30+ days ago

Newton, Massachusetts

Remote

Are you interested in working for a growing company, as part of a great supportive Customer Care team?.

18 days ago

Newton, MA

Remote

Full time

p style="line-height:1.2;text-align:justify;background-color:#ffffff;padding:0pt 0pt 7.5pt 0pt">Our entire team shares a passion for exploring new ideas, overcoming challenges as well as designing, creating, and delivering market-leading health IT solutions and services. Their unique mix of skills and qualifications matches our customers’ needs, to ensure the delivery of great, purpose-built, customized software applications for healthcare providers – now and for the future.

30+ days ago

Boston, MA

Remote

$29.50–$41 / hour

Circle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet.

What you'll be responsible for:

You'll be a part of a truly amazing team of people working directly with customers around the world, helping them to utilize the full potential of Circle while providing an outstanding customer experience with every interaction.

30+ days ago

$105,000–$179,000 / year

We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients - powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative  workspaces  - some offices even welcome dogs.

10 days ago

Boston, MA

$137,400–$167,600 / year

The Enterprise Sales team at Workday helps the company to continue to grow by balancing integrity and innovation, ensuring Workmates have the environment to bring their best self, and get better by pushing and developing themselves and the Workmates around them. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role).

26 days ago

Boston, MA

Remote

$49,700–$88,800 / year

Manages both people and processes, tracking quantity and quality of agent performance and customer experience and the impact on the overall performance of the center, forecasting phone and MyChart volume to ensure adequate staffing needs; and liaising and relationship building with practice leadership teams to build and sustain a high quality, well integrated regional access team.

The fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount.

30+ days ago

Manchester, NH

Key Functions: Resolves customer inquiries and problems through effective interaction with both internal and external staff particularly in the areas of marketing, enrollment, provider relations, Customer Care Center leadership. Each Customer Care Representative is expected to take complete responsibility for every interaction with members or providers by delivering outstanding service as a means to build loyalty, improve retention, and satisfy corporate best in service goals and objectives.

Today

Boxborough, Massachusetts

ul style="margin-top:0;margin-bottom:0">

3+ years of leadership experience in a call center or customer service environment.

Monitor and analyze KPIs, call metrics, and performance reports to drive results.

4 days ago

Lowell, MA

Full time

As a valued team member, interns are immersed in real projects that make a tangible impact, allowing them to apply their academic knowledge while developing critical professional skills. We handle it all – from loans to checking accounts, online banking and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have.

30+ days ago

Somerville, MA

Through its data-driven AI insights, evidence-based resources, and comprehensive platform - including benefits navigation, care management, home care resources, health information management, and more - Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Job Description: Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs.

30+ days ago

Waltham, MA

td>

· Provide outstanding customer service: You will provide friendly, knowledgeable, and prompt assistance to clients by answering incoming calls and emails while promptly addressing all inquiries, concerns, and requests.

Customer Service Manager (Office Manager) (Site Director).

30+ days ago

Boston, MA

$18.17–$34.62 / hour

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. You will support both internal and external clients through phone, ticket, and electronic support channels while gaining exposure to Oracle Health applications, workflows, and support methodologies.

Today

Revere, MA

As a member of our Contact Center, you''ll answer inbound patient calls with warmth and understanding, and provide a range of services, including scheduling appointments, coordinating refill requests, and making outbound outreach calls to patients. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to HRrecruit@NeighborHealth.com or call 617-568-4480 to let us know the nature of your request Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams.

30+ days ago

Revere, Massachusetts

p style="text-align:inherit"/>

Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital.

11 days ago

Somerville, Massachusetts

Remote

The CSP is Responsible For: - Serves as the primary liaison for members and providers for all lines of business including MassHealth, and Commercial members regarding general program inquires such as eligibility verifications, authorizations, referrals, claims, material fulfillment, address changes and Primary Care Physician assignments as well as member related policy and procedures. Additional member claims training will be delivered ±60 days after CSP has completed benefits and eligibility training After successfully demonstrating core competencies by meeting or exceeding key performance measurements, the individual will be trained to handle Provider claims inquiries as business needs dictate.

5 days ago

Resume Resources

Free Resume Templates Free Resume Builder

Customer Care Jobs in Methuen, MA

Float Patient Care Coordinator UnitedHealth Group

Associate Patient Care Coordinator - Atrius Health UnitedHealth Group

Customer Service Coordinator I - Contract TalentBurst, Inc.

customer experience coordinator TJ Maxx

Customer Expierience Coordinator TJ Maxx

Customer Experience Coordinator TJ Maxx

RN - Acute Care Medicine Yale New Haven Health

Registered Nurse Critical Care (ICU) – Float Pool Yale New Haven Health

Registered Nurse (RN) – Critical Care Float Pool Yale New Haven Health

RN Float Pool – Critical Care Yale New Haven Health

Critical Care Float Nurse / Float RN (ICU) Yale New Haven Health

Registered Nurse (RN), Float Critical Care / ICU Yale New Haven Health

Registered Nurse Float – Critical Care Yale New Haven Health

RN Float Pool - Critical Care Yale New Haven Health

Bilingual Multi-Location Customer Service Specialist (Spanish) Sherwin-Williams

Bilingual Customer Service Specialist (Spanish or Portuguese) Sherwin-Williams

Multi-Location Bilingual Portuguese Customer Service Specialist Sherwin-Williams

Customer Service Manager, Airport Customer Care (Boston, MA, US) American Airlines

Feel free to be yourself at American.

Customer Care Supervisor Vital Records Control

Customer Service Manager, Airport Customer Care (Boston, MA, US) American Airlines Mexico

Pharmacist, Retail Customer Care CVS Health Corp

Customer Care Specialist - Call Center Servpro Industries LLC

Manager, Customer Care Enablement Remote ezCater, Inc.

Lead Customer Care Representative (East Boston, MA) The Panther Group

Customer Care Representative The Panther Group

Customer Care Representative (East Boston, MA) The Panther Group

Customer Care Representative (Saugus, MA) The Panther Group

Customer Care Consultant Jushi

Customer Care Associate Carrier Corporation

Customer Care Associate, II Vericel Corp

Air Logistics Customer Care Specialist Kuehne + Nagel International AG

Customer Care Representative ICP Group

Customer Care Manager ICP Group

Customer Care/Print Production US271

Customer Care Specialist Wakefield Thermal Solutions

Customer Care L3 - Medical Imaging - Hybrid PaxeraHealth

Customer Care (L3)- Medical Imaging PaxeraHealth

Customer Care Advisor Circle Internet Financial LLC

Business Systems Manager- Customer Care Management athenahealth Inc

Account Executive- Customer Base Medium Enterprise- Health Care Workday Inc

Customer Service Supervisor UnitedHealth Group Inc

Customer Service Representative Saviance

Customer Service Manager Papalia

Summer Customer Information Center Representative - Lowell Rockland Trust

On-Site Customer Service Representative - Somerville, MA Sharecare Inc

Family Owned Environmental Company is looking for Customer Service Member U.S. Environmental Rental

Senior Customer Service Specialist Oracle

Customer Service Rep II NeighborHealth Corp

Customer Service Rep II East Boston Neighborhood Health Center Corporation

Customer Service Representative Mass General Brigham

Get noticed by top employers!